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Event Report: Oracle Open World 2010 – Beyond The Day 1 Hype

(Photo: Copyright © 2010 R Wang and Insider Associates, LLC. All rights reserved.) Oracle Day 1 Focused On Showcasing Both Software And Hardware Prowess The Day 1 keynote kick-off from Oracle’s CEO, Larry Ellison, touched on the wide spectrum of Oracle’s broad software and hardware portfolio.  Despite an over-emphasis on hardware and appliances, Oracle also […]

Posted by R "Ray" Wang on September 21, 2010

8 Comments

Vendor Events: 10 Oracle Open World Tips For #OOW10

Put These Tips To Work And Have A Great Oracle Open World Oracle Open World is on the list of enterprise Grand Slam must attend tech events.  This year rolls in the JavaOne and the Sun folks into one big tent.  Expect up to 70,000 attendees, support staff, and partners in full force. Here are […]

Posted by R "Ray" Wang on September 18, 2010

0 Comments

Tuesday’s Tip: Customers Seek Turnkey Applications From Their Technology Provider

Customers Expect Their Software Solutions To Be Turnkey The recent Q2 2010 update to the Software Insider Vendor Selection Survey highlights some changing expectations of 401 respondents in the vendor selection process.  Business technologists were asked to rate their top 5 selection criteria.  Key findings demonstrate how functionality, ownership experience, and ecosystem feedback categories dominate […]

Posted by R "Ray" Wang on September 14, 2010

5 Comments

Research Report: Next Gen B2B and B2C E-Commerce Priorities Reflect Macro Level Trends

Recessionary Forces Challenge Organizations To Not Only Right Channel, But Also Personalize Organizations with e-commerce initiatives face a flurry of competitive forces that challenge existing assumptions put in place a decade ago.  On the operational efficiency front, organizations must battle reduced product margins, shorter product life cycles, greater pricing transparency, and increased friction in multi-channel […]

Posted by R "Ray" Wang on September 6, 2010

6 Comments

Monday’s Musings: Why Next Gen Apps Must Improve Existing Activity Streams

Upcoming Data Deluge Threatens The Effectiveness Of Activity Streams Activity streams, best popularized by consumer apps such as Facebook and Twitter, have emerged as the Web 2.0 visualization paradigm that addresses the massive flows of information users face (see Figure 1).  As a key element of the dynamic user experiences discussed in the 10 elements […]

Posted by R "Ray" Wang on August 30, 2010

16 Comments

Personal Log: Altimeter Group’s One Year Anniversary – Thank You!

Thank You To Our Clients, Peers, Alliance Partners, Readers, Friends, And Followers One year ago today, Charlene, Deb, Jeremiah, and I announced the transformation of Altimeter Group from a single analyst firm to a partner model.  As the founding partners, we set course on four areas of focus: Innovation, Customer, Leadership, and Enterprise.  Our goal […]

Posted by R "Ray" Wang on August 27, 2010

17 Comments

Polls And Surveys: Insider Insights™ – Customer Centric Cloud Agreements

Annual Evaluation On SaaS Satisfaction Begins This Fall The Software Insider Insights™ solution evaluation and buyer comparison tool will launch this Fall.  The first report focuses on Customer Centric Cloud Agreements – Software-as-a-Service (SaaS).  This evaluation will: Identify the leading seller/vendors delivering SaaS based applications that adhere to the spirit of the cloud Evaluate seller/vendors […]

Posted by R "Ray" Wang on August 26, 2010

0 Comments

Quarterly Financial Tracker: Q2 CY 2010 – SaaS Vendors Still Show Massive YoY Growth

The majority of 22 publicly traded software vendors demonstrated solid year-over-year (YoY) quarterly growth from Q2 2009 (see Figure 1).   Every SaaS vendor in the Software Insider Index® drove 14% to 26% growth (see Figure 2) despite the pick up in on-premises license sales.  Highlights for the 2010 CY Q2 2010 results: On-Premises Trends JDA […]

Posted by R "Ray" Wang on August 20, 2010

15 Comments

News Analysis: Capgemini Immediate Delivers Cloud Services To Royal Mail Group

Capgemini Changes The Rules Of The Cloud Game On July 27, 2010, Capgemini announced a six-year cloud computing deal with Royal Mail Group (RMG).  The partnership brings the capabilities of Capgemini’s Infostructure Transformation Services (ITS) and Capgemini Immediate to RMG.  As the UK’s second largest employer, RMG employs 188,000 people, handles over 80 million items […]

Posted by R "Ray" Wang on August 15, 2010

7 Comments

Tuesday’s Tip: 10 SaaS/Cloud Strategies For Legacy Apps Environments

Legacy Apps Customers Seek Practical Advice Organizations determining when and how to make the move to SaaS and Cloud face realistic challenges in gaining buy-in and realizing the apparent and hidden benefits of SaaS/Cloud.  In a recent survey of over 300 companies, 73 respondents who were wary of SaaS/Cloud were asked to list the top […]

Posted by R "Ray" Wang on August 10, 2010

15 Comments

Research Report: The Upcoming Battle For The Largest Share Of The Tech Budget (Part 2) – Cloud Computing

Welcome to a part 2 of a multi-part series on The Software Insider Tech Ecosystem Model.  Part 2 describes how the cloud fits into the model.  Subsequent posts will apply the model to these leading vendors: Overview Cloud Cisco Dell HP IBM Microsoft Oracle Salesforce.com SAP The aggregation of these posts will result into a […]

Posted by R "Ray" Wang on August 9, 2010

1 Comment

Event Report: SAP Australian Users Group Summit 2010

 SAUG Summit Delivered Great Networking Opportunities And Information Exchange Over 550 attendees converged on Sydney August 3rd to 5th, 2010 for the annual SAP User Group Summit.  Members were treated to 28 session, 7 keynotes, and 4 SAP 101 educational sessions.  The smart design of the conference gave attendees ample opportunities to connect and […]

Posted by R "Ray" Wang on August 8, 2010

3 Comments

Vendor Event: Kinaxis Kinexions 2010

Title: Vendor Event: Kinaxis Kinexions 2010 Location: The Westin Kierland Resort & Spa, Scottsdale, AZ Start Date: 2010-10-25 End Date: 2010-10-27 Description: Back by popular demand, Kinexions, our annual Kinaxis Training & User Conference, is once again an in-person event. And for 2010, we’re taking it to Scottsdale, AZ, to the beautiful Westin Kierland Resort […]

Posted by R "Ray" Wang on August 3, 2010

0 Comments

Vendor Event: Dreamforce 10

Title: Vendor Event: Dreamforce 10 Location: Moscone Center, San Francisco, CA Start Date: 2010-12-06 End Date: 2010-12-09 Description: Every year attendees feel the excitement as they learn how the next wave of cloud computing can help their businesses soar. More than just a typical user conference, Dreamforce brings together all the leaders in cloud computing […]

Posted by R "Ray" Wang on August 2, 2010

0 Comments

Vendor Event: Informatica World 2010

Title: Vendor Event: Informatica World 2010 Location: Gaylord National Hotel and Convention Center 201 Waterfront Street National Harbor, MD 20745 Start Date: 2010-11-02 End Date: 2010-11-04 Description: On November 2-4, 2010, the Informatica community will converge in Washington D.C. to learn how Informatica products and services enable success in traditional Enterprise Data Integration and beyond, […]

Posted by R "Ray" Wang on August 2, 2010

0 Comments

Vendor Event: Pervasive IntegratioNEXT

Title: Vendor Event: Pervasive IntegratioNEXT Location: AT&T Executive Education Conference Center 1900 University Avenue Austin, Texas 78705 Start Date: 2010-11-01 End Date: 2010-11-03 Description: IntegratioNEXT gives you one-to-one access to presenters and integration experts. Technical professionals from a wide variety of industries, long-time users of Pervasive integration products, industry analysts, and Pervasive experts will share […]

Posted by R "Ray" Wang on August 2, 2010

0 Comments

Vendor Event: Microsoft PDC10

Title: Vendor Event: Microsoft PDC10 Location: Microsoft Conference Center Building 33 16070 NE 36th Way Redmond, WA 98052 Start Date: 2010-10-28 End Date: 2010-10-29 Description: Since 1991, the PDC has been the epicenter of Microsoft’s biggest platform announcements. This year will be no exception. Leading-edge developers and architects will gather in Redmond this October to […]

Posted by R "Ray" Wang on August 2, 2010

0 Comments

Vendor Event: SAP TechEd 2010 Las Vegas

Title: Vendor Event: SAP TechEd Las Vegas Location: The Venetian/Palazzo Congress Center 3355 Las Vegas Boulevard South Las Vegas, NV 89109 Start Date: 2010-10-24 End Date: 2010-10-28 Description: SAP TechEd is a must-attend event for technical and business process professionals to get hands-on training, connect with SAP experts and community members, and gain the practical […]

Posted by R "Ray" Wang on August 2, 2010

2 Comments

Vendor Event: IBM Information On Demand 2010

Title: Vendor Event: IBM Information On Demand 2010 Location: The Mandalay Bay Resort and Casino, Las Vegas, NV Start Date: 2010-10-24 End Date: 2010-10-28 Description: Innovate and optimize with the best technical and business education. Two industry-leading IBM conferences become one powerhouse global event.  This is a must-attend conference for business and IT professionals. You’ll […]

Posted by R "Ray" Wang on August 2, 2010

0 Comments

Vendor Event: Workday Rising

Title: Vendor Event: Workday Rising Location: Intercontinental Hotel – San Francisco 888 Howard Street San Francisco, CA 94103 Start Date: 2010-10-11 End Date: 2010-10-14 Description: As a Workday customer and visionary, you are core to this revolution. You’ve put your mind, muscle, and sweat into making Workday the company it is today. It is time […]

Posted by R "Ray" Wang on August 2, 2010

0 Comments

Vendor Event: Attensity Engage

Title: Vendor Event: Attensity Engage Location: Computer History Museum 1401 North Shoreline Boulevard Mountain View, California 94043 Start Date: 2010-11-09 End Date: 2010-11-10 Description: The Attensity Engage User Conference provides a forum to exchange ideas, successes, best practices and challenges in Customer Experience Management. You’ll learn how to transform your enterprise into a customer-centric enterprise, […]

Posted by R "Ray" Wang on August 2, 2010

0 Comments

Vendor Event: Epicor Perspectives 2010

Title: Vendor Event: Epicor Perspectives 2010 Location: Gaylord Palms, Orlando – Kissimmee, Florida Start Date: 2010-10-10 End Date: 2010-10-13 Description: Speed down the road to recovery by joining us this year at Perspectives 2010 on October 10-13 in Orlando, Florida, at the Gaylord Palms Hotel and Convention Center. Explore new technologies, products, and techniques to […]

Posted by R "Ray" Wang on August 1, 2010

0 Comments

Research Report: The Upcoming Battle For The Largest Share Of The Tech Budget (Part 1) – Overview

Welcome to a multi-part series on The Software Insider Tech Ecosystem Model.  Subsequent posts will apply the model to these leading vendors: Overview Cloud Computing Cisco Dell HP IBM Microsoft Oracle Salesforce.com SAP The aggregation of these posts will result into a research report available for reprint rights. Business Models Converge During Recessions Is your […]

Posted by R "Ray" Wang on July 27, 2010

13 Comments

Personal Log: The 7 Tenets Of Building A “Star Analyst” Firm

Inspired By The Lessons Learned From Others Before Me One day on a family vacation in June 2009, my dad came up to me and said, “Son, why are you working so hard for someone else?”  Coming from my father, a “company man” who worked 30 years at the same company and rose from the […]

Posted by R "Ray" Wang on July 24, 2010

45 Comments

News Analysis: Jive Fills Warchest, Ready to Battle Enterprise Software Giants And IPO?

with Jeremiah Owyang – Customer Strategy (@jowyang)  and R “Ray” Wang – Enterprise Strategy (@rwang0),  both founding partners at Altimeter Group. Cross-posted link here. Community Platforms Evolve Into Social Business Category Having tracked the social business category for some years now, and having watched the category grow, many players have expanded into other niches.  At […]

Posted by R "Ray" Wang on July 22, 2010

2 Comments

Tuesday’s Tip: Dealing With Vendor Threats For “All Or Nothing” Maintenance Agreements

Recent Client Interactions Hint At Increasingly Aggressive Vendor Behavior Conversations with 11 enterprise apps customers in the past two months indicate stricter enforcement of vendor “All or Nothing” maintenance policies.  “All or Nothing” maintenance policies often require customers to put all licenses on maintenance or receive no maintenance from the vendor.  These policies also prevent […]

Posted by R "Ray" Wang on July 20, 2010

7 Comments

Event Report: Microsoft Worldwide Partner Conference 2010

Microsoft Continues To Embrace The Cloud And Hopes Its Partners Jump In Microsoft kicked off arguably one of the best WPC’s in history at the Washington, DC, Convention Center.  From tremendous networking opportunities to keynotes from Bill Clinton, the time was well spent despite the scorching summer heat. As expected, the key theme was Cloud, […]

Posted by R "Ray" Wang on July 18, 2010

3 Comments

News Analysis: Infor’s Cloud Strategy Goes Azure With Infor24

On July 12th, 2010, Infor announced its Infor24 initiative at the Microsoft Worldwide Partner Conference (WPC).  Infor24 represents the Alpharetta, GA software titan’s foray to deliver its solution offerings in the cloud and a continued bet on Microsoft for key technologies.  Here’s the first take on the news and from exclusive conversations with Soma Somasundaram, […]

Posted by R "Ray" Wang on July 16, 2010

1 Comment

Industry Event: 13th Annual HR Technology Conference & Exposition

The Great Technology Debate: Naomi Lee Bloom and Jim Holincheck Naomi Lee Bloom, Managing Partner, Bloom & Wallace Jim Holincheck, Managing VP, Finance, HCM and Procurement, Gartner Thursday, September 30 • 8:45 – 10 a.m. Yes, the world’s two leading experts on HR technology – and the longest veterans of our renowned former Analyst Panel […]

Posted by R "Ray" Wang on July 16, 2010

0 Comments

Research Report: Microsoft Partners – Before Adopting Azure, Understand the 12 Benefits And Risks

It’s All About The Cloud At WPC10 Attendees at this year’s Microsoft Worldwide Partner Conference 2010 in Washington, D.C. already expect Windows Azure development to be a key theme throughout this annual pilgrimage.  Microsoft has made significant investments into the cloud.   Many executives from the Redmond, WA, software giant have publicly stated that 90% […]

Posted by R "Ray" Wang on July 11, 2010

25 Comments

Tuesday’s Tip: Applying The Five Stages Of Adoption Towards SCRM Projects

Social CRM Faces Initial Adoption Hurdles From Management In 1969, Elisabeth Kübler-Ross introduced the “Five Stages of Grief” in her book, On Death and Dying. These five stages can be summed up as denial, anger, bargaining, depression, and acceptance.  When applied to disruptive technology adoption by organizations, the “Five Stages” framework provides clear insight in […]

Posted by R "Ray" Wang on July 5, 2010

13 Comments

Thursday’s Disruptive Tech Showcase: RainStor Tackles The Tough Challenges Of Information Preservation

Organizations Facing The Big Data Problem Must Solve The TCO Of Data Retention The explosion in data volumes from terabytes to petabytes (i.e. 1 quadrillion bytes) drives many organizations to identify cost effective solutions for the retention and on demand retrieval of historical data.  More importantly, organizations must meet a plethora of changing business and […]

Posted by R "Ray" Wang on July 1, 2010

1 Comment

Research Report: Rethink Your Next Generation Business Intelligence Strategy

BI Solutions Must Address The Information Management Matrix A confluence of changing business requirements and on-going vendor consolidation leads many organizations to rethink their business intelligence (BI) strategies.  Many buyers face decisions to move beyond departmental solutions or to stay with an integrated apps based BI solution.  Meanwhile, some buyers must decide whether or not […]

Posted by R "Ray" Wang on June 28, 2010

14 Comments

News Analysis: Infor Bets On Microsoft

Infor Takes A Bold Stance By Standardizing Their Technology Stack On June 23rd, 2010,  Infor announced that the Alpharetta, GA, based software solutions provider would align its future tools and technology platform with Microsoft.  Infor intends to use and integrate Microsoft server-based products to improve time to market for future product development.  In addition, Infor […]

Posted by R "Ray" Wang on June 25, 2010

7 Comments

Research Report: How SaaS Adoption Trends Show New Shifts In Technology Purchasing Power

SaaS Adoption Surveys Often Overlook Audience Composition Over the past year, analyst firms, tech media, and even mainstream business media have happily showcased positive news about SaaS adoption.  The common theme remains clear – SaaS adoption moves beyond the tipping point in 2010.  Cloud adoption will reach a tipping point in the next 12 months.  […]

Posted by R "Ray" Wang on June 21, 2010

17 Comments

Personal Log: Welcome To The Newest Altimeter Partner, Marcia Conner!

Altimeter Adds Enterprise Collaboration I am pleased to announce that Marcia Conner has joined us as a Partner for Enterprise Collaboration.  With over two decades of deep practitioner experiences in building collaborative cultures, social business, and workplace learning, Marcia brings a highly respected and sought after point of view to the Enterprise Strategy team. As […]

Posted by R "Ray" Wang on June 9, 2010

0 Comments

Event Report: Top 10 Questions To Ask At The Microsoft TechEd/STB Analyst Summit

Clients Now See Microsoft As The Neutral Vendor, Hence All The Questions Just less than 3 years ago, Microsoft was still perceived as part of the “evil” empire.  Business leaders worried about the complicated and expensive licensing and pricing structures.  IT leaders bemoaned the lock-in and proprietary and often buggy software.  But in a reversal […]

Posted by R "Ray" Wang on June 6, 2010

9 Comments

News Analysis: Microsoft Licensing Update – May/June 2010

Keeping Up With The Latest In Microsoft Licensing Given the vast array of Microsoft products and licensing categories, an organization may often feel overwhelmed by Microsoft’s policies.  While there may be some complexity, these series of posts are designed to provide up to date commentary and analysis on new programs as they become available.  Feel […]

Posted by R "Ray" Wang on June 6, 2010

2 Comments

News Analysis: Deltek Offers To Buy Maconomy For $72.7M

Acquisition Consolidates Two Market Leaders In The Project Based Solutions Market Deltek announced on June 3rd that they would acquire Maconomy for  $72.7M ($3.39/share (DKK 20.50)).  Maconomy is a leading project based solutions (PBS) software company with ~35.6M in revenues (2009) based in Copenhagen, Denmark.  Deltek is a 265.8M revenue (2009) PBS software vendor based […]

Posted by R "Ray" Wang on June 4, 2010

1 Comment

Wednesday’s Whispers: People Whispers – May/June 2010

PEOPLE WHISPERS: MOVES, PROMOTIONS, AND MILESTONES* The tech sector continues to expand.  Significant job moves in May and June highlight the emerging  number of career opportunities.  As always, thanks for your emails and alerts.  If you’ve got a change or know of a promotion, keep dropping me a line! If you need a referral, and […]

Posted by R "Ray" Wang on June 2, 2010

1 Comment

Quarterly Financial Tracker: Q1 CY 2010 – Software’s Back With Double Digit Gains In License Growth

The majority of 21 publicly traded software vendors managed to show year-over-year (YoY) gains over the dismal beating from calendar year (CY) Q1 2009.  SaaS vendor maintained their double digit gains while on-premise vendors mostly showed positive traction (see Figure 1) and (see Figure 2).  Highlights for the 2010 CY Q1 2010 results: Big gains […]

Posted by R "Ray" Wang on May 27, 2010

5 Comments

Tuesday’s Tip: How To Evaluate Tech Projects For Business Value

Today’s Evaluation Frameworks Miss The Point Business leaders seek clarity in understanding which technology solutions drive the most business value.  Today’s frameworks often focus on a combination of: Features – ability to execute, current offering, product depth, etc Direction – vision, strategy, corporate leadership, etc. Unfortunately, the intersection of features and direction only addresses potential.  […]

Posted by R "Ray" Wang on May 25, 2010

28 Comments

News Analysis: IBM Buys Sterling Commerce From AT&T

 Merger Ties B2B Integration Tools With Selling And Fulfillment On May 24th, IBM surprised the market with its $1.4B, all-cash, definitive agreement to buy Dublin, Ohio based Sterling Commerce from AT&T.  Sterling Commerce was purchased by SBC Communications in 2000 for its strengths in B2B integration.  As an AT&T company in 2005, they acquired […]

Posted by R "Ray" Wang on May 24, 2010

4 Comments

Event Report: Sapphire 2010 Brings Customers Back To A Sense Of Normalcy

(Credit: R “Ray” Wang, Insider Associates, LLC) Co CEO’s Stabilize The Company Both SAP Co-CEO’s Bill McDermott (Orlando) and Jim Hagemann Snabe (Frankfurt) took stage on May 18, 2010, in a simulcasted keynote.  While Bill highlighted SAP’s future vision and commitment to customers, Jim focused on communicating the SAP product strategy to match the corporate […]

Posted by R "Ray" Wang on May 18, 2010

5 Comments

Polls and Surveys: Sapphire 2010 – On The Ground Collaborative Research

Collaborative Research Process At Work I’m pleased to say, that I’ll be joining fellow Enterprise Irregulars – Michael Cote, Larry Dignan, Michael Krigsman, and Vinnie Mirchandani; SAP Mentors – Dennis Howlett and Jon Reed, along with esteemed journalist Thomas Wailgum from CIO magazine to gauge the sentiment of SAP users.  We may be adding a […]

Posted by R "Ray" Wang on May 16, 2010

1 Comment

News Analysis: SAP Bets On Innovation With $5.8B Sybase Acquisition

Move Signal Seriousness To Acquire Key Innovation Driven Technologies SAP announces a $5.8B acquisition of Emeryville, CA, based Sybase.  The acquired entity will remain a stand alone company.  At first customers, prospects, and casual observers will wonder why SAP has agreed to acquire what is perceived as an aging, legacy database company.  However, industry watchers […]

Posted by R "Ray" Wang on May 12, 2010

15 Comments

News Analysis: Lithium’s Acquisition of Scout Labs Ups The Ante in Social CRM

Social Media Monitoring Addition Adds Social Customer Insight To Lithium’s Community and Social CRM Offerings Lithium, a social CRM (SCRM) and community platform vendor announced today it had acquired Scout Labs, a social media monitoring (SMM) provider.  According to a variety of sources, the estimated purchase price for the deal ranged between 20 and 25 […]

Posted by R "Ray" Wang on May 11, 2010

12 Comments

Tuesday’s Tip: How To Compare Total Ownership Costs

Apps Strategy Options Abound And Organizations Need Accurate Comparison Methodologies Recent inquiries from blog readers and client engagements highlight a growing need to compare the cost of apps strategies.  Common comparison scenarios often include: SaaS versus on-premise Upgrade versus customization Single instance versus two-tier Vendor maintenance versus third party options Custom apps versus packaged apps […]

Posted by R "Ray" Wang on May 11, 2010

3 Comments

News Analysis: Biz360 Acquisition Signals Attensity Group’s Move Into Social CRM

eService Meets Social Media Monitoring, A Natural Evolution To SCRM On April 28th, Attensity Group, an eService and semantic analytics provider announced its acquisition of Biz360, a social media monitoring (SMM) and community platform player.  Conversations with Attensity’s CMO, Michelle DeHaaf, highlight the importance of listening platforms in Attensity’s overall social CRM (customer relationship management) […]

Posted by R "Ray" Wang on May 4, 2010

2 Comments

Thursday’s Disruptive Tech Showcase: SimplyBox 2.0 Simplifies Enterprise 2.0 Collaboration

Collaboration Remains Elusive Across Applications And Enterprises Organizations seeking the benefits of collaboration and rapid knowledge sharing in Enterprise 2.0 (E2.0) solutions face several key challenges in delivering a consistent enterprise solution: Consistent tool across multiple applications and environments. Organizations want one tool to collaborate regardless of the application they are using.  Today, organizations often […]

Posted by R "Ray" Wang on April 29, 2010

9 Comments