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	<title>Comments on: Monday&#8217;s Musing: Avoiding Social Media Fatigue Through Engagement</title>
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	<link>http://blog.softwareinsider.org/2012/05/21/mondays-musing-avoiding-social-media-fatigue-through-engagement/</link>
	<description>Your buy side advocate for enterprise apps strategies, vendor selection, &#38; contract negotiations</description>
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		<title>By: Constellation CEO Ray Wang on Building an Effective Customer Interaction Strategy &#124; MindTouch</title>
		<link>http://blog.softwareinsider.org/2012/05/21/mondays-musing-avoiding-social-media-fatigue-through-engagement/comment-page-1/#comment-72278</link>
		<dc:creator>Constellation CEO Ray Wang on Building an Effective Customer Interaction Strategy &#124; MindTouch</dc:creator>
		<pubDate>Wed, 03 Apr 2013 15:29:20 +0000</pubDate>
		<guid isPermaLink="false">http://blog.softwareinsider.org/?p=10786#comment-72278</guid>
		<description>[...] attention, and keep them coming back for more &#8212; all without creating what he calls &#8220;channel fatigue.&#8221; That&#8217;s a tall order to fill from a very small window of [...]</description>
		<content:encoded><![CDATA[<p>[...] attention, and keep them coming back for more &#8212; all without creating what he calls &#8220;channel fatigue.&#8221; That&#8217;s a tall order to fill from a very small window of [...]</p>
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		<title>By: Event Report: Dreamforce X (#DF12) Emerges As The South By Southwest (#SXSW) For The Enterprise &#124; Create Social Network Guide</title>
		<link>http://blog.softwareinsider.org/2012/05/21/mondays-musing-avoiding-social-media-fatigue-through-engagement/comment-page-1/#comment-23351</link>
		<dc:creator>Event Report: Dreamforce X (#DF12) Emerges As The South By Southwest (#SXSW) For The Enterprise &#124; Create Social Network Guide</dc:creator>
		<pubDate>Sun, 23 Sep 2012 22:16:33 +0000</pubDate>
		<guid isPermaLink="false">http://blog.softwareinsider.org/?p=10786#comment-23351</guid>
		<description>[...] Monday’s Musing: Avoiding Social Media Fatigue Through Engagement [...]</description>
		<content:encoded><![CDATA[<p>[...] Monday’s Musing: Avoiding Social Media Fatigue Through Engagement [...]</p>
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		<title>By: Event Report: Dreamforce X (#DF12) Emerges As The South By Southwest (#SXSW) For The Enterprise &#124; Tech News</title>
		<link>http://blog.softwareinsider.org/2012/05/21/mondays-musing-avoiding-social-media-fatigue-through-engagement/comment-page-1/#comment-23337</link>
		<dc:creator>Event Report: Dreamforce X (#DF12) Emerges As The South By Southwest (#SXSW) For The Enterprise &#124; Tech News</dc:creator>
		<pubDate>Sun, 23 Sep 2012 20:41:32 +0000</pubDate>
		<guid isPermaLink="false">http://blog.softwareinsider.org/?p=10786#comment-23337</guid>
		<description>[...] Monday’s Musing: Avoiding Social Media Fatigue Through Engagement [...]</description>
		<content:encoded><![CDATA[<p>[...] Monday’s Musing: Avoiding Social Media Fatigue Through Engagement [...]</p>
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		<title>By: The New Engagement Platform Drives The Shift From Transactions : Enterprise Irregulars</title>
		<link>http://blog.softwareinsider.org/2012/05/21/mondays-musing-avoiding-social-media-fatigue-through-engagement/comment-page-1/#comment-22439</link>
		<dc:creator>The New Engagement Platform Drives The Shift From Transactions : Enterprise Irregulars</dc:creator>
		<pubDate>Wed, 29 Aug 2012 01:08:10 +0000</pubDate>
		<guid isPermaLink="false">http://blog.softwareinsider.org/?p=10786#comment-22439</guid>
		<description>[...] Monday’s Musing: Avoiding Social Media Fatigue Through Engagement [...]</description>
		<content:encoded><![CDATA[<p>[...] Monday’s Musing: Avoiding Social Media Fatigue Through Engagement [...]</p>
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		<title>By: Trends: The Battle For CMO Mind Share : Enterprise Irregulars</title>
		<link>http://blog.softwareinsider.org/2012/05/21/mondays-musing-avoiding-social-media-fatigue-through-engagement/comment-page-1/#comment-21884</link>
		<dc:creator>Trends: The Battle For CMO Mind Share : Enterprise Irregulars</dc:creator>
		<pubDate>Fri, 03 Aug 2012 00:07:33 +0000</pubDate>
		<guid isPermaLink="false">http://blog.softwareinsider.org/?p=10786#comment-21884</guid>
		<description>[...] Monday’s Musing: Avoiding Social Media Fatigue Through Engagement [...]</description>
		<content:encoded><![CDATA[<p>[...] Monday’s Musing: Avoiding Social Media Fatigue Through Engagement [...]</p>
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	<item>
		<title>By: Manager Newz &#187; Blog Archive &#187; Liberate Your Company Through Employee Engagement</title>
		<link>http://blog.softwareinsider.org/2012/05/21/mondays-musing-avoiding-social-media-fatigue-through-engagement/comment-page-1/#comment-21808</link>
		<dc:creator>Manager Newz &#187; Blog Archive &#187; Liberate Your Company Through Employee Engagement</dc:creator>
		<pubDate>Mon, 30 Jul 2012 13:55:03 +0000</pubDate>
		<guid isPermaLink="false">http://blog.softwareinsider.org/?p=10786#comment-21808</guid>
		<description>[...] comprehensive coverage around the topic of Employee Engagement all over the place that I have been lucky enough to follow up over the course of time and build a pretty good research index of good quality [...]</description>
		<content:encoded><![CDATA[<p>[...] comprehensive coverage around the topic of Employee Engagement all over the place that I have been lucky enough to follow up over the course of time and build a pretty good research index of good quality [...]</p>
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		<title>By: Why Context Matters – Forget Real-Time, Achieve Right-Time : Enterprise Irregulars</title>
		<link>http://blog.softwareinsider.org/2012/05/21/mondays-musing-avoiding-social-media-fatigue-through-engagement/comment-page-1/#comment-21709</link>
		<dc:creator>Why Context Matters – Forget Real-Time, Achieve Right-Time : Enterprise Irregulars</dc:creator>
		<pubDate>Thu, 26 Jul 2012 01:42:18 +0000</pubDate>
		<guid isPermaLink="false">http://blog.softwareinsider.org/?p=10786#comment-21709</guid>
		<description>[...] Monday’s Musing: Avoiding Social Media Fatigue Through Engagement [...]</description>
		<content:encoded><![CDATA[<p>[...] Monday’s Musing: Avoiding Social Media Fatigue Through Engagement [...]</p>
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		<title>By: E L S U A ~ A KM Blog Thinking Outside The Inbox by Luis Suarez &#187; Liberate Your Company Through Employee Engagement</title>
		<link>http://blog.softwareinsider.org/2012/05/21/mondays-musing-avoiding-social-media-fatigue-through-engagement/comment-page-1/#comment-21698</link>
		<dc:creator>E L S U A ~ A KM Blog Thinking Outside The Inbox by Luis Suarez &#187; Liberate Your Company Through Employee Engagement</dc:creator>
		<pubDate>Wed, 25 Jul 2012 10:52:13 +0000</pubDate>
		<guid isPermaLink="false">http://blog.softwareinsider.org/?p=10786#comment-21698</guid>
		<description>[...] comprehensive coverage around the topic of Employee Engagement all over the place that I have been lucky enough to follow up over the course of time and build a pretty good research index of good quality [...]</description>
		<content:encoded><![CDATA[<p>[...] comprehensive coverage around the topic of Employee Engagement all over the place that I have been lucky enough to follow up over the course of time and build a pretty good research index of good quality [...]</p>
]]></content:encoded>
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		<title>By: Dealing With The Real Problem In Social Business Adoption – The People! : Enterprise Irregulars</title>
		<link>http://blog.softwareinsider.org/2012/05/21/mondays-musing-avoiding-social-media-fatigue-through-engagement/comment-page-1/#comment-21060</link>
		<dc:creator>Dealing With The Real Problem In Social Business Adoption – The People! : Enterprise Irregulars</dc:creator>
		<pubDate>Sun, 17 Jun 2012 23:14:19 +0000</pubDate>
		<guid isPermaLink="false">http://blog.softwareinsider.org/?p=10786#comment-21060</guid>
		<description>[...] Many eager early adopters face challenges in adoption past the initial core team.  As we move from eager early adopters to ubiquitous usage, an examination of some organizations who have failed at internal social business reveals a five [...]</description>
		<content:encoded><![CDATA[<p>[...] Many eager early adopters face challenges in adoption past the initial core team.  As we move from eager early adopters to ubiquitous usage, an examination of some organizations who have failed at internal social business reveals a five [...]</p>
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		<title>By: R "Ray" Wang</title>
		<link>http://blog.softwareinsider.org/2012/05/21/mondays-musing-avoiding-social-media-fatigue-through-engagement/comment-page-1/#comment-20913</link>
		<dc:creator>R "Ray" Wang</dc:creator>
		<pubDate>Fri, 01 Jun 2012 09:19:41 +0000</pubDate>
		<guid isPermaLink="false">http://blog.softwareinsider.org/?p=10786#comment-20913</guid>
		<description>Nadine

Thanks for the comments.  The issue is how do we set up context rules.  I haven&#039;t found an easy way to do this yet.  But there will be a startup somewhere to do this!

R</description>
		<content:encoded><![CDATA[<p>Nadine</p>
<p>Thanks for the comments.  The issue is how do we set up context rules.  I haven&#8217;t found an easy way to do this yet.  But there will be a startup somewhere to do this!</p>
<p>R</p>
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		<title>By: Nadine B. Hack</title>
		<link>http://blog.softwareinsider.org/2012/05/21/mondays-musing-avoiding-social-media-fatigue-through-engagement/comment-page-1/#comment-20912</link>
		<dc:creator>Nadine B. Hack</dc:creator>
		<pubDate>Fri, 01 Jun 2012 09:15:14 +0000</pubDate>
		<guid isPermaLink="false">http://blog.softwareinsider.org/?p=10786#comment-20912</guid>
		<description>To combat overload and social media fatigue, I keep analyzing which platforms provide me with substantive connections to the people with whom I want to interact.  On all platforms, I go for quality vs quantity. For example, the XeeMe Power Networker group on Facebook, is a group from which I learn a great deal and so I engage regularly.  But, I&#039;ve dropped out of other groups where I felt I was getting deluged with information, much of which was not relevant for me.  Similarly, on Twitter, I have reduced the number of people I follow even though this has lowered my &quot;social rating&quot; on several platforms considerably.  I&#039;m not aiming to have the highest score: instead trying to gain the greatest value.</description>
		<content:encoded><![CDATA[<p>To combat overload and social media fatigue, I keep analyzing which platforms provide me with substantive connections to the people with whom I want to interact.  On all platforms, I go for quality vs quantity. For example, the XeeMe Power Networker group on Facebook, is a group from which I learn a great deal and so I engage regularly.  But, I&#8217;ve dropped out of other groups where I felt I was getting deluged with information, much of which was not relevant for me.  Similarly, on Twitter, I have reduced the number of people I follow even though this has lowered my &#8220;social rating&#8221; on several platforms considerably.  I&#8217;m not aiming to have the highest score: instead trying to gain the greatest value.</p>
]]></content:encoded>
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		<title>By: R "Ray" Wang</title>
		<link>http://blog.softwareinsider.org/2012/05/21/mondays-musing-avoiding-social-media-fatigue-through-engagement/comment-page-1/#comment-20883</link>
		<dc:creator>R "Ray" Wang</dc:creator>
		<pubDate>Tue, 29 May 2012 15:27:26 +0000</pubDate>
		<guid isPermaLink="false">http://blog.softwareinsider.org/?p=10786#comment-20883</guid>
		<description>Hi Thru team

thanks for the comment. congrats on the Rumble acquisition.

R</description>
		<content:encoded><![CDATA[<p>Hi Thru team</p>
<p>thanks for the comment. congrats on the Rumble acquisition.</p>
<p>R</p>
]]></content:encoded>
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		<title>By: nxb3942</title>
		<link>http://blog.softwareinsider.org/2012/05/21/mondays-musing-avoiding-social-media-fatigue-through-engagement/comment-page-1/#comment-20871</link>
		<dc:creator>nxb3942</dc:creator>
		<pubDate>Mon, 28 May 2012 20:24:07 +0000</pubDate>
		<guid isPermaLink="false">http://blog.softwareinsider.org/?p=10786#comment-20871</guid>
		<description>Thanks for this. Great article</description>
		<content:encoded><![CDATA[<p>Thanks for this. Great article</p>
]]></content:encoded>
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		<title>By: R "Ray" Wang</title>
		<link>http://blog.softwareinsider.org/2012/05/21/mondays-musing-avoiding-social-media-fatigue-through-engagement/comment-page-1/#comment-20870</link>
		<dc:creator>R "Ray" Wang</dc:creator>
		<pubDate>Mon, 28 May 2012 17:09:34 +0000</pubDate>
		<guid isPermaLink="false">http://blog.softwareinsider.org/?p=10786#comment-20870</guid>
		<description>Suwarjo

Anytime - thanks for taking the time to comment and good luck w/ what you are working on!

R</description>
		<content:encoded><![CDATA[<p>Suwarjo</p>
<p>Anytime &#8211; thanks for taking the time to comment and good luck w/ what you are working on!</p>
<p>R</p>
]]></content:encoded>
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		<title>By: suwarjo</title>
		<link>http://blog.softwareinsider.org/2012/05/21/mondays-musing-avoiding-social-media-fatigue-through-engagement/comment-page-1/#comment-20869</link>
		<dc:creator>suwarjo</dc:creator>
		<pubDate>Mon, 28 May 2012 17:06:52 +0000</pubDate>
		<guid isPermaLink="false">http://blog.softwareinsider.org/?p=10786#comment-20869</guid>
		<description>thanks for this article,good analysis for social media</description>
		<content:encoded><![CDATA[<p>thanks for this article,good analysis for social media</p>
]]></content:encoded>
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		<title>By: Simon Griffiths</title>
		<link>http://blog.softwareinsider.org/2012/05/21/mondays-musing-avoiding-social-media-fatigue-through-engagement/comment-page-1/#comment-20829</link>
		<dc:creator>Simon Griffiths</dc:creator>
		<pubDate>Thu, 24 May 2012 10:17:34 +0000</pubDate>
		<guid isPermaLink="false">http://blog.softwareinsider.org/?p=10786#comment-20829</guid>
		<description>An interesting insight.
It reminded me of Geoffrey Moore&#039;s &quot;chasm&quot;. Maybe the two of you should co-write an update for the social media tech industry ...?</description>
		<content:encoded><![CDATA[<p>An interesting insight.<br />
It reminded me of Geoffrey Moore&#8217;s &#8220;chasm&#8221;. Maybe the two of you should co-write an update for the social media tech industry &#8230;?</p>
]]></content:encoded>
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		<title>By: Doug Hadden</title>
		<link>http://blog.softwareinsider.org/2012/05/21/mondays-musing-avoiding-social-media-fatigue-through-engagement/comment-page-1/#comment-20801</link>
		<dc:creator>Doug Hadden</dc:creator>
		<pubDate>Tue, 22 May 2012 15:20:24 +0000</pubDate>
		<guid isPermaLink="false">http://blog.softwareinsider.org/?p=10786#comment-20801</guid>
		<description>Additional points:

One must reduce the information overload of pre-social media. 

The telephone interrupts - it distracts the thought process while social media enables entering and exiting the network at the time convenient to you.  Therefore, reduce telephone usage.

Television imposes broadcast time slots. This constrains the ability to engage. Eliminate television as much as possible.

As Annalie mentions: e-mail is not an effective medium to handle information overload. Eliminate e-zines and go with RSS feeds. This is a better option to scan through e-zine and blog material.</description>
		<content:encoded><![CDATA[<p>Additional points:</p>
<p>One must reduce the information overload of pre-social media. </p>
<p>The telephone interrupts &#8211; it distracts the thought process while social media enables entering and exiting the network at the time convenient to you.  Therefore, reduce telephone usage.</p>
<p>Television imposes broadcast time slots. This constrains the ability to engage. Eliminate television as much as possible.</p>
<p>As Annalie mentions: e-mail is not an effective medium to handle information overload. Eliminate e-zines and go with RSS feeds. This is a better option to scan through e-zine and blog material.</p>
]]></content:encoded>
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		<title>By: R "Ray" Wang</title>
		<link>http://blog.softwareinsider.org/2012/05/21/mondays-musing-avoiding-social-media-fatigue-through-engagement/comment-page-1/#comment-20799</link>
		<dc:creator>R "Ray" Wang</dc:creator>
		<pubDate>Tue, 22 May 2012 10:31:12 +0000</pubDate>
		<guid isPermaLink="false">http://blog.softwareinsider.org/?p=10786#comment-20799</guid>
		<description>Doug

I like what Marshall says about the reverse.  That&#039;s starting to happen for some mediums vs others!

R</description>
		<content:encoded><![CDATA[<p>Doug</p>
<p>I like what Marshall says about the reverse.  That&#8217;s starting to happen for some mediums vs others!</p>
<p>R</p>
]]></content:encoded>
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		<title>By: R "Ray" Wang</title>
		<link>http://blog.softwareinsider.org/2012/05/21/mondays-musing-avoiding-social-media-fatigue-through-engagement/comment-page-1/#comment-20798</link>
		<dc:creator>R "Ray" Wang</dc:creator>
		<pubDate>Tue, 22 May 2012 10:30:48 +0000</pubDate>
		<guid isPermaLink="false">http://blog.softwareinsider.org/?p=10786#comment-20798</guid>
		<description>Annalie

Ah the email- it&#039;s true. If still used as a tasklist it&#039;s redundant.  Yet for some so hard to let go of. Thanks for the comments!

R</description>
		<content:encoded><![CDATA[<p>Annalie</p>
<p>Ah the email- it&#8217;s true. If still used as a tasklist it&#8217;s redundant.  Yet for some so hard to let go of. Thanks for the comments!</p>
<p>R</p>
]]></content:encoded>
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		<title>By: Annalie Killian</title>
		<link>http://blog.softwareinsider.org/2012/05/21/mondays-musing-avoiding-social-media-fatigue-through-engagement/comment-page-1/#comment-20797</link>
		<dc:creator>Annalie Killian</dc:creator>
		<pubDate>Tue, 22 May 2012 10:05:25 +0000</pubDate>
		<guid isPermaLink="false">http://blog.softwareinsider.org/?p=10786#comment-20797</guid>
		<description>Dear Ray

I&#039;ve been an early adopter of LinkedIn, FB, YouTube, Twitter, Spotify, Pearltrees, Pinterest....Enterprise tools too....first a crowd-sourced innovation platform that I built and deployed in-house followed by an in-house crowd-based employee recognition platform , followed by  blogs, wikis then Yammer and Sharepoint...and  totally concur with the above. I confess when Google + came along....I explored and drew the line at joining- couldn&#039;t find the extra mile of value. 

Here&#039;s the thing...its not the Social Media fatigue per se....its that EVERY FRIGGING platform sends me an email too!  Its the email thats killing us. Social media giveth...but it hasn&#039;t taketh away....THERE&#039;S the problem!</description>
		<content:encoded><![CDATA[<p>Dear Ray</p>
<p>I&#8217;ve been an early adopter of LinkedIn, FB, YouTube, Twitter, Spotify, Pearltrees, Pinterest&#8230;.Enterprise tools too&#8230;.first a crowd-sourced innovation platform that I built and deployed in-house followed by an in-house crowd-based employee recognition platform , followed by  blogs, wikis then Yammer and Sharepoint&#8230;and  totally concur with the above. I confess when Google + came along&#8230;.I explored and drew the line at joining- couldn&#8217;t find the extra mile of value. </p>
<p>Here&#8217;s the thing&#8230;its not the Social Media fatigue per se&#8230;.its that EVERY FRIGGING platform sends me an email too!  Its the email thats killing us. Social media giveth&#8230;but it hasn&#8217;t taketh away&#8230;.THERE&#8217;S the problem!</p>
]]></content:encoded>
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		<title>By: Doug Hadden</title>
		<link>http://blog.softwareinsider.org/2012/05/21/mondays-musing-avoiding-social-media-fatigue-through-engagement/comment-page-1/#comment-20787</link>
		<dc:creator>Doug Hadden</dc:creator>
		<pubDate>Mon, 21 May 2012 23:40:57 +0000</pubDate>
		<guid isPermaLink="false">http://blog.softwareinsider.org/?p=10786#comment-20787</guid>
		<description>Ray,

This is one of the most practical analysis of the social media phenomenon in business that I&#039;ve seen. First, the visceral recognition that social media has positive business effects without the ROI analysis seems to be counter-intuitive to most observers. Value becomes articulated through usage - your stage 3.

Marshall McLuhan suggested that the benefits of any medium can reverse - the convenience of the automobile reverses through urban sprall. As does the information overload with social media. Most observers tend to get caught up in the overload part without recognizing the pattern recognition benefits from social media such as deciding who to follow on twitter, 

I have discovered far more relevant in-depth content from social media than any other source. There are intense times such as annual steering committee where I can&#039;t devote the time to social media. This fatigue is short lived.</description>
		<content:encoded><![CDATA[<p>Ray,</p>
<p>This is one of the most practical analysis of the social media phenomenon in business that I&#8217;ve seen. First, the visceral recognition that social media has positive business effects without the ROI analysis seems to be counter-intuitive to most observers. Value becomes articulated through usage &#8211; your stage 3.</p>
<p>Marshall McLuhan suggested that the benefits of any medium can reverse &#8211; the convenience of the automobile reverses through urban sprall. As does the information overload with social media. Most observers tend to get caught up in the overload part without recognizing the pattern recognition benefits from social media such as deciding who to follow on twitter, </p>
<p>I have discovered far more relevant in-depth content from social media than any other source. There are intense times such as annual steering committee where I can&#8217;t devote the time to social media. This fatigue is short lived.</p>
]]></content:encoded>
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