BIBLIOGRAPHY PACKAGED APPS STRATEGY July XX, 2009, Best Practices, "How to Make the Case for a Purpose Built App When You Are Locked-In to Your ERP Vendor" June 30, 2009,  Forrester Podcast - "Optimizing Commoditized Business Processes To Drive Cost Savings" May 19, 2009, Trends, "SharePoint And BI Survey Q&A: The Last Mile To Business Intelligence Users" (Editor) May 13, 2009, Best Practices, "To BW Or Not To BW?" (Contributor) March 2, 2009, Best Practices, "Architectural Business Value: An Architect's Proper Contribution To Packaged Apps Selection" (Editor) January 14, 2009, Best Practices, "Shape Your Apps Strategy to Reflect New SaaS Licensing and Pricing Trends" December, 22, 2008, Best Practices, "Five Steps to Building a Recession Proof Packaged Apps Strategy" May 16, 2008, Tech Choices, "The ROI of Packaged Apps Instance Consolidation" March 28, 2008, Trends, "Packaged Apps Strategies Take A Back Seat At Most Enterprises" March 20, 2007, Best Practices, "Does Your Apps Strategy Support Your Corporate Business Drivers?" December 11, 2007, Best Practices, "Forrester's Long-Term Packaged Applications Strategy Framework " November 27, 2007, Best Practices, "Why You Need A Long Term Apps Strategy?" CORE ERP (Enterprise and SMB) August XX, 2009, Market Overview, "Public Sector ERP" July XX, 2009, Trends, "Profiles in Dynamics Applications - Microsoft Dynamics" July XX, 2009, Trends, "Profiles in Dynamic Applications - Epicor 9" June XX, 2009, Market Overview, "ERP for SMB - Purpose Built Vertical Apps Thrive Amidst a Recession" June 5, 2009, Business Data Services, "State of Enterprise Software: 2009" June 5, 2009, Business Data Services, "State of SMB Software: 2009" April 17, 2009, Quick Take, “Microsoft Moves Dynamics Forward With New Releases And Simplified Pricing Strategies” March 17, 2009, Quick Take, "SAP Harmonized Portfolio With Business Suite 7" March 12, 2009, Best Practices, "What BP&A Pros Need To Know About Architects' Proper Contribution To Packaged Apps Selection" (Editor) February 13, 2009, Trends, "Trends 2009: Enterprise Apps/ERP" November 11, 2008, Topic Overview, "Enterprise Apps Vendor Selection" October 31, 2008, Tech Choices "Which has the better apps strategy: Oracle or SAP?" October 17, 2008, Trends, "Inquiry Spotlight: ERP Strategies" June 24, 2008, Topic Overview "Topic Overview: Enterprise Resource Planning" May 29, 2008, Trends, "Enhancement Packages Improve SAP Upgrade Value" May 16, 2008, Tech Choices, "The ROI of Packaged Apps Instance Consolidation" April 30, 2008, "Lawson Steps Up Its Game" March 31, 2008, Quick Take "Microsoft Dynamics Gets Renewed Focus" January 25, 2008, Data Overview "The State Of Enterprise Software Adoption" September 14, 2007, Quick Take, "Insights on Oracle's Strategy from Charles Phillips" August 13, 2007, Market Overview, "Competition Intensifies for the Mid-market Customer" February 12, 2007, Quick Take, "SAP Bolsters Mid-market Focus With Two New Offerings:, February 7, 2007, Best Practices "Be Not Afraid of ERP Instance Consolidation" November 2, 2006, Data Overview "The State Of Enterprise Software Adoption" October 30,2006, Topic Overview "Enterprise Applications Vendor Selection September 19, 2006, Quick Take "SAP Revamps Its Release Strategy" August 8, 2006, Topic Overview "Topic Overview: Enterprise Resource Planning" June 14, 2006, Best Practices "Eleven Entry Points To SOA For Packaged Applications" March 31, 2006, Tech Choices "Oracle Versus SAP In Enterprise Applications: Let The Battle Of Architectures Begin!" February 7, 2006, Trends "Trends 2006: ERP Applications For SMBs" February 6, 2006, Best Practices "A Tale of Two Models For Instance Consolidation" April 19, 2005, Tech Choices "To Be Or Not To Be Single-Instance ERP" April 7, 2005, Market Overview "Midsize ERP Vendors Fend Off Newcomers"Long Term Packaged Apps Strategy CONTRACT NEGOTIATIONS STRATEGY - SOFTWARE LICENSING AND PRICING September XX, 2009, Market Overview, “Comparing the Support and Maintenance plan offerings” August, XX, 2009, Tech Choices, “The Forrester WaveTM: BI Pricing and Licensing, Q3 2009″ (Supporting Boris) August, XX, 2009, Tech Choices “The Forrester WaveTM: Enterprise Apps Software Licensing and Pricing, Q3 2009″ July XX, 2009, Quick Take, “Changes in Vendor X’s Software Licensing and Pricing Rules” July XX, 2009, Best Practices, “Seven Steps to Successful Contract Negotiations Strategy” (collab with Rymer, Reichman, Voce) July 7, 2009, Best Practices “An Enterprise Software Licensee’s Bill of Rights V2” June 1 2009, Trends, “Enterprise Applications Software Licensing and Pricing Quarterly Update Q2, 2009″ April 17, 2009, Quick Take, “Microsoft Moves Dynamics Forward With New Releases And Simplified Pricing Strategies” April 3, 2009, Best Practices "Craft Your Negotiations Strategy To Reflect New Packaged Apps Licensing And Pricing Trends" March 13, 2009, Best Practices, "Base Your Oracle "Red Stack" Negotiations Strategy On Your Oracle Adoption Strategy" January 14, 2009, Best Practices, "Shape Your Apps Strategy to Reflect New SaaS Licensing and Pricing Trends" January 8, 2009, Inquiry Spotlight, "What Apps Professionals Need To Know About Packaged Apps Software Licensing And Pricing" December 22, 2008, Trends, "The Spread Of Remarketed Software Could Be A European Response To The Economic Crisis" (Editor) December, 08, 2008, Trends, "Inquiry Spotlight: Software Licensing and Pricing" October 10, 2008, ToolKit, "Forrester's SAP Enterprise Support Value Calculator" October 10, 2008, Best Practices, "Coping with SAP's Pricey Maintenance Hike" June 28, 2008, Quick Take, "Oracle List Prices Shift: Don't Panic" March 3, 2008, Quick Take, "SAP Raises Maintenance Fees for New Customers" January 23, 2008, Trends, "Trends 2008: Application Licensing and Pricing" October 15, 2007, Tech Choices "The Forrester WaveTM: Enterprise Apps Software Licensing and Pricing, Q4 2007" March 15, 2007, Trends, "Enterprise Applications Software Licensing and Pricing Quarterly Update, Q1 2007" February 15, 2007, Best Practices, "Shared Services Consortium Buying Brings Enterprise-Class Benefits To Public Sector SMEs" December 18, 2006, Best Practices "An Enterprise Software Licensee's Bill of Rights" October 30,2006, Topic Overview "Enterprise Applications Vendor Selection" September 20, 2006, Tech Choices "Comparing The ROI Of SaaS Versus On-Premise Using Forrester's TEITM Approach" August 29, 2006, Best Practices "Assessing New Vendor Financing Options" July 11, 2006, Best Practices "The Financial Impact Of Packaged Applications" January 6, 2006, Trends "Trends 2006: Enterprise Software Licensing" November 10, 2005, Tech Choices "The Forrester WaveTM: Enterprise Applications Software Licensing, Q4 2005" July 26, 2005, Tech Choices "Enterprise Software Licensing MASTER DATA MANAGEMENT AND CUSTOMER DATA HUBS July XX, 2009, Trends, "Trends 2009: Master Data Management" July XX, 2009, Best Practices, "Rapid Implementations Strategies for CDI" October 29, 2008, Best Practices, "The ROI Of Master Data Management" (Contributor) August 01, 2008, Tech Choices "The Forrester WaveTM: Customer Hubs, Q3 2008" May 30, 2008, Best Practices, "Building The Business Case For Master Data Management" May 16, 2008, Trends, "Trends 2008: Master Data Management" November 21, 2007, Quick Take "D&B's Acquisition of Purisma Signals Market Shift" February 22, 2007, Trends, "Trends 2007: Master Data Management" December 22, 2006, Tech Choices "The Forrester WaveTM: Customer Hubs, Q4 2006" March 6, 2006, Trends "Trends 2006: Master Data Management" ORDER MANAGEMENT HUBS, PERFECT ORDERS AND END TO END ORDER MANAGEMENT CYCLES March 2, 2009, Trends, "Trends 2009: 20 Steps to a Perfect Order" November 14, 2008, The Forrester WaveTM: Order Management Hubs, Q4 2008 May 31, 2007, Quick Take, "The Order Management Missing Link: A Single Process Owner" May 9, 2007, Quick Take, "Acquisition of Comergent Brings Sterling Commerce Closer to the Perfect Order" April 21, 2006, Tech Choices "The Forrester WaveTM: Order Hubs, Q2 2006" February 6, 2006, Trends "Trends 2006: The Order Management Cycle" November 3, 2005, Best Practices "Designing The Order Management Cycle" February 24, 2005, Tech Choices "Beyond Order-To-Cash" PROJECT BASED SOLUTIONS August, XX, 2009, Market Overview, "Project Based Solutions Come of Age" January 22, 2009, Quick Take, "Tenrox 10 Empowers The Project Workforce" November 6, 2008, Quick Take, "Oracle Acquires Primavera" February 29, 2008, Trends, " Trends 2008: Project Based Solutions" May 10, 2007, Market Overview, "Introducing Project-Based Solutions" May 7, 2007, Market Overview, "Sizing The Project-Based Solutions Opportunity" SOFTWARE ECOSYSTEMS August, XX, 2009, Trends, "Five Level 3 IBM ISV Partners You Should Know" August, XX, 2009, Trends, "Five Level 3 Microsoft Dynamics Solution Partners You Should Know" April 22, 2009, Trends, “Forrester’s Partner-Type Taxonomy: Lingua Franca For A New Era”(Editor) September 3, 2008, Tech Choices, "How to Select a Partner Solution Offering" January 31, 2008, Market Overview, "Microsoft Will Make Small Acquisitions" January, 30, 2008, Market Overview, "IBM Will Be The Most Aggressive Acquirer of Apps" January 29, 2008, Market Overview, "Last Hurrah For Big Software Acquisitions" January 29, 2008, Market Overview, "SAP Will Return to Mostly Organic Growth" January 29, 2008, Market Overview, "Oracle Will Be An Active But Targeted Acquirer" August 22, 2007, Best Practices, "Avoiding Failure in Technology Partnerships" May 7, 2007, Trends, "Solutions-Centric Ecosystems Disrupt The Enterprise Software World Order" ANALYST RELATIONS BEST PRACTICES December 14, 2007, Best Practices, "Best Practices For Building Strong Relationships With Client Advocate Analysts" December 3, 2007, Best Practices, "Building Strong Analyst Relationships" August 14, 2006, Best Practices "Five Steps For AR To Improve Credibility With Product Teams" October 5, 2006, Trends "The Three Archetypes of Industry Analysts" *Items in Red are not commitments to delivery but a best estimate of the research agenda. 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