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Research Report: The Upcoming Battle For The Largest Share Of The Tech Budget (Part 2) – Cloud Computing

Welcome to a part 2 of a multi-part series on The Software Insider Tech Ecosystem Model.  Part 2 describes how the cloud fits into the model.  Subsequent posts will apply the model to these leading vendors:
  • Overview
  • Cisco
  • Dell
  • HP
  • IBM
  • Microsoft
  • Oracle
  • Salesforce.com
  • SAP
The aggregation of these posts will result into a research report available for reprint rights.
Cloud Computing Represents The "New" Delivery Model For Internet Based IT Services Technology veterans often observe that new mega trends emerge every decade.  The market has evolved from mainframes (1970's); to mini computers (1980's); to client server (1990's); to internet based (2000's); and now to cloud computing (2010's).  Many of the cloud computing trends do take users back to the mainframe days of time sharing (i.e. multi-tenancy) and service bureaus (i.e cloud based BPO). What's changed since 1970?  Quite plenty -- users gain better usability, connectivity improves with the internet, storage continue to plummet, and performance increases in processing capability. Cloud delivery models share a stack approach similar to traditional delivery.  At the core, both deployment options share four types of properties (see Figure 1):
  1. Consumption – how users consume the apps and business processes
  2. Creation – what’s required to build apps and business processes
  3. Orchestration – how parts are integrated or pulled from an app server
  4. Infrastructure – where the core guts such as servers, storage, and networks reside
As the über category, Cloud Computing manifests in the four distinct layers of:
  • Business Services and Software-as-a-Service (SaaS) – The traditional apps layer in the cloud includes software as a service apps, business services, and business processes on the server side.
  • Development-as-a-Service (DaaS) – Development tools take shape in the cloud as shared community tools, web based dev tools, and mashup based services.
  • Platform-as-a-Service (PaaS) – Middleware manifests in the cloud with app platforms, database, integration, and process orchestration.
  • Infrastructure-as-a-Service (IaaS) – The physical world goes virtual with servers, networks, storage, and systems management in the cloud.
Figure 1. Traditional Delivery Compared To Cloud Delivery Cloud Computing Encourages Users And Vendors To Focus On Value Added Solutions Applying The Software Insider Tech Ecosystem Model to Cloud Computing highlights where buyers, sellers, and partners can deliver value (see Figure 2).  As cloud computing adoption increases, users can expect that:
  • Solution providers and partners will invest in value added solutions over commoditized infrastructure. The continued commoditization of technology results in richer and more relevant Cloud stacks.  As a result, a handful of larger players will emerge to drive down the costs of computing while encouraging ecosystems to deliver value added solutions.  Buyers can expect packaged apps, vertical apps, last mile solutions, and implementation partners, to invest in specialized and higher value intellectual property (IP).
  • Customers will care more about service level agreements than the brand name of technology components. The cloud commoditizes the infrastructure components for both tools for creation and tools for distribution.  Users shift their priority for brand components in favor of outcomes based delivery.  Consequently, users will not care about the brand name of hardware, database, middleware, and even business intelligence systems in use.  Client success shifts to the monitoring of pre-agreed upon service level agreements (SLA's)
  • Integration will emerge as the key enabler and choke point. End users need an enterprise apps strategy for cloud computing that addresses the “I” word – Integration.  SOA principles must be enforced including support for canonical data models and business process haromonization.  Integration must focus on data mapping, business process orchestration, quality of service, and master data management.
Figure 2.  The Software Insider Tech Ecosystem Model For The Cloud The Bottom Line For Buyers  - Use The Tech Ecosystem Model To Build Out Your Technology Roadmap And Procurement Strategy. The Software Insider Tech Ecosystem Model can provide a key tool in mapping out the long term apps strategy.  Use the suggested five step approach to determine how cloud computing can support existing and future business requirements:
  1. Start by listing the vendors in each category. Jot down the names of every vendor you own into each category (see Figure 3.)
  2. Identify the key business processes supported. Place business processes at the high level and line them back to the vendors.
  3. Evaluate the application portfolio.  As consolidations occur, business strategy should align with applications strategy.  Applications strategy will then align with procurement strategy to optimize the Business Technology Value equation.
  4. Build out your solution ecosystem plan. In some cases, you will consolidate vendors. In others, you will acquire new solutions.  Sometimes, the last-mile will require custom development.  Take a balanced approach to the portfolio.  Keep in mind how you sunset legacy applications and solutions.
  5. Apply model to the contract strategy. This model applied to Seven Simple Steps To Successfully Negotiate Software Contracts will drive business value in technology projects.
Figure 3.  Sample Solution Providers Across The Four Layers Of Cloud Computing The Bottom Line For Sellers (Vendors) - Use The Tech Ecosystem Model To Plan Partnerships and M&A Strategies Use the Software Insider Tech Ecosystem Model  to determine when to partner, build, or acquire a capability. Determine which category to invest in Cloud Computing based on R&D budget and organization's size.  Evaluate each category by:
  1. Examining the current footprint. Fill in the model to see what you own (see Figure 3).
  2. Identifying adjacent profit pools. Look at potential install base up-sell, cross-sell, and attach rate opportunities.
  3. Determining potential profit margins and ROI. Look at average profit margins.  Identify and rank the top categories.
  4. Ranking opportunities by competitive threat. Determine which piece to commoditize next in the value added solutions.  Figure out which areas are high growth value added solutions to invest.
  5. Put together 3 year strategy. Face it, 3 years is too long but you need a time frame.  Identify acquisition prices and partnership criteria.
Your POV. Buyers, do you need help with your Cloud and SaaS strategy?  Ready to put the expertise of over 1000 software contract negotiations to work?  Give us a call!  Sellers and vendors, want to expedite your ability to effectively partner or test your M&A idea?  You can post or send on to rwang0 at gmail dot com or r at softwaresinsider dot org and we’ll keep your anonymity. Please let us know if you need help with your next gen apps strategy, overall apps strategy, and contract negotiations projects.  Here’s how we can help:
  • Designing a next gen apps strategy
  • Providing contract negotiations and software licensing support
  • Demystifying software licensing
  • Assessing SaaS and cloud
  • Evaluating Cloud integration strategies
  • Assisting with legacy ERP migration
  • Planning upgrades and migration
  • Performing vendor selection
  • Renegotiating maintenance
Resources And Related Research: 20100621 A Software Insider's POV - R "Ray" Wang - "Research Report: How SaaS Adoption Trends Show New Shifts In Technology Purchasing Power" 20100322 A Software Insider’s POV – R “Ray” Wang -”Understanding The Many Flavors Of Cloud Computing/SaaS” 20091222 A Software Insider’s POV – R “Ray” Wang “Tuesday’s Tip: 10 Cloud And SaaS Apps Strategies For 2010″ 20091208 A Software Insider’s POV – R “Ray” Wang – “Tuesday’s Tip: 2010 Apps Strategies Should Start With Business Value” 20091012 A Software Insider’s POV – R “Ray” Wang – “Research Report: Customer Bill of Rights – Software-as-a Service” 20090714 Sandhill.com – R “Ray” Wang – “Opinion: Moving to a SaaS Offensive” 20090602 A Software Insider’s POV – R “Ray” Wang ” Tuesday’s Tip: Now’s The Time To Consider SaaS Software Escrows” 20081028 A Software Insider’s POV – R “Ray” Wang “Tuesday’s Tip: SaaS Integration Advice” Next In The Series
  • Overview
  • Cisco
  • Dell
  • HP
  • IBM
  • Microsoft
  • Oracle
  • Salesforce.com
  • SAP
Reprints Reprints can be purchased through the Software Insider brand or Altimeter Group.  To request official reprints in PDF format, please contact r@softwareinsider.org. Disclosure Although we work closely with many mega software vendors, we want you to trust us.  For the full disclosure policy please refer here. Copyright © 2010 R Wang and Insider Associates, LLC. All rights reserved.

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Welcome to a multi-part series on The Software Insider Tech Ecosystem Model.  Subsequent posts will apply the model to these leading vendors:

  • Cisco

  • Dell

  • HP

  • IBM

  • Microsoft

  • Oracle

  • Salesforce.com

  • SAP


The aggregation of these posts will result into a research report available for reprint rights.

Business Models Converge During Recessions Buy cheap epogen online, Is your technology provider a hardware vendor or a software vendor. Does your System Integrator now provide solutions in the cloud. These questions will continue as models converge.  Hardware, kopen goedkope casodex, software, For zometa online, and system integration vendors must reinvent new models of revenue.  The economic recession has forced business model shifts at the major technology companies.  The goal - own the largest share of both the business and IT technology budget,  As these sellers attack new profit pools, buyers can expect continued convergence of business models because:

  • Hardware companies seek higher margins. Most hardware vendors face single digit margins in their core business.  To bolster margins, evista online cheap, many vendors acquired system integration firms.  For example, Order gleevec online without prescription, HP purchased EDS and Dell acquired Perot Systems.  The next logical step requires the hardware vendors to get into software.  Software margins hover from 10% to 50% depending on the market.  Expect a hardware vendor such as Cisco, Dell, or HP to acquire a SaaS based company to move into the software business.

  • Service providers build differentiated intellectual property (IP) using the Cloud, αγοράζουν φτηνά arimidex. Service providers should go on the SaaS/Cloud offensive if they want to deliver rapid innovation to customers and break the cycle of dependence on packaged apps vendors.  Service providers can take market share through SaaS by investing in white spaces in the solution road map with verticals and other pivot points that have not been well served.  In addition, Acquistare a buon mercato arimidex, expect forms of SaaS BPO to emerge as clients seek best of breed SaaS and hybrid deployments.

  • Software companies use Cloud to transform into information brokers. SaaS and Cloud deployments provide companies with hidden value and software companies with new revenues streams.  Data will become more valuable than the software in the Cloud.  Three areas of growth will include benchmarking, trending, ordering zometa pill, and prediction.

  • Companies by-pass software vendors for competitive advantage. Roper Industries acquisition of iTrade Networks on July 26th, Connecticut CT Conn., proves a key point.  Smart and innovative companies will put custom development in the cloud to meet last-mile solution needs that packaged apps vendors or system integrators fail to deliver.  Companies may also acquire software vendors if they can't build the solution.


Budget Authority Shifting From IT To Business

A recent survey of 23 companies shows that while the IT budget appear to have shrunk, the overall technology spend has increased.  Key findings:


  • IT budgets trending down. CIO's focused on cost savings and efficiency.  Among the 23 CIO's, few IT budgets have increased and most have decreased between 3 and 8 percent.  IT departments must do more with less.

  • Business technology spending up, buy cheap epogen online. Growing SaaS and cloud adoption improve the outlook by business units to procure their own solutions.  Among the 23 organizations surveyed, Delaware DE Del., most line of businesses grew technology spend by 5 to 7%.  Business leaders now call the shot on more and more technology decisions

  • IT to BT spending ratios nearing 50-50. Survey showed that the average percentage of tech spend for IT was 53.7%.  The average percentage of tech spend for business reached 47.3%.  Expect the business technology budgets to surpass IT in 2012.


The Tech Ecosystem Model Provides Multi-dimensional Insights

The Software Insider Tech Ecosystem Model examines technology solution categories on 4 dimensions (see Figure 1):


  • Tools for creation. Ordering zometa overnight delivery, This category describes technologies that can be reused to create new solutions.

  • Tools for distribution. This category describes channels and distribution models to deliver client value.

  • Value added solutions. This category describes high margin, cheap cytoxan online cheap, high value solutions for clients.  A plethora of vendors by industry, Massachusetts MA Mass., geography, market size, and role populate this category

  • Commoditized infrastructure, cheapest cytoxan. This category describes technologies that should be optimized.  A handful of vendors typically dominate this category.


Figure 1.  The Software Insider Tech Ecosystem Model

The Bottom Line For Buyers  - Use The Tech Ecosystem Model To Build Out Your Technology Roadmap And Procurement Strategy.

The Software Insider Tech Ecosystem Model can provide a key tool in mapping out the long term apps strategy.  Use the suggested five step approach:


  1. Start by listing the vendors in each category. Jot down the names of every vendor you own into each category.

  2. Buy cheap epogen online, Identify the key business processes supported. Place business processes at the high level and line them back to the vendors.

  3. Evaluate the application portfolio.  As consolidations occur, Epogen online kaufen, business strategy should align with applications strategy.  Applications strategy will then align with procurement strategy to optimize the Business Technology Value equation.

  4. Build out your solution ecosystem plan. In some cases, you will consolidate vendors, Mississippi MS Miss.. In others, Billiga iressa apotek, you will acquire new solutions.  Sometimes, the last-mile will require custom development.  Take a balanced approach to the portfolio.  Keep in mind how you sunset legacy applications and solutions.

  5. Apply model to the contract strategy. This model applied to Seven Simple Steps To Successfully Negotiate Software Contracts will drive business value in technology projects.


The Bottom Line For Sellers (Vendors) - Use The Tech Ecosystem Model To Plan Partnerships and M&A Strategies

Use the Software Insider Tech Ecosystem Model  to determine when to partner, New Hampshire NH N.H., build, Buy casodex online cheap, or acquire a capability. Evaluate each category by:


  1. Examining the current footprint, buy cheap epogen online. Fill in the model to see what you own

  2. Identifying adjacent profit pools. Look at potential install base up-sell, cross-sell, buy casodex online legally, and attach rate opportunities.

  3. Determining potential profit margins and ROI. Cheapest epogen in the world, Look at average profit margins.  Identify and rank the top categories.

  4. Ranking opportunities by competitive threat. Determine which piece to commoditize next in the value added solutions.  Figure out which areas are high growth value added solutions to invest.

  5. Put together 3 year strategy. Face it, Michigan MI Mich., 3 years is too long but you need a time frame.  Identify acquisition prices and partnership criteria.


Your POV.

Buyers, Nebraska NE Nebr., do you need help with your apps strategy and vendor management strategy?  Ready to put the expertise of over 1000 software contract negotiations to work?  Give us a call!  Sellers and vendors, want to expedite your ability to effectively partner or test your M&A idea?  You can post or send on to rwang0 at gmail dot com or r at softwaresinsider dot org and we’ll keep your anonymity.

Please let us know if you need help with your next gen apps strategy efforts.  Here’s how we can help:


  • Providing contract negotiations and software licensing support

  • Evaluating SaaS/Cloud options

  • Buy cheap epogen online, Assessing apps strategies (e.g. single instance, zometa ordine on-line, two-tier ERP, Texas TX Tex., upgrade, custom dev, packaged deployments”

  • Designing end to end processes and systems

  • Comparing SaaS/Cloud integration strategies

  • Assisting with legacy ERP migration

  • Engaging in an SCRM strategy

  • Planning upgrades and migration

  • Performing vendor selection


Next In The Series

  • The Cloud

  • Cisco

  • Dell

  • HP

  • IBM

  • Microsoft

  • Oracle

  • Salesforce.com

  • SAP


Reprints

Reprints can be purchased through the Software Insider brand or Altimeter Group.  To request official reprints in PDF format, Colorado CO Colo., please contact r@softwareinsider.org.

Disclosure

Although we work closely with many mega software vendors, we want you to trust us.  For the full disclosure policy please refer here.

Copyright © 2010 R Wang and Insider Associates, LLC. All rights reserved.

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Order cytoxan online cheap, Clients Now See Microsoft As The Neutral Vendor, Hence All The Questions

Just less than 3 years ago, Microsoft was still perceived as part of the "evil" empire.  Business leaders worried about the complicated and expensive licensing and pricing structures.  IT leaders bemoaned the lock-in and proprietary and often buggy software.  But in a reversal of fortune, customers now worry about Google lock-in, fret over Oracle's quest to dominate IT through M&A, wonder how hardware vendors will become software providers and vice versa, and remain in shock as Apple's proprietary and closed approach over takes Microsoft's market cap. Iressa generic, In conversations with 71 business and IT leaders, the perception on Microsoft has definitively shifted.  In fact, South Dakota SD, For evista online, more than 74.6% (53/71) see Microsoft as the neutral and trusted supplier.  With an aging and retiring workforce that grew up on IBM and SAP, the next generation of IT leaders increasingly will exert their leadership and run to their comfort zone of Microsoft and Oracle.  (Note: Don't expect this to last as the next generation of IT leadership comprises of millennials and digital natives who will try to move everything to open source and the cloud.)  Consequently, billige gleevec apotek, Iressa online, Microsoft's technology offerings receive a renewed interest and reinvestment among customers, partners, Virginia VA Va., Connecticut CT Conn., and critical OEM's.  Among this group, many are attending TechEd 2010 in New Orleans, South Carolina SC S.C., Michigan MI Mich., LA.  Key questions they will be asking include:


  1. When will Azure have a viable business model for partners, OEM's, Montana MT Mont., φτηνές φαρμακείο arimidex, and customers?

  2. Is Silverlight really ready for prime time or should organizations still leave one foot in the door with HTML 5 or Adobe Flash?

  3. What true social features will Microsoft deliver in Sharepoint, UC, Om zometa online, Cheap generic capecitabine, and Office?

  4. After wasting a decade with Windows Mobile can Windows Phone 7 really beat out iPhone?

  5. What will the rise of NoSQL databases and in memory computing mean for SQL Server?

  6. Will Office Web Apps emerge as a significant challenger to Google's App strategy?

  7. How quickly can Microsoft convince other apps vendors to adopt the STB platforms?

  8. Will Internet Explorer ever become W3C compliant?

  9. What's Microsoft doing to win over the Web 2.0 crowd?

  10. What partner ecosystems will Microsoft have to rely on to gain leadership in the Cloud?


What's your question.

The Bottom Line For The Buyer – Advances In Cloud Computing Force Organizations To Reevaluate Bets On Technology Platforms

Today the bulk of the market rests with IBM, comprare cytoxan, Idaho ID, JBOSS, Microsoft, Virginia VA Va., Indiana IN Ind., and Oracle for technology platforms or middleware.  As cloud platforms emerge, expect new competitors such as VMForce to vie for market leadership against the legacy providers.  While most attendees at TechEd represent the faithful, buy cheap epogen, For arimidex online, attendees who are prospects, OEM's, cheap evista online cheap, Farmacia iressa barato, or mixed shops should take the time to ask the key questions.  A shift has occurred and organizations need to make the bet on how they will address hybrid deployment models and the different flavors of cloud computing.  Moreover, organizations need to place bets on next gen technologies.  One time honored technique - stay focused on the ratio of business impact and cost of delivering IT services.   The result - achieve improved alignment with business and IT, zometa discount. Um evista online, Flickr Photo Stream From TechEd 2010

Source: © 2010 R Wang and Insider Associates, LLC, Minnesota MN Minn.. Order arimidex overnight delivery, All rights reserved.

Your POV

Are you becoming more and more a Microsoft shop, order cytoxan online cheap. If so, why. If not, what's keeping you from making the transition?  What's your cloud strategy for development?  Do you have a question you want to ask at TechEd but won't be there?  Add your comments to the discussion or send on to rwang0 at gmail dot com or r at softwareinsider dot org and we’ll keep your anonymity.

Please let us know if you need help with your Microsoft and overall apps strategy and contract negotiations strategy.  Here’s how we can help:


  • Providing contract negotiations and software licensing support

  • Demystifying Microsoft licensing

  • Assessing SaaS and cloud

  • Evaluating Cloud integration strategies

  • Assisting with legacy ERP migration

  • Planning upgrades and migration

  • Performing vendor selection

  • Renegotiating maintenance


Disclosure

Although we work closely with many mega software vendors, we want you to trust us more.  Microsoft is currently a retainer client of Altimeter Group but  not a client of Insider Associates, LLC.  For the full disclosure policy please refer here.

Copyright © 2010 R Wang and Insider Associates, LLC. All rights reserved.

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Merger Ties B2B Integration Tools With Selling And Fulfillment
Buy evista online cheap, On May 24th, IBM surprised the market with its $1.4B, all-cash, definitive agreement to buy Dublin, Ohio based Sterling Commerce from AT&T.  Sterling Commerce was purchased by SBC Communications in 2000 for its strengths in B2B integration.  As an AT&T company in 2005, they acquired Yantra for its supply chain fulfillment and distributed order management solutions (DOM).  In 2006, the company acquired Nistevo for transportation management systems (TMS) and in 2007 bought out Comergent, a leader in selling and order management solutions.  Sterling Commerce currently employs 2500 people and has 18,000 customers around the world.  According to Sterling Commerce's CEO, Bob Irwin and IBM Websphere's General Manager, Craig Hayman, the acquisition occurs for a few reasons:


  • Integration solutions for dynamic business networks. Sterling focuses on B2B integration and managed file transfer (MFT).  B2B integration solutions include offerings such as GenTran, Farmacia cytoxan barato, Collaboration Network, Integrator, eInvoicing, order epogen without prescription, Mobile Solutions, Order arimidex no rx, and B2B Managed Services.   MFT helps organizations move vast quantities of information quickly and securely across data networks.  Sterling delivers the services in both on-premise and on-demand.

    Point of View (POV):
    Sterling's flagship product "the VAN", brought external business and trading partners together.  They built a reputation connecting businesses with their trading community of suppliers, New Jersey NJ N.J., customers, Buy evista, banks and transportation providers.  IBM built a strong platform for inter-enterprise integration and SOA governance.  Should the acquisition succeed, customers will gain integration across business networks and improve decision making through richer integration.  Key Sterling Commerce integration customers include BNP Paribas,  Union Bank, købe iressa, Toshiba, Kopen goedkope arimidex, Tenneco, Sony, Nordstrom, billige iressa apotek, True Value and others.



  • Selling and fulfillment solutions that extend the value chain.  Sterling Commerce owns the leading order selling and fulfillment suite in the market.  Solutions allow organizations to deliver configure, Kaufen gleevec, price, and quote complex products and services (CPQ), cross channel order fulfillment, discount evista, inventory logistics, Osta zometa, and transportation management.  Sterling often competed with WebSphere commerce solutions for customers.

    POV:
    Sterling originally made commerce application acquisitions with Comergent, Yantra, köpa gleevec online, and Nistevo to extend the value of the integration network.  The result - an end to end order and fulfillment suite that solved the tough issue of delivering a "perfect order".  Sterling Commerce's order hubs often beat out traditional ERP solutions that tried to force fit end to end processes into their functional focused solutions.  Consequently, Casodex ordine on-line, IBM WebSphere Commerce gains key components to improve its technologies.   More importantly, on-demand delivery will play a significant role going forward.  Key order hub customers include Best Buy, αγοράζουν φτηνά cytoxan, Walmart, Buy evista online without prescription, Staples, Lowes,  Guthy Renker, Køb discount iressa, LifeTouch, Buy zometa online, Cabellas, and others.



  • Industry alignment that complements IBM's vision.  IBM goes to market by verticals and vertical frameworks in all its divisions.  Sterling Commerce's focus on financial services, retail, buy capecitabine online without prescription, telecom, Comprar casodex barato, and manufacturing verticals complement IBM's overall industry strategy and should play a key role in building value in each vertical.

    POV:
    Financial services will benefit from regulatory compliance, high volume integration, and secure file transfer.  Retail gains better customer experience, end to end order management, and cross-channel selling capabilities.   Telecom providers improve services and product bundling, complex order orchestration, and fulfillment accuracy.  Manufacturers obtain cross channel supply chain visibility, improved order management, and better partner on-boarding.


The Bottom Line - Customers Gain A Logical And Stable Home

IBM approached Sterling Commerce because of the rich customer base and its technology leadership in B2B Integration and Order Hubs.  Over time, Sterling Commerce customers will gain a much needed middleware platform with a strong set of SOA and BPM tools.  While AT&T did provide Sterling Commerce with tremendous autonomy,  synergies were limited to channel sales and hosting.  In fact, Sterling Commerce played a minor role in the overall AT&T strategy.  Ownership by IBM fits into a larger dynamic business network vision which requires integration and is bounded by capabilities to enable commerce, buy evista online cheap.   IBM makes more sense as a home for Sterling Commerce and as a partner to AT&T.  As with all mergers and acquisitions, customers should stay vigilant about retaining key service and support staff, where to buy cheap zometa, providing input into product direction, Order gleevec online legally, and maintaining favorable software licensing and contract terms.

Your POV.

Are you a Sterling Commerce customer?  Do you see the synergy with IBM?  If you are an IBM customer, have you ever heard of Sterling Commerce?  Do you see the value in this acquisition?  Would you like more information on what it means to be acquired by IBM?  You can post or send on to rwang0 at gmail dot com or r at softwaresinsider dot org and we’ll keep your anonymity, buy generic zometa.

Please let us know if you need help with your apps strategy efforts.  Here’s how we can help:


  • Assessing apps strategies (e.g. Arimidex discount, single instance, two-tier ERP, upgrade, Arkansas AR Ark., custom dev, Epogen, packaged deployments”

  • Designing a perfect order process and system

  • Evaluating SaaS/Cloud integration strategies

  • Assisting with legacy ERP migration

  • Planning upgrades and migration

  • Performing vendor selection

  • Providing contract negotiations and software licensing support


Related resources and links

Disclosure

Although we work closely with many mega software vendors, we want you to trust us more.  IBM is currently a retainer client of Altimeter Group and not a client of Insider Associates, LLC.  Sterling Commerce is not a client of Altimeter Group nor Insider Associates, LLC.  For the full disclosure policy please refer here.

Copyright © 2010 R Wang and Insider Associates, LLC. All rights reserved.

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Oracle Adds A Trusted CTMS/EDC Solution To Its Health Sciences Portfolio
Buy zometa online cheap, On April 16th, Oracle announced its intent to acquire Phase Forward, a Cambridge, Massachusetts based Clinical Trials Management Software (CTMS) vendor and early electronic data capture (EDC) pioneer.  Phase Forward adds 335 life science, medical device, research agency, and contract research organization (CRO) customers to Oracle's portfolio.  The PhaseForward acquisition makes sense for Oracle because:



  • Oracle Health Sciences lacks a strong CTMS component. CTMS solutions streamline clinical development operations to manage multiple trials.  As the information and management hub, a CTMS often orchestrates information and processes from EDC, Wyoming WY Wyo., clinical data management system (CDMS), Zometa prescription, adverse event reporting systems (AERS), interactive voice response systems (IVRS), and other reporting and statistical solutions (see Figure 1).  Oracle's existing solutions focus more on components such as drug discovery, köpa cytoxan, EDC, Purchase epogen online, adverse event reporting system (AERS), and some statistical analysis.  Phase Forward brings together a series of clinical data solutions, randomization and trial supply management, buy zometa pill, Phase 1 clinic automation, Kjøpe billig iressa, safety solutions, clinical development center, late phase and ePRO solutions, order cytoxan online cheap, and CDISC standards.



  • Customers seek an integrated offering. Life science companies face competing pressures to bring solutions to market and to address patent expiration.  With the skyrocketing costs of bringing new products to market, existing Oracle customers and prospects seek the "holy grail" of one integrated offering to reduce costs, manage risk, and provide insight into future innovations, buy zometa online cheap. Cheap gleevec no prescription, Unfortunately, today's customers must turn to different solutions for drug discovery, pre-clinical testing, αγοράζουν φτηνά epogen, Phase 1, Köpa capecitabine, Phase 2, Phase 3, FDA Review/approval, ordering evista, post market testing, Colorado CO Colo., and safety monitoring and reporting.


Figure 1.  Key Processes For CTMS

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The Bottom Line For Customers - Be Vigilant. Ask Tons Of Questions.

Overall, cheap arimidex, customers should see long term synergies and benefit from this acquisition.  Oracle has proven itself with a strong track record of organizational integration.  Product integration success has been positive but not fully proven.  Given both Phase Forward and Oracle's myriad of product lines, Om evista online, customers should focus questions to Oracle about:


  • Integration with existing acquisitions. Understand the existing Oracle and Phase Forward landscape. Buy zometa online cheap, Determine where you'll benefit from existing acquisitions and understand the solution overlaps.  Determine how other products such as Oracle Thesaurus Management System, Oracle Healthcare Transaction Base, and Argus Safety Suite can play a role in future solution road maps.

  • Long term product direction. Ask executives for their vision of the future.  Don't be shy and ask where Oracle sees their gaps and ask them how they intend to fill these holes in the solution footprint.  Determine how the Phase Forward SaaS platform will merge with Oracle's.

  • Future investment levels, Michigan MI Mich.. Seek commitments on future R&D investment levels.  Ask how service and support staff will be transitioned.  Find out which executives have received golden handcuffs and which have been asked to leave.

  • Licensing and pricing policies. Kjøpe billig zometa, Oracle traditionally moves maintenance pricing to 22%.  Find out what policies will be changed to meet Oracle's standard policies.  Existing customers should seek longer term guarantees by extending maintenance contracts before the acquisition closes.


The Bottom Line For Vendors - Expect Oracle To Keep Acquiring In Life Sciences And Healthcare

Competitors can expect Oracle to continue its investments in Life Sciences and Healthcare.  The previous acquisition of Relsys International for Drug Safety and Risk Management only provided one component in the overall CTMS and EDC market.  Oracle's acquisition play book often starts with acquiring solutions with the highest value business processes and the largest base of maintenance paying customers in a vertical and micro vertical.  With a strong analytics backbone, CRM, ERP, Køb discount zometa, SCM, middleware, and database offerings, Oracle intends to win with a "one throat to choke" integrated offering.  Vendors competing in this space must forge new partnerships or consolidate in the next 3 to 5 years in order to compete against Oracle (see Figure 2).  Oracle believes it will be the only vendor with an end to end solution and hopes to capture the largest share of the Life Sciences and Healthcare budget.

Figure 2. Selected Competitors In The CTMS And EDC Market

screen-shot-2010-04-17-at-61104-pm

Your POV

What do you think about Oracle's acquisition strategy?  Are you a Phase Forward customer?  Do you have any other Oracle products?  Will you consider competitors or are you already "locked-in"?  Add your comments to the discussion or send on to rwang0 at gmail dot com or r at softwaresinsider dot org and we’ll keep your anonymity.

Please let us know if you need help with your overall apps strategy.  Here’s how we can help:


  • Assessing SaaS and cloud

  • Determining custom vs package

  • Assisting with legacy ERP migration

  • Evaluating middleware platforms

  • Planning upgrades and migration

  • Considering third party maintenance

  • Assisting with cost optimization

  • Performing vendor selection

  • Providing contract negotiations and software licensing support


Related resources and links
20100416 IDG News Service - Chris Kanaracus "Oracle Buying Drugs Trial Software Maker for $685M"

20100416 Paul Hamerman's Blog - Oracle Puts Another Notch In Its Industry Apps Acquisition Stick

20100416 ZDNet: Between The Lines - Larry Dignan "Oracle Buys Phase Forward"


Copyright © 2010 R Wang and Insider Associates, LLC. All rights reserved.

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As always, thanks for your emails and alerts. If you’ve got a change or know of a promotion, discount gleevec, Illinois IL Ill., keep dropping me a line. If you need a referral, comprar epogen de descuento, Ordering epogen, and we’ve worked together in the past, don’t hesitate to reach out to me via Linked In.


Ashesh Badani became Sr, Tennessee TN Tenn.. Ostaa halvalla arimidex, Director, Middleware/JBoss at Red Hat in January 2010 escaping the clutches of Oracle.  Previous roles include a 3 year stint at Sun Micro Systems as a  Director for Product Management/Marketing & Middleware Solutions.  Other product roles include Director of Marketing at 3VR, casodex online. Delaware DE Del., Jason Busch became Partner at Spend Matters Group, LLC in January 2010.  A fellow Enterprise Irregular, purchase epogen online, Cheapest iressa price, he previously served as the Managing Partner at Azul Partners.  Jason is one of the world's leading authorities in Spend Management.

René Bonvanie became a Board Member at Active Endpoints in March 2010.  He serves as the VP of Worldwide Marketing at Palo Alto Networks and has a rich history in many marketing chief roles in the tech industry, buy cheap cytoxan online.

Tami Casey became Board Member at Social Media Club - San Francisco Silicon Valley Chapter in January 2010.  Tami currently serves as a Social Media Strategist, order epogen no prescription, Casodex prescription, Public Relations Manager at Kulesa Faul.  Other experiences includes 11 years in PR at Intel Corporation.

Steve Cole has served as the Chief Marketing Officer at Gladson since February 2009.  Other roles include key marketing positions as VP of Solutions Marketing for SPSS, purchase epogen, Köpa evista online, SVP of Marketing and Strategy at Click Commerce, and VP or Marketing at ClearCross, billige evista Apotheke. Illinois IL Ill., Todd Craig has been promoted from Director of Market Intelligence and Analyst Relations to Senior Director of Reputation Management at Manhattan Associates.

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Sanchit Vir Gogia has been promoted from Senior Analyst of IT Services to Associate Research Manager at Springboard Research. Buy cheap cytoxan online, Springboard is a rapidly growing industry analyst and research firm covering the APAC market. California CA Calif., Ronda Pitts Krier has an updated current title: Master Principal Solution Architect at Oracle. Ronda's been an expert in Master Data Management for the past 5 years with various increasing roles of responsibility at Oracle.

John Kreul has become a VP for Global Business Applications at Pepsi Beverages Company.  John has devoted more than 13 years to technology and business applications at Pepsi Americas, capecitabine en ligne afin. Mississippi MS Miss., Felton E. Lewis, kopen goedkope iressa, Köpa billiga arimidex, IIII (FEL) has been promoted from Managing Principal for Distribution, Logistics, order epogen pill, Capecitabine ordine on-line, and Transportation Practice to Client Relationship Officer - Sr. Account Executive at Sterling Commerce an AT&T company.

Lafe Low is now Writer and Editor for Hire at LWL Media.  Lafe bring decades of experience with roles as Editorial Manager at CXO Media, Executive Editor at 1105 Media, and Manager of Conference Development/Features Editor at CXO Media

Lauren McKay is now a Freelance Writer at BG+H.  In addition, she currently serve as a Contributing Author at Greenwood Publishing Group and Associate Editor at CRM Magazine

Rajesh Nair now serves as Head of MS: Information and Communication Services at Swissgrid

Paul Papadimitriou has an updated current title: Social Technologies Strategist at TEDxTokyo. Paul serves as one of the key go to guys for Web2.0 and emerging technologies in Tokyo, Japan, buy cheap cytoxan online.

Krishnan Parasuraman became Chief Architect, order gleevec from canada, Digital Media at Netezza in January 2010. Krishnan brings 5 years of practitioner experience in information management from his work as Principal Architect and Practice Leader at Infosys.

Tri Phan is now a Senior Prod Mgr at AT&T Wireless.  Previous roles include VP of Business Development at ScanControl, Director of Marketing and Business Development at Somotsoft, Inc., and VP of Business Development at Kinemo.

Jeff Prillaman has an updated current title: Director & DIO-HR, Business & Technology Solutions at Capital One

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Mitch Wagner became Internet Marketing Director at Palisade Systems in February 2010.  Mitch's deep online journalism experience includes roles as Executive Editor at InformationWeek.com and other titles at United Business Media

Andy Warzecha is now VP, Strategy, Software Solutions Group at IBM. He was previously a VP for Strategy in the IBM Information Management Software group at IBM. Prior roles include serving as an SVP and Group Manager for Research at Meta Group.

Lisa Whelan Buy cheap cytoxan online, became Member, Advisory Board at Open Mobile Solutions and Business Devleopment Consultant at Chomp in Feburary 2010.  She's served as a business development consultant for various startups in social media and mobile strategy.

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Your POV


Got a scoop or something to share. Please post or send on to rwang0 at gmail dot com and we’ll keep your anonymity.

* Not responsible for any factual errors or omissions.  However, happy to correct any errors upon email receipt.

Copyright © 2010 R Wang and Insider Associates, LLC. All rights reserved.

.

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Order iressa, PEOPLE WHISPERS: MOVES, PROMOTIONS, AND MILESTONES*


As always, thanks for your emails and alerts. If you’ve got a change or know of a promotion, acquistare a buon mercato evista, Rabatt kaufen zometa, keep dropping me a line. If you need a referral, ordering casodex, Colorado CO Colo., and we’ve worked together in the past, don’t hesitate to reach out to me via Linked In.

Paul Alessi is now a Buyer at Universal Orlando.  Paul brings decades of purchasing and procurement experiences including work at Reed Elsevier, buy generic casodex. Kjøpe billig evista, Nenshad Bardoliwalla has an updated current title: Co-Founder, Products at PROFERI, halvalla zometa apteekki. Cheap capecitabine, The Co-Author of "Driven To Perform: Risk-Aware Performance Management From Strategy Through Execution", he last served as the Vice President, comprar arimidex barato, Cheap arimidex without prescription, Technology, EPM & GRC, capecitabine online kopen, Billige casodex apotek, Office of the CTO at SAP

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Your POV


Got a scoop or something to share. Please post or send on to rwang0 at gmail dot com and we’ll keep your anonymity.

* Not responsible for any factual errors or omissions.  However, happy to correct any errors upon email receipt.

Copyright © 2010 R Wang and Insider Associates, LLC. All rights reserved.

.

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Order cheap iressa online, Apps Users Seek Third Party Maintenance For Cost, Value, and Service

Updated surveys from inquiries, client conversations, and user group meetings show a 113.8% increase in interest in third party maintenance (3PM) services from Q3 2009 to Q1 2010 (see Figure 1).  Key factors stem from (see Figure 2.):


  • Continuing cost pressures. Louisiana LA, Budgets continue to be at flat or have been reduced.  Organizations must do more with less.  Add pressures to innovate, CIO's must find fat without trimming bone.

  • Gaining minimal value in maintenance services, West Virginia WV W.Va.. Buy arimidex online legally, Most felt they were paying too much for too little.  An 8 point jump reemphasized the issue with a lack of tiered offerings.

  • Declining plans to upgrade. Worsening economic conditions from Q3 2009 to Q1 2010 led a 27 point increase in interest in 3PM.  Expect many respondents to change their point of view (POV) as economic conditions improve.

  • Expecting better service, cytoxan ordine on-line. Kjøpe billig epogen, Service continues to play a key factor in decisions to go to 3PM.  Over 60% of respondents had experienced poor levels of service.

  • Slowing pace of vendor innovation. Greater than half of respondents believe their vendor has been too slow to deliver new capabilities, order cheap iressa online. These include SaaS deployment options or key functionality in areas such as strategic HCM and social CRM.

  • Disliking the vendor, Maryland MD Md.. Buy iressa, About 1/3 of the survey respondents have bad experiences with their vendor.  Many times it comes from sales person or support rep experiences.

  • Delivering self support. Almost 30% of respondents already provide their own support.  These organizations have no need to pay maintenance when they are doing all the work.


Figure 1, order arimidex without prescription. Order capecitabine online cheap, Interest in 3PM grows 113.8% over 2 quarters.

screen-shot-2010-02-20-at-44436-pm


Figure 2. Order cheap iressa online, Cost Pressures, Value, And Decision Not To Upgrade Drive Current Trends to 3PM

screen-shot-2010-02-20-at-44448-pm


Limited Options Exist For Most Enterprise Apps Customers

Of the 101 respondents in Q1 2010 interested in 3PM, Oracle (88.1%) and SAP (76.2%) users expressed the greatest interest in seeking independent services (see Figure 3).  Over 80% of the users were from large companies greater than 1000 employees across the globe.  Most SAP users surveyed have mixed environments with Siebel, JD Edwards, and PeopleSoft joint installations.  Unfortunately, very few public options exist for sole SAP users (see Figure 4).  For example, SAP customers can only turn to Rimini Street.  Oracle customers on PeopleSoft, JD Edwards, and Siebel also have limited choices with Rimini Street, netCustomer, and Spinnaker among the options.  IBM, Infor, Lawson, Computer Associates, Epicor, Microsoft Dynamics, Oracle E-Business Suite and database customers have no options.  (Note: This data may not be completely statistically significant given the sample size of 240, but hopefully it provides some directional input.)

Figure 3. Oracle And SAP Users Drive Interest In 3PM

screen-shot-2010-02-20-at-44457-pm


Figure 4, Illinois IL Ill.. Cheap zometa online without prescription, Very Few Public Options Exist For Customers

screen-shot-2010-02-20-at-100912-pm


The Bottom Line For Users - Users And User Groups Must Band Together To Guarantee 3PM Rights. Don't Take These For Granted, buy evista online. αγοράζουν online arimidex,

Although the latest surveys show a 17 point increase in the belief that 3PM is a right, this right is under fire by big vendors such as Oracle who have taken legal actions against 3PM providers for improperly (i.e, farmacia evista barato. TomorrowNow) and allegedly (i.e, order cheap iressa online. Um casodex online, Rimini Street) violating intellectual property rights.  If providers have violated such laws, Oracle rightfully should defend its positions and those providers be punished.  However, cheap gleevec tablet, Epogen pill, there's a lot of money at stake.  For most vendors, maintenance represents 50% to 80% of their revenue stream.  Consequently, iressa without a prescription, Nebraska NE Nebr., users and user groups have a responsibility to:


  • Demand that their contracts include provisions that protect their right to 3PM

  • Require vendors to work out rules on how 3PM providers can deliver services without violating software IP provisions

  • Seek anti-trust class action with the US DOJ (i.e. Christine A, cheapest zometa price. Washington WA Wash., Varney) and the EU Compeition (i.e. Joaquín Almunia) against software vendors who hinder 3PM providers from providing services


Users and user groups must vigorously defend their positions in contracts and legal action or lose this right.  Failure will result in a continued software maintenance monopoly.  Success will ensure market competition and renewed innovation.  Attention: OAUG, District of Columbia DC D.C., Order epogen online, Quest, and SUGEN leadership your members need your help, Hawaii HI.
Figure 5.  A Growing Body Of Users Believe 3PM Is A Right

screen-shot-2010-02-20-at-44509-pm


The Bottom Line For Vendors - Proactively Address The Issue Or Expect A Groundswell Of Activism
Order cheap iressa online, SaaS, subscription pricing, 3PM, and the economy provide a confluence of forces that will continue to attack maintenance revenue streams.  Many legal cases have been fought over this issue including IBM vs Amdahl and Geac vs Grace ConsultingSAP's failed attempt to convince customers on the value of Enterprise Support led to a public relations disaster and a factor in the resignation of their CEO.  The result - many vendors considering price hikes held back.  In fact, some savvy software vendors retooled and restored the client -vendor relationship by:

  • Offering more entry points and tiers to support options. Ostaa halvalla evista, The three pillars of software maintenance and support policies still apply.  However, several vendors are now offering more tiers of support as lower entry points.  Two vendors have finalized plans to offer just the bare bones legal and regulatory updates.  Other vendors have made it easier to come back with maintenance amnesty plans.

  • Providing flexible maintenance policies. Vendors who change rigid policies have experienced success among customers.  Some Both Infor through Infor Flex and Micrsoft Dynamics allow like for like swap credits to migrate between existing products.

  • Renegotiating existing terms. Some vendors are helping clients meet the realities of the current market conditions. Big on the list is helping clients address shelf ware without repricing of contracts.  For clients who paid full maintenance on software that’s at least 4 years old, some vendors are offering to reduce up to 20% of the overall licenses not in use.  This leads to lower maintenance revenue but engenders good will among key clients.  Further, several vendors have allowed clients to apply credit towards another module as an alternative.

  • Delivering amnesty programs. Several vendors have allowed customers to return to maintenance programs after years of not paying.  Such programs play a key role in helping customers upgrade but should be used sparingly as customers may become accustomed to this practice.

  • Creating better peer forums to share information. Almost every vendor surveyed has a program to improve the online support capabilities.  Applying Social CRM use cases,  user generated content in peer forums tops the list of initiatives.  Other plans focus on sharing data on benchmarks, operational metrics, and best practices.

  • Assisting with vendor financing, order cheap iressa online. Clients seek access to financing, especially many in the mid-market who’s credit lines have been zapped.  Microsoft has led the charge by providing 0% financing for its Microsoft Dynamics ERP and Microsoft Dynamics CRM Customers.  Other vendors such as IBM, Infor, Oracle, SAP, Sage also offer vendor led financing programs that include hardware, implementation, training, and other services.

  • Lowering cost of usage and ownership. Though tops on the list as a conceptual practice, most vendors will need to roll out such initiatives over the next 24 months.  A few notable exceptions include Agresso with its VITA architecture which allows customers to rapidly make business and UI changes, Microsoft Dynamics customers who report back significantly lowered implementation and training costs compared to most vendors, and Epicor customers who report significant productivity gains with Service Connect.  SaaS customers already experience such gains.


Your POV

Take the new and improved survey on 3rd party maintenance and let us know if you need help with your enterprise apps strategy by:


  • Conducting an ROI on 3rd party maintenance options

  • Identifying cost reduction opportunities

  • Renegotiating your software contracts

  • Improving innovation via SaaS and other deployment options


Please post or send on to rwang0 at gmail dot com or r at softwaresinsider dot org and we’ll keep your anonymity.
Related resources and links

20091008 Deal Architect - Vinnie Mirchandani "Third Party Maintenance Is Really 4 Decades Old"

20071120 News Analysis: Too Early to Call the Death of Third Party Maintenance

20090210 Tuesday's Tip: Software Licensing and Pricing - Do Not Give Away Your Third Party Maintenance And Access Rights

20090709 Tuesday's Tip: Do Not Bundle Your Support and Maintenance Contracts.

20090622 News Analysis: Infor Flex Reflects Proactive Maintenance Policy

20090516 News Analysis: Rimini Street Launches Third Party Maintenance for SAP

20090504 News Analysis: Oracle Waives Fees On Extended Support Offerings

20080909 Trends: What Customers Want From Maintenance And Support

20080215 Software Licensing and Pricing: Stop the Anti-Competitive Maintenance Fee Madness

20090428 News Analysis: SAP and SUGEN Make Progress on Enterprise Support

20090405 Monday's Musings: Total Account Value, True Cost of Ownership, And Software Vendor Business Models

20090330 Monday's Musings: It's The Relationship, Stupid. (Part 2) - Stop Slashing The Quality Of Support And Maintenance

20090324 Tuesday's Tips: Five Simple Steps To Reduce Your Software Maintenance Costs

20090223 Monday's Musings: Five Programs Some Vendors Have Implemented To Help Clients In An Economic Recession

20081012 Monday's Musings: 5 Steps to Restoring Trust in the Vendor - Customer Relationship

20100114 News Analysis: SAP Revives Two Tier Maintenance Options

20091012 Research Report: Customer Bill of Rights - Software-as-a Service

20090912 News Analysis: Siemens Cancels SAP Maintenance Contract

20090910 Tuesday's Tip: Note To Self - Start Renegotiating Your Q4 Software Maintenance Contracts Now.

20090602 Tuesday’s Tip: Now’s The Time To Consider SaaS Software Escrows


Copyright © 2010 R Wang and Insider Associates, LLC. All rights reserved.

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Chatter Represents SFDC's Unified Move Into Social

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Order casodex no prescription, Announced at the 2009 Dreamforce conference, Chatter represents both a collaboration application and platform.  Software built on the Force.com platform will gain the collaboration capabilities. Acheter arimidex,   Solutions in AppExchange will be able to use profiles, real time streams, Ohio OH, Connecticut CT Conn., and other API's.   With a 100 customers testing out user experience, scalability, ordering epogen online, Evista kopen, and security, Salesforce.com, purchase capecitabine, Order cytoxan online cheap, moves from vaporware to beta.   Some key features include:


  • Aggregating streams of information. Employees can subscribe to feeds such as internal updates, social networks, cheapest gleevec in the world, Order epogen online cheap, and documents.

  • Automating status updates. Users can receive updates from system and user generated alerts.  Alerts can include documents and related links.

  • Enabling secure document sharing, Delaware DE Del.. Cheap generic epogen, Chatter feeds can be searched to find relevant information.  Document sharing is protected by a secure sharing model from the Force.com platform.


The Bottom Line For Customers - Chatter Represents A First Step Towards Social CRM

Customers seek solutions that bridge the gap between Enterprise 2.0 collaboration with enterprise applications.  Investment in solutions like Chatter fit well with Salesforce.com's existing list of innovative customers.   Many require more in-depth social capabilities.  Should Chatter be delivered in 2010, customers will win by being able to minimize the number of SaaS platforms, buy capecitabine from canada, Louisiana LA,   reduce the related costs of vendor management, and take a first step into Social CRM, ordering evista pill. For capecitabine online, The Bottom Line For Vendors - Chatter Beta Buys Salesforce.com Time To Fend Of Best of Breed Competitors.

Learning from the lessons of Siebel, Marc Benioff does not intend for SalesForce.com to be a one trick pony.  Force.com represented a step to build an ecosystem and extend beyond CRM.  Success in AppExchange proves out the strength of the ecosystem, order casodex no prescription. With Chatter, ostaa halvalla capecitabine, Halvalla arimidex apteekki, Salesforce.com establishes a second foothold into the world of Social CRM and Enterprise 2.0.  The pre-announcing in November bought Salesforce.com time to fend off best of  breed collaboration solutions and emerging Social CRM vendors.  Announcing a private beta with 100 customers, not only shows momentum, Acheter en ligne cytoxan, Gleevec pedido en línea, but also gives Salesforce.com time to prove out the solution.  In any case, they SaaS leader buys time and can keep some of the best of breed solutions temporarily out of its accounts, order gleevec no rx. North Dakota ND, Your POV

Are you a Salesforce.com customer?  How will you use chatter?  When do you plan to deploy.  Let us know if you need help with:


  • Building a multi-vendor SaaS strategy

  • Negotiating your Salesforce.com contract

  • Crafting a SaaS integration strategy


Please post or send on to rwang0 at gmail dot com or r at softwaresinsider dot org and we’ll keep your anonymity.
Related resources and links

20100125 Monday's Musings: The Hidden Value in SaaS Deployments

20091222 Tuesday’s Tip: 10 Cloud and SaaS Apps Strategies For 2010

20091012 Research Report: Customer Bill of Rights - Software-as-a Service

20090602 Tuesday’s Tip: Now’s The Time To Consider SaaS Software Escrows

20081028 Tuesday’s Tip: SaaS - Integration Advice

20090714 Sandhill.com - R ‘Ray’ Wang - “Opinion: Moving to a SaaS Offensive”

20070903 Trends: What’s all the fuss about True SaaS, acquistare a buon mercato casodex, Ordering gleevec online legally, OnDemand, Hosting, cheap evista from canada. Oklahoma OK Okla.,

20091208 Tuesday’s Tip: 2010 Apps Strategies Should Start With Business Value

20091109 Monday’s Musings: SaaS, SOA, Integration and How To Make A Peanut Butter And Jelly Sandwich In The Cloud


Copyright © 2010 R Wang and Insider Associates, LLC. All rights reserved.

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IBM Adds A Leading Customer Data Integration/MDM Pioneer To Its Master Information Management Arsenal
Buy capecitabine, With arguably 10 master information management acquisitions since 2003, IBM continues to push towards its goal of adaptive master data management (MDM) (see Figure 1).  The recent acquisition of Initiate Systems comes after the heals of Oracle's purchase of SilverCreek Systems in January 2010 and Informatica's purchase of Siperian in January 2010.  Rapid consolidation in the MDM market has effectively removed 3 of the 4 leading vendors in MDM.  The Initiate Systems acquisition brings IBM key benefits such as:


  • Strong and proven customer data integration platform. Initiate Systems brings best-in-class data de-duplication, Acquistare online gleevec, security and privacy, and strong data acquisition capabilities to IBM.  A key hallmark of the solution is the rapid real-time matching capabilities and hierarchy management.  Among all the MDM vendors, Initiate brings the most number of productive, Jotta capecitabine verkossa, live customers - about 100 of its estimated 200 customer count.

    Point of view (POV): As with rival Oracle, California CA Calif., IBM must take steps to harmonize the different MDM solutions in its portfolio.  Today, IBM offers Infosphere MDM Server for PIM based on Trigo product information management (PIM) and Infosphere MDM Server 9 based on DWL for customer data integration (CDI).  Initiate Systems adds a third and capable product into the line up that's optimized for customer data.


  • Deep healthcare and public sector experience. Initiate Systems made its mark in health care and public sector.   Today, Køb discount zometa, Initiate serves over 2400 health care sites and over 40 health information exchanges (HIE).  Key clients include Alberta Ministry of Health and Wellness, Alaska AK, BMI Healthcare (UK), Calgary Health Region, CVS/Caremark, buy casodex pill, Humana, Buy epogen online, Ochsner Health System, the State of North Dakota's Department of Health and Human Services and the University of Pittsburgh Medical Center.  In the past years, the Chicago, iressa pill, IL based vendor has branched out to other verticals such as financial services, Capecitabine without prescription, high-tech, manufacturing, and retail.  However, Kansas KS Kans., its gained the most ground in B2C public sector industries such as health care, Köpa casodex online, law enforcement, governmental agencies, and intelligence.

    POV: Expect IBM to augment Initiate's strengths with IBM's InfoSphere Identity Insight and InfoSphere Global Name Recognition to address the B2C public sector industries.   In health care, New Jersey NJ N.J., IBM Global Services already serves as a key reseller and this will ease the integration of this practice area into Big Blue.  Expect Initiate to continue its lead in EMPI and role in public sector projects.  Consequently, Cheap zometa without prescription, IBM will have to address how they will work with rival partners such as Raytheon, Informatica, Carefx, cheap capecitabine online, Healthvision, Ordering epogen without prescription, Agfa, and dbMotion.


  • Strong management team, Mississippi MS Miss.. Bill Conroy (CEO) and his capable management team drove an estimated $100M in revenues with a 4 year CAGR of 50% and zero debt. On top of this, they secured a $31M Series E round of funding from EMC, Informatica, Dunruth Capital, BCBS Capital, and Paladin Capital.

    POV: With arguably one of the most capable management teams in the industry and one of the sharpest sales minds, Greg Shaw, IBM adds some key assets to its management ranks.  How they navigate the Big Blue bureaucracy will be a test of how well IBM conducts integrations of high performing companies.  Given the improved collaboration culture within IBM Software Group and the rest of IBM, the future bodes well.



Figure 1, buy capecitabine. Buy iressa no prescription, IBM's MDM Acquisition Road Map

IBM's MDM Acquisition Roadmap

The Bottom Line For Users - IBM Brings Stability To Initiate's Customers And Adds A Series Of Big Blue Capabilities

Initiate customers gain access to the assets of IBM.  Customers can expect IBM to integrate the product line over 2 years but benefit immediately from synergies with other IBM Information Management products such as its knowledge base of industry models, governance, BI & performance management tools, ordering gleevec from canada, and identity and management tools.  As with most IBM acquisitions, Order cytoxan overnight delivery, key personnel in product development, support, and sales will be incentivized to stay for at least 2 years, Arizona AZ Ariz., providing enough time for knowledge transfer and account transitions.  In general, Zometa farmacia a buon mercato, non-IBM customers will gain new resources.  Existing IBM customers will find business as usual.

The Bottom Line For Vendors - MDM Moves From Best Of Breed To Foundational Software Stack Component

Given the foundational nature of MDM in any vendor's software stack, expect more rapid consolidation in the MDM market with very few independents by the end of 2010.  Potential acquirers include EMC, Illinois IL Ill., HP, αγοράσετε zometa, IBM, Microsoft, Oracle, köpa rabatterade cytoxan, and SAP.  Potential targets for EMC, Köpa zometa online, SAP, and HP include Datactics, Kalido, Talend, and Visionware.   With Initiate Systems in IBM's hands,  Microsoft's most likely target would be VisionWare or Kalido as they are the only two vendors optimized on the Microsoft stack.  SAP, EMC, and HP may be better off looking at Kalido for its strong pharma, insurance, and data governance capabilities for MDM.  MDM will move more and more vertical as domain specific issues become paramount.



Your POV

Are you an IBM or Initiate Systems customer?   How do you feel about the acquisition?  Would you like to learn how to:


  • Develop an MDM strategy?

  • Select an MDM solution?

  • Negotiate an MDM contract?

  • Design a data governance program?


Please post or send on to rwang0 at gmail dot com or r at softwaresinsider dot org and we’ll keep your anonymity.
Related Links And Resources

Here's a list of resources.  They will be added on an ongoing basis and updated as appropriate.

Official IBM Press Release

20100203 Spend Matters - Jason Busch "IBM Takes the CDI/EMPI Initiative with its Initiate Acquisition"

20100203 ZD Net: Between the lines - Larry Dignan, Sam Diaz, Andrew Nusca "IBM buys Initiate; Bets on Healthcare IT"

20100203 IDG News Service - Chris Kanaracus "IBM Buying MDM Vendor Initiate Systems"

20100203 SearchCRM.com - Jeff Kelly "IBM to Acquire MDM Vendor Initiate Systems"



Copyright © 2010 R Wang and Insider Associates, LLC. All rights reserved.

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