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News Analysis: Oracle Buys RightNow For $1.43B

The Acquisition Machine Heads To The Public Cloud Users gathered at the Customer Summit 2011 at the Broadmoor Hotel woke up to the shocking announcement that Oracle (NASDAQ: ORCL) announced a $1.43B acquisition of leading SMB CRM vendor RightNow Technologies (NASDAQ: RNOW) today.  According to Thomas Kurian, “Oracle is moving aggressively to offer customers a […]

Posted by R "Ray" Wang on October 24, 2011

18 Comments

Press Release: Constellation Research Adds Futurist Venessa Miemis To The Team

New York, New York, United States – October 12th, 2011 11:31 am (GMT – 5:00) Eastern Time Constellation Research Inc, a next generation research analyst and advisory firm helping clients achieve business value from emerging and disruptive technologies, announced today that Venessa Miemis joined as a Senior Analyst and Resident Futurist in September.  Venessa will […]

Posted by R "Ray" Wang on October 12, 2011

0 Comments

Press Release: Industry Veteran Barry Wilderman Brings Enteprise Performance Management and CFO Coverage To Constellation Research, Inc.

New York, New York, United States – October 10th, 2011 11:31 am (GMT – 5:00) Eastern Time Constellation Research Inc, a next generation research analyst and advisory firm helping clients achieve business value from emerging and disruptive technologies, announced today that Barry Wilderman has joined as a Vice-President & Principal Analyst for Enterprise Performance Management.  […]

Posted by R "Ray" Wang on October 10, 2011

1 Comment

Executive Profiles: Disruptive Tech Leaders In Social Business – Bobby Yazdani, Saba

Welcome to an on-going series of interviews with the people behind the technologies in Social Business.  The interviews  provide insightful points of view from a customer, industry, and vendor perspective.  A full list of interviewees can be found here. Bobby Yazdani, CEO and Founder, Saba Biography Bobby Yazdani is the founder, chairman, and CEO of […]

Posted by R "Ray" Wang on October 4, 2011

0 Comments

Executive Profiles: Disruptive Tech Leaders In Social Business – Rob Tarkoff
, Lithium Technologies

Welcome to an on-going series of interviews with the people behind the technologies in Social Business.  The interviews  provide insightful points of view from a customer, industry, and vendor perspective.  A full list of interviewees can be found here. Rob Tarkoff, President and CEO Lithium Technologies Biography Rob Tarkoff is president and CEO of Lithium […]

Posted by R "Ray" Wang on October 4, 2011

0 Comments

Press Release: Social Business and Enterprise Collaboration Software Veteran Alan Lepofsky Joins Constellation Research, Inc.

Toronto, Ontario, Canada – October 3rd, 2011 11:21 am (GMT – 5:00) Eastern Time Constellation Research Inc, a next generation research analyst and advisory firm helping clients achieve business value from emerging and disruptive technologies, announced today that Alan Lepofsky has joined as a Vice-President & Principal Analyst.  With close to 20 years of experience […]

Posted by R "Ray" Wang on October 3, 2011

0 Comments

News Analysis: Infor Launches New Era With Infor 10

After 11 months of behind the scenes work, CEO Charles Phillips and the Infor management team unveiled the launch of Infor 10 in New York City on September 13, 2011, to customers, industry analysts, media, and investment analysts.  The new Infor has kept busy with key management team hires, the $1.84 B acquisition of Lawson, […]

Posted by R "Ray" Wang on September 26, 2011

4 Comments

Executive Profiles: Disruptive Tech Leaders In Social Business – Daniel Debow, Rypple Software

Welcome to an on-going series of interviews with the people behind the technologies in Social Business.  The interviews  provide insightful points of view from a customer, industry, and vendor perspective.  A full list of interviewees can be found here. Daniel Debow, Co-CEO,  Rypple Software Biography Daniel is co-founder and co-CEO of Rypple, a social performance […]

Posted by R "Ray" Wang on September 25, 2011

1 Comment

Press Release: Twenty-nine Protostars Recognized In The Constellation SuperNova Awards

First Inaugural Awards Designed to Celebrate the Explorers, Pioneers, and Unsung Heroes Who Successfully Put Technology to Work SAN FRANCISCO, CA, September 20, 2011—Constellation Research, Inc., announces 29 Protostar winners, representing the 2011 SuperNova award semifinalists.  Chosen from a pool of more than 70 applicants, these individuals are recognized as among the few that have […]

Posted by R "Ray" Wang on September 20, 2011

0 Comments

Executive Profiles: Disruptive Tech Leaders In Cloud Computing – Oscar Rodriguez, Extreme Networks

Welcome to an on-going series of interviews with the people behind the technologies in Social Business.  The interviews  provide insightful points of view from a customer, industry, and vendor perspective.  A full list of interviewees can be found here. Oscar Rodriguez, CEO of Extreme Networks Biography Oscar Rodriguez has served as President and CEO of […]

Posted by R "Ray" Wang on September 15, 2011

0 Comments

Executive Profiles: Disruptive Tech Leaders In Cloud Computing – Sudhakar “Rama” Ramakrishna, Polycom

Welcome to an on-going series of interviews with the people behind the technologies in Cloud Computing.  The interviews  provide insightful points of view from a customer, industry, and vendor perspective.  A full list of interviewees can be found here. Sudhakar Ramakrishna, Executive Vice President and General Manager of Unified Communications Solutions, and Chief Development Officer, […]

Posted by R "Ray" Wang on September 14, 2011

0 Comments

Press Release: Alexandre Mesquita To Lead Constellation Research’s Entry Into Spain, Portugal, and Latin America

Monta Vista, California – September 12, 2011 10:21 AM (GMT -8:00) Pacific Standard Time Constellation Research Inc, an emerging and disruptive technologies research and advisory firm, announced that Alexandre Mesquita has joined as a Vice President of Sales for Spain, Portugal and Latin America.  Mesquita brings over 15 years of experience in sales, consulting, and […]

Posted by R "Ray" Wang on September 12, 2011

0 Comments

Executive Profiles: Disruptive Tech Leaders In Social Business – Parker Harris, Salesforce.com

Welcome to an on-going series of interviews with the people behind the technologies in Social Business.  The interviews  provide insightful points of view from a customer, industry, and vendor perspective.  A full list of interviewees can be found here. Parker Harris, Co-Founder and Executive VP of Technology Biography Parker Harris founded salesforce.com along with Marc […]

Posted by R "Ray" Wang on August 29, 2011

3 Comments

Executive Profiles: Disruptive Tech Leaders In Social Business – Alan F. Nugent, Mzinga, Inc

Welcome to an on-going series of interviews with the people behind the technologies in Social Business.  The interviews  provide insightful points of view from a customer, industry, and vendor perspective.  A full list of interviewees can be found here. Alan F. Nugent, CEO Mzinga, Inc Biography Alan (Al) Nugent is the Chief Executive Officer of […]

Posted by R "Ray" Wang on August 29, 2011

1 Comment

Press Release: Constellation Research Adds Emerging Technology Policy Advocate Nigel Cameron To The Board Of Advisors

Esteemed Center for Policy On Emerging Technology President Joins Constellation Board of Advisors Washington, DC, United States of America – August 29, 2011 08:31 AM (GMT -5:00) Eastern Time Constellation Research Inc, a next generation research analyst and advisory firm helping clients navigate emerging and disruptive technologies, announced today the addition of Nigel Cameron to […]

Posted by R "Ray" Wang on August 29, 2011

0 Comments

Research Summary: Introducing The 43 Use Cases For Social Business (Social Enterprise)

The Social Business (Social Enterprise) Moves Beyond The 18 Use Cases Of Social CRM As social media adoption continues to move from mainstream to pervasive ubiquity, enterprises will begin to benefit from these advancements in the consumerization of IT (CoIT).  Just 18 months ago, early adopters identified 18 Use Cases for Social CRM (SCRM).  These […]

Posted by R "Ray" Wang on August 28, 2011

32 Comments

News Analysis: Bunchball Gamifies Salesforce.com And Delivers Simplified Applets

Two New Products Improve Entry Points for Gamification Adoption Bunchball, a leading gamification vendor in the Silicon Valley, is best known for its Nitro gamification platform which organizations use to implement game mechanics across social networks, mobile applications, and websites.  Today the solution reaches more than 70 million unique users and creates 2.3 billion actions […]

Posted by R "Ray" Wang on August 24, 2011

6 Comments

Executive Profiles: Disruptive Tech Leaders In Social Business – David Sacks, Yammer

Welcome to an on-going series of interviews with the people behind the technologies in Social Business.  The interviews  provide insightful points of view from a customer, industry, and vendor perspective.  A full list of interviewees can be found here. David Sacks, Founder, CEO and Chairman of the Board Yammer Inc. Biography David is the Founder […]

Posted by R "Ray" Wang on August 23, 2011

0 Comments

Executive Profiles: Disruptive Tech Leaders In Social Business – David Bankston, INgage Networks

Welcome to an on-going series of interviews with the people behind the technologies in Social Business.  The interviews  provide insightful points of view from a customer, industry, and vendor perspective.  A full list of interviewees can be found here. David Bankston, Executive Vice-President and CTO, INgage Networks Biography David Bankston is the co-founder and chief […]

Posted by R "Ray" Wang on August 23, 2011

1 Comment

Monday’s Musings: Balancing The Six S’s In Consumerization Of IT

A Natural Equilibrium Exists Among The 6 S’s Of Enterprise Class Consumerization of IT The recent Harvard Business Review post titled, “Coming to Terms with the Consumerization of IT” (CoIT), identifies six factors for the basis of balancing enterprise class requirements.  Success requires a natural equilibrium between business needs and IT requirements as evidenced (see […]

Posted by R "Ray" Wang on August 22, 2011

20 Comments

Monday’s Musings: A Working Vendor Landscape For Social Business

Confusion Persists In The Social Business Market As with any new disruptive technology, the social business solution landscape faces a dynamic, confusing, and converging market. As vendors seek to grab mind share and market share, customers and prospects remain confused as to what are the right business problems to address with social business. However, rampant […]

Posted by R "Ray" Wang on August 15, 2011

4 Comments

Event Report: SAUG Summit 2011 Attendees Show A Shift From SAP Centricity To Purpose Built

Summit Brings A Cadre Of Thought Leaders To User Group Attendees The SAP Australian User’s Group held their annual summit once again at the Sydney Convention Centre in Darling Harbour from August 2nd to August 4th.  With around 600 attendees, the keynotes covered many of the hot topics about SAP ownership, road maps, and best […]

Posted by R "Ray" Wang on August 3, 2011

2 Comments

Press Release: Mobile Device Management and Veteran Infrastructure Analyst Charles Brett Joins Constellation Research, Inc.

Madrid, Spain – August 1, 2011 9:30 AM (GMT -5:00) Pacific Standard Time Constellation Research Inc, a next generation research analyst and advisory firm helping clients achieve business value from emerging and disruptive technologies, announced today that Charles Brett has joined as a Vice-President & Principal Analyst. With over 25 years of industry experience, Charles […]

Posted by R "Ray" Wang on August 1, 2011

0 Comments

Executive Profiles: Disruptive Tech Leaders In Cloud Computing – Gaurav Dhillon, SnapLogic

Welcome to an on-going series of interviews with the people behind the technologies in Cloud Computing.  The interviews provide insightful points of view from a customer, industry, and vendor perspective.  A full list of interviewees can be found here. Gaurav Dhillon, CEO and Chairman, SnapLogic Biography An early investor in SnapLogic, Gaurav joined as CEO […]

Posted by R "Ray" Wang on July 27, 2011

2 Comments

Executive Profiles: Disruptive Tech Leaders In Social Business – Charlie Isaacs, Alcatel-Lucent

Welcome to an on-going series of interviews with the people behind the technologies in Social Business.  The interviews  provide insightful points of view from a customer, industry, and vendor perspective.  A full list of interviewees can be found here. Charlie Isaacs, eServices and Social Media Engineering, Alcatel Lucent Biography Charlie Isaacs has a track record […]

Posted by R "Ray" Wang on July 25, 2011

0 Comments

Executive Profiles: Disruptive Tech Leaders In Cloud Computing – Zach Nelson, NetSuite

Welcome to an on-going series of interviews with the people behind the technologies in Cloud Computing.  The interviews  provide insightful points of view from a customer, industry, and vendor perspective.  A full list of interviewees can be found here. Zach Nelson – President and CEO, NetSuite Biography Zach Nelson has more than 20 years of […]

Posted by R "Ray" Wang on July 22, 2011

0 Comments

Press Release: Advanced Analytics And Decision Services Pioneer Neil Raden Joins Constellation Research, Inc.

Santa Fe, New Mexico – July 19, 2011 1:30 PM (GMT -5:00) Pacific Standard Time Constellation Research Inc, a next generation research analyst and advisory firm helping clients achieve business value from emerging and disruptive technologies, announced today that Neil Raden has joined as a Vice-President & Principal Analyst. With over 30 years of industry […]

Posted by R "Ray" Wang on July 19, 2011

0 Comments

Monday’s Musings: Auction Sites Such As Deal Umpire May Level The Playing Field Among Daily Deal Sites

Merchants Must Break Free From Daily Deal Site Hysteria Following up on the April 4th post about the damage caused by daily deal sites such as Groupon, merchants continued to send feedback about the challenges they face.  Those who use daily deal sites express the following: Peer pressure to participate. Customers and prospects flooded by […]

Posted by R "Ray" Wang on July 18, 2011

0 Comments

Executive Profiles: Disruptive Tech Leaders In Social Business – Lyle Fong, Lithium Technologies

Welcome to an on-going series of interviews with the people behind the technologies in Social Business.  The interviews  provide insightful points of view from a customer, industry, and vendor perspective.  A full list of interviewees can be found here. Lyle Fong, CEO & Co-Founder Lithium Technologies Biography Lyle Fong is the CEO & Co-Founder of […]

Posted by R "Ray" Wang on July 18, 2011

0 Comments

Product Review: The New TweetLevel And Blog Level Provide Critical Tools For Influencer Relations And Marketing Professionals

TweetLevel Competes In A Crowded Field Of Social Analytics Vendors Focused On Twitter Since Twitter shut off its access to its APIs, companies who rank influence of twitter users have had to find other alternatives.  Jonny Bentwood, Head of Analyst Relations and Strategy at Edelman, is the master mind behind the original TweetLevel, and two […]

Posted by R "Ray" Wang on July 14, 2011

3 Comments

Press Release: Veteran Technology Industry Expert Michael Dortch Joins Constellation Research

Santa Rosa, California – July 12, 2011 7:30 AM (GMT -5:00) Pacific Standard Time Constellation Research Inc, a next generation research analyst and advisory firm helping clients achieve business value from emerging and disruptive technologies, announced today that Michael Dortch has joined as a Vice-President & Principal Analyst.  With over 30 years of experience as […]

Posted by R "Ray" Wang on July 12, 2011

0 Comments

Executive Profiles: Disruptive Tech Leaders In Cloud Computing – Bob Kelly, Microsoft

Welcome to an on-going series of interviews with the people behind the technologies in Social Business.  The interviews  provide insightful points of view from a customer, industry, and vendor perspective.  A full list of interviewees can be found here. Bob Kelly – Corporate Vice President, Microsoft’s Windows Azure Marketing, Microsoft Biography Kelly began his career […]

Posted by R "Ray" Wang on July 7, 2011

1 Comment

Monday’s Musings: The Three V’s of Big Data

The Three V’s Traditionally Define Big Data Traditionally, big data describes data that’s too large for existing systems to process.  Over the past three years, experts and gurus in the space have added additional characteristics to define big data.   As big data enters the mainstream language, it’s time to revisit the definition. Volume. This […]

Posted by R "Ray" Wang on July 4, 2011

0 Comments

Product Review: Google+, Consumerization of IT, and Crossing The Chasm For Enterprise Social Business

Timing of Google+ Bodes Well For Enterprise Users And Google Lately, one could say Google’s been a bit absent from the social business party.  The premature launch of Google Wave exposed a canvas looking for a masterpiece painting.  Failing fast and learning from the Google Wave lesson, Google’s latest offering, Google+ shows promise in bringing […]

Posted by R "Ray" Wang on July 3, 2011

8 Comments

Executive Profiles: Disruptive Tech Leaders In Social Business – Ram Menon, Tibco

Welcome to an on-going series of interviews with the people behind the technologies in Social Business.  The interviews  provide insightful points of view from a customer, industry, and vendor perspective.  A full list of interviewees can be found here. Ram Menon – Executive Vice President, Tibco Biography Ram Menon is Executive Vice President at TIBCO. […]

Posted by R "Ray" Wang on June 28, 2011

0 Comments

Executive Profiles: Disruptive Tech Leaders In Social Business – Tony Zingale, Jive Software

Welcome to an on-going series of interviews with the people behind the technologies in Social Business.  The interviews  provide insightful points of view from a customer, industry, and vendor perspective.  A full list of interviewees can be found here. Tony Zingale – CEO, Jive Software Biography As CEO of Jive Software, Tony’s responsible for overseeing […]

Posted by R "Ray" Wang on June 28, 2011

0 Comments

News Analysis: Microsoft Licensing Update – May/June 2011

Keeping Up With The Latest In Microsoft Licensing Given the vast array of Microsoft products and licensing categories, an organization may often feel overwhelmed by Microsoft’s policies.  While there may be some complexity, these series of posts are designed to provide up to date commentary and analysis on new programs as they become available.  Feel […]

Posted by R "Ray" Wang on June 27, 2011

0 Comments

Executive Profiles: Disruptive Tech Leaders In Social Business – Alistair Rennie, IBM

Welcome to an on-going series of interviews with the people behind the technologies in Social Business.  The interviews  provide insightful points of view from a customer, industry, and vendor perspective.  A full list of interviewees can be found here. Alistair Rennie – General Manager IBM Collaboration Solutions, IBM Software Group Biography Alistair Rennie is General […]

Posted by R "Ray" Wang on June 20, 2011

0 Comments

Executive Profiles: Disruptive Tech Leaders In Social Business – Eugene Lee, Social Text

Welcome to an on-going series of interviews with the people behind the technologies in Social Business.  The interviews  provide insightful points of view from a customer, industry, and vendor perspective.  A full list of interviewees can be found here. Eugene Lee – CEO, SocialText Biography Eugene Lee is the Chief Executive Officer and member of […]

Posted by R "Ray" Wang on June 20, 2011

0 Comments

Monday’s Musings: Real Time Versus Right Time And The Dawn Of Engagement Apps

Different Flavors Of Real-Time Result In Significant Implications. Many pundits, research insight folks, bloggers, and hand wavers keep talking about the need for real time in social business, analytics, mobile, and other disruptive technologies.  Given the volume of data, bandwidth constraints, and magnitude of business processes to be supported, is the notion of real time […]

Posted by R "Ray" Wang on June 20, 2011

10 Comments

Product Review: Informatica Addresses The Impending Big Data Challenge With Release 9.1

Big Data Emerges As A Challenge In A World Of Unstructured Data Proliferation Data volumes continue to explode with a proliferation of devices, social media tools, video usage, and emerging forms of both structured and unstructured data.  The rate of data explosion may be occurring faster than Moore’s Law.  Organizations now face a significant challenge […]

Posted by R "Ray" Wang on June 13, 2011

2 Comments

Press Release: Rock Creek and Constellation Research Team Up!

June 13th, 2011, Washington, D.C. and Cupertino, CA Constellation Research Group and Rock Creek Strategic Marketing are announcing a teaming agreement for GSA and Federal Contracting. This agreement is one of the first of its kind, between a major federal contractor and a Silicon Valley research firm. In creating this partnership the two companies are […]

Posted by R "Ray" Wang on June 13, 2011

0 Comments

Executive Profiles: Disruptive Tech Leaders In Social Business – Ian Hersey, Attensity Group

Welcome to an on-going series of interviews with the people behind the technologies in Social Business.  The interviews  provide insightful points of view from a customer, industry, and vendor perspective.  A full list of interviewees can be found here. Ian Hersey – Global Chief Technology Officer and EVP, Products, Attensity Group Biography Ian serves as […]

Posted by R "Ray" Wang on June 12, 2011

0 Comments

Executive Profiles: Disruptive Tech Leaders In Social Business – Wendy Lea, Get Satisfaction

Welcome to an on-going series of interviews with the people behind the technologies in Social Business.  The interviews  provide insightful points of view from a customer, industry, and vendor perspective.  A full list of interviewees can be found here. Wendy Lea – CEO, Get Satisfaction Biography Wendy Lea is the CEO of Get Satisfaction, a […]

Posted by R "Ray" Wang on June 7, 2011

0 Comments

Executive Profiles: Disruptive Tech Leaders In Cloud Computing – Peter Lorenz, SAP AG

Welcome to an on-going series of interviews with the people behind the technologies in Social Business.  The interviews  provide insightful points of view from a customer, industry, and vendor perspective.  A full list of interviewees can be found here. Peter Lorenz – Executive Vice President OnDemand, Corporate Officer, SAP AG Biography Peter Lorenz is SAP’s […]

Posted by R "Ray" Wang on June 7, 2011

0 Comments

Announcing The Constellation SuperNova Awards

THE GENESIS Today, we announce an award that celebrates and recognizes leaders who have overcome the odds to successfully apply emerging and disruptive technologies for their organizations. In Search of Protostars Most award programs recognize the technology suppliers for their advancements in the market.  Few, if any programs, have recognized individuals for their courage in […]

Posted by R "Ray" Wang on June 6, 2011

0 Comments

Executive Profiles: Disruptive Tech Leaders In Social Business And Cloud Computing

Executive Profile Series Delivers The Inside View On Disruptive Technologies Starting this week, we’ll be kicking off an on-going series of interviews with the people behind the technologies in Cloud Computing and Social Business.  The interviews should provide insightful points of view from a customer, industry, and vendor perspective.  The transcript of the 30 minute […]

Posted by R "Ray" Wang on May 29, 2011

3 Comments

Tuesday’s Tip: Three Quick Steps To Capture Social Customer Data

Organizations Must Overcome Four Fears To Master Social Customer Data Over the past few weeks, I’ve been criss-crossing the country on a multi-city speaking tour talking about the strategic value of customer data. (In full discloure, the tour is sponsored by Informatica).  As we talk about the implications of social media and customer data, inevitably […]

Posted by R "Ray" Wang on May 17, 2011

0 Comments

Research Summary: Market Overview – The Market For SAP Optimization Options

Forward And Commentary This market overview provides a starting point to SAP customers seeking optimization solutions.  The document delivers actionable advice and insights into a proven collection of software solutions.  As part of the full series, best practices documents will follow with in- depth case studies and a critical product evaluation of this growing market […]

Posted by R "Ray" Wang on May 15, 2011

8 Comments

Monday’s Musings: Using MDM To Build A Complete Customer View In A Social Era

Customers Have Evolved… Has Your Organization? Right now customers and prospects probably ignore your organization’s marketing messages because mass marketing campaigns lack relevancy. Right now most customers answer each other’s questions because your customer service and support agents lack the authority or knowledge to resolve issues. Right now prospects ask each other what they think […]

Posted by R "Ray" Wang on May 9, 2011

36 Comments

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