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Industry View: SaaS Applistructures Deliver on the Promise of Tying Web 2.0 to Enterprise 2.0

Walking out of the SalesForce.com Event on Tuesday the 10th had me thinking about the promise of Web 2.0 for the enterprise via middleware, SaaS platforms, and this notion of Applistructure. The thing that really struck home was not the utility computing model that Marc rants and raves about, nor the great drag and drop […]

Posted by R "Ray" Wang on April 11, 2007

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Why I can’t recommend Open Source CRM….yet

I have recently been receiving pressure from certain vendors and CRM SIs to give more visibility to Open Source CRM products. Open source may be in fashion, but that’s hardly a reason to recommend it. Open source is not better. Yet. And I won’t recommend it for enterprise size companies. Yet. And here’s why. Last […]

Posted by John Ragsdale on April 9, 2007

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News Analysis: Workbrain brings key workforce management capabilities to Infor customers

Acquisition of Workbrain marks 20th for privately held Infor Global Solutions, GmbHInfor’s acquisition this morning of Workbrain for $227M marks its 20th. Assimilation of the Toronto based workforce management vendor fills a significant void in the # 3 ERP vendor’s product portfolio. Workbrain delivers key work force planning, time and attendance tracking, scheduling, absence management […]

Posted by R "Ray" Wang on April 3, 2007

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Industry View: What’s Up with Adobe Apollo?

Last month I found myself at a Adobe user’s group presentation on Adobe Apollo. I went because I was looking for a Flash developer to help out with some work on a web project. The presentation I saw was from a group called Effective UI. They were demoing a proof-of-concept front-end for eBay built in […]

Posted by Michael Byrne on April 1, 2007

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Event Report: CDI-MDM Summit, SF, CA

I recently moderated a track with a colleague of mine (Rob Karel) at the CDI-MDM conference this March 26h and 27th at the San Francisco Marriott. Though master data management penetration in the enterprise still hovers in the high single digits, its obvious the energy, activity, and investment around MDM continues to grow. Some quick […]

Posted by R "Ray" Wang on March 29, 2007

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News Analysis: SAP in a Post-Shai era?

It’s hard to believe that less than 7 years ago, SAP was seen as a stodgy, client-server based, and very stubborn German software company. That transformation from “borg-like” vendor to innovator wasn’t easy, but at the helm of that transition was Shai Agassi. As one of the few non-German executive members, he harnessed the can-do […]

Posted by R "Ray" Wang on March 28, 2007

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News Analysis: Tammi Reller’s transition to Interim Head of MBS

The recent transition of Satya Nadella to the new Search and Ad Platform group came as quite the surprise to many outside of the Redmond community. Satya had recently taken over in September 2006 from long time Great Plains icon Doug Burgum. (Doug is retiring later this year.) Insiders say that Satya was chosen for […]

Posted by R "Ray" Wang on March 22, 2007

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Event Report: Lawson CUE

After a horrendous time getting out of the Mumbai Airport where I missed my flight and had to fly to NY in order to get to California… I finally made my way to sunny San Diego for Lawson’s CUE event on March 4th to March 7th. Though I missed the Sunday festivities, the week there […]

Posted by R "Ray" Wang on March 9, 2007

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Ecosystems: Systems integrators should transform to solutions providers

As I reflect on my current trip to India, I can’t but help feel the deja vu of the Silicon Valley during the late 90’s. Streams of business people come in and out of the lobby with ideas, deals, and lots of excitement. I’m typing away from the Hotel Leela in Bangalore where I just […]

Posted by R "Ray" Wang on March 3, 2007

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SaaS: SaaS takes off in Japan

Tokyo still remains one of my favorite destinations in APAC and on a visit with clients and media, it became quite apparent that SaaS was top of mind in the market. I wondered if I had came to Japan a week after Marc Benioff or if the market had been that enthusiastic to begin with. […]

Posted by R "Ray" Wang on January 26, 2007

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Blog Move!: Transition to Blogspot

I’m moving my blog to Blogspot. Stay tuned. (The personal contents in this blog do not reflect the opinions, ideas, thoughts, points of view, and any other potential attribution of my current, past, or future employers.)Copyrighted 2007 by R Wang. All rights reserved (The personal contents in this blog do not reflect the opinions, ideas, […]

Posted by R "Ray" Wang on January 2, 2007

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SaaS: WorkDay is now Official!

Coming out of stealth modeBuilt from the spin-out prior to the Oracle acquisition, Workday’s officially came out of the closet. Dave Duffield, Aneel Bhsuri, and Stan Swete lead 65 employees from their Walnut Creek, CA base. Many of the key employees are former PeopleSoft alumns. Workday’s products take advantage of Rich Internet Application architecture and […]

Posted by R "Ray" Wang on November 7, 2006

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Project Based Solutions: Transition from manufacturing to service economy requires the right software

Project professionals remain challenged with business solutions that force fit production and manufacturing applications to meet the needs of knowledge based, information workers. Though today’s work often focuses around projects, most enterprise applications remain designed for a functional world leaving professionals in public sector, legal, accounting, IT consulting, business consulting, market research, advertising, architecture, engineering, […]

Posted by R "Ray" Wang on July 1, 2006

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Analyst 101: One year later

What a year! What a ride. This job has been good. I’ve been insulated from all the politics which has really been a luxury. Being out West, you can really focus on the vendors and learn what’s going on. Meanwhile, we’ve got great clients and some great projects ahead of us. Anyways, 16 docs, good […]

Posted by R "Ray" Wang on January 25, 2006

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Analyst 101: Debut of Beyond Order to Cash

Business pressures to grow market share, improve margins, reduce time to market, and retain customers with existing enterprise application investments compel enterprises to re-examine their existing order management cycle (OMC) strategies. With multiple categories of vendors offering order management solutions, business complexity across supply and demand chains should be the strategic driver in determining the […]

Posted by R "Ray" Wang on February 24, 2005

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Analyst 101: One week later

It’s heads down time as I’ve got to figure out how to get my order management research out the door. I’m already getting a ton of inquiries and getting on the phone with briefings. I’m glad some of the vendors remember me from previous positions. Having done the job from the other end, I hope […]

Posted by R "Ray" Wang on February 1, 2005

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Analyst 101: Day 3 – So much to live up to!

I haven’t been to Forrester’s Cambridge offices before, but it’s quite the location, at least that’s what the maps show me. It’s smack in the middle of MIT and just a mile from Harvard. So far Orientation’s been a blast. Virginia Crossa is quite the instructor and has a great way with motivating and challenging […]

Posted by R "Ray" Wang on January 27, 2005

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Analyst 101: From Vendor Side to the Dark Side?

My First Morning as a Forrester AnalystSo, I’m really excited here. It’s my first day as a Forrester analyst and it’s quite amazing. I’m up early since orientation is in a few hours. They’ve got me at this funky hotel called the Hotel Marlowe. It’s next door to the Monitor offices and across from that […]

Posted by R "Ray" Wang on January 24, 2005

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Software Licensing and Pricing: Focus Efforts on Maintenance First

Maintenance costs are the most expensive over the long termFocus negotiations on total cost not just license costs. Many enterprises enter into software contracts focused on license cost. However, the key driver of costs is really maintenance. At 17 to 25% of the license cost, enterprises end up buying up to 2x the original cost […]

Posted by R "Ray" Wang on January 21, 2005

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Insider View: PeopleSoft Gobbled Up by Oracle

Alas the end has come to the long journey we’ve faced here at PeopleSoft. Most of us had hoped that the company would survive independently, yet our board has made a different decision. Some of us found out at 3:00 am and boy was it a solemn commute to work this morning. Almost everyone is […]

Posted by R "Ray" Wang on December 13, 2004

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Blogs before December 2004 have been archived

(The personal contents in this blog do not reflect the opinions, ideas, thoughts, points of view, and any other potential attribution of my current, past, or future employers.) Copyrighted 2008 by R Wang. All rights reserved

Posted by R "Ray" Wang on December 1, 2004

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Best Practices: A Work Plan To Successfully Negotiating Software Contracts (Part 2 of 2)

You are reading a post originally published on March 1, 2004 from an older blog on the old www.raywang.org site.

Posted by R "Ray" Wang on March 13, 2004

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Best Practices: A Work Plan To Successfully Negotiating Software Contracts (Part 1 of 2)

You are reading a post originally published on March 1, 2004 from an older blog on the old www.raywang.org site.

Posted by R "Ray" Wang on March 8, 2004

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Best Practices: Seven Simple Steps To Successfully Negotiate Software Contracts

You are reading a post originally published on March 1, 2004 from an older blog on the old www.raywang.org site.

Posted by R "Ray" Wang on March 1, 2004

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News Analysis: Too Early to Call the Death of Third Party Maintenance

Problems at Tomorrow Now unfairly cloud the marketRecent announcements about a management change of control at Tomorrow Now and letters to clients indicating a change in service agreements (we’ve been told that both sides could have a 60 day window to cancel contracts in the new agreeemnts) could be perceived as a death knoll for […]

Posted by R "Ray" Wang on November 20, 2007

2 Comments

Event Report: SAP Business by Design (Formerly Code Named A1S)

SAP this morning launched its new hosted offering SAP Business by Design. Some quick observations on the positive side of the spectrum: SAP Business by Design runs NetWeaver. UI still runs on services and the product can access all the services in the overall SAP Enterprise Service Repository. Customers and prospects should expect SAP to […]

Posted by R "Ray" Wang on September 19, 2007

2 Comments

Apps Strategy: SaaS Pricing Models Challenge the Status Quo

A dichotomy of software licensing and pricing philosophies has emerged. On one hand, software titans such as Oracle and SAP continue to shift the pendulum towards usage based metrics for its largest customers. These options represent metrics such as revenue and industry specific models that seek to extract a “fair value” for their contribution to […]

Posted by R "Ray" Wang on September 13, 2007

2 Comments

How Web 2.0 is Transforming Customer Service

I thought I would write a post about the biggest trend happening in my industry in case it is emerging as a hot topic for others. When I started writing about online discussion forums as a new support channel almost 3 years ago, the examples were mostly high volume consumer companies (Tivo, Palm). Today, there […]

Posted by John Ragsdale on September 4, 2007

5 Comments

Thoughts On Oracle’s Next Acqusition

(Image courtesy of SAP) So, first of all, let me qualify this. It’s not inside information, it’s not a potential target we’ve heard to date, but an idea I’ve had for some time. There’s an acquisition target that Oracle could make the best use of in Germany. In fact, it’s even based in Waldorf, but […]

Posted by R "Ray" Wang on August 31, 2007

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Trip Report: Reflections on ERP Software in Shanghai

(Copyrighted 2007. Photo by R Wang. All rights reserved) WILL CHINA BECOME THE NEXT INDIA FOR ENTERPRISE APPS?Miss the energy and excitement during the dot com boom? Well it’s alive and well in Shanghai! While consumer and internet software remains hot and starting to mature, enterprise software in particular emerges as virgin territory in a […]

Posted by R "Ray" Wang on August 16, 2007

1 Comment

Event Report: Oracle Open World APAC – Shanghai, China

(Copyrighted 2007. Photo by R Wang. All rights reserved) ORACLE OPEN WORLD SHANGHAI DEMONSTRATES THE POWER OF THE ORACLE BRANDAs some of you know, I recently came back from Oracle’s Open World Shanghai (July 30th to August 2nd). With 8,000 people at Oracle Open World, and about 1000 there for apps, you could really see […]

Posted by R "Ray" Wang on August 6, 2007

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IPO Watch: NetSuite Files S-1

NetSuite officially filed its S-1 today. The SaaS suite vendor delivered solid revenues of 67.2M in 2006 and is projected to clear over $100M in 2007. Some key facts about the IPO: – Going public using the auction method Google used– Ellison owns 61.1% and his trusts hold 13% from his $100M investment in 1998– […]

Posted by R "Ray" Wang on July 2, 2007

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Apps Strategy: Applistructures Key to Custom Development Come Back

While organizations expect their packaged applications to deliver 90% of the functional requirements, most are lucky to achieve 65%. The gap has traditionally been filled by custom development. Customizations often meant expensive upgrade processes, integration challenges, and testing complexity. However, robust and maturing applistructure platforms (i.e. middleware, SaaS, etc.) and a software vendor’s inability to […]

Posted by R "Ray" Wang on June 25, 2007

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