Archive for October, 2011

News Analysis: Oracle Buys RightNow For $1.43B

Published on October 24, 2011 by R "Ray" Wang

The Acquisition Machine Heads To The Public Cloud

Users gathered at the Customer Summit 2011 at the Broadmoor Hotel woke up to the shocking announcement that Oracle (NASDAQ: ORCL) announced a $1.43B acquisition of leading SMB CRM vendor RightNow Technologies (NASDAQ: RNOW) today.  According to Thomas Kurian, “Oracle is moving aggressively to offer customers a full range of Cloud Solutions including sales force automation, human resources, talent management, social networking, databases and Java as part of the Oracle Public Cloud,” said Thomas Kurian, Executive Vice President, Oracle Development. “RightNow’s leading customer service cloud is a very important addition to Oracle’s Public Cloud.”

A quick analysis of the acquisition reveals:

  • Oracle sees RightNow as an anchor in its public cloud strategy. RightNow signals the first of many acquisitions foundational to a market place strategy.  CRM plays a pivotal role.  Bozeman, Montana based RightNow brings over 2000 customers, and 10 billion transactions per year in volume.  In fact, Kurian’s press statement hints at other areas that include anything from infrastructure to apps.

    Point of View (POV):     Oracle’s success in the public cloud will require more than just a multi-instance virtualized cloud offering.  The lack of true multi-tenancy will prove to be a detriment to both customers and Oracle.  Oracle will need to deliver a multi-tenant version of Fusion Middleware to provide customers with the full range of deployment option choices from on-premise, hosted, multi-instance, and multi-tenant.  However, investors and customers should view the public cloud as more than an offering or technology play. In fact, this is Oracle’s new merger and acquisition vehicle.
  • Oracle pokes at Salesforce.com on the customer service side. While Salesforce.com would most likely not acquire RightNow, Oracle brings on a key customer service competitor to Salesforce.com and aligns it with the Oracle sales and marketing machine. Meanwhile, Oracle gains an emerging web experience and social experience product line to complement a robust contact center and solid customer experience suite.

    Point of View (POV):     With most of RightNow’s customers coming from the customer support side of the house, Salesforce.com will feel the heat in the market place.  Despite the Assistly acquisition, Salesforce.com still has a lot of work to move the Service Cloud offering to par with competitors.  Quite frankly, this is a direct attack by Larry Ellison to Marc Benioff in this space.
  • Oracle plans a long term customer experience play. Oracle’s previous acquisitions of FatWire, Endecca, ATG, and Sigma Dynamics signal a potential play to get serious about customer experience management.  Oracle will need to re-purpose assets to the core CRM team to share in the innovation.

    Point of View (POV):     Social business, online experience optimization, and gamification represent huge holes in Oracle’s product portfolio.  RightNow brings tremendous amounts of thought leadership to the table should Oracle retain the product teams.  More importantly, the SMB focus will help Oracle bring in a new customer base.

The Bottom Line For Buyers:  Proceed With Caution

RightNow customers should shore up existing contracts and extend maintenance and subscription pricing as far out as possible.  As with most acquisitions, expect Oracle to raise rates to fund the acquisition.  Customers and prospects should seek additional guarantees in product road map commitments and service level commitments.

The Bottom Line For Vendors: This Acquisition Makes Little Sense At First.

Vendors and competitors will most likely wonder why Oracle started this process with RightNow.  As with the PeopleSoft and Siebel acquisitions in the past, competitors were caught off guard.  Expect companies such as eGain, Moxie, Mzinga, Taleo, SuccessFactors, Zuora, Xactly, and others to be targets on the buy list.  Had Oracle or another vendor rolled-up the SaaS vendors during the 2008 downturn, they would have only expended less than $1B for all the players smaller than Salesforce.com.  Instead, cloud has now emerged as threat to legacy vendors such as Oracle.  After waiting on the side lines for the right moment, Oracle now enters the ring and will do what it does best – acquire and assimilate innovation.  In the long-term, Oracle will directly compete with Dell, Salesforce.com, and VMWare for the SMB market place via cloud.

Your POV.

Does this announcement surprise you?  Are you a RightNow customer?  Will you be ready to make the leap with Oracle?  What has your experience with Oracle been post acquisition?  Add your comments to the blog or reach me via email: R (at) ConstellationRG (dot) com or R (at) SoftwareInsider (dot) com.

How can we assist?

Buyers, do you need help with your apps strategy and vendor management strategy?  Trying to figure out how to infuse innovation into your tech strategy? Ready to put the expertise of over 1000 software contract negotiations to work?  Give us a call!

Please let us know if you need help with your next gen apps strategy efforts. Here’s how we can help:

  • Providing contract negotiations and software licensing support
  • Evaluating SaaS/Cloud options
  • Assessing apps strategies (e.g. single instance, two-tier ERP, upgrade, custom dev, packaged deployments”
  • Designing innovation into end to end processes and systems
  • Comparing SaaS/Cloud integration strategies
  • Assisting with legacy ERP migration
  • Engaging in an SCRM strategy
  • Planning upgrades and migration
  • Performing vendor selection

Related Resources

20111024 IDG News Service – Chris Kanaracus “Oracle buys RighNow for about US $1.5B”

20111024 Wall Street Journal – Matt Jarzemsky “Oracle Buy Cloud-Based Right Now”

20111024 GigaOm – Barb Darrow “Why Oracle paid $1.5B for Right Now”

Related Research

Reprints

Reprints can be purchased through Constellation Research, Inc. To request official reprints in PDF format, please contact sales (at) ConstellationRG (dot) com.

Disclosure

Although we work closely with many mega software vendors, we want you to trust us. For the full disclosure policy, stay tuned for the full client list on the Constellation Research website.

Copyright © 2011 R Wang and Insider Associates, LLC All rights reserved.

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Press Release: Constellation Research Adds Futurist Venessa Miemis To The Team

Published on October 12, 2011 by R "Ray" Wang

New York, New York, United States – October 12th, 2011
11:31 am (GMT – 5:00) Eastern Time

Constellation Research Inc, a next generation research analyst and advisory firm helping clients achieve business value from emerging and disruptive technologies, announced today that Venessa Miemis joined as a Senior Analyst and Resident Futurist in September.  Venessa will serve as Constellation’s first resident Futurist.  Her coverage will focus on the digital identity space researching core topics such as The Future of Trust, The Future of Money, and Reputation and Ethics on the Social Web.

Miemis brings a wealth of experiences as a social technologies researcher and artist, exploring the edges of communication, co-creation, and commerce in a network society.  Venessa brings structure and understanding to how social technologies and networked culture are transforming business, commerce, and collaboration.  She often synthesizes insights and analysis into video-based communications along with insightful blogs and reports.  One of her well known projects is The Future Of Money project, which provided a visionary point of view for the banking industry and was presented to over 200 global heads of banks at the SIBOS Conference in October 2010.

Venessa blogs at Forbes in addition to her own widely-followed blog, Emergent by Design.  Her cutting edge points of view have been featured in leading media outlets such as CNN, Fast Company and The Huffington Post.  Miemis’ current projects include work on the Future of Facebook, social currency, open collaboration, and p2p finance.  She currently serves as the Chief Community Officer for Contact, an innovation festival about peer-to-peer technology and networked culture.  Venessa is also a board member of the Acceleration Studies Foundation and serves in an advisory role for a number of tech startups and social change initiatives.

Venessa graduated from Miami University with a BA in Psychology.  She has a Master’s in Media Studies from the New School with a concentration in online engagement, collaboration, and trust-building.

“We’re moving towards a business landscape that’s becoming more human – where trust, reputation, and the context of relationships really matter. Technology is leaping forward, and we’re finding more robust ways to understand our desires and motivations, to make decisions, and to create value. I look forward to working with companies to navigate and define this next wave that comes after “social.” – Venessa Miemis

Venessa’s coverage area will include:

  • Digital identity
  • Identity from a consumer perspective touching on public sector, healthcare, and banking/finance/commerce
  • Virtual goods
  • Virtual currencies
  • Vendor relationship management and personal data stores
  • Social media marketing, branding/communications, and community building.

“Legacy analyst firms continue to fail their clients because they have chosen not to invest in talent and push the envelope.  We value Venessa’s cutting edge points of view and track record in tackling new research topics.  Her work on the Future of Money represents the future of research “, noted R “Ray” Wang, Principal Analyst and CEO.

Please join us in welcoming Venessa to the Constellation Research Family and the Business Analytics team!  Venessa joins Adrian Bowles and Barry Wilderman in expanding Constellation’s presence in the New York metro area!

COORDINATES

Twitter: @venessamiemis
Linked In: http://www.linkedin.com/in/venessamiemis
Geographical Location: Beacon, New York, United States
Email: venessa (at) ConstellationRG (dot) com.

About Constellation Research, Inc.*
Constellation Research is a leading research analyst and advisory firm guiding organizations and their leaders through the hype and buzz of the latest disruptive technologies.  Constellation takes a holistic approach in achieving business value for board members, marketing, technology, operations, human resource, and finance executives.

The firm’s analysts deliver pragmatic, creative, and impactful research focused on business value, profitability, and market differentiation.  Research analysts bring real world experience, independence, and objectivity to our clients.  Most analysts bring over 2 decades of hands-on experience in working with senior leaders in enterprise organizations.

Constellation serves the needs of buyers and end users who seek insight, guidance, and advice in dealing with a dizzying array of disruptive business models and technologies.  The firm provide the bridge between legacy optimization and future innovation.  Constellation also advises sellers from both the buyer‚s point of view and how to deliver value to their customers.

Constellation builds partnerships with its clients.  The client and their organization’s success is Constellation’s only mission.

Insight. Inspiration. Impact.

*Constellation Research, Constellation SuperNova Awards and the Constellation Research logo are trademarks of Constellation Research, Inc. All other products and services listed herein are trademarks of their respective companies.

Press Contacts:

Contact the Media and Influencers relations team at press@ConstellationRG.com for interviews with analysts.

Sales Contacts:

Contact our sales team

Kieran Barr

Email: Kieran (at) ConstellationRG (dot) com
Office: +1.206.409.5009
Twitter: @kierobar

David Stanley
Email:David (at) ConstellationRG (dot) com .
Office: +1.719.357.7826
Twitter: @kiwigate

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Press Release: Industry Veteran Barry Wilderman Brings Enteprise Performance Management and CFO Coverage To Constellation Research, Inc.

Published on October 10, 2011 by R "Ray" Wang

New York, New York, United States – October 10th, 2011
11:31 am (GMT – 5:00) Eastern Time

Constellation Research Inc, a next generation research analyst and advisory firm helping clients achieve business value from emerging and disruptive technologies, announced today that Barry Wilderman has joined as a Vice-President & Principal Analyst for Enterprise Performance Management.  Barry will provide strategy and counsel to four key constellation client types: CIOs, CFOs, Software Vendors, and Professional Services Firms.

Barry Wilderman has over 30 years experience as an industry analyst, researcher and consultant. He is a highly regarded public speaker, and has spoken at numerous business events around the world for financial and technology audiences.  Barry’s approach to research and consulting has been shaped by a number of critical job experiences.

At META Group, Barry managed a team of enterprise application analysts focused on issues of selecting software, selecting the best consulting firm(s), implementation strategy and success factors beyond the go-live date. This work spanned numerous industries and horizontal disciplines. His clients were both enterprise vendors and companies implementing enterprise software. In particular, he authored two ground-breaking studies that explained the relationships among TCO, Quantifiable benefits and time to benefit.  While at Lawson Software, Barry was able to apply a great deal of the META research in the practical world of an enterprise vendor. He coordinated a series of studies around Lawson’s Business Intelligence and financial solutions. He also managed a team of value consultants who helped companies model their pain points and translate those pain points into quantifiable benefits.

Early in Barry’s career, he worked at McKinsey and Company, where he managed an analytic services group, working on delivering value in client engagements. Barry also worked for Information Builders, where he helped shape its approach to third party application delivery and artificial intelligence.  Barry holds a BS from City College of New York and MS Degrees from Brown University and New York University.

“Current research indicates that 70% – 80% of companies are not effectively executing against strategy. While technology continues to improve, the success rate is appalling. Aside from my work in CFO-centered technologies and methods, this is a large scale problem that requires additional research in business intelligence, ERP, and People-centered technology. I joined Constellation Research for two main reasons. Constellation has world-class analysts that can provide the collaboration needed to tackle this multi-disciplinary problem.  And, the firm is well organized to provide continuous visibility to our work” – Barry Wilderman

Key elements of Barry’s research coverage aim to ensure successful financial/strategy outcome such as:

  • Evaluating, selecting, and implementing enterprise performance management (EPM)
  • Advising on strategy to budgeting (and back) business processes including strategy management, planning, forecasting, budgeting, scorecards, dashboards, and business intelligence initiatives
  • Supporting CFO line functions including consolidation, financial reporting, and financial disclosure
  • Addressing revenue management, activity-based costing and profit Optimization.

“Barry’s a legend in the industry for delivering client value.  I’ve not only been a client of his, but a fan when he was at META Group.  He understands what CFO’s and CIO’s need to know to be successful and can help users translate their requirements to vendors.   As our clients look at disruptive technologies, Barry will provide the confidence CFO’s need to understand the impact to the bottom line on performance.”, noted R “Ray” Wang, Principal Analyst and CEO.

Please join us in welcoming Barry Wilderman to the Constellation Research Family and the Business Analytics team!  Barry joins Adrian Bowles and Venessa Miemis expanding Constellation’s presence in the New York metro area!

COORDINATES

Twitter: @barrywilderman
Linked In: http://www.linkedin.com/pub/barry-wilderman/5/a90/620
Geographical Location: Manhasset, New York, United States
Email: barry (at) ConstellationRG (dot) com.

About Constellation Research, Inc.*
Constellation Research is a leading research analyst and advisory firm guiding organizations and their leaders through the hype and buzz of the latest disruptive technologies.  Constellation takes a holistic approach in achieving business value for board members, marketing, technology, operations, human resource, and finance executives.

The firm’s analysts deliver pragmatic, creative, and impactful research focused on business value, profitability, and market differentiation.  Research analysts bring real world experience, independence, and objectivity to our clients.  Most analysts bring over 2 decades of hands-on experience in working with senior leaders in enterprise organizations.

Constellation serves the needs of buyers and end users who seek insight, guidance, and advice in dealing with a dizzying array of disruptive business models and technologies.  The firm provide the bridge between legacy optimization and future innovation.  Constellation also advises sellers from both the buyer‚s point of view and how to deliver value to their customers.

Constellation builds partnerships with its clients.  The client and their organization’s success is Constellation’s only mission.

Insight. Inspiration. Impact.

*Constellation Research, Constellation SuperNova Awards and the Constellation Research logo are trademarks of Constellation Research, Inc. All other products and services listed herein are trademarks of their respective companies.

Press Contacts:

Contact the Media and Influencers relations team at press@ConstellationRG.com for interviews with analysts.

Sales Contacts:

Contact our sales team

Kieran Barr

Email: Kieran (at) ConstellationRG (dot) com
Office: +1.206.409.5009
Twitter: @kierobar

David Stanley
Email:David (at) ConstellationRG (dot) com .
Office: +1.719.357.7826
Twitter: @kiwigate

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Executive Profiles: Disruptive Tech Leaders In Social Business – Bobby Yazdani, Saba

Published on October 4, 2011 by R "Ray" Wang

Welcome to an on-going series of interviews with the people behind the technologies in Social Business.  The interviews  provide insightful points of view from a customer, industry, and vendor perspective.  A full list of interviewees can be found here.

Bobby Yazdani, CEO and Founder, Saba


Biography

Bobby Yazdani is the founder, chairman, and CEO of Saba. He was an industry pioneer in creating the Human Capital Management category in 1997, and has grown Saba into a $100 million+ profitable enterprise software business providing premier software and service solutions for people management and collaboration.

Saba’s people platform enables enterprise learning, performance and compensation management, succession planning, and workforce planning that align, engage, develop, mobilize, and foster collaboration across employees, customers, and partners. The company has been recognized by leading industry analysts for excellence and innovation in unified people management, collaboration, and social networking, and serves a roster of over 1,400 customers with more than 19 million users across 150 countries. Saba’s solutions are available on-premise or on-demand.

Saba’s customers are global leaders across a broad range of industries and public sector organizations, and include BMW, Daimler AG, IBM, The American Red Cross, Procter and Gamble, Medtronic, U.S. Army, and U.S. Navy, among many others. Bobby is a frequent spokesperson at industry events held by organizations such as the United Nations and The Economist. Prior to founding Saba, Bobby held various senior R&D management positions at Oracle Corporation.

Bobby has a B.A. in Applied Mathematics from the University of California at Berkeley.

The Interview

1. Tell me in 2 minutes or less why Social Computing is changing the world for your customers?

Bobby Yazdani (BY): The world of work is changing – and we fundamentally believe social computing and cloud computing is at the heart of this. It impacts the speed, quality, expectations and characteristics of how we work. You can draw parallels between social computing and the effect email has had on the way we work, in terms of its transformative impact in how we engage and communicate.

Our customers who are embracing social computing are finding that it’s dramatically changing the way they interact with their employees, customers, partners and suppliers. Through social computing, they’re creating significantly more transparency, increasing the speed of business, and generating and sharing more ideas and knowledge across their entire value chain – we call this the People Network.

2. What makes social computing disruptive?

(BY): Information used to be at the center of the workplace, but now people are. This is without a doubt the single most disruptive change brought about by social computing.

Social computing is not just about sharing information but connecting people in real time – all the time – on a global and local basis. It’s essentially destroying the “functional organization” that’s based on a model of hierarchy, and replacing it with a fluid model that dramatically increases the rate of innovation, enables more intimate interaction and sharing of ideas and initiatives.

Social computing allows organizations to unleash the collective wisdom of the People Network to deliver real-time insights that effectively drive innovation and increase productivity. Work can be done wherever talent resides, increasing efficiencies and making people more effective.

3. What is the next big thing in Social Computing?

(BY): Social business is going to become both global and local. It will be prescriptive, open and organic, and will involve both public and private social connections. And content will be highly curated and personalized to the experience of the way we work. This more dynamic environment will liberate employees, create better customer experiences, and yield new values to the entire organization value chain.

4. What are you doing that’s disruptive for Social Computing?

More…

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Executive Profiles: Disruptive Tech Leaders In Social Business – Rob Tarkoff
, Lithium Technologies

Published on by R "Ray" Wang

Welcome to an on-going series of interviews with the people behind the technologies in Social Business.  The interviews  provide insightful points of view from a customer, industry, and vendor perspective.  A full list of interviewees can be found here.

Rob Tarkoff, President and CEO Lithium Technologies


Biography

Rob Tarkoff is president and CEO of Lithium Technologies, the leader in Social Customer Solutions.

Before assuming the CEO role at Lithium, based in Emeryville, Calif., Rob was Senior Vice President and General Manager of Adobe Systems’ Digital Enterprise Solutions business unit that had annual revenue in excess of $1 billion. Rob pioneered Adobe’s Customer Experience Management strategy, and was responsible for the core Acrobat, Adobe Connect Web conferencing, Adobe Digital Enterprise Platform, and customer experience management offerings. He oversaw the Web content management and digital asset management solutions gained through Adobe’s acquisition of Day Software. Rob also led Adobe’s worldwide enterprise solution partnerships, including system integration partners and strategic ISVs.

Before Adobe, Rob held several executive positions at EMC Corporation, Documentum, Inc. and Commerce One.

The Interview

1. Tell me in 2 minutes or less why Social Computing is changing the world for your customers.

Rob Tarkoff (RT): Social computing is changing the way marketers and line of business executives interact with their customers. It’s not another channel. It’s a philosophy. It’s a key way that customers experience brand.

The larger question is: “How do you design, build, deploy and manage an effective solution in the midst of massive evolution?” And, unfortunately, there is no common interpretation of social. Some get it fundamentally wrong when they view this only as a channel. Some are enlightened with a new philosophy to serve their customers.

Today, we face an expectations-gap between the consumer world and business environment. Employees and customers yearn to experience software and offerings as social and community based, whether it’s shopping, gaming, or internal collaboration.

What’s interesting is there is a generational gap here. People are very interested in including their reference peer group in everything they are doing with recommendations and experience sharing. A slightly older demographic may see the value of social, yet have not implemented that into everything they do. They see it as a major advantage, but may not fundamentally know how they want to engage with the ongoing experience

Meanwhile, the 40 to 50 year old demographic is engaged. They have to think about social the same way they think about rich media. For this group, social media is a rich media. This medium provides new ways to interact and experience. They expect these paradigms to be designed into everything.

2. What makes social computing disruptive?

(RT): The major disruption is the change in the power balance. Consumers have the power because they can quickly amplify their experience with admiration for a brand they love or rally their connections to hear their injustice. Companies are responding as much as they are leading. We now have the customer-network effect.

With social on everyone’s mind, company authenticity gains in importance. You can’t hide stuff in a social world because everything you do is on Twitter and Facebook. The major disruption is people have all the power and expect to use the power to surface whether or not a company is authentic.

Is a company doing what it says it’s doing? Are they true to the core of what they are about?

People are more willing to tweet or post on Facebook about a bad experience than call a company to tell them they had a bad interaction. This makes the way companies must respond to customers very different. And, you need to build this competency into your call centers and at every customer touch point.

Now, the only way to differentiate yourself and experience is through service and customers experience. Some may some say this is a major challenge, but those who have embraced can make the social customer experience an opportunity to differentiate, accelerate sales, and build brand advocacy.

3. What is the next big thing in Social Business software?

(RT): We have spent years uncovering what makes communities so powerful. Today, we are working on helping business executives understand the business impact. There are a lot of start-ups and un-proven technologies in the market creating confusion. At Lithium, we’re interested in understanding the effect of communities on people’s loyalties. What makes a community tick? What makes them sustainable? What makes a visitor return? Tell their friends? These are critical aspects for business executives to understand and core to social business software.

Interactions must be much more interactive and dynamic. I can’t stress enough how important it is that companies focus on the health of their communities, guiding them to create, encourage and reward brand advocates.

Social business software also helps drive down customer service costs. But this really is so much bigger than containing costs. We’re changing the competitive dynamics across entire industries.

4. What are you doing that’s disruptive for Social Computing?

More…

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Press Release: Social Business and Enterprise Collaboration Software Veteran Alan Lepofsky Joins Constellation Research, Inc.

Published on October 3, 2011 by R "Ray" Wang

Toronto, Ontario, Canada – October 3rd, 2011
11:21 am (GMT – 5:00) Eastern Time

Constellation Research Inc, a next generation research analyst and advisory firm helping clients achieve business value from emerging and disruptive technologies, announced today that Alan Lepofsky has joined as a Vice-President & Principal Analyst.  With close to 20 years of experience in enterprise collaboration software, Alan is an expert in how social software can be used to improve the core business processes that organizations rely on.

“There is a transformation going on in the way employees connect to their peers, share information and engage with their customers. I’m excited to help companies make educated decisions as they evaluate and ultimately deploy social software. I want to make sure they choose the vendor that provides the best overall fit, instead of just looking at a check list of features.” – Alan Lepofsky

Prior to joining Constellation, Alan spent 3 years as Director of Marketing at Socialtext and before that, 14 years in a variety of roles at IBM/Lotus. He’s an active blogger and speaker in the Enterprise 2.0/Social Business community, where he shares his thoughts on the business benefits of open communication and collaboration.  Alan graduated from the University of Toronto with a B.A.Sc. in Engineering. His major was Mechanical Engineering with a minor in Business and Entrepreneurship.

Key elements of Alan’s research coverage will include:

  • Evaluating the enterprise social software landscape
  • Augmenting and integrating business process with social software
  • Tracking the changes in modern software interfaces including activity streams, visual data representation, mobile access, etc.
  • Exploring how enterprise software can adapt patterns from popular entertainment platforms such as videos games, television and movies
  • Revealing the impact of new collaboration tools
  • Researching the intersections of personal and group productivity
  • Documenting and sharing best practices in social business

In addition to the above coverage areas, Alan will be building a social business community on social business within Constellation Research and helping the firm adapt leading practices.

“With so many social media pundits pontificating about fluffy theoretical concepts, our clients expect us to deliver visionary and pragmatic points of view. Alan brings both the industry and enterprise credibility required to delight customers and serve as a strategic advisor to innovators in the social business space.  I’m personally looking forward to the impact he’ll bring internally as we adopt leading practices”, said R “Ray” Wang, Principal Analyst and CEO.

Please join us in welcoming Alan Lepofsky to the Constellation Research Family and newly expanded Toronto office!

COORDINATES

Twitter: @alanlepo
Linked In: http://ca.linkedin.com/in/alanlepo
Geographical Location: Toronto, Ontario, Canada
Google+: http://www.gplus.to/alanlepo
Email: alepofsky (at) ConstellationRG (dot) com.

 

About Constellation Research, Inc.*
Constellation Research is a leading research analyst and advisory firm guiding organizations and their leaders through the hype and buzz of the latest disruptive technologies.  Constellation takes a holistic approach in achieving business value for board members, marketing, technology, operations, human resource, and finance executives.

The firm’s analysts deliver pragmatic, creative, and impactful research focused on business value, profitability, and market differentiation.  Research analysts bring real world experience, independence, and objectivity to our clients.  Most analysts bring over 2 decades of hands-on experience in working with senior leaders in enterprise organizations.

Constellation serves the needs of buyers and end users who seek insight, guidance, and advice in dealing with a dizzying array of disruptive business models and technologies.  The firm provide the bridge between legacy optimization and future innovation.  Constellation also advises sellers from both the buyer‚s point of view and how to deliver value to their customers.

Constellation builds partnerships with its clients.  The client and their organization’s success is Constellation’s only mission.

Insight. Inspiration. Impact.

*Constellation Research, Constellation SuperNova Awards and the Constellation Research logo are trademarks of Constellation Research, Inc. All other products and services listed herein are trademarks of their respective companies.

Press Contacts:

Contact the Media and Influencers relations team at press@ConstellationRG.com for interviews with analysts.

Sales Contacts:

Contact our sales team.

Kieran Barr

Email: Kieran (at) ConstellationRG (dot) com
Office: +1.206.409.5009
Twitter: @kierobar

David Stanley
Email:David (at) ConstellationRG (dot) com .
Office: +1.719.357.7826
Twitter: @kiwigate

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