Comments on: Monday’s Musings: It’s The Relationship, Stupid (Part 5) – Living In Denial

By: Client Options When Vendors Raise Annual Support Fees | philsimonsystems.com

Fri, 06 Nov 2009 12:22:37 +0000

[...] Wang touches on this in his recent blog post. Vendors need to be careful of, to use his words, “forcing Kool-Aid down the throat of [...]

By: “Walk in my shoes” – Vendor/Stakeholder Relationship Strategies « Business Process Management (BPM) – InSights

Wed, 20 May 2009 20:20:20 +0000

[...] Part 5: Living in denial by ignoring stakeholder concerns and requests [...]

By: Phil Simon

Phil Simon — Tue, 19 May 2009 12:16:36 +0000

I would argue that vendors need to be very careful during these times. This is a sensitive issue. Senior management at many clients may believe that open source and SaaS alternatives are not ready to replace stalwarts yet. Maybe they're right. Adding fuel to the fire via increased support fees may well increase the likelihood that clients abandon traditional alternatives to pursue newer ones, especially if clients perceive support increases as excessive, unwarranted, or exploitative.

By: Client Options When Vendors Raise Annual Support Fees « Phil Simon’s Virtual Soap Box

Fri, 06 Nov 2009 12:22:37 +0000

[...] Wang touches on this in his recent blog post. Vendors need to be careful of, to use his words, “forcing Kool-Aid down the throat of [...]

By: “Walk in my shoes” – Vendor/Stakeholder Relationship Strategies « Business Process Management (BPM) – InSights

Wed, 20 May 2009 20:20:20 +0000

[...] Part 5: Living in denial by ignoring stakeholder concerns and requests [...]

By: Phil Simon

Phil Simon — Tue, 19 May 2009 12:16:36 +0000

By: Client Options When Vendors Raise Annual Support Fees « Phil Simon’s Virtual Soap Box

Fri, 06 Nov 2009 12:22:37 +0000

[...] Wang touches on this in his recent blog post. Vendors need to be careful of, to use his words, “forcing Kool-Aid down the throat of [...]

Comments on: Monday’s Musings: It’s The Relationship, Stupid (Part 5) – Living In Denial

Fri, 06 Nov 2009 12:22:37 +0000

[...] Wang touches on this in his recent blog post. Vendors need to be careful of, to use his words, “forcing Kool-Aid down the throat of [...]

By: “Walk in my shoes” – Vendor/Stakeholder Relationship Strategies « Business Process Management (BPM) – InSights

Wed, 20 May 2009 20:20:20 +0000

[...] Part 5: Living in denial by ignoring stakeholder concerns and requests [...]

By: Phil Simon

Phil Simon — Tue, 19 May 2009 12:16:36 +0000

By: Client Options When Vendors Raise Annual Support Fees « Phil Simon’s Virtual Soap Box

Wed, 20 May 2009 20:20:20 +0000

[...] Part 5: Living in denial by ignoring stakeholder concerns and requests [...]

Comments on: Monday’s Musings: It’s The Relationship, Stupid (Part 5) – Living In Denial

Fri, 06 Nov 2009 12:22:37 +0000

[...] Wang touches on this in his recent blog post. Vendors need to be careful of, to use his words, “forcing Kool-Aid down the throat of [...]

By: “Walk in my shoes” – Vendor/Stakeholder Relationship Strategies « Business Process Management (BPM) – InSights

Wed, 20 May 2009 20:20:20 +0000

[...] Part 5: Living in denial by ignoring stakeholder concerns and requests [...]

By: Phil Simon

Phil Simon — Tue, 19 May 2009 12:16:36 +0000

By: Client Options When Vendors Raise Annual Support Fees « Phil Simon’s Virtual Soap Box

Phil Simon — Tue, 19 May 2009 12:16:36 +0000

Comments on: Monday’s Musings: It’s The Relationship, Stupid (Part 5) – Living In Denial

Fri, 06 Nov 2009 12:22:37 +0000

[...] Wang touches on this in his recent blog post. Vendors need to be careful of, to use his words, “forcing Kool-Aid down the throat of [...]

By: “Walk in my shoes” – Vendor/Stakeholder Relationship Strategies « Business Process Management (BPM) – InSights

Wed, 20 May 2009 20:20:20 +0000

[...] Part 5: Living in denial by ignoring stakeholder concerns and requests [...]

By: Phil Simon

Phil Simon — Tue, 19 May 2009 12:16:36 +0000

By: Client Options When Vendors Raise Annual Support Fees « Phil Simon’s Virtual Soap Box

Tue, 19 May 2009 11:55:30 +0000

[...] Wang touches on this in his recent blog post. Vendors need to be careful of, to use his words, “forcing Kool-Aid down the throat of [...]