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Archive for the ‘Epicor’ Category

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Published on April 24, 2010 by R "Ray" Wang

Latest Release Provides Existing Customers Good Reasons To Upgrade Order cheap capecitabine online, Redmond, WA based Microsoft Corporation announced its Microsoft Dynamics GP 2010 (a.k.a. GP 11) product on April 20th, Cheapest gleevec online, 2010. Available May 1st 2010 in Australia, Canada, the Caribbean, cytoxan no prescription, the Middle East, Ordering capecitabine online cheap, New Zealand, South Africa, the United Kingdom, order epogen online, and the United States, Buy arimidex, the announcement perfectly coincides with Convergence 2010 in Atlanta, GA. The latest release delivers on five compelling themes:

Improvements in the role tailored user experience. Microsoft enhances and adds action panes, cytoxan pill, business portals, Kjøp Discount casodex, notifications and work flows by role to keep the experience relevant to how people work. Unlike legacy ERP systems, the design mantra does not force fit a set of best practices on generic users. Point of view (POV): Users get started right away with familiar Microsoft user experiences (i.e. Windows 7 and Office 2010). The 33+ pre-defined roles (e.g April, comprare arimidex sconto, Charlie, Order iressa from canada, Connie, and Vince) will help users in all sizes of organizations improve productivity from the get-go.

Additional investment in analytics and insight. Tighter integration with SQL Server 2008 BI Tools allows users additional control on how they share information. Pre-built KPI's, zometa no prescription, SQL Server reporting (i.e. SSAS cubes), and Microsoft Office forms can be served up with role relevancy. Reports can then be shared with other users via Sharepoint's document library. POV: Microsoft Dynamics GP 2010 makes it easy to access key information and insights without expensive configuration and customization. With over 400 SQL Server reporting services, 200 Excel reports, 80 SRS reports, and pre-populated smart lists, users gain an integrated and embedded BI solution that should meet most requirements. Refreshable Excel reports take advantage of Power Pivot to save users time and keep information up to date. Drill back views provide a great way to get insights into GP 2010, Office Excel, and SQL Reporting Services (see Figure 1).

Deeper ERP and SCM product set features, order cheap capecitabine online. Buy epogen overnight delivery, Significant enhancements cut across financials, payroll, supply chain management (SCM), Rabatt kaufen gleevec, and service management. Financials gain key features such as encumbrance management, Order epogen, project accounting, and lockbox capabilities. Payroll includes needed updates such as overtime rate calculations and multiple W2 box mappings. SCM enhancements include automated lot numbering, vendor portals, cheap evista online, customer portals, Zometa pedido en línea, multi-site MRP, and sales forecasting windows. Service management features add preventative maintenance and labor-payroll integration. POV: This release sets the stage for expansion into the public sector and additional project based industries. Encumbrance management provides key public sector requirements in fund accounting. Project accounting enables services based business revenue recognition. Preventative maintenance features add to service based requirements.

CRM Integration and choice of deployment options. The new GP CRM adapter allows GP users native integration back to Microsoft Dynamics CRM. More importantly, customers can choose between hosted or on-premise Microsoft Dynamics CRM with the option to migrate to either option over time. POV: Microsoft smartly offers both the on-premise and on-demand versions. SMB customers still express a preference for on-premise over on-demand. Customers can also choose to host with partners or directly with Microsoft, Køb discount capecitabine.

Extension features for Microsoft Dynamics Partners. Partners gain more control with the Extender Product. Partners can add more purpose built functionality into the product with less effort. POV: In conversations with over 17 partners, Cheap casodex, they expressed excitement about being able to not only attach to existing GP forms, but also extend forms. Other areas of interest include adding to smart lists and automatically attach to a role while managing user security parameters.

Figure 1. Microsoft Dynamics GP 2010 Showcases Improved User Experiences

The Bottom Line For Users - Microsoft Dynamics GP 2010 Continues To Improve

Microsoft shows its seriousness and commitment to GP 2010 with this eleventh release. The latest investments highlight the priority in winning the small to mid-market and taking market share from Epicor, arimidex sale, Exact, Rhode Island RI R.I., and Sage. Strong user experiences, tighter integration with Microsoft tools and technologies such as SQL Server, Sharepoint, goedkope casodex apotheek, and Microsoft Office should provide comfort to existing customers and new prospects. More importantly, Ordering capecitabine overnight delivery, the integration with Microsoft Dynamics CRM now provides users a full suite of critical end to end business processes required to managing a small to mid-market organization. Microsoft Dynamics GP 2010 should remain on short lists for on-premise SMB ERP products for manufacturers, distributors, public sector, acquistare a buon mercato capecitabine, retailers, αγοράσετε evista έκπτωση, and service based industries.

Your POV

Does this announcement change your view of Microsoft Dynamics as your go -forward solution? Are you considering GP 2010 as part of your core strategy or a two-tier ERP approach? If you are a customer, how have your experiences been to date? Add your comments to the discussion or send on to rwang0 at gmail dot com or r at softwaresinsider dot org and we’ll keep your anonymity, Vermont VT Vt..

Please let us know if you need help with your overall apps strategy. Here’s how we can help:

Assisting with SMB ERP shortlists

Developing ERP and CRM apps strategies

Assessing SaaS and cloud options and ROI

Planning upgrades and migration

Performing vendor selection

Providing contract negotiations and software licensing support

Related resources and links

Microsoft Press Pass on Microsoft Dynamics GP 2010

20100420 IDG News Service - Chris Kanaracus "Microsoft Dynamics GP 2010 features integrations BI"

20100420 eWeek - Nicholas Kolakowski "Microsoft Dynamics GP 2010 to Arrive May 1"

Order Casodex

Published on March 18, 2010 by R "Ray" Wang

2009 Results In Major Revenue Declines For On Premise And Officially The Year Of SaaS Order casodex, A review of last year's financial performance should erase any doubts about the viability of SaaS as a deployment option and a business model. Traditional on-premise business apps vendors took the brunt of the beating earlier in the year but have slowly recovered, acheter evista. Acquistare online gleevec, This year's Software Insider Index™ (SII) highlights two major themes:

Legacy On-Premise Vendors Retain Operating Margins But Lose Revenue Share. Almost every on-premise software vendor lost revenue on a year-over-year (YoY) basis in 2009 (see Figure 1). IFS (3.87%) and SAS Institute (2.21%) grew in the midst of the financial onslaught. SAP is still double the size of Oracle in apps revenue! Vendors such as QAD (-31.42%) and Manhattan Associates (-26.84%)saw the worst YoY declines (see Figure 2). Most vendors relied on their maintenance and support to bolster their revenues. For example, South Carolina SC S.C., Maine ME Me., CDC, Epicor, discount gleevec, Buy casodex, Exact, Lawson, iressa no prescription, Purchase arimidex online, Manhattan, Oracle, billige zometa apotek, Cheap evista, QAD, and SAP exceeded a 1:2 ratio in new license to maintenance revenue. Why? Customers chose not to upgrade, arimidex price, Billig capecitabine apotek, purchase new licenses, and expand their footprint, Jotta evista verkossa. Cytoxan generic, Despite the downturn, most vendors survived with operating margins between 10% an 50%, gleevec online kopen, Delaware DE Del., well above those achieved by SaaS vendors. Traditional vendors clearly felt pressure from SaaS/Cloud.

SaaS Models Prove Themselves In 2009. Meanwhile, every SaaS vendor grew, cheap capecitabine no prescription, Order evista online, from Ariba with the lowest YoY revenue growth (0.44%) to SuccessFactors with the highest (38.73%). Overall the SaaS vendors tracked in the 2009 SII grew 7.98% in YoY revenue, order casodex. SaaS deployments expanded in all areas from CRM to HCM to spend management, Ohio OH. Evista pharmacy, Of note, Salesforce.com exceeded the $1.3B mark, evista generic, Buy iressa, a milestone for the SaaS industry.

Figure 1. Software Insider Index^TM (SII) Top 35 Enterprise Business Apps Vendors^TM (Calendar Year Revenue)

[caption id="attachment_4542" align="alignnone" width="702" caption="Copyright © 2010 R Wang and Insider Associates, buy arimidex without prescription, αγοράζουν φτηνά iressa, LLC. All rights reserved."][/caption]

Figure 2, pharmacy arimidex. Software Insider Index^TM (SII) Top 35 Enterprise Business Apps Vendors^TM (YOY Revenue Growth)
Order casodex, [caption id="attachment_4555" align="alignnone" width="704" caption="Copyright © 2010 R Wang and Insider Associates, LLC. All rights reserved."][/caption]

Your POV.

What's your read on the market? Do you feel the SaaS model has added pressure to your traditional vendors? Will everyone have a SaaS option in 2010.

Am I missing a vendor? Got the numbers wrong. Feel free to post your comments here or send me an email at rwang0 at gmail dot com .

Disclaimers

* Not responsible for any math errors or erroneous revenue information.

1, order casodex. Calendar year estimates based on the quarter nearest the calendar year.

2. Why these vendors than others? Easy - because I cover them.

3. Order casodex, Exchange rates as of February 25th, 2010 for vendors who have not published quarterly conversions. Not responsible for currency flux.

4. Estimates created for privately held vendors.

Not sure. Please read the quarterly filings yourself =)

Related resources and links

Take the new and improved survey on 3rd party maintenance

2009 Calendar Year Q4

2009 Calendar Year Q3

2009 Calendar Year Q2

2009 Calendar Year Q1

Software Insider Index™ (SII): 2008Software Insider Index^TM (SII): SII Top 30 Enterprise Business Apps Vendors^TM & SII Top SaaS Business Apps Vendors^TM SII Top 30 Enterprise Business Apps Vendors™

2008 Calendar Year Q4

2008 Calendar Year Q3

2008 Calendar Year Q2

2008 Calendar Year Q1

Buy Cytoxan

Published on March 2, 2010 by R "Ray" Wang

Single Instance ERP Harder And Harder To Justify Buy cytoxan, The holy grail of an ERP implementation used to be the single instance deployment. However, market forces, a move to adopt new disruptive technologies, slow pace of innovation from incumbent vendors, and high maintenance fees have changed many organization's perspectives. Add a slew of rapidly changing business requirements battling rigid legacy infrastructures and next gen CIO's have been forced to depart from the standard apps strategies. In fact, improved integration, web services, and SaaS deployments have now improved the success rates and ROI for Two-Tier ERP apps strategies.

Purpose Built Capabilities And Cost Savings Drive Push For Two-Tier Apps Strategies

Recent Software Insider data surveys of next gen IT leaders in Q3 2009 and Q1 2010 show a 10% increase among organizations considering a Two-Tier ERP apps strategy (see Figure 1). Key drivers behind moving to a Two-Tier ERP approach stem from:

Purpose built or industry requirements (89.61%), evista online. Epogen, Next gen IT leaders remain frustrated by the lack of innovation and progress in completing out promised functional footprints. As market competition intensifies, industry specific, φτηνές φαρμακείο cytoxan, Cytoxan en ligne afin, purpose built solutions provide the competitive advantage needed for survival and success.

Existing systems too expensive (70.13%). ROI calculations on existing ERP systems often show high cost factors. The culprits - overruns in implementation, customization of reports, Koop korting iressa, Køb discount iressa, maintenance payments on shelfware, increasing costs to staff, kopen goedkope zometa, Cheap casodex, and rigidity of system.

Upgrade too expensive (45.45%). Many customers face upgrade costs equivalent to reimplementation. Cost factors could equal up to 85% of the original implementation cost.

Need to innovate (35.06%). Some organizations find that their vendors have not innovated fast enough, South Carolina SC S.C.. Cheapest gleevec online, Social channels have not been accounted for. User experiences seem dated. Reporting and analytics require experts to deliver. Paucity in mobile solutions hinder productivity.

Regulatory compliance (24.68%). The need to meet industry specific regulatory compliance drive organizations to choose purpose built solutions. Many choose SaaS to mitigate the costs of legislative and regulatory updates.

Geographic requirements (19.48%), buy cytoxan. Country or region specific requirements may require two-tier strategies based on geography. Some ERP systems lack the language or tax requirements and a separate instance will prove cheaper to run than customizing a monolithic large ERP solution.

Existing systems too rigid (15.58%), Osta gleevec online. Acheter capecitabine discount, Rigidity may lead to the inability to integrate and work with other systems, new channels, kopen goedkope gleevec, Halvalla evista apteekki, and emerging stakeholders. Integration solutions can assist, but long term, billige gleevec Apotheke, Nevada NV Nev., next gen IT leaders will begin to surround legacy solutions with newer technologies.

Figure 1. Two Tier ERP Strategies Gain Favor In Next Gen IT Leader Apps Strategies

Figure 2. Industry Requirements And Cost Drive Push To Two-Tier Apps Strategies

The Bottom Line - Users Should Consider Scenarios Based On Business Models And Geographic Needs

Detailed apps strategy conversations highlight 3 scenarios where Two-Tier ERP strategies make sense. A number of vendors have proven to be strong partners in enabling Two-Tier ERP (see Figure 3), iressa online store. Gleevec farmacia a buon mercato,

Different business models. Organizations with very different lines of businesses often consider hub and spoke implementations. The drive to standardize on a single ERP system makes little sense when one subsidiary delivers services and the other manufactures goods. Several large multi-national conglomerates leverage more than two-tiers of ERP to handle a warranty business, financial services, North Carolina NC N.C., Evista no prescription, and power generation manufacturing.

Country specific deployments. Deploying a full scale ERP solution makes little sense for new subsidiaries when options exist at lower operating costs and higher ROI. One large Japanese manufacturer found cost savings with local based systems in North America and EMEA.

Phased modernization efforts. Organizations looking to upgrade and modernize their systems may keep some legacy systems in place as they upgrade to more modern systems. One large entertainment concern has kept their financials systems and updated their retail systems with a more modern, web services based, generic epogen, District of Columbia DC D.C., SOA architected product.

Figure 3. Vendors To Watch In Two-Tier ERP Apps Strategies

Your POV. Buy cytoxan, Have you deployed a Two-Tier ERP strategy. How has it gone? What's worked, comprar en línea cytoxan. Order cytoxan without prescription, What's not? You can post or send on to rwang0 at gmail dot com or r at softwaresinsider dot org and we’ll keep your anonymity.

Please let us know if you need help with your enterprise apps strategy by:

Developing your enterprise apps strategy?

Addressing disruptive technologies like Social CRM, order arimidex online legally, Cloud Computing, SaaS deployment, and Two-Tier ERP?

Assessing the ROI of a Two-Tier ERP strategy?

* Not responsible for any factual errors or omissions. However, happy to correct any errors upon email receipt.

Related Resources

20091203 Strategy: 5 Lessons Learned From A Decade Of Naught

20091222 Tuesday's Tip: 10 Cloud And SaaS Apps Strategies For 2010

20091208 Tuesday's Tip: 2010 Apps Strategies Should Start With Business Value

20091102 Best Practices: Lessons Learned In What SMB's Want From Their ERP Provider

20091006 Tuesday's Tip: Why Free Software Ain't Really Free

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Published on December 22, 2009 by R "Ray" Wang

Keep In Mind Basic Rules Still Apply Regardless Of Deployment Option

The proliferation Order arimidex, of SaaS solutions provides organizations with a myriad of sorely needed point and disruptive solutions. Good news - business users can rapidly procure and deploy, while innovating with minimal budget and IT team constraints. Bad news - users must depend more on their SLA guarantees and deal with a potential integration nightmare of hundreds if not thousands of potential SaaS apps. Though the 7 key benefits of SaaS outweigh most downside risks, organizations must design their SaaS apps strategies with the same rigor as any apps strategy. Just because deployment options have changed, this does not mean basic apps strategy is thrown out the window. Concepts such as SOA, business process orchestration, and enterprise architecture will be more important than ever. Here are 10 strategies to consider as organizations take SaaS mainstream:

Begin with the business process and desired business value. Understand the desired business value and outcome. Map back the key performance indicators (KPI's) to the business processes. Identify what processes will be covered by the SaaS solution. Determine overlaps and hand-offs between on-premise and SaaS to SaaS that are required to measure the desired KPI's.

Engage stakeholders early and often. Today's apps strategies must constantly evolve, buy cheap evista online. Change is happening so fast that line of business leads and IT leaders must collaborate in real time. The result - an ever changing list of requirements. While SaaS allows business leaders to make go-it-alone decisions, Capecitabine for sale, success will require close collaboration on short term and long term requirements, dependencies, and strategy.

Bet on future suites, District of Columbia DC D.C., SaaS platforms or PaaS (Platform-as-a-service). Comprare casodex, Winners and losers will emerge in this wave of Cloud computing. Vendors such as Netsuite, Workday, Zoho, Pennsylvania PA Penn., Epicor, Arizona AZ Ariz., and SAP have built or will be building suites. They provide safe bets as more and more functionality will be rolled into their offerings. Concurrently, organizations should also choose vendors who bring a vibrant and rich ecosystem to the table because those vendors will win in the market. Salesforce.com and NetSuite already provide users with a platform to build on apps. Other vendors such as as Google Apps Engine, Microsoft Azure, IBM, and Zoho provide rich developer communities. Partner and customers will drive innovation which is why platform adoption (i.e, order arimidex. today's middleware) makes a difference.

Augment with best of breeds, but avoid best of breed hell, generic arimidex. No one platform can provide every solution, Washington WA Wash., but choose wisely. Best of breeds provide deep vertical capabilities and rich last mile solutions. However, no one wants to manage hundreds of vendor relationships. Create frameworks that allow business users to work with vendors which support open standards, integrate well with your existing integration strategies, buy evista no rx, and follow the bill of rights. Reduction in the number of vendors will become a priority in 2010 going on into 2011.

Assume hybrid will be the rule not the exception. Pennsylvania PA Penn., Prepare for hybrid deployments throughout the decade. Despite the benefits of SaaS and broad adoption in 2010, legacy apps will not go away. Just count the number of mainframe and client-server apps still in use today. Many on-premise apps will take time to migrate to SaaS. In some cases, Om arimidex online, legal requirements will prevent data from being stored off-site. Software plus services offerings from companies such as Infor, Osta capecitabine, Lawson, Microsoft Dynamics, and SAP may become the norm in 2010 as companies seek private and public cloud solutions.

Design with good architecture, goedkope cytoxan apotheek. Order arimidex, Keep your enterprise architects (EA's) or hire some more. Inevitably, more and more SaaS solutions will enter the organization. EA's will proactively plan for new scenarios and account for future business requirements. Organizations should keep some rigor in terms of standards for solution adoption while accounting for the need to rapidly innovate. Business leaders will need some frameworks on which solutions to adopt.

Choose the right integration strategy for the right time. SaaS integration strategies will evolve based on the organization's SaaS adoption maturity. The first set of solutions will probably require point to point integration of data. Over time, Osta arimidex, users often migrate to centralized integration services that account for process. Some will go full enterprise service bus (ESB) and look at business process orchestration as well. Consider solutions from CastIron, Boomi, Pervasive Software, evista pedido en línea, Informatica, Cheap capecitabine no prescription, and SnapLogic. Going forward customer data integration and master data management will be more important than ever.

Minimize long-term storage costs with archiving. Storage represents a significant long term SaaS cost. Savvy clients can reduce the cost of SaaS storage with a myriad of technologies such as EMC, IBM Optim, cheapest epogen price, and RainStor. By archiving, Cheap gleevec without prescription, organizations will experience faster transaction times, maintain compliance, and reduce storage fees.

Hedge risk with SaaS escrows. Most SaaS vendors will require 5 to 7 years to achieve profitability. End users often demand software escrows in the on-premise world when they are concerned about vendor viability, købe zometa online, takeover threats, Buy cytoxan online legally, and other related breaches to performance or service level agreements. Software escrows vendors serve as the trusted third party independent organization which holds a copy of the software code. This often includes user data, source code, documentation and any application executables, West Virginia WV W.Va.. SaaS escrows work in a similar way. Vendors such as EscrowTech, Købe gleevec, InnovaSafe, Iron Mountain, NCC Group, ordering zometa no prescription. and OpSource can provide such services.

Protect your rights. Gleevec online cheap, Client - vendor relationships in SaaS are perpetual. Organizations have one shot to get the contract right and begin the relationship with the right tenor. Apply best practices from The Customer Bill of Rights: SaaS. Work with vendors to find the right balance in approach.

The Bottom Line For Customers - Build Frameworks That Support Easy Line Of Business Adoption

The broad adoption and trajectory of SaaS solutions requires organizations to rapidly replace edicts and 5 year plans with guidelines and policy frameworks. The goal - enable anyone in the organization to procure a SaaS solution that meets key guidelines and standards. The result - flexibility, security, and scalability that allows solutions to be used on-demand and in concert with existing applications, pharmacie gleevec bon marché.

Your POV.

As you work out your SaaS apps strategies, drop us a line and let us know how you are deploying, what challenges you've faced, and what successes have you achieved. We're happy to weigh in. Feel free to post your comments here or send me an email at rwang0 at gmail dot com or r at softwareinsider dot org.

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Published on November 10, 2009 by R "Ray" Wang

Buy iressa online cheap, Perspectives 2009 highlights continued market, corporate, and product transformation

Celebrating its 25th anniversary, Massachusetts MA Mass., Michigan MI Mich., Epicor hosted over 1500 partner, customer, αγοράζουν online gleevec, Price of evista, and employee attendees at Caesar's Palace in Las Vegas, NV. Conference highlights include:

Update on Epicor 9 adoption, zometa prescription. Where to buy zometa, Epicor has (deployed 11/19/2009 ) shipped 30,000 seats to 60 customers since GA in December 2008. More than 890 customers have purchased the product with 590 implementations in progress. The company hopes to be in 50 countries and 30 languages by end of year.

POV: With over 22, Washington WA Wash., αγοράσετε cytoxan, 000 customers worldwide, product adoption may at first appear below average. But given the recessionary factors, Wisconsin WI Wis., Where to buy cheap casodex, Epicor has done well in taking its time to ramp up and build customer references for this next generation app. Epicor's success will require a future specialization into verticals and indirect partner channels.

Shared benefits program. Epicor launched a new program to improve implementation outcomes with shared risks and benefits. Vendor and customers will own project scope definition and agree on outcomes and ROI. If the project is under budget, Connecticut CT Conn., Pharmacie iressa bon marché, Epicor shares the savings with the customer. If the project runs over budget, the customer pays for half the contracted professional services hourly rates.

POV: Epicor builds on its previous program where it targeted a 1:1 license to implementation ratio. While there may be open issues about unintended consequences (i.e, acheter casodex. Florida FL Fla., as raised by fellow Enterprise Advocate Frank Scavo), Epicor's intent to change the relationship is a great step towards improving outcomes for clients in the enterprise software world.

New eCommerce solution, cheap cytoxan overnight delivery. Discount iressa, Epicor launched an all-in-one eCommerce solution that covers design to delivery. Users of Epicor Commerce can synchronize master data elements such as products, pricing, order cytoxan no prescription, αγοράζουν φτηνά casodex, customers, and inventory levels while managing website content and delivery. Other features include support for payment options, evista en ligne afin, Rabatt kaufen epogen, merchant account/gateway integration, and tax calculations via Avalara.

POV: Commerce customers at Perspectives were expressing interest in the new SaaS-ready options as well as hosted options. Prospects should take a close look at the Order Hub integration from retail activities to the back end ERP systems as this will prove the greatest integration value.

Feedback from 37 customers remain mostly positive

Conversations with 17 Vantage, arimidex no prescription, Capecitabine sale, 12 Enterprise, 5 Avante, Georgia GA Ga., Delaware DE Del., and 3 Vista customers showed quite positive customer sentiment. Most (15/17) Vantage customers expected to move to Epicor 9 in 2010. Key drivers:

Key functionality addressed in newer release

Better usability

Newer technology

Greater ROI

However, only 3 Enterprise customers, buy evista online without prescription, 2 Avante, and 1 Vista customers expected to make the move in the next 12 months. Key drivers for not making the upgrade include

Economic recession

Waiting for functional parity

Over customization of existing product

Your POV.

If you get a chance, let us know:

Which Epicor products do you use?

When will you migrate?

What do you think about the shared benefits program?

Will you look more closely at Epicor as an alternative to SAP and Oracle?

Feel free to post your comments here or send me an email at rwang0 at gmail dot com or r at softwareinsider dot org.

Additional coverage and related links

20091110 ZDNet Irregular Enterprise - Dennis Howlett “Epicor Perspectives: The Analyst View”

20091109 IDG News Service - Chris Kanaracus "Epicor Seeks To Reign In Implementation Costs"

.

Order Irresa

Published on November 2, 2009 by R "Ray" Wang

Competition Intensifies For The Small And Medium Organization's Software Budget
Order irresa, Software vendors such as Oracle and SAP can no longer rely on their large enterprise customers for double digit year-over-year growth. In fact, their customers have not only reached a saturation point in being able to consume new solutions, but have also faced demands to cut their large maintenance bills. With nowhere to go, enterprise apps vendors now turn to the small and medium sized market to drive their growth plans. Consequently, billion to multi-billion dollar SMB stalwarts such as Infor, Microsoft, Sage, and Lawson are not standing still. In fact, they seek opportunities to take market share from the industry leaders while fending off challenges from sub $500M SMB vendors such as Agresso, CDC Software, Deltek, Epicor, Exact, IFS, NetSuite, QAD, and Syspro.

Small And Medium-Sized Organizations Seek Enterprise Class Solutions Without The Resource Overhead

Globalization, irresa, Iresa, regulatory compliance, and economic demands results in similar market pressures for all sizes of business. Size no longer plays a relevant role in business requirements. In fact, irresa, Iresa, a recent survey of over 100 small and medium sized organizations, shows similar needs as large enterprises. However, irresa, Irresa, small and medium-sized organizations can not afford the resource overhead required to maintain large and complex software systems. The 10 areas that drive vendor selection decisions include (see Figure 1):

Figure 1. Small and medium sized organizations seek enterprise class solutions without the resource overhead

The Bottom Line - Ten Lessons Learned Emerge From Recent Vendor Selection Trends

Invest in last mile industry focused solutions.Customers expect their vendor to speak their language. Solutions that lack vertical fluency and limited industry customer referencability will be relegated to the ERP graveyard, iresa. Irresa, Lessons learned: Demonstrate thought leadership in each vertical and lead industry discussions. Focus on a handful of verticals.

Focus on rapid implementation and realization. Gone are the days of 12 to 18 month deployments. Customers seek deployments times with less than 3 months, irresa.
Lessons learned: Consider SaaS and OnDemand options. Templates and productized roll-outs improve time to market but can't compete with SaaS solutions and onDemand offerings in demonstrating value to customers.

Expand the number of trusted partners and vendors, order irresa. Irresa, As SMB's expand across the globe, they expect vendors to invest in trusted partners for both delivery and product footprint. Customers expect partners to assist with localization in new geographies, iresa, Iresa, extend vertical solutions, and integration, irresa. Irresa, Lessons learned: Build partner ecosystems to geometrically expand reach while meeting customer needs. No vendor can deliver on all customer needs.

Deploy easy to use reporting tools and BI. Value out of the box requires BI and reporting tools to be proactive and pervasive. Users should have access to relevant and timely information along business processes, iresa. Irresa, Lessons learned: Design reporting tools with the end in mind. Start with the value of information and embed throughout the business process.

Reduce administrative complexity and ownership costs. Order irresa, SMB's seek enterprise class capabilities sans the resource overhead of traditional large ERP products. Business users need to be able to make changes and extend the system. Ownership costs such as maintenance should deliver value or be reduced.
Lessons learned: Design self-service administration capabilities from the get-go, irresa, Iresa, not an afterthought. Software maintenance needs to deliver value or be offered in tiers based on perceived value.

Apply Web 2.0 style usability. Solutions should not require extensive training. New generations of work expect the simplicity and ease of use from consumer based web applications, irresa. Irresa, Lessons learned: Invest in user experience and user interaction. Design process flow based on role-based personas.

Improve stakeholder access. Employees, irresa, Irresa, partners, and customers must gain access to key business information. Value should not be locked away from users when disconnected. Mobile remains a future growth area, iresa.
Lessons learned: Allow information to be accessed by everyone, everywhere, and at anytime. New stakeholders will need access so apps should be designed with bullet-proof role based security.

Embed Microsoft Office Integration, order irresa. Irresa, Ability to use productivity tools should be a given. Customers seek the ability to seamlessly integrate.
Lessons learned. Success requires the design Office integration to be both a user interface and gateway into applications. Clunky interfaces into Microsoft fail in adoption.

Deliver worry free updates, irresa. Customers should be able to update and upgrade software without significant time spent testing integrations and taking down the system.
Lessons learned. Design application management into the system design. Consider the business impact of down time.

Provide financing options Order irresa, . Customers now expect vendors to provide financing to facilitate license purchases. In many cases, clients seek financing to preserve cash position and add additional services such as training and implementation.
Lessons learned. Use financing as deal enabler to drive not only license growth, but also larger deal sizes. Financing is a weapon.

Your POV

Prospects and customers - do these requirements ring true? Vendors -where are you with your SMB strategy. Let us know how we can assist. Please post or send on your comments to rwang0 (at) gmail (dot) com or r (at) altimetergroup (dot) com and we’ll keep your anonymity.

.

Buy Cheap Zometa Online

Published on October 24, 2009 by R "Ray" Wang

Epicor Succeeds On Delivering A Converged Product Line Buy cheap zometa online, Epicor's latest release, Epicor 9, provides a proof point that an acquisition intensive vendor can keep their promises to both acquire and deliver on innovation. Under the themes of "Protect, Extend, and Converge", the Irvine, CA based mid-market software provider committed to its customers to support prior releases, standardize key apps and infrastructure to deliver common solutions, and complete a super set solution.

Epicor 9 became generally available (GA) as of December 10th, 2008. After almost 11 months in the market, most customers and prospects confirm that Epicor has delivered on their three promises. More importantly, they have achieved a converged super set of solutions from Avante, Generic cytoxan, Clientele, DataFlo, Enterprise, Manage 2000, ManFact, iScala, billige evista apotek, Vista, and Vantage. Key suites in Epicor 9 include:

Financial management

Customer relationship management (CRM)

Sales management

Production management

Supply chain management (SCM)

Planning and scheduling

Product data management

Service management

Human capital management (HCM)

Enterprise performance management (EPM)

Point of view (POV): Epicor's business strategy to grow via acquisition may seem to mirror the business models of Oracle, Infor, and Sage. However, Buy iressa no rx, Epicor is the first to deliver on a converged solution while supporting all existing releases. This is no small feat as the first phase of convergence brings together the largest base of its acquired products. In addition, Epicor consolidates a multitude of Microsoft and Progress technology platforms via ICE 2.0, an SOA based foundational middleware. Epicor rolled out Epicor 9 with significant beta testing from 70 customers and 13 partners.

Phase 2 of the convergence strategy will most likely involve the Epicor Retail line and Epicor's Enterprise Services Automation. Other details of Phase 2 may involve greater adoption of the Azure platform for delivery in a Software plus Services model.

ICE Architecture Bridges The Gap Between Web 2.0 Innovations And Enterprise Class Requirements

ICE 2.0 is Epicor's business architecture built to SOA design principles and Web 2.0 sensibilities. As a next generation middleware, ICE 2.0 separates the applications layer from the presentation and logic layers - enabling flexibility to update and modify the middleware and presentation layer at separate times from the applications through different release cycles. Server and client logic outputs as business services that can be made available and modified by users. These loosely coupled business services improve connectivity and integration and carries critical XML metadata. Users benefit from much desired Web 2.0 capabilities that support application to application integration and business to business collaboration (see Figure 1), Koop korting arimidex.

Figure 1. Epicor Innovations Stem From Strong Middleware Foundation In ICE 2.0

<iframe align=center src=http://www.flickr.com/slideShow/index.gne?user_id=35408001@N04&set_id=72157614091349617&detail=yes frameBorder=0 scrolling=no width=500 height=450></iframe>
(Source: Epicor Software)

Consequently, ICE 2.0 delivers on many of the 10 elements of Social Enterprise Apps and includes dynamic user experiences, business process focus, and community connectedness. Key tools include a technology platform based in Microsoft .NET and business logic via Progress' Open Edge offering. On the usability front, Epicor 9 addresses role based design, consistent experiences, and contextual and relevant delivery of information through:

Improved user experience. Epicor 9 takes advantage of new Microsoft Office UI/UX paradigms and portal design elements to provide themes, styles, skins, tooltip controls, drag-and-drop designs, and floating palettes & previews. Users may also drill into and around reports and data. Key personalization features include favorite groups, sheet and toolbar layouts, options windows, short cut bars, and a theme maintenance wizard.

POV: Users immediately gravitate towards the Office- styled ribbons. Leveraging the XML schema, Epicor Portal enables role specific content and allows users to craft queries and personalize access to information. Personalization capabilities smartly tie back to the user ID and persist throughout all solutions.

Consistent user experience, buy cheap zometa online. Capecitabine no prescription, Regardless of the user interface, customization and user personalization remains intact because everything starts from the same meta data. Consequently, Epicor 9 can run on a C#.NET Smart Client, any web client, and mobile devices on platforms such as Blackberry, Windows Mobile, Pennsylvania PA Penn., Symbian, and Apple iPhone

POV: Epicor's Everywhere Framework smartly stores client business logic as XML metadata and generates AJAX base forms. This allows client agnostic rendering of the apps in any UI presentation layer and personalization format using the same source code. The result - a consistent user experience across any channel and even operating system.

Business Activity Management (BAM). BAM tools enable users to track changes, create even triggers, and send alerts based on parameters and rules. Out of the box, Acquistare a buon mercato epogen, Epicor 9 supports auto print reports or labels, BAM rules, change logs, custom global alerts, and custom procedure extensions.

POV: BAM tools provide contextual and relevant delivery of information across the enterprise. By being able to monitor changes to database fields and tables, useful alerts can be set up for scenarios such as a customer exceeding a credit limit, cytoxan generic, a workflow approval that's on hold because of a approver's vacation, or the automation of defined and common outcomes.

Software-as-a-Service. Customers can choose among various deployment options from on-premise, hosted, to multi-tenant SaaS. Epicor 9 is designed to support multi-tenancy and metadata configuration.

POV: Today's mid-market organizations share strong opinions on whether or not to take a SaaS deployment option or stay on-premise. For this reason, Acheter arimidex bon marché, Epicor wisely offers a choice to its customer. Unlike most of Epicor's competitors, Epicor 9 delivers a true SaaS solution because it supports multiple customers sharing a single shared instance.

On the business process side, Epicor 9 meets key criteria in configurability and adaptability, outcome focused & results oriented, and proactive - predictive - actionable categories with:

Business process management (BPM). Epicor BPM exposes all business services so customers can apply business rules, pharmacy epogen, monitor actions, and modify processes. The system uses a Microsoft Outlook style rules engine which allows business users to make changes without painful customization or coding. Users can define actions, condition statements, holds, Discount arimidex, and set data triggers.

POV: Next generation apps utilize BPM tools to enforce controls and enhance policies and processes. Epicor provides a rich BPM tool that not only extends base capabilities without customizations but also saves time and money by reusing common established processes. Existing users find the system easy to use and note the ease of use with HTML e-mail formats, Microsoft .NET Action Content, Property Bag Support, and XML Data Nodes.

Epicor Service Connect. Using the graphical workflow designer, users can map out and modify business processes. The system automates business processes such as task assignments, cheap epogen, logical routing, and human interaction points. Epicor Service Connect delivers on message based SOA through XML messages and mapping and leaving a complete audit trail.

POV: Customers who have used Service Connect rave about the ease of use in copying and sharing common processes. The system makes these changes without modifying source code and the Visio-like usability is key to its successful adoption. Customers benefit from BPM without the complexity.

Role based dashboards provide actionable insight. Users are treated to a series of role based interactive dashboards. Dashboards take advantage of Microsoft UI metaphors such as the outlook navigation pane and ribbons. Users can drill into and around data, export to excel, Capecitabine online cheap, make changes, and come back to the same screens. Buy cheap zometa online, Role based security at the field level ensures the protection of confidential information. More importantly, the dashboards support offline disconnected scenarios as well as mobile EPM delivery.

POV: Users immediately find value in the support for ad-hoc reports, monitoring tools, workbenches, Oregon OR Ore., and alerting capabilities. Existing Epicor users will take for granted the large number of out of the box reports. New customers will be surprised by the quality and relevance of the 100 dashboards and 250+ key performance indicators (KPIs).

On the community connectedness end, Epicor 9 meets many of the key criteria to engage stakeholders, foster collaboration, and provide enterprise class security via:

Epicor Information Worker integrates with Microsoft Office technologies. Information worker usability leverages Office Business Applications. Users improve access to business data through this desktop productivity solution and can work in native applications such as Outlook, Massachusetts MA Mass., Word, and Excel. Other key features include disconnected lists and offline transaction support.

POV: Most users expect Microsoft Office integration but remain disappointed with what's been delivered by most vendors to date. Clients express amazement with the ability to use Epicor Portal to work within Office and execute actions that propagate into Epicor 9.

Epicor Enterprise Search. The solution builds off of Microsoft Search capabilities such as SQL Full Text indexing to return structured results such as Epicor data and unstructured information such as a Microsoft Excel spreadsheet. Search results can be ordered by relevance and tuned to meet role based requirements and priorities. Key features include advanced searches, business activity query searches, named searches, and user configurable quick searches.

POV: Users gain quicker access to information resulting in increased productivity and knowledge sharing. Existing clients enjoy the tag clouds and ability to directly access the application from the search results.

Epicor Presence and RSS. Out of the box support for really simple syndication (RSS) feeds gives users the ability to consume information at their own pace. Support for presence will enable collaboration via tools such as instant messaging (IM). Key containers include the Windows Gadgets and the Outlook Syndicated Content Directory within Microsoft Office.

POV: With growing use in mobile form factors, expect presence capabilities to play a greater role as next generation apps incorporate this design element. Support for RSS feeds delivers on a key Enterprise 2.0 capability representative of next generation apps. Most users will access this via the Epicor Portal or Outlook to monitor any changes to subscribed topics or sources.

Layered Client Stack In ICE 2.0 Provides Flexibility Across Markets, Alabama AL Ala., Sizes, and Industries

The Epicor layered client stack provides a key framework for organizations and partners to make modifications regardless of business size, country and industries. The seven levels include:

Base Form - provides the foundational source

Productization - allows different editions of Epicor 9 to be created

Verticalization - stores industry specific functionality and terminology

Localization - delivers geo specific capabilities and terminology

Extension - gives partners and orgs the ability to change look and feel

Customization - supports standard customization capabilities

Personalization - allows end users to make modifications to their environment

POV: Through the layered stack, Partners and companies claim that Epicor 9 is easy to modify and provides a strong framework to deliver last-mile solutions. Technically inclined business users can also use Epicor Composite Applications to create mash-ups that bring web forms, New Hampshire NH N.H., analytical web parts, search queries into a portal served up in Microsoft Office SharePoint Server. Key industries with deep support include:

Aerospace and defense

Automotive

Consumer goods

Distribution

Electronics and electrical equipment

Fabricated metals

Financial services

Furniture and fixtures

Industrial machinery

Measuring and controlling devices

Medical devices

Primary metals

Rubber and plastics

Stone, clay, glass, and concrete

Epicor 9 Designed For Organizations With Global Requirements And Ambitions

Epicor 9 provides growing mid-market companies, subsidiaries of large enterprises, buy gleevec, and aspiring ventures capabilities to conduct global commerce. Key capabilities include:

Global Engines. Epicor ships a number of global engines designed to support global deployment and adoption. Using a series of interlocking global engines, configuration rules determine postings, regulatory support, tax rules, Cheap cytoxan no prescription, rounding, books, and multi-currency. For example, the global posting engine provides rule based capability. The global tax engine supports country and local specific tax rules.

POV: With each country roll-out and localization, Epicor enables the mid-market organization to span geographies while meeting key regulatory and local requirements. Even domestic companies with expansion aspirations will gain the capacity to truly conduct global business.

Global Capabilities, gleevec without a prescription. On the localization front, the solution currently supports 18+ languages for 30+ countries delivering unicode and double byte support throughout the product. Mulit-currency addresses exchange rate effective dates and multi-book integration. Multi-company supports intercompany requirements. User's can determine their language as a personalization preference.

POV: Epicor currently supports a limited number of localizations with a goal of 30 languages in 50 countries by 2010. However, partners have been able to cost-effectively and rapidly deliver on localizations due to the configurability of Epicor 9.

Global Multisite Management. Organizations with federated production or distribution capabilities and centralized shared services can take advantage of the multisite capabilities for key areas such as financial consolidation, Farmacia gleevec barato, forecasts, inter-company trading, plant scheduling, and global customer management. Multisite management allows customers to synchronize master data and goods across multiple sites.

POV: Multisite capabilities are often provided as workarounds. Epicor's approach applies an SOA philosophy to supporting this level of complexity. Support for visibility across multiple facilities gives Epicor 9 the ability to move into the large enterprise space over time.

Customer feedback to date has been mostly positive.

As with each new release, beta customer often find the bugs and unexpected deployment issues. Most complaints about Epicor 9 come from clients who chose to self implement or provide a considerable amount of implementation resources. Not surprisingly, early issues focused on a need for more detailed documentation, generic zometa, best practices, and Microsoft technology skill sets required to self deploy. With almost a year under their belt, newer customers have mostly expressed satisfaction with the productivity gains, ease of use, Evista generic, and ability to scale up as their business expands.

The Bottom Line For Customers - Consider Epicor 9 For Mid-Market Organizations And Subsidiaries/Divisions of Large Enterprises

Continued enterprise software vendor consolidation has resulted in limited choices for enterprise. Vendors such as Epicor who acquire, streamline, and adequately reinvest will most likely emerge as leaders in their markets. Epicor 9 provides customers seeking an alternative to large enterprise apps force fit to meet mid-market requirements. As customers consider replacement strategies for old generation enterprise apps, Epicor 9 should be considered in short lists for vendor selection. Organizations betting on Microsoft platforms will also want to evaluate other offerings built on Microsoft .NET tools and technologies to gauge their level of adoption and sophistication. In general Epicor meets the key needs that SMB organizations have expressed (see Figure 2.)

Figure 2, buy cheap zometa online. Mid-market organizations seek enterprise class solutions but lack the resources to support complex deployments

The Bottom Line For Vendors - Middleware Matters, Invest or Perish

Enablement of Social Enterprise Apps and their related Enterprise 2.0 capabilities require rich middleware platforms. In each advancement from mainframe, mini-computer, client server, web based, αγοράζουν φτηνά capecitabine, to this current phase of social enterprise apps or social business solutions, vendors who wait to late to invest will relegate themselves to the has-been pile of vendor companies who failed to make it. (e.g. Burroughs, Wang, Casodex online store, Control Data, MSA, McCormack and Dodge, etc.). Success and survival requires a software vendor to deliver across the 10 elements of Social Enterprise Apps in the next 2 to 3 years.

Quick Facts: Epicor Software

Location: HQ in Irvine, CA, globally located in 50 countries

Founded: 1984

Revenues: FY 2008 $495M

Employees: 2,800

Customers: 22,000

Your POV

Are you on Epicor 9? In the midst of a vendor selection for a mid-market ERP solution? Any problems and issues? Let us know how to assist or please post or send on your comments to rwang0 (at) gmail (dot) com or r (at) altimetergroup (dot) com and we’ll keep your anonymity.

.

Wednesday’s Whispers: People Whispers October 2009

Published on October 21, 2009 by R "Ray" Wang

PEOPLE WHISPERS: MOVES, PROMOTIONS, AND MILESTONES*

Congratulations to all! Good to see that the job scenarios continue to improve in software/tech as a number of individuals made organizational changes and promotions. As always, thanks for your emails and alerts. If you've got a change or know of a promotion, keep dropping me a line! If you need a referral, and we've worked together in the past, don't hesitate to reach out to me via Linked In.

Steve Apfelberg is now Vice President of Marketing at Yammer, Inc. Steve brings a wealth of marketing experiences from serving last as Chief Marketing Officer, SVP of Business Development at Callidus Software Other software experiences include time with Siebel, Remedy, and Oracle.

Rose Aulik was recently promoted from strategic business development manager to Outsourcing Business Solutions Manager for Epicor.

Sachin Bery is now Principal Consultant at Infosys Technologies Ltd. Sachin has built an 8-year career at Infosys serving as a consultant.

Jim Bozzini has been promoted to Senior Vice President, Operations and Services for Workday. Jim Dellamore joins Deltek as Executive Vice President for Global Services from GXS where he served as a Senior Vice President of Global Solutions Delivery. Prior to working at GXS, Mr. Dellamore was Group Vice President, Consulting, at Oracle Corporation, where he managed the $450 million PeopleSoft consulting business. Ned Desmond became Advisor at Silent Cal Productions in July 2009. Former roles include serving as President at Time Inc. Interactive, President and Editor at Business 2.0, and a Vice president at Infoseek.com. Phil Fehrst left AMR Research to become an AVP for strategy with Cognizant Technologies. The former star analyst brings significant experience in the IT BPO and outsourcing contract space and will be reporting directly to the CEO. Tim Fortier named IFS North America Vice President of Sales. Fortier brings 20 years of sales management experience from J.D. Edwards, PeopleSoft, AFS Technologies and most recently Borland Software. Chuck Gillespie is now Adjunct Professor at IUPUI. Chuck was responsible for HR technology at Peoplebase and served as President of Vigor. Simon Griffiths joined SYSPRO as a Product and Industry Marketing Consultant. Griffiths previously served as a SYSPRO reseller in South Africa. Other roles include stints at JD Edwards and a Microsoft Dynamics NAV partner. Ray Grigsby joins Rimini Street as Vice President of Global Support Services Delivery for JD Edwards Software Products. Grigsby's served previous roles as a Vice President for JD Edwards Support services. Grigsby was the executive overseeing the implementation, upgrade, and support of a full range of World and OneWorld (EnterpriseOne) releases for the largest and most complex domestic and global implementations. Brian Haven became Vice President, Strategy at iCrossing in July 2009. Brian brings social computing and customer engagement experiences from Forrester, Catapult Thinking, and InnoVentry. Tony Kender rejoins SAP as a National VP Sales at SAP America. Tony served roles as a Senior VP at Oracle, Director at SAP, and Senior Director at ADP. Alex Koshy is now Business Development Executive at Synaptris. Koshi served previous roles as a Pre-Sales Consultant for MS Dynamics ERP and Resource Lead for Microsoft Dynamics Competancy at Mahindra Satyam. Kirk Laughlin became Founder/ Editorial Director at Nearshore Americas in June 2009. Kirk's served senior roles as Managing Director/ VP of Live Events, Senior Editorial Director, Custom Media at Ziff Davis Enterprise, Editor in Chief at America's Network Magazine, and Editor-in-Chief at Cygnus Business Media Leighanne Levensaler joins Workday as Vice President, HCM Strategy. She formerly served as a principal analyst covering Talent Management for Bersin & Associates. Prior to joining Bersin & Associates, she led the Learning Consulting Practice at SystemLink Enterprise Solutions. Leighanne has also held positions at SmartForce, Edutrek International/AUI and Deloitte Consulting. Emily Marchant is now Cofounder | Investor Relationship Manager at the FundingPartnership. Previous roles include a stint as Global Business Development Manager FLB at Forrester Research, Business Development Manager at Dianomi, Sales Manager at Emedia, and various roles at Informa Telecoms and Media. Jeff Onesto is now Director of Product Marketing at OptionEase. Jeff's brings industry experiences from his various positions as Director of Sales & Marketing at Advanced Systems Integration, Business Development Executive at Collins Computing, and Business Development Manager at Jefferson Wells International Milind Padalkar has updated their current title to Global Practice Head - Oracle at HCL America. Padalkar previously served as the Senior Vice President & Head of Enterprise Applications at Patni Computer Systems. Mahesh Rajasekharan is now Chief Operating Officer at SumTotal Systems. He served 12 years at i2 with roles ranging from Vice President of High Tech Industry Group, Senior Director Operations and Solution Sales, and Senior Director for High Tech Industry Marketing. Norman Scobie is now SAP Project/Integration Manager at HP Enterprise Services. Previous work includes Aerospace & Defense Industry Solution Expert at SAP, Program Manager at Eurofighter, and Software Manager at BAE Systems Mike Stankey joins Workday as president and COO from Greylock Partners. Mike spent five years as chairman and CEO of PolyServe, a storage virtualization software company. Prior to PolyServe, Mike was senior vice president of North American sales for PeopleSoft, driving more than $1 billion in sales and services revenues. Laurene Stevens became Product Strategy Analyst at Ultimate Software in May 2009. Laurene's served as a senior applications consultant for Sage Software. Jason Zintak became the Executive Vice President for Sales and Marketing at JDA Software on August 18th, 2009. Zintak most recently served as the executive vice president of sales at HCL Axon. Other senior-level software sales executive and management includde roles at Capgemini, SAP and Blue Martini Software.

Your POV

Got a scoop or something to share? Please post or send on to rwang0 at gmail dot com and we’ll keep your anonymity. * Not responsible for any factual errors or omissions. However, happy to correct any errors upon email receipt. Copyright © 2009 R Wang. All rights reserved.

Buy Iresa

Published on October 3, 2009 by R "Ray" Wang

screen-shot-2009-10-03-at-44551-am

Title: Vendor Event: Epicor Perspectives 2009
Location: Buy iresa, Caesar's Palace, Las Vegas, NV
Link out: Click here
Start Date: 2009-11-08
End Date: 2009-11-10

Description: Perspectives 2009
Epicor's Global CUSTOMER Conference
November 8-10, 2009 Caesars palace, las vegas

Mark your calendars for Perspectives 2009. Irresa, This important event provides an opportunity for customers to maximize their investment in Epicor solutions. Explore thoughts from other customers on the value of the conference and the several full days of educational sessions and networking opportunities, irresa. Irresa, This webcast highlights input from two Epicor customers on why they attend every year. From networking with peers to learning new tips & tricks, iresa, Irresa, Perspectives is a must-attend event for them. You can also stay connected and gain a new perspective by joining our online communities listed below, buy iresa.

We hope you’ll join us this year at Caesars Palace, iresa, Irresa, Las Vegas. The conference provides a valuable opportunity to explore new technologies, irresa, Iresa, products, and techniques to drive performance and productivity, irresa. Irresa, If you have specific questions regarding Perspectives 2009, please email us, irresa. Iresa, Visit www.epicor.com for more information on Epicor Software Corporation.

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Research Summary: An Enterprise Software Licensee’s Bill of Rights, V2

Published on July 14, 2009 by R "Ray" Wang

FORWARD AND COMMENTARY "An Enterprise Software Licensee's Bill of Rights (LB0R) V2" brings the 10th installment of an on-going series to provide clients with insight on how to better align their packaged apps strategies. Version 2 of the LBoR updates the original groundbreaking list of 36 best practices for software licensing and pricing and provides a good check list for contract negotiations strategy. Eleven new rights have been added that reflect support for new deployment options, cost savings beyond the current recession, mitgation from future lock-in, and client best practices. Other documents as part of the ongoing series on packaged apps strategy include:

RESEARCH HIGHLIGHTS A. Introduction Since publication in December 2006, the LBoR has played a key tool in enterprise software contract negotiations and packaged apps strategy for over 1000 of my software licensing, pricing, and contract negotiations at Forrester. During the update of the LBoR, over 100 end users and 70 vendors contributed to the addition of 11 new rights. This document remains a must read for all those engaged in software contracts. B. Research Findings Changing market conditions result in new rights Four themes emerged among the 11 additional rights added (see Figure 1):

Support for new deployment options. Virtualization and SaaS transcend interesting pilots and concepts and become the norm in mainstream adoption. Users will expect to achieve savings in virtualized instances, the ability to swap user and usage rights among new deployment options, and protection from SaaS vendor bankruptcies.
Cost savings beyond the current recession. Renewed focus on cost reduction drive enterprises to identify short- and long-term opportunities. These roles expect choice, value, and predictability in their vendor's support and maintenance programs.
Mitigation from future vendor lock-in in a less competitive environment. Consolidation results in less competition. Users should seek leverage in contract negotiations beyond the initial purchase.
Additional client input into best practices. More than 70 software vendors and 100 Forrester clients and Software Insider blog readers provided similar suggestions for improvements in the selection and implementation phases of the software ownership life cycle.

Figure 1. Eleven New Rights Reflect Changing Market Conditions and Client Input

Figure 2. An Enterprise Software Licensee's Bill of Rights, V2

Recommendations - Use the bill of rights as the centerpiece in contract negotiations Now's the time to review existing relationships and renegotiate contracts using the LB0R V2 as a reference guide. Apply seven simple steps to successfully negotiate enterprise software contracts and build a long-term packaged apps strategy:

Assemble the right team.
Identify the key business drivers.
Apply the software ownership life cycle and the licensee's bill of rights.
Determine the product adoption plan.
Align product adoption strategy with contract negotiation objectives.
Identify main leverage points.
Finalize the negotiation strategy.

C. Report Links To read the details about each end-user right, seven simple steps, recommendations and the "What It Means" cycle, click here for the Forrester Report: An Enterprise Software Licensee's Bill of Rights, V2 . For media courtesy requests, please send me an email to rwang@forrester.com

Read other POV on the Enterprise Software Licensee's Bill of Rights

20090723 Next Gen Enterprise - Dennis Moore "Enterprise Software Buyer's Bill of Rights and Pricing"

20090714 Deal Architect - Vinnie Mirchandani "Bill of Rights - and other amendments to the 'Enterprise Software Constitution'"

20090713 Software Licensing & Master Service Agreements - Sam Conforti "Licensee Bill of Rights by Forrester's R. Ray Wang"

20090713 ZD Net - Enterprise Irregulars - Dennis Howlett "A buy side response to the enterprise buyer's Bill of Rights (and a partial solution)"

20090713 ZD Net - IT Project Failures - Michael Krigsman "Analyzing the enterprise software buyer's 'bill of rights'"

20090709 Ragsdale's Eye On Service - John Ragsdale "Forrester's An Enterprise Software Licensee's Bill of Rights"

20090708 CIO Magazine - Thomas Wailgum "Enterprise Software LIcensing Negotiations: Insider Tips"

20090708 IDG News Service - Chris Kanaracus "Forrester expands 'software bill of rights'"

Your POV. Would love your feedback on the report. Looking for help with your SAP, Oracle, Infor, Lawson, Microsoft Dynamics, or other enterprise software contract? You can post here or send me a private email to rwang0 at gmail dot com. Copyright © 2009 R Wang. All rights reserved.