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Event Report: #InforSummit Reveals More Than A Redesigned Infor
Posted By R "Ray" Wang On February 17, 2013 @ 16:04 In analyst event,business analytics,business intelligence,Charles Phillips,Constellation Research,crm;,CustExp,customer experience,customer relationship management,customer relationship management (CRM),enterprise applications,enterprise apps,Enterprise apps strategy,Enterprise Software,enterprise strategy,Epiphany,ERP,event report,Hansen,industry vertical,Infor,Infor Global Solutions GmbH,Infor ION,Infor Motion,Intentia,Lawson,Lawson M3,Lawson S3,Lawson Software,microverticals,mobile,Mobile Enterprise,R "Ray" Wang;,rwang0,Software Insider,SoftwareInsider,vendor strategy | 1 Comment
Changes at Infor More Than Cosmetic
Analysts and tech watchers gathered on Valentine’s Day, February 14th, 2013, for Infor Summit, a progress check on Infor, the third largest independent applications vendor in the market. While many customers may not have heard of Infor, most have heard of the brands it has acquired over the last 20 years. These venerable brands include Baan, BPCS, Epiphany, Hansen, Intentia, Lawson, MAPICS, NXTrend, SoftBrands, and Syteline. Since industry veteran Charles ‘Chuck’ Phillips  took over Infor, the software vendor has grown revenue from $2.2B to $2.8B. More impressive, for the past 5 quarters, Infor demonstrated double digit license revenue growth. Infor is now the third largest private firm in Business Insider’s Digital List witha $16B valuation. The management team emphasized three key tenets of the Infor strategy:
Figure 1. Flickr Feed Scenes From The Infor Summit
<iframe align=center src=http://www.flickr.com/slideShow/index.gne?user_id=35408001@N04&set_id=72157632767067526&detail=yes frameBorder=”0″ scrolling=no width=”600″ height=”500″></iframe>
Photos: R Wang & Insider Associates, LLC. All Rights Reserved.
Market Momentum Shows A Shift In Customer Preferences For Outcomes Not Technology
One of Constellation’s broad trends for 2012 going into 2013 is the buyer shift from technologies to outcomes. Recent wins highlighted by Stephan Scholl , one of Infor’s Presidents, demonstrate this customer drive for value based outcomes. At a global manufacturer’s healthcare division, they had put on hold an 8 instance SAP project upgrade and consolidation that would have taken more than 24 months to complete and millions of dollars in project consulting. The goal – upgrade 9 different plants and create a cohesive supply chain. Infor committed to moving 3 plants over in 12 months and delivered early in 9 months while orchestrating the supply chain for 100′s of parts with the other 6 plants. The result – the customer, a long time SAP customer, made the shift to Infor instead of upgrading on SAP. Constellation has seen numerous scenarios where the Oracle or SAP upgrade process is now more expensive than a replacement approach..
The Bottom Line: Infor Intends Not To Be Your Average Enterprise Software Vendor
Infor’s resurrection from the dark days of the recession in 2008 highlights what a new management team, $1B of investment, and a focused strategy can achieve. The October 25, 2010 arrival of Charles Phillips has led to an influx of talented enterprise software executives joining from Oracle, SAP, IBM, and Salesforce.com. An infusion of $1B from Golden Gate Capital, Summit Partners, and Salesforce.com in last 12 months has provided a much needed cash cushion for investment. A customer focused strategy on micro verticals and design thinking inspired user experiences is changing the impression of Infor from a collection of legacy has-beens to a forward looking and innovative contender.
Whether Infor remains private or files for IPO, the company is on the most solid footing since its inception. As the refresh cycle continues for legacy applications, the improvements in product offerings and technology will place Infor in a good position to capture revenue from both its install base and competitors seeking an alternative to the the traditional two-horse enterprise apps race.
Constellation recommends that:
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Storify Twitter Feed From The Infor Summit
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URL to article: http://blog.softwareinsider.org/2013/02/17/event-report-inforsummit-reveals-more-than-a-redesigned-infor/
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 Charles ‘Chuck’ Phillips: http://www.infor.com/company/leadership/
 new user experience : http://blog.softwareinsider.org/2011/09/26/news-analysis-infor-launches-new-era-with-infor-10/
 R (at) ConstellationRG (dot) com: mailto:R@ConstellationRG.com
 R (at) SoftwareInsider (dot) com.: mailto:R@softwareinsider.com
 20110426 A Software Insider’s Point of View – R “Ray” Wang “Quick Take: Infor and Golden Gate Gain Definitive Agreement To Acquire Lawson For $2B”: http://blog.softwareinsider.org/2011/04/26/quick-take-infor-and-golden-gate-gain-definitive-agreement-to-acquire-lawson-for-2b/
 20110314 A Software Insider’s Point of View – R “Ray” Wang “News Analysis: Infor Extends $1.84B Unsolicited Offer For Lawson”: http://blog.softwareinsider.org/2011/03/14/news-analysis-infor-extends-1-84b-unsolicited-offer-for-lawson/
 20101025 A Software Insider’s Point Of View – R “Ray” Wang “News Analysis: Charles Phillips Takes Over As CEO Of Infor” : http://blog.softwareinsider.org/2011/09/26/2010/10/25/news-analysis-charles-phillips-takes-over-as-ceo-of-infor/
 20100625 A Software Insider’s Point of View – R “Ray” Wang “News Analysis: Infor Bets On Microsoft”: http://blog.softwareinsider.org/2010/06/25/news-analysis-infor-bets-on-microsoft/
 20100422 A Software Insider’s Point of View – R ” Ray” Wang “News Analysis: Lawson Puts Its Full ERP Suite Into The Cloud”: http://blog.softwareinsider.org/2011/09/26/2010/04/22/news-analysis-lawson-puts-its-full-erp-suite-in-the-cloud/
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 20090425 A Software Insider’s Point of View – R “Ray” Wang ” Event Report: Lawson Cue09″: http://blog.softwareinsider.org/2011/09/26/2011/03/14/2009/04/25/event-report-lawson-cue-2009/
 20090313 A Software Insider’s Point of View – R “Ray” Wang “Friday’s Feature: Snapshots in Enterprise 2.0 UI/UX – Lawson Smart Office: http://blog.softwareinsider.org/2011/09/26/2011/03/14/2009/03/13/friday%E2%80%99s-feature-snapshots-in-enterprise-20-uxui-lawson-smart-office/
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 20081017 A Software Insider’s Point of View – R “Ray” Wang “Event Report: Inforum 2008 Highlights Transition from Acquirer to Builder”: http://blog.softwareinsider.org/2008/10/17/event-report-inforum-2008-highlights-transition-from-acquirer-to-builder/
 View the story "2013 #InforSummit" on Storify: http://blog.softwareinsider.org//storify.com/rwang0/2013-inforsummit
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