- A Software Insider's Point of View - http://blog.softwareinsider.org -
Best Practices: Lessons Learned In What SMB’s Want From Their ERP Provider
Posted By R "Ray" Wang On November 2, 2009 @ 08:56 In best practices,business requirements,business solutions,CDC Software,channel programs,channels,cloud computing,enterprise applications,enterprise apps,Enterprise Business Apps,Enterprise Business Apps Vendors,Enterprise Software,Epicor,ERP,Exact Software,financing options,IFS,Infor,Lawson,market strategy,Microsoft,Microsoft Business Solutions,Microsoft Dynamics,Microsoft Office,NetSuite,Oracle,QAD,R "Ray" Wang;,SaaS,smb,SME,social enterprise apps,Software Ecosystems,software trends,software vendors,Syspro,vendor financing,vendor strategy,VM Ware,Web 2.0 | 12 Comments
Competition Intensifies For The Small And Medium Organization’s Software Budget
Software vendors such as Oracle and SAP can no longer rely on their large enterprise customers for double digit year-over-year growth. In fact, their customers have not only reached a saturation point in being able to consume new solutions, but have also faced demands to cut their large maintenance bills. With nowhere to go, enterprise apps vendors now turn to the small and medium sized market to drive their growth plans. Consequently, billion to multi-billion dollar SMB stalwarts  such as Infor, Microsoft, Sage, and Lawson are not standing still. In fact, they seek opportunities to take market share from the industry leaders while fending off challenges from sub $500M SMB vendors  such as Agresso, CDC Software, Deltek, Epicor, Exact, IFS, NetSuite, QAD, and Syspro.
Small And Medium-Sized Organizations Seek Enterprise Class Solutions Without The Resource Overhead
Globalization, regulatory compliance, and economic demands results in similar market pressures for all sizes of business. Size no longer plays a relevant role in business requirements. In fact, a recent survey of over 100 small and medium sized organizations, shows similar needs as large enterprises. However, small and medium-sized organizations can not afford the resource overhead required to maintain large and complex software systems. The 10 areas that drive vendor selection decisions include (see Figure 1):
Figure 1. Small and medium sized organizations seek enterprise class solutions without the resource overhead
The Bottom Line – Ten Lessons Learned Emerge From Recent Vendor Selection Trends
Prospects and customers – do these requirements ring true? Vendors -where are you with your SMB strategy? Let us know how we can assist. Please post or send on your comments to rwang0 (at) gmail (dot) com or r (at) altimetergroup (dot) com and we’ll keep your anonymity.
Copyright © 2009 R Wang. All rights reserved.
Article printed from A Software Insider's Point of View: http://blog.softwareinsider.org
URL to article: http://blog.softwareinsider.org/2009/11/02/best-practices-lessons-learned-in-what-smbs-want-from-their-erp-provider/
URLs in this post:
 Tweet: https://twitter.com/share
 Image: http://blog.softwareinsider.org/wp-content/uploads/2008/10/r_wang_small1.jpg
 billion to multi-billion dollar SMB stalwarts: http://blog.softwareinsider.org/2009/05/24/quarterly-financial-tracker-q1-cy-2009-slow-down-impacts-all-vendors-saas-still-experiencing-strong-double-digit-growth/
 ERP graveyard: http://www.erpgraveyard.com/tombs.html
Copyright © 2003-2010. R Wang and Insider Associates, LLC. A Software Insider's Point of View. All rights reserved.