A Software Insider's Point of View

Recent Interactions, Media Mentions, Press Quotes, Sightings..

2010 

• 20100306 Managing Automation - Chris Chiappinelli “The MDM Supplier Market Gets a Bit Smaller”
• 20100306 Managing Automation - Stephanie Niel “Plex, IQMS, Apriso, Buck Downturn With Sales Gains”
• 20100306 2020Social - Gaurav “What are the Biggest Social CRM (SCRM) Use Cases and Opportunitites”
• 20100306 Digital Ingredients - Stefano Maggi - “Objectives and Social CRM”
• 20100305 Computerweekly - Cliff Saran “RightNow Rewrites SaaS Contract Rules”
• 20100305 WSJ All Things Digital - Brian Solis “Customers Inspire The Socialization of CRM”
• 20100305 WebAnalytics Demystified - John Lovett “Social CRM = Transformation”
• 20100305 NewComBiz - Tac Anderson “Social CRM is the First Step To Social Business And World Domination”
• 20100305 BNOX - Clo Willaerts ” Tools to Catch A Lead In Mid-Air”
• 20100305 Customer Think/Effective CRM - Mike Boysen “The Social Media Plug-In To Make Businesses Customer Centric”
• 20100305 Cloud Avenue - Jacob Morgan “Report on 18 Use Cases for Social CRM”
• 20100305 WebMetricsGuru - Marshall Sponder “22K and Altimeter Group’s Social CRM Paper Plus a Gap”
• 20100305 Business Two Zero - David Terrar “Social CRM - The New Rules”
• 20100305 Inside The Marketer’s Studio - David Berkowitz “The Must Read Report On Social Customer Relationship Management”
• 20100305  ZDNET Social CRM: The conversation - Paul Greenberg “RightNow’s New Customer Service Agreement Genuinely Important”
• 20100304 eWeek - John Pallatto ” RightNow Technologies Touts Flexible ‘Cloud Service Agreement’”
• 20100304 ZDNet Irregular Enterprise - Dennis Howlett “RightNow shifts the needle on enterprise value”
• 20100304 SearchCRM.com/TechTarget - Barney Beal “RightNow challenges SaaS market to provide clearer SLA’s, fairer pricing”
• 20100304 Investor’s Business Daily - J Bonasia “RightNow Vows Lighter Clouds”
• 20100304 nextGov - Emily Long “Cloud Computing Trauma”
• 20100304 Market Watch - Press Release “RightNow Calls Out Enterprise Software Industry With ‘Cloud Challenge’”
• 20100301 IDG News Service - Chris Kanaracus “SAP Lands Major Deal With 3M At Oracle’s Expense”
• 20100301 IDG News Service - Chris Kanaracus “Infor’s Flex Upgrade Program Termed Early Success”
• 20100228 Destination CRM/CRM Magazine - Jessica Tsai “Who Analyzes The Analysts”
• 20100228 Destination CRM/CRM Magazine - Jessica Sebor “The 2010 CRM Service Awards: Service Leaders — Contact Center Infrastructure”
• 20100224 CIO Magazine - Thomas Wailgum “ERP Support: How Far Will Oracle Go to Protect Golden Egg?”
• 20100224 ZDNet Irregular Enterprise - Dennis Howlett “How Oracle gets customers to keep paying”
• 20100223 IDG News Service - Chris Kanaracus “Support Decision Looms For SAP Users”
• 20100223 IT Business Edge - Loraine Lawson “DataFlux Ups Its Game with New, Integrated Solution”
• 20100222 IDG News Service - Chris Kanaracus “DataFlux Goes up Against MDM Giants With New Platform”
• 20100217 IDG News Service - Chris Kanaracus “Oracle Making New Push Into Social Service Software”
• 20100217 PRLog.org - Gateway Academy “Gateway Academy Hits Stride — Wins Progressive Manufacturing 100 Award”
• 20100216 SearchCloudComputing.com/TechTarget.com - Barbara Darrow, Carl Brooks “Oracle desperately seeking cloud cred”
• 20100211 IDG News Service - Chris Kanaracus “SAP makes more executive changes”
• 20100211 Processor.com - Kurt Marko “Using a consultant when making IT purchases”
• 20100211 Monkchips - James Governor “Leo’s Sustainable Legacy: thoughts on SAP’s CEO changes”
• 20100211 ComputerWeekly.com Warwick Ashford “Businesses can expect better service as SAP puts its house in order”
• 20100209 Financial News USA
• 20100209 SearchCRM.com/TechTarget - Barney Beal “Social CRM customer data management can be the hard part”
• 20100209 IDG News Service - Chris Kanaracus “SAP to split user conference between Europe, US”
• 20100209 InformationWeek Global CIO - Bob Evans “An Open Letter To SAP Chairman Hasso Plattner”
• 20100208 Computer Weekly - Warwick Ashford ” SAP admits enterprise support plan was a mistake”
• 20100208 SearchOracle.com/TechTarget - Ed Scannell “Oracle buys SOA management company AmberPoint”
• 20100208 DestinationCRM - Lauren McKay “After CEO Ouster, Plattner’s Plea: “Please Trust SAP. We Have Not Forgotten You.” “
• 20100208 SearchSAP.com/TechTarget - Courtney Bjorlin “SAP’s new CEOs need to show vision, clear product roadmap to customers, observers say “
• 20100208 Bloomberg - Ragnhild Kjetland “SAP Upheaval Pits Plattner Against Ellison in Market-Share Spat”
• 20100208 ReadWriteCloud - Alex Williams “Will SAP CEO Shakeup Lead to a Unified Cloud Computing Strategy?”
• 20100208 Wall Street Journal - Vanessa Furhmans ” SAP Chief Quits; Co-CEOs step in”
• 20100208 Associated Press - Matt Moore “Shares slip on CEO’s ouster; questions”
• 20100208 Computerworld UK - Elizabeth Heichler and Mike Simons “SAP CEO Leaves”
• 20100208 LeMag IT - Reynald Fléchaux “SAP : Apotheker évincé, Plattner place la jeune garde sous surveillance”
• 20100208 Wall Street Journal: All things digital - John Paczkowski “SAP Board to CEO: Auf Wiedersehen, Sweetheart”
• 20100208 IDG News Service -  Joab Jackson and Chris Kanaracus “SAP Hits Reset Button With CEO Change”
• 20100208 ComputerWeekly - Warwick Ashford “SAP moves to restore customer and employee trust”
• 20100208 Information Age - Pete Swabey “SAP CEO Steps Down”
• 20100207 Wall Street Journal - Archibald Preuschat “SAP Returns to Co-Ceo Leadership, Apotheker resigns”
• 20100207 Information Week - Doug Henschen “SAP CEO Apotheker Resigns; Co-CEO’s Named”
• 20100207 Managing Automation - David Brossell “SAP CEO Resigns Suddenly”
• 20100205 ZDNet Irregular Enterprise - Dennis Howlett “Forrester crimps bloggers: Epic 2.0 fail”
• 20100204 IT World Canada - Kathleen Lau “IBM has ulterior motives with Initiate: Informatica”
• 20100203 InformationWeek Global CIO - Bob Evans “Will Informatica’s Surging Success Trigger A Takeover”
• 20100203 MSDynamicsWorld.com - Linda Rosencrance “More ISVs Building on the Microsoft Dynamics CRM Platform to Offer Specialized XRM Solutions for Vertical Markets”
• 20100203 IDG News Service - Chris Kanaracus “IBM Buying MDM Vendor Initiate Systems”
• 20100203 SearchCRM.com/TechTarget - Jeff Kelly “IBM to Acquire MDM Vendor Initiate Systems”
• 20100202 Next Generation Enterprises - Dion Hincliffe “Social Business and Next-Generation CIOs - Exploring The Macro Conditions”
• 20100202 SearchSAP.com/TechTarget - Courtney Bjorlin “SAP standard support decision hinges on inflation, fees”
• 20100129 SearchManufacturing.comTechTarget  - Brenda Cole “Manufacturing ERP software selection and implementation in a down economy”
• 20090129 IDG News Service - Chris Kanaracus “Informatica Plugs MDM Hole With Siperian Buy”
• 20100129 ZDNet IT Project Failures - Michael Krigsman “‘Pain chains’ and the IT Devil’s Triangle”
• 20100128 RedmondMag.com - Jeffrey Schwartz “Microsoft’s Future: Crystal Clear”
• 20100127 IDG News Service - Chris Kanaracus “Oracle promises top-notch support for Sun customers”
• 20100127 SearchOracle.com/TechTarget - Ed Scannell “Oracle lays out its vision for a Sunny future”
• 20100125 IDG News Service - Chris Kanaracus “Talend Reveals Open Source MDM”
• 20100125 IDG News Service - Chris Kanaracus “New Markets: The Wisdom of Your Crowd”
• 20100125 CIO Magazine - Thomas Wailgum “Big News Coming from Major IT Players This Week”
• 20100122 IDG News Service - Chris Kanaracus “Infor looks to raise its profile in 2010″
• 20100121 IDG News Service - Chris Kanaracus “Is the SAP KPI Program Really Dead?”
• 20100121 The Social Customer - Brent Leary “The State of CRM: Analyst Roundtable Discussion” (Podcast)
• 20100117 ZDNet Irregular Enterprise - Dennis Howlett “SAP’s Maintenance Cost Sleight of Hand”
• 20100115 SearchSAP.com/TechTarget - Courtney Bjorlin ” Choosing Standard or Enterprise support more difficult for SAP customers with no KPIs “
• 20100114 IDG News - Chris Kanaracus “SAP shakes up support structure, executive organization”
• 20100114 Information Week - Doug Henschen “SAP Reintroduces Tiered Maintenance”
• 20100114 ComputerWorldUK - Mike Simons “Update: SAP does U-turn on Enterprise Support”
• 20100114 Enterprise System Spectator - Frank Scavo “Flash: SAP backs down on 22% maintenance fees”
• 20100113 InFullBloom - Naomi Bloom “Reflections Of A Digital Immigrant Gone Semi-Native: Professional Value Of Social Technology”
• 20100107 InformationWeek  Global CIO - Bob Evans “This list can help increase the value of your SAP environments, courtesy of analyst Ray Wang”
• 20100106 SearchOracle.com/TechTarget - Ed Scannell and Jeff Kelley “Oracle acquires data quality management software maker Silver Creek”
• 20100104 Computer Business Review  - Jane Milne “The Road Ahead”

2009

• 20091229 The Australian - Mahesh Sharma “From bust to rationalisation in fast-paced hi-tech world”
• 20091227 San Francisco Business Times - Patrick Hoge “Marc Benioff: Salesforce.com CEO defied gravity in 2009″
• 20091223 Outside In Marketing - Steve Keifer “When Will Technology Analyst Market Research be Free?”
• 20091222 Building 43 - Robert Scoble “VIDEO INTERVIEW:  2010 trends promise more speed, integration”
• 20091222 SearchSAP.com/TechTarget - Courtney Bjorlin “SAP’s New Year’s resolution: Work more closely with customers than ever”
• 20091216 IT World Canada - Rafael Ruffolo “OPINION: Five ERP vendors not named SAP or Oracle”
• 20091214 Feeding the SAP Ecosystem - Jon Reed “Reactions to the SAP Influencer Summit 2009: Conversation Meets The Bottom Line”
• 20091214 Pgreenblog - Paul Greenberg ” Some Pre-Forecast Odds & Ends re: Social CRM”
• 20091214 SearchSAP.com/TechTarget - Courtney Bjorlin “Ray Wang Discusses SAP Priorities in 2010″
• 20091214 IDG News Service - Thomas Wailgum “Oracle Decade of Acquisitions: Innovative or Just Well-Financed?”
• 20091211 Infosys Customer Management Blog - Jairaj Asok Kumar “Enterprise Content management integrated with MDM”
• 20091211 TMC.net - Patrick Barnard “The New Release Ditches its SAP R/3 System in Favor of NetSuite”
• 20091211 Sway - Barbara French “SAP Influencer Summit: an example of real time influencer relations”
• 20091211 DBMS2 - Curt Monash “Ray Wang on SAP”
• 20091210 SearchSAP.com/TechTarget - Barney Beal “As SAP shows ‘clear path forward,’ some users look to stay behind”
• 20091210 Information Week - Bob Evans “Global CIO: Why SAP Won’t Match Oracle’s 22% Maintenance Fees”
• 20091209 The Practitioner - The Practitioner “Circle | R “Ray” Wang, Altimeter Group”
• 20091208 ZDNet IT Project Failures - Michael Krigsman “SAP Influencer Summit: First Impressions”
• 20091204 SearchOracle.com/TechTarget - Ed Scannell “Oracle reportedly offers EC a MySQL Compromise in Oracle-Sun deal”
• 20091203 SearchSAP.com/TechTarget - Chris Maxcer “Integrating BI With ERP Systems: Plan for Data Quality and MDM”
• 20091203 ZDNet Irregular Enterprise - Dennis Howlett “Anti-SAP?, pfft!”
• 20091203 IDG News Service - Chris Kanaracus ” No quick resolution likely for SAP KPI saga”
• 20091203 Enterprise Irregulars - Vinnie Mirchandani “The Anti-SAP Conference?”
• 20091201 Computerworld UK - Mike Simons “SAP users wait for vital support announcement”
• 20091201 InformationWeek: Global CIO - Bob Evans “Global CIO: Will SAP Move To Tiered Maintenance Fees?”
• 20091201 Managing Automation - Jeff Moad “SAP postpones maintenance hike”
• 20091130 Technobabble 2.0 - Jonny Bentwood “Top Analyst Blogs 2009″
• 20091130 The Naked Pheasant - Edelman’s UK Technology Team “Time for Change in the Enterprise IT Market - SAP et al under pressure?”
• 20091127 LeMonde Informatique - Olivier Rafal “L’analyste Ray Wang accuse SAP de faillir à ses promesses d’innovation”
• 20091127 ComputerWorld Canada - Rafael Ruffolo “ERP: Getting it right”
• 20091126 IT Web - Leigh-Ann Francis “SAP criticised for slow innovation”
• 20091125 SAP.Info - Christoph Zeidler “SAP UKI User Group - How Innovative Is SAP?”
• 20091125 Managing Automation - “With New App, NetSuite Bites The Hand That Feeds It”
• 20091125 Computing - Nicola Brittain “SAP criticised for slow pace of innovation”
• 20091125 ComputerWeekly - Warwick Ashford “In bed with SAP - the future for enterprise software?”
• 20091125 eWeek Europe - Sophie Curtis “European Software Companies Lack Innovation, especially SAP”
• 20091125 myCustomer.com - Stuart Lochlan “Analyst tells SAP Analyst tells customers to kick open the SAP lab doors and demand what they need!”
• 20091125 Silicon.com - Tim Ferguson “Users tell SAP: We need to talk more”
• 20091125 CIO Magazine - Martin Veitch “Big software has given up on delivering the ‘Next Big Thing’”
• 20091125 Computerworld UK - Staff “SAP ‘not delivering on innovation’ user group told”
• 20091125 ZDNet Irregular Enterprise - Dennis Howlett “SAP users start to flex their muscles”
• 20091125 Deal Architect - Vinnie Mirchandani “The end of packaged software as we know it?”
• 20091124 AccMan - Dennis Howlett “5 recent SAP failures”
• 20091124 business CLOUD 9 - Stuart Lochlan “Innovation woes fuels the mess of SAP’s cloud strategy”
• 20091124 ComputerWeekly - Karl Flinders “SAP at odds with user group over prices”
• 20091123 ZDNet Irregular Enterprise - Dennis Howlett “Fawning over Chatter and how SAP missed its chance”
• 20091123 ComputerWeekly - Warwick Ashford ” SAP vows to get closer to users”
• 20091123 CIO Magazine - Thomas Wailgum Cloud Computing’s Messiah: Marc Benioff’s Cult of Personality”
• 20091118 ZDNet IT Failures - Michael Krigsman “Salesforce Chatter: Something to talk about”
• 20091118 ZDNet Irregular Enterprise - Dennis Howlett “Salesforce Chatter: what a clangar!”
• 20091118 IDG News Service - Chris Kanaracus “Salesforce.com announces ‘Chatter’ social-networking app”
• 20091118 SearchOracle.com/TechTarget - Ed Scannell, Jeff Kelly “SAP, Microsoft align against Oracle in business software market”
• 20091116 Cloud Avenue - Hutch Carpenter “Social Software 2.0: Enterprise Process Ubiquity”
• 20091114 ZDNet Irregular Enterprise - Dennis Howlett “Another chapter starts to unfold in the SAP maintenance story”
• 20091113 IDG News Service - Leo King “SAP user group confab big event after Sapphire canceled“
• 20091111 IDG News Service - Chris Kanarcus “Oracle Support Portal Woes Could Erode Users’ Trust”
• 20091110 ZDNet Irregular Enterprise - Dennis Howlett “Epicor Perspectives: The Analyst View”
• 20091109 Enterprise Irregulars - Chris Selland “Today’s Deals Extend - Will Tomorrow’s Expand?
• 20091109 IDG News Service - Chris Kanaracus - “Customers can gain from becoming a customer reference”
• 20091107 Managing Automation The Edge Blog - Jeff Moad “SaaS: Ready for Prime Time?”
• 20091105 Strategy Driven Execution-Nenshad Bardoliwalla’s “Is Enterprise 2.0 a Savior or a Charlatan? How Strategy-Driven Execution can pave the path to proving legitimate business value.”
• 20091103 IDG News Service - Chris Kanaracus “Microsoft Pushes Switchover Deal On CRM Online”
• 20091102 Sustainable Public Financial Management - Doug Hadden “Master Data Management (MDM) and the Semantic Web”
• 20091030 SearchOracle.com/TechTarget - Ed Scannell - “Users caution to look before you leap with Oracle Fusion Applications”
• 20091029 CIO Magazine - Thomas Wailgum “Oracle vs SAP: Battle of the Fall Balance Sheets”
• 20091028 Dow Jones Newswire /Wall Street Journal - Jessica Hodgson “SAP 3Q Points To Broader Business Software Challenges”
• 20091028 LeMagIT - Reynald Fléchaux “Ray Wang: Altimeter ‘SAP est en retard par rapport à Oracle’”
• 20091021 Information Week - Mary Hayes Weier “A ‘Bill Of Rights’ For SaaS Customers”
• 20091020 IDG News Service - Chris Kanaracus “Challenges Await Head of New SAP User Group”
• 20091020 Sapience - “Mark Your Calendars R ‘Ray’ Wang To Keynote Sapience 2009″
• 20091016 CIO Magazine - Thomas Wailgum “Oracle Open World Wrap Up: The Best and Worst From San Francisco”
• 20091015 Wall Street Journal - Ben Worthen “Oracle Targets a New Rival: Former Ally IBM”
• 20091015 CIO Magazine - Thomas Wailgum “Reporter’s Notebook: Oracle Open World 2009″
• 20091014 IDG News Service - Chris Kanaracus “Ellison: Fusion Applications in 2010″
• 20091013 Economic Times of India - Pankaj Mishra “Software Clients Bet Big On Third Party Maintenance”
• 20091012 Enterprise System Spectator - Frank Scavo “Ray Wang Gives His Impressions On Open World”
• 20091009 Microsoft Certified Professional Online - Kurt Mackie “Microsoft and CapGemini ink ERP deal “
• 20091007 IDG News Service - Chris Kanaracus “Rimini Street Ups Third Party Maintenance Ante”
• 20091007 ZD NET Social Business - Jennifer Leggio “Enterprise IT buyers: Your ‘Avengers’ have arrived”
• 20091007 TechTarget / SearchITChannel.com - Barbara Darrow “Oracle to bestow metals on its partners”
• 20091006 CIO Magazine - Thomas Wailgum “Bringing Down the House of Enterprise Software”
• 20091006 TechTarget / SearchSAP.com - Catherine LaCroix “Which five SAP projects should businesses launch now “
• 20091006 Technology Business Development - Chris Selland “Enterprise Advocates - from the buy side”
• 20091006 InformationWeek’s Digital Life - Michael Hickins “Five Amigos Fight The Power”
• 20091002 Redmond Channel Partner - Herb Torrens “Dynamics NAV 2009 Gets More User Friendly”
• 20091002 CRM Magazine - Jessica Tsai “Salesforce.com Invests in a Provider of Software-as-a-Service Accounting”
• 20091001 Computerweekly - Warwick Ashford “Start-ups rival SAP and Oracle with cheap software support”
• 20091001 Tech Target SearchOracle.com - Ed Scannell “Oracle’s PeopleSoft 9.1 has improved user productivity”
• 20090930 IDG News Service - Chris Kanaracus “Salesforce.Com, Coda Form New SaaS Financials Company”
• 20090929 ZD Net Irregular Enterprise - Dennis Howlett”Is the enterprise market tipping to SaaS”
• 20090928 Noop.NL - Jurgen Appelo “Top 200 Blogs for Developers (Q3 2009)”
• 20090925 MarketWatch - John Letzing “Can SAP and Oracle hold the line on maintenance fees?”
• 20090925 IDG News Service - Chris Kanaracus - “SAP Offers ‘free’ CRM for ERP Buyers”
• 20090925 Economic Times of India - Pankaj Mishra “Tech majors line up for UN ERP project”
• 20090924 IDG News Service - Chris Kanaracus “NetSuite, Merchant in EBay-Related Legal Row”
• 20090923 Redmond Channel Partner - Herb Torrens “Microsoft Extends Dynamics AX With Acquisitions”
• 20090921 IDG News Service - Chris Kanaracus “License audits: Preparing now can ease the pain”
• 20090921 Managing Automation (The Edge Blog) - David R. Brousell “Will Siemens Dump SAP Maintenance?”
• 20090918 SearchOracle.com - Ed Scannell “In the Oracle vs. SAP life sciences battle, Oracle gains a healthy lead”
• 20090917 Information Week - Bob Evans “Global CIO: SAP Jilted Again By Siemens: Isolated Case Or Deep Problem?”
• 20090917 Computerworld UK - Mike Simons “Siemens challenges SAP over maintenance costs”
• 20090915 Information Week Plug Into The Cloud - John Foley “IW500: Cracks In The Enterprise Software Model”
• 20090915 IT Business Edge - Ann All “Where IT, Marketing Intersect: Tools Like Jive’s Market Engagement”
• 20090915 CIO Magazine - Thomas Wailgum “Siemens and SAP Flap: Much Ado About Nothing–Yet”
• 20090913 Managing Automation - Jeff Moad “Two Years After Business ByDesign Intro, SAP Still Laboring over Rollout”
• 20090913 Managing Automation - Chris Chiappinelli  “More Rights For Software Buyers Touted”
• 20090912 ZD Net Irregular Enterprise - Dennis Howlett “Siemens Cans SAP Support”
• 20090909 IDG News Service - Chris Kanaracus “SAP: Still no ship date for long-promised small business ERP suite”
• 20090909 CIO Magazine - Thomas Wailgum “Why ERP Is Still So Hard”
• 20090903 IDG News Service - Chris Kanaracus “UN Document Details $300M Mega-ERP Project”
• 20090902 Sage Circle - Carter Lusher “Will there be “Altimeter envy” among some analysts at the largest firms? (What’s coming around the corner)
• 20090901 Deal Architect - Vinnie Mirchandani “Note to Self - Build Software Renewal roadmap through end of year 2010″
• 20090829 DestinationCRM - Lauren McKay “The Secret To Continuous Customer Management”
• 20090828 paidContent.org - Alex Ferreyra “Industry Moves”
• 20090827 Brian Sollis - “Grand Opening - Altimeter Group The Hangar”
• 20090827 Cloud Ave - Chris Yeh “@jowyang and the Circle of Life”
• 20090827 PR Week - Rose Gordon “Former Forrester Alums Team Up At Consulting Firm”
• 20090827 PR Squared - Todd Drefen “Social Media Leaders Making Changes”
• 20090827 New York Times - Claire Cain Miller “Ex-Forrester Analysts Resurface At Consulting Firm”
• 20090827 ARcade - Hill & Knowlton AR Team Blog “Former Forrester Analysts Join Altimeter Group”
• 20090827 The New Marketing - Steve Ellis “The Altimeter Group: Galacticos One and All”
• 20090827 Silicon Valley Business Journals - “Owyang, Wang Join Charlene Li at Altimeter”
• 20090827 Tekrati - Barbara French “Innovation Consultancy Unites Li, Wang, Owyang, and Schulz”
• 20090827 Horse for Sources - Phil Fersht “New Age Influence Peddling: Ray and Jeremiah Join Charlene’s Angels”
• 20090827 PR 2.0 - Brian Solis “ Jeremiah Owyang, Deb Schultz and Ray Wang Join Charlene Li at Altimeter Group “
• 20090827 Enterprise System Spectator - Frank Scavo “The Other Shoe Drops With Ray Wang”
• 20090827 IIAR - Jonny Bentwood - “The Superstars: Ray Wang, Jeremiah Owyang, and Deb Schultz Join Charline Li At Altimeter Group”
• 20090827 Sage Circle - Carter Lusher “Super Stars Owyang and Wang Joininging Altimeter Group Is Not Just About Social Media”
• 20090826 Tekrati - Barbara French ” Ray Wang And Jon Collins Voted Analyst Of The Year”
• 20090825 IDG News - Chris Kanaracus “Salesforce.com Rolls out VAR Program for Force.com”
• 20090825 IDG News - Chris Kanaracus “Appirio aims its new SaaS app at large services businesses“
• 20090824 Express Computer - Rajendra Chauhadry “SaaS is Not Hype”
• 20090821 TechTarget SearchOracle.com - Ed Scannell “Oracle gets the green light from the DOJ for Sun acquisition”
• 20090821 Read Write Web - Marshall Kirkpatrick “Why Jeremiah Owyang Is Leaving Forrester Research”
• 20090820 TechTarget SearchOracle.com - Ed Scannell “Oracle’s Primavera PPM Software To Be Showcased At Oracle Open World”
• 20090820 ZD Net Irregular Enterprise - Dennis Howlett “Jeremiah Owyang Quits Forrester”
• 20090818 IDG News - Chris Kanaracus “Oracle Looks To Planning Apps for Next Billions”
• 20090818  Insight Magazine - Daniel Dern “Cost Conscious Technology”
• 20090817  Market Strategies For IT Suppliers - Merv Adrian “Ray Wang leaves Forrester - What’s Next?”
• 20090811  Sage Circle - Carter Lusher “Ray Wang Leaves Forrester - Normal Course of Business”
• 20090811  IIAR - Jonny Bentwood “Analyst of the year 2009 (part 1)”
• 20090810 Express Computer - Akhtar Pasha  “Can Oracle Successfully Assimilate Sun?”
• 20090809 Managing Automation - Jeff Moad - “SAP Unveils an On-Demand Software Strategy for Large Enterprise Customers”
• 20090807 SAP Searchlight - Michael Doane - “Ray Wang Leaves Forrester”
• 20090806 Enterprise Anti-matter - Joshua Greenbaum “Hey Ray, Don’t Be A Stranger”
• 20090806 Enterprise System Spectator - Frank Scavo “Ray Wang leaving Forrester”
• 20090806 ZD Net Irregular Enterprise - Dennis Howlett “Ray Wang departing Forrester”
• 20090806 Deal Architect - Vinnie Mirchandani “Fellow rebel, Ray Wang”
• 20090806 Forrester Business Process and Applications Blog - Connie Moore “Best wishes to a colleague - Ray Wang”
• 20090731 Sage Circle - Carter Lusher “Don’t underestimate the visibility a blog can provide an analyst”
• 20090728 eWeek - Nicholas Kolakowski “Oracle Price Hikes May Be Part Of A Procurement Game”
• 20090728 Redmond Channel Partner - Kurt Mackie “Microsoft Attacks Sage In ERP Market Battle”
• 20090727 IT Business Edge - Kachina Dunn “SQL Server Team Points Out Price”
• 20090723 Information Week - Bob Evans “Global CIO: Have Oracle & SAP Hit Tipping Point With 22% Fees?”
• 20090723 Next Gen Enterprise - Dennis Moore “Enterprise Software Buyer’s Bill of Rights and Pricing”
• 20090722 CRN Australia - Brett Winterford “Oracle hikes database tools prices”
• 20090720 SearchSAP.com - Courtney Bjorlin “SAP to acquire Swiss retail software vendor SAF AG”
• 20090717 ZDNET UK - David Meyer - “Oracle Hikes Some Prices Up by 40pc”
• 20090717 SearchOracle.com - Ed Scannell “Oracle raises prices on database management packs”
• 20090716 IDG News Service - Chris Kanaracus - “Oracle hikes prices on database options”
• 20090715 IDG News Service - Chris Kanaracus - “Oracle software development reins in new hands”
• 20090714 IDG News Service - Chris Kanarcus - “SAP adds web services features to BusinessbyDesign”
• 20090714 SandHill.com - Opinion “Moving to a SaaS offensive”
• 20090714 Deal Architect - Vinnie Mirchandani “Bill of Rights - and other amendments to the ‘Enterprise Software Constitution’”
• 20090713 SearchSAP.com - Courtney Bjorlin “Software AG buys 50% controlling stake in BPM vendor IDS Scheer”
• 20090713 Software Licensing & Master Service Agreements - Sam Conforti “Licensee Bill of Rights by Forrester’s R. Ray Wang”
• 20090713 ZD Net Irregular Enterprise - Dennis Howlett “A buy side response to the enterprise buyer’s Bill of Rights (and a partial solution)”
• 20090713 ZD Net - IT Project Failures - Michael Krigsman “Analyzing the enterprise software buyer’s ‘bill of rights’”
• 20090709 ZD Net Irregular Enterprise  - Dennis Howlett “SAP to Bounce”
• 20090709 Ragsdale’s Eye On Service - John Ragsdale “Forrester’s An Enterprise Software Licensee’s Bill of Rights”
• 20090708 CIO Magazine - Thomas Wailgum “Enterprise Software LIcensing Negotiations: Insider Tips”
• 20090708 IDG News Service - Chris Kanaracus “Forrester expands ’software bill of rights’”
• 20090707 IT Pro Public Key Beta - Junichi Niino “SAP「保守料金を値上げします」 顧客「だめ。この試験に合格したら許す」 SAP「じゃあ頑張ります」←いまここ”
• 20090701 SearchOracle.com - Ed Scannell “Oracle brings Fusion Middleware into the modern age”
• 20090701 SearchOracle.com - Ed Scannell “Oracle’s Fusion Middleware 11g heads for the clouds”
• 20090630 Forrester Podcast - R “Ray” Wang “Optimizing Commoditized Business Processes To Drive Cost Savings”
• 20090629 NOOP.NL - Jurgen Appelo “Top 200 Blogs for Developers Q2 2009″
• 20090629 ZD NET Japan - “ベンダーロックインからの脱却：フォレスター、アプリケーション戦略を解説”
• 20090629 IDG News Service - Chris Kanaracus “German Auditing Board Gives Nod to NetSuite”
• 20090629 Managing Automation - Jeff Moad “Feds Extend Examination of Oracle-Sun Deal”
• 20090626 SearchSAP.com - Courtney Bjorlin “ERP consolidation can cut IT costs, but a broader business case is necessary”
• 20090624 BizTech2.0 - R “Ray” Wang “Used Software Rights Upheld In SusenSoftware Win Over SAP”
• 20090623 Information Week - Bob Evans “Oracle Takes Share From SAP, But Is It Signing New Licenses?”
• 20090622 SearchManufacturingERP.com - Courtney Bjorlin ” In selecting ERP software for manufacturing, don’t overlook Tier 2″
• 20090622 IDG News Service - Chris Kanaracus “Infor Rolls out New ‘Flex’ Upgrade Policy”
• 20090622 Bloomberg - Frances Robinson and Simon Thiel “SAP Loses Customers to Oracle on Ellison’s Acquisition Binge”
• 20090618 Managing Automation - Emily-Sue Sloane “Latest Oracle Acquisition to Bolster Life Sciences Push”
• 20090615 IDG News Service - Michael Bucken /Chris Kanaracus “Siemens Turns to Hosted HR Apps”
• 20090615 ComputerWorld - Eric Lai “Economy forces IT to cope with dumped products”
• 20090614 Managing Automation - Jeff Moad “SAP, Competitors Strive To Prove The Value of Maintenance”
• 20090612 IDG News Service - Chris Kanaracus “Infor to buy SoftBrands for $80 million”
• 20090610 ZDNet Irregular Enterprise - Dennis Howlett ” Even More signs Your Software Vendor Can’t Innovate Fast Enough”
• 20090609 IDG News Service - Chris Kanaracus “SaaS HR Vendor Lands Global Deal with Siemens”
• 20090608 eWeek - Darryl K. Taft “Modernizing Legacy Apps is Top Software Priority”
• 20090608 Forrester - Press Release “Forrester: Top Corporate Software Priority Is Modernizing Legacy Applications”
• 20090608 Deal Architect - Vinnie Mirchandani “More Signs Your Software Vendor Can’t Innovate Fast Enough”
• 20090608 CIO Magazine - Thomas Wailgum “What Customers Want From ERP Vendors On Software Pricing”
• 20090605 SandHill.com - M&A Moves “Sandhill.com Software News Summary June 5th, 2009″
• 20090605 ZD Net UK - Matthew Broersma “Forrester: Vendors showing more price flexibility”
• 20090603 CIO Magazine - Thomas Wailgum “Inside the Mysterious World of Tech CEO Succession Planning”
• 20090603 CIOZone.com - Carla Garretson “Enterprise Software Prices Fall as Economy Stumbles”
• 20090602 IDG News Service - Chris Kanaracus “Forrester: Economy Has Led to Software Pricing Changes”
• 20090601 Computerworld - Cindy Waxer “Is the cloud reliable enough for your business?”
• 20090529 Web Strategy - Jeremiah Owyang “Google Wave To Brings Web 2.0 Lifestyle to Work”
• 20090523 ZDNet Japan - 藤本京子（編集部）(Kiyouko Fujimoto) “激動のアプリケーション業界、アナリストがSaaSの動向とオラクルのサン買収を分析” (English Translation)
• 20090521 IDG News Service - Chris Kanaracus “NetSuite, ex-reseller locked in ugly legal battle”
• 20090519 IDG News Service - Chris Kanaracus “Epicor ERP Project Sparks Customer Lawsuit”
• 2009519 Computer Zeitung - Hans-Thomas Hengl “Führungswechsel bei SAP: überwiegend positive Bilanz für Kagermann”
• 20090518 Computer Zeitung - Hans-Thomas Hengl “SAP schwenkt auf Analyse ein”
• 20090515 Computing - David Neal “SAP and RIM offer mobile CRM for BlackBerrys”
• 20090515 Fortune - Jessi Hempel “SAP’s new world order”
• 20090511 IDG News Service - Chris Kanaracus “Rimini Street Readies SAP Support Services”
• 20090511 Managing Automation -Jeff Moad “Sun Corruption Probe, Lawsuits Could Complicate Oracle Takeover”
• 20090507 Managing Automation - Chris Chiappinelli “i2 Reports Down Quarter, Files Lawsuit Against Oracle”
• 20090507 Le Mag IT - Reynald Fléchaux “Maintenance : Oracle fait à son tour un (tout petit) geste”
• 20090506 Information Week - Mary Hayes Weier “You Spoke Up About Maintenance Fees, And They Listened”
• 20090505 Dow Jones Newswires - Jessica Hodgson “Oracle waives some support fees as customers conserve cash”
• 20090504 CIO Magazine - Thomas Wailgum  “Microsoft’s ‘Alternative’ ERP and CRM Status: Not for Much Longer
• 20090430 SearchSAP.com/TechTarget - Courtney Bjorlin “‘Groundbreaking’ agreement on SAP maintenance a win for SAP customers”
• 20090429 Managing Automation - David R. Brousell “Q1 Software Sales Plummet 33% at SAP”
• 20090429 ComputerWorldUK - Mike Simons “SAP Maintenance Fee Reversal is Big Win for Customers”
• 20090429 The Enterprise System Spectator - Franck Scavo “SAP postpones its maintenance fee price hike”
• 20090428 ZD Net Irregular Enterprise - Dennis Howlett “SAP software revenues plummet, announces new deal on maintenance”
• 20090428 Le Mag IT - Reynald Fléchaux “Saas en confiance / Saas déconnecté / Larry relance OpenOffice / ERP décrié / Sapeur Open Source / Offshore : marche arrière ? / Farrugia en Web”
• 20090427 Dow Jones Newswires/Wall Street Journal - Jessica Hodgson “With Sun, Oracle May Be Serious About Hardware”
• 20090427 Wall Street Journal - Don Clark “Getting Used to the Silence from Sun Microsystems”
• 20090424 IT Business Edge - Dennis Byron “Enterprise Software Sales Is Hardball”
• 20090423 SearchOracle.com/TechTarget - Ed Scannell “Oracle and Java: Some think advisory board would comfort users”
• 20090422 IT Media - “オラクルのサン買収- アナリストインタビュー”
• 20090421 ZD NET Service Oriented - Joe McKendrick “Enterprise software: are customers being pressured so vendors can make their numbers?”
• 20090420 CNBC - Squawk Box with Karen Tso & Maura Fogarty “VIDEO -Oracle Snatches Sun, Foils IBM’s Bid”
• 20090420 The Associated Press - Jordan Robertson and Michael Liedtke “After IBM dalliance, Sun goes to Oracle for $7.4B “
• 20090420 USA TODAY - Jon Swartz and Leslie Cauley “Oracle to buy Sun for $7.4B after IBM drops bid”
• 20090420 SearchOracle.com/TechTarget - Ed Scannell “Will Sun help Oracle eclipse IBM?”
• 20090420 DestinationCRM - Lauren McKay “Oracle Takes a Shine to Sun Microsystems”
• 20090420 Managing Automation - Emily-Sue Sloane “Oracle to Spend $7.4B to Buy Sun Microsystems”
• 20090420 The Guardian - Andrew Clark “Oracle’s takeover of Sun Microsystems comes as surprise to software industry”
• 20090420 Computer Zeitung - Hans-Thomas Hengl “Mit der Kontrolle über Java sitzt Oracle am Schalthebel des Softwaremarkts”
• 20090420 Internet News - Alex Goldman “Oracle Buys Sun in IBM’s Wake”
• 20090420 Infoworld -  Tom Sullivan “Can Oracle make sense of Sun’s hardware?”
• 20090420 eWeek - Nicholas Kolakowski “Oracle, Sun Deal Strengthens Competition Against IBM, HP, Cisco”
• 20090417 Monkchips -James Governor “Enterprise Software Sales as Corporate Pathology: The World’s Greatest Dog and Pony Show”
• 20090417 ZD Net IT Project Failures - Michael Krigsman “Ugly Enterprise Sales Tactics”
• 20090417 SearchSAP.com/Tech Target - Mark Brunelli “SAP takes familiar yet effective approach to SAP virtualization”
• 20090416 ZD Net Enterprise Irregulars - Dennis Howlett “Enterprise vendors: in pursuit of reality”
• 20090415 Le Monde Informatique - Maryse Gros “Pour Oracle aussi, la maintenance constitue un revenu crucial”
• 20090415 ComputerWeekly - Warwick Ashford “Google could spark quiet cloud revolution”
• 20090415 BNET - Michael Hickins “SAP, Oracle Abusing Customer Relationships”
• 20090415 SearchSAP.com - Courtney Bjorlin ” PODCAST: Five negotiation tips for cutting SAP maintenance contract costs”
• 20090414 Managing Automation - Jeff Moad “NetSuite Targets SAP Customers”
• 20090413 IDG News Service - Chris Kanaracus “Oracle Not Budging on Maintenance Fees”
• 20090410 Managing Automation - “Managing Automation Media Announces Winners of the 2009 PM100″
• 20090409 CRM Magazine - Lauren McKay “Siperian Directs Business Users to Master Data”
• 20090408 SearchSAP.com - Courtney Bjorlin ” PODCAST: SAP Sapphire Preview: Getting the most out of Sapphire 2009″
• 20090407 CIO Magazine - Thomas Wailgum “Why Chiquita Said ‘No’ to Tier 1 ERP Providers and ‘Yes’ to SaaS Apps from Upstart Workday”
• 20090407 SearchOracle.com/Tech Target - Ed Scannell “Oracle bolsters application integration lineup with new AIA packs”
• 20090406 ZDNet.de - Peter Maran “Wartungsgebühren: Wie groß ist das Einsparpotenzial?”
• 20090403 SearchDataManagement.com/TechTarget - Jeff Kelly ” EMR systems bring need for data integration, data quality into focus”
• 20090402 Computerworld UK -Peter Sayer  “Update: SAP users get tough about Enterprise Support KPIs”
• 20090402 Financial Express - Surabhi Agarwal “Upsides to the Downturn”
• 20090402 SearchManufacturingERP.com/TechTarget -  R “Ray” Wang “Podcast: Selecting ERP Software For Manufacturing”
• 20090401 IDG News Service - Chris Kanaracus “SAP: KPIs coming soon for Enterprise Support”
• 20090330 New Florence. New Renaissance. - Vinnie Mirchandani “Guest Column: Technology and Vinyl DJs”
• 20090325 SearchSAP.com/TechTarget - Courtney Bjorlin “Perfect order management demands application pros push a process view”
• 20090324 Computerweekly.com - Cliff Saran “Recession buster: five tips to lower software maintenance fees”
• 20090323 IDG News Service - Chris Kanaracus “Sage aims new CRM appliance at small business”
• 20090320 eWeek Europe - Nicholas Kolakowski “Oracle Bullish Despite Downturn”
• 20090319 BNET - Michael Hickins “Informatica Shaping Up As A Likely Acquisition Target”
• 20090319 Data In Action - Irshad Raihan “Oracle Cash Cow Turns Into Raging Bull”
• 20090318 IDG News Service - Chris Kanaracus “Workday SaaS apps to gain iPhone client”
• 20090318 Deal Architect - Vinnie Mirchandani “Oracle’s Red Stack, er Flag”
• 20090317 ZD Net Enterprise Irregulars - Dennis Howlett “Taking The Pulse of Oracle Customers”
• 20090317 IT Knowledge Exchange/TechTarget - Courtney Bjorlin “It’s a buyer’s market for software”
• 20090316 CRM Magzine - Jessica Tsai “Customers Want Productivity, Not Products”
• 20090316 IT World Canada - Shane Schick ” 5 Twitter Users Every IT Manager Should Follow”
• 20090316 NOOP.nl - Jurgen Appelo “Top 100 Blogs for Developers (Q1 2009)”
• 20090313 Le Mag IT - David Castaneira”Gendarmes Open Source / Wiki pro / Microsoft en vert / La sécurité de la SOA / Rassurant décisionnel / Acheter avec un expert”
• 20090313 SearchITChannel.com/Tech Target - Barbara Darrow  “Oracle fees for maintenance and support under fire”
• 20090311 The Financial -”Microsoft Eases Economic Pressures With Free Product Updates and Tools for Business”
• 20090311 Dow Jones Newswires/ Wall Street Journal - Jessica Hodgson “Oracle Faces Pressure on Maintenance Contracts”
• 20090310 Microsoft Eases Economic Pressures With Free Product Updates and Tools for Business
• 20090310 SearchCIOMidmarket.com/Tech Target - Karen Guglielmo “PodCast: Maximizing Your Application Software Investments”
• 20090306 CIO Magazine - Thomas Wailgum “Enterprise Software Users: Fight For Your Licensee Rights!”
• 20090305 Information Week - Mary Hayes Weier “NetSuite Tries To Lure Sage Customers to SaaS”
• 20090305 Managing Automation - Emily-Sue Sloane “NetSuite Goes After Sage Customers”
• 20090304 IDG News Service - Chris Kanaracus “NetSuite Tries to Lure Sage Customers”
• 20090303 Deal Architect - Vinnie Mirchandani “A Tale of Two Software Industries”
• 20090302 Deal Architect - Vinnie Mirchandani “The Incredibly Fragmenting Enterprise Applications Software Market”
• 20090225 Managing Automation - Chris Chiappinelli “Epicor Resolves Long Takeover Battle, For Now”
• 20090223 Computer Zeitung - Hans-Thomas Hengl “Kostendruck prägt ERP-Strategie (Rising Costs Shape ERP Strategy)”
• 20090217 Wall Street Journal - Ben Worthen “Cash-Rich Oracle Scoops Up Bargains in Recession Spree “
• 20090217 BNET -  Michael Hickins ” Stimulus boost for Pm software vendors”
• 20090217 Deal Architect - Vinnie Mirchandani “The elephant in the software maintenance room”
• 20090213 Information Week - Mary Hayes Weier “SAP Says: We Don’t Prohibit Use Of Third-Party Maintenance Providers”
• 20090210 SandHill.com - R “Ray” Wang Opinion “Five Steps To Building A Recession  Proof Apps Strategy”
• 20090210 Computerworld UK - Mike Simons “Are your suppliers making 80% margin from you”
• 20090206 IDG News Service - Chris Kanaracus “Hospital Chain Sues Lawson Over Retiring ERP Apps”
• 20090205 ZD Net Enterprise Irregulars - Dennis Howlett “SAP’s goose gander theory”
• 20090205 The Enterprise System Spectator - Frank Scavo “SAP and third party maintenance: good for me but not for thee”
• 20090205 ComputerWorld Canada - Kathleen Lau “Industry ‘value scenarios’ in SAP Business Suite 7.0″
• 20090205 IT Business Edge - Lorraine Lawson “How to Pick an MDM Style That Fits Your Business Needs”
• 20090204 TechTarget - Shayna Garlick “Should Oracle negotiate its nonnegotiable maintenance fee?”
• 20090204 IDG News Service - Chris Kanaracus “SAP Launches Business Suite 7″
• 20090204 The Wall Street Journal - Leila Abboud “SAP Takes a Page From Rivals, Pushes Web-Based Software “
• 20090203 IDG News Service - Chris Kanaracus “SAP, Oracle Dueling Over ’smart’ Energy Metering”
• 20090202 Deal Architect - Vinnie Mirchandani “The Gag Order in Tech Contracts”
• 20090202 Managing Automation - Jeffrey Moad ” Waiting For Fusion”
• 20090202 Managing Automation - Lauren Gibbons Paul “Out of Cash”
• 20090201 CRM Magazine - Lauren McKay “Spend Your Way Out!”
• 20090130 CIO Magazine - Thomas Wailgum “Gag Me with a Contract: These Software Licensing Tactics Should Be Illegal”
• 20090127 CNBC BizTech2.0 TV - Ankush Sohoni “VIDEO INTERVIEW: Oracle vs SAP- The Battle Continues”
• 20090126 IDG News Service - Chris Kanaracus “Intacct Cuts Entry-Level Costs, Adds Global Consolidation”
• 20090126 Sway (The Influencer 5o) - Barbara French “Ray Wang On the Analyst Life”
• 20090124 Information Week - Mary Hayes Weier “Software Maintenance Fees: Time For This Model To Change?”
• 20090123 eBizQ - Phil Wainewright “Recession Pushes Enterprises to Adopt SaaS”
• 20090122 CNBC BizTech2.0 TV - Ankush Sohoni “VIDEO INTERVIEW Guru Speak: Enterprise App Space Will Be Subject To Major Change”
• 20090120 CIO Magazine - Thomas Wailgum “United Nations’ SAP ERP Rollout: High Profile and High Risk”
• 20090116 Computerworld - Patrick Thiobodeau “In a down economy, SaaS revenues rise”
• 20090115 IDG News Service - Chris Kanaracus “Forrester: Be Careful Negotiating SaaS Contracts”
• 20090115 Deal Architect - Vinnie Mirchandani “Forrester on SaaS Licensing”
• 20090115 IDG News Service - Chris Kanaracus “SAP Upgrades Proceeding but Maintenance End a Factor”
• 20090114 CIO Magazine - Thomas Wailgum “Five Tips to Create a Recession-Proof ERP Vendor Strategy”
• 20090114 Managing Automation - Emily-Sue Sloane “Oracle Reportedly Cuts 500 Jobs In North America”
• 20090113 CNBC BizTech 2.0 TV - Ankush Sohoni “VIDEO INTERVIEW: Clash of the Titans”
• 20090113 Sage Circle - Carter Lusher “Forrester’s Ray Wang on analyst usage of social media”
• 20090108 Managing Automation - Jeff Moad “Financial Scandal Rocks Satyam, Leaders Pledge Continuity”
• 20090107 SearchSAP.com - Courtney Bjorlin “Recession-Proof Apps Strategy Starts With Business Drivers, Not Vendors”
• 20090105 CRM Magazine - Lauren McKay “Strategy Will Quash the Recession”

2008

• 20081223 BizTech2.0 - Jasmine Desai “The SaaS Streak in Recession”
• 20081222 IDG News Service - Elizabeth Montalbano “Microsoft embraces Web with hosted services”
• 20081217 IDG News Service - Chris Kanaracus “SAP Project Halted After Shareholder Pressure”
• 20081209 SearchSAP.com - Courtney Bjorlin “Many German and Austrian SAP users delay Enterprise Support contracts”
• 20081205 NASSCOM Speaker Club Photos
• 20081203 SearchManufacturingERP.com - PODCAST “Best Practices for Leveraging ERP to Support Changing Requirements”
• 20081202 CIO.com - Thomas Wailgum “ERP Software: How to Get Big Discounts Now”
• 20081127 IDG News Service - Chris Kanaracus “SAP User Group CEO Leaves”
• 20081126 CondeNaste Portfolio.com - Kate Murphy “Sign On the Flashing Cursor”
• 20081121 CIO.com - Thomas Wailgum “The Risks, Rewards and ‘Repo’ Challenges of Financing Tech Purchases”
• 20081119 IDG News Service - Chris Kanaracus “Microsoft Launches Dynamics NAV 2009 ERP”
• 20081118 IDG News Service - Chris Kanaracus “Ribbit opens Web telephony platform to all developers”
• 20081117 ZD Net Irregular Enterprise - Dennis Howlett “Merrill Lynch Downgrades SAP and Oracle SAP”
• 20081114 CIO.com - Thomas Wailgum “Oracle vs SAP Smackdown: Who has the better ERP Applications Strategy”
• 20081112 Computer Weekly - Warwick Ashfort “Video: Getting the best deal from suppliers - tips from Forrrester’s Ray Wang”
• 20081111 IDG News Service - Chris Kanaracus “HP, NetSuite Reach Channel Deal”
• 20081111 Economic Times of India - Pankaj Mishra “IT vendors offer cut-rate deals to beat slowdown”
• 20081110 ZDNet - Dennis Howlett “SAP’s UK users don’t get it - yet”
• 20081110 IDG News Service - Mike Simons “SAP users: we won’t pay higher prices “
• 20081110 Computing - Phil Muncaster “SAP customers told to bargain hard”
• 20081110 VNUNET.com - Phil Muncaster “SAP Listens to its Customers”
• 20081109 Information Week - Mary Hayes Weier “SAP Outlines Updated Maintenance Fee Plan”
• 20081107 CRM Magazine - Lauren McKay “Cloud-y Announcements Surround Salesforce.com”
• 20081106 Deal Architect - Vinnie Mirchandani “Rip Van Winkle Had A Software Contract”
• 20081103 FinanceTechNews.com - Valerie Helmbreck “5 Ways Recessions Good for IT”
• 20081029 SearchManufacturingERP.com - Courtney Bjorlin “Who Needs To Be On the ERP Upgrade Team?”
• 20081027 IDG News Service - Chris Kanaracus “Overstock.com Restates Earnings, Cites ERP Implementation”
• 20081024 SearchSAP.com - Courtney Bjorlin “SAP and Oracle vs Third Party Support”
• 20081023 Bloomberg News - Amy Thomson “Oracle, SAP Offer 15% Discounts to Retain Clients”
• 20081021 CIO.com - Thomas Wailgum “7 Ways to Get More For Your Increased SAP Maintenance Fees”
• 20081020 CIO.com  - Thomas Wailgum “Why SAP’s ERP Maintenance Prices Should Be Going Down — Not Up”
• 20081019 CRM Magazine - Lauren McKay “Consona Rebrands and Integrates”
• 20081017 IDG News Service - Chris Kanaracus “Economic Woes May Lower SaaS Prices”
• 20081017 CIO.com - Thomas Wailgum “Salesforce.com CEO: “Don’t Get Drunk on the Stock Price”
• 20081016 CRM Magazine - Jessica Tsai “Infor Tries to Unite Old and New”
• 20081015 SearchOracle.com - Chris Maxcer “Oracle Fusion Applications: Looking to the future”
• 20081015 SearchSAP.com - Courtney Bjorlin “SAP Customers Should Push for Added Value in Enterprise Support, report says”
• 20081014 IDG News Service - Chris Kanaracus”NetSuite Debuts ‘SRP’ Product Push”
• 20081014 Microsoft Business Solutions Microsoft Dynamics Launch - R “Ray” Wang “Video: The Future of ERP: Dynamic Apps”
• 20081010 IDG News Service - Chris Kanaracus “Update: Forrester: Discontent persists over SAP maintenance hike”
• 20081008 IDG News Service - Chris Kanaracus  “Oracle to buy big project portfolio management player “
• 20081008 SearchOracle.com - Barney Beal “Oracle to buy Primavera for project portfolio management”
• 20081008 Managing Automation - Diane Himes “CDC Remains Upbeat for Second Half of 2008″
• 20081003 CIO.com - Thomas Wailgum “Oracle Fusion Applications: Is 2010 Delivery Too Little, Too Late, or Smart Strategy?”
• 20081001 destinationCRM - Jessica Tsai, Marshall Lager “SAP Retains Market-Share Lead in CRM”
• 20080930 CIO.com - Thomas Wailgum “Help! We Need ERP and CRM Software, But We Can’t Afford IT Right Now!”
• 20080930 Deal Architect - Vinnie Mirchandani ” ‘Last Mile’ Applications”
• 20080929 SandHill.com - R “Ray” Wang Opinion “How to Select A Partners Solution Offering”
• 20080924 Bloomberg News - Rochelle Garner “Oracle Jumps Into Hardware”
• 20080924 destinationCRM -  Marshall Lager “Forrester Research Finds Disservice in Self-Service”
• 20080922 IDG News Service - Chris Kanaracus “Oracle launches new customer support portal”
• 20080919 IDG News Service - Chris Kanaracus “Vendor pushes ‘token-based’ licensing model “
• 20080918 IDG News - Chris Kanaracus “Oracle to make new push for government business”
• 20080917 Managing Automation - Stephanie Neil “Rockwell Software Executive Departs”
• 20080917 SearchManufacturingERP.com - R “Ray” Wang  Podcast “SaaS ERP for Manufacturing: Top 10 Things to Consider”
• 20080905 IDG News - Chris Kanaracus “Oracle said to be making progress on Fusion apps”
• 20080901 SearchManufacturingERP.com - Carol Hildebrand “ERP Support and maintenance: Keeping costs in check”
• 20080901 CRM Magzine - Lauren McKay ” The 2008 CRM Market Awards: Market Leaders — Data Quality”
• 20080901 CRM Magazine - Jessica Sebor “The 2008 CRM Market Awards: Market Leaders — Consultancies “
• 20080827 Managing Automation - Jeff Moad “Infosys Acquisition Accelerates IT Services Consolidation”
• 20080825 IDG News - Chris Kanaracus “SAP users seek proof of support plan’s benefits”
• 20080821 InfoWorld - Bill Snyder “Dell Edges Out SAP and Oracle for Bozo of the Month”
• 20080821 Compuerworld UK - Mike Simons “SAP extends maintenance deal to thousands of R/3 customers”
• 20080820 IDG News Service - Chris Kanaracus “SAP, user group to shed light on enterprise support”
• 20080814 IDG News Service - Chris Kanaracus “SAP fires back at Waste Management”
• 20080813 IDG News Service - Chris Kanaracus ” SAP users: Support debate isn’t over”
• 20080811 DestinationCRM.com - Lauren McKay “IFS Has Designs on Designing for the User”
• 20080811 DestinationCRM.com - Lauren McKay “Forrester Wave Finds Initiate Systems and Siperian at the Center of Customer Hubs “
• 20080804 Destination CRM - Jessica Tsai “SAP’s TomorrowNow to Shut Down but the Jury’s Still Out “
• 20080729 ComputerWorld - Brian Fonseca “SAP opts to shutter TomorrowNow”
• 20080728 IDG News Service - Chris Kanaracus “SAP, Oracle price hikes open door for license optimization”
• 20080727 Managing Automation - Jeff Moad “After 18 Months, the Oracle/SAP Suit Has Little Effect on Maintenance Sales”
• 20080727 Managing Automation - Chris Chiappinelli “New Private Equity Firm Eyes Software”
• 20080725 CIO Magazine - Thomas Wailgum “U.K. SAP Users Angry Over SAP Support Price Increases”
• 20080721 Wall Street Journal BizTech Blogs - Ben Worthen “No Tomorrow for SAP’s Oracle-Baiting Subsidiary”
• 20080721 CIO Magazine - Thomas Wailgum ” SAP: Oracle Software Support from TomorrowNow to End”
• 20080717 Wall Street Journal Page B9 - Ben Worthen “SAP, Oracle Boost Software Prices”
• 20080716 SearchSAP.com - Courtney Bjorlin “SAP to Increase Maintenance Fees”
• 20080716 Managing Automation - Jeff Moad “SAP Raises Maintenance Prices for All Customers”
• 20080716 IDG News Service - Chris Kanaracus “Update: SAP customers forced to move to pricier support “
• 20080716 eWeek E-Piphanies - Michael Hickins “SAP Customers Unite! (Don’t Believe The Hype)”
• 20080716 eWeek - John Pallatto “SAP Imposes Single Tier ERP Support Program”
• 20080708 SearchDataManagement.com - Jeff Kelly “Master data management marketing bluster causing confusion”
• 20080704 CFO.com - Karen M. Kroll “WASTE MANAGEMENT HAULS SAP TO COURT”
• 20080701 IDG News - Chris Kanaracus - “SAP Names New EMEA, Latin America Heads”
• 20080630 BizTech2.0 - R “Ray” Wang “Oracle List Prices Shift: Don’t Panic”
• 20080626 San Jose Mercury News - Brandon Bailey “Deals pay off for Oracle’s fourth quarter, year”
• 20080626 Information Week - Mary Hayes Weier “Oracle Earns Record Revenue While Quietly Raising Software Prices “
• 20080625 Investor’s Business Daily - J. Bonasia “Oracle Beats Q4, But Falls On Outlook”
• 20080625 IDG News Service - Chris Kanaracus “Oracle Posts Strong Q4, Full-year Results”
• 20080625 CIO Magazine India - Balaji Narasimhan “Oracle Price Hikes Will Hurt Indian CIOs”
• 20080623 DestinationCRM.com - Lauren McKay “Trillium Software and Teradata Join Forces”
• 20080623 ChannelWeb - Rick Whiting “Oracle Posts Double-Digit Price Hikes For Database, Middleware Products”
• 20080620 TMCnet - Rajani Baburajan “Oracle Products to Cost More”
• 20080619 SearchSAP.com - Courtney Bjorlin “Support not the only reason to upgrade to SAP ERP 6.0″
• 20080619 SearchCIO-MidMarket - Zach Church “Microsoft Dynamics AX 2009 appealing as ERP refresh”
• 20080619 IDG News - Chris Kanaracus “Oracle pushes through price hikes on some products”
• 20080617 SearchSAP.com - Courtney Bjorlin “SAP to buy manufacturing execution software company”
• 20080617 IDG News - Chris Kanaracus “SAP to Buy Visiprise for Manufacturing Software”
• 20080613 The Street.com - Ivy Lessner “Microsoft-Yahoo! Is Only Mostly Dead”
• 20080612 CRM Buyer/e-Commerce times - Pam Baker “SAP’s Product Communities: Taking Cues From Open Source”
• 20080610 InfoWorld - Ephraim Schwartz “Microsoft’s ERP skips on-demand: A wise move? “
• 20080609 IDG News Service - Chris Kanaracus ” Study: IT execs report lack of license compliance”
• 20080609 CIO Magazine - Thomas Wailgum “Inside Oracle’s Plans to Conquer the SMB Applications Market”
• 20080607 Wall Street Journal - Christopher Lawton “Keeping Track of Business”
• 20080604 Irregular Enterprise - Dennis Howlett “The changing analyst landscape”
• 20080604 BT Magazine/Entwickler.com - Peter Pagel “Forrester IT-Forum: Was bringt die Zukunft für SOA & Co.?”
• 20080603 SearchSAP.com - Courtney Bjorlin “SAP enhancement packs easing ERP 6.0 upgrades”
• 20080603 Sandhill.com Opinion - R “Ray” Wang & Rob Karel “Learn from MDM Early Adopters: People & Process Will Continue To Trump Technology”
• 20080603 CIO.com - Thomas Wailgum “Who’s the Top IT Industry Analyst and Research Firm?”
• 20080602 Institute of International Analyst Relations (IIAR) - Jonny Bentwood “Analyst of the Year”
• 20080602 IDG News Service - Chris Kanaracus “Microsoft’s Dynamics AX 2009 now generally available”
• 20080602 eWeek - John Pallato “Microsoft Delivers Tightly Integrated Dynamics AX Suite”
• 20080602 Bloomberg - Amy Thomson “Microsoft’s Dynamics AX Targets $88 Billion Market”
• 20080528 CIO Magazine - Thomas Wailgum “Master Data Management: Companies Struggle to Find the Truth in Massive Data Flows”
• 20080527 E-Commerce Times - Andrew K. Burger “Creating an Enterprise App Vendor Short List, Part 1″
• 20080521 SearchSAP.com/TechTarget - Courtney Bjorlin “SOA in a nutshell, courtesy of SAP”
• 20080520 IDG News Service - Chris Kanaracus “SugarCRM Launches Data Center Edition”
• 20080519 IDG News Service - Chris Kanaracus “Workday revs on-demand ERP”
• 20080519 DestinationCRM/CRM Magazine - Lauren McKay “MDM Gets Trendy in 2008″
• 20080507 SearchSAP.com/TechTarget - Barney Beal “SAP support dilemma highlighted at Sapphire”
• 20080507 SearchCIO-Midmarket.com/TechTarget - Zach Church “SAP shifts down on marketing of ERP product”
• 20080506 Managing Automation - David R. Brousell “Tech Announcements Highlight SAP Sapphire Conference”
• 20080506 IDG News Service - Chris Kanaracus “SAPPHIRE US - SAP Sheds Light on New BPM Tools”
• 20080506 Computerworld - Brian Fonseca “SAP rolls out expanded but pricier support package”
• 20080506 CIO Magazine - Thomas Wailgum “News and Views from SAP’s Sapphire Show and User Conference 2008″
• 20080505 ComputerWorld Australia - Sandra Rossi “Australian manufacturer completes first global Dynamics AX09 upgrade”
• 20080502 destinationCRM.com - Jessica Tsai “SAP + RIM = CRM2Go”
• 200805 Managing Automation - Jeff Moad “Smaller Vendors to SAP, Oracle: Bring It on”
• 200805 Managing Automation - Jeff Moad “Smaller Vendors to SAP, Oracle: Bring It on”
• 20080430 TechTarget/SearchSAP.com - Barney Beal “SAP Delays On-Demand ERP”
• 20080430 IDG News Service - Peter Sayer “SAP Cuts Investment in By Design as Net Income Falls”
• 20080416 IDG News Service - Chris Kanaracus “NetSuite Goes Global With OneWorld Module”
• 20080414 IDG News Service - Chris Kanaracus “Salesforce announces integration with Google Apps”
• 20080414 IDG News Service - Chris Kanaracus “Salesforce announces integration with Google Apps”
• 20080410 CIO Magazine - Thomas Wailgum “SAP Raises Software Maintenance Fees for New Customers”
• 20080404 Express Computer - Akhtar Pasha “Bull run continues in EAS”
• 20080402 Managing Automation - Jeff Moad “SAP Solidifies CEO Succession PLan”
• 20080402 IDG - Chris Kanaracus - “SAP names Apotheker as co-CEO”
• 20080401 CRM Magazine/DestinationCRM - Marshall Lager “A Tenancy of One’s Own”
• 20080331 Computerworld - Briony Smith “Ballmer outlines Microsoft’s business apps agenda”
• 20080326 Biztech2.0 - R “Ray” Wang “Does Your Apps Strategy Support Your Corporate Business Drivers?”
• 20080320 eWeek.com - Renee Boucher Ferguson “As Economy Falters, On-Demand Apps Prove Value”
• 20080318 Managing Automation - Chris Chiappinelli “Telecom Veteran Named to Lead Sage Software”
• 20080313 SearchCRM.com/TechTarget - Barney Beal “Microsoft commits to enterprise, CRM, SaaS”
• 20080313 itWorldCanada.com - Briony Smith “Ballmer outlines Microsoft’s business apps agenda”
• 20080312 CIO Magazine - Thomas Wailgum “Oracle’s Merger and Acquisition Strategy Gets Some Respect”
• 20080307 Computerworld - Brian Fonseca “Analysts warn SAP users of likely maintenance price hikes”
• 20080227 MarketWatch - Benjamin Pimentel “Is Yahoo a wrong turn for Microsoft?”
• 20080226 SearchSAP.com/TechTarget - Barney Beal “New SAP ERP enhancement package highlights a key difference with Oracle”
• 20080222 SearchCIO-Midmarket.com/TechTarget - Zach Church “SAP ERP on-demand challenge lofty, but not impossible”
• 20080220 SearchSAP.com/TechTarget - Barney Beal “SAP eliminates low-cost maintenance option”
• 20080219 SandHill.com - R “Ray” Wang “7 Trends In Enterprise Software Adoption”
• 20080219 Managing Automation - Jeff Moad ” Epicor’s CEO Exits”
• 20080214 SearchCIO.com - Linda Tucci “ERP, Web 2.0 adoption trends cry out for long-term plan”
• 20080206 ComputerWorld - Brian Fonseca ” Users Fed Up Over Software Licensing, Pricing Tactics”
• 20080205 SearchOracle.com/TechTarget - Mark Brunelli “Oracle Adds Data Integration Suite to Middleware Family”
• 20080205 SearchCRM.com/TechTarget - Barney Beal “Enterprise Software Giants Look to Smaller Fish”
• 20080204 ComputerWorld - Brian Fonseca “Users fear Oracle will drop acquired products”
• 20080201 E-Commerce Times - Andrew K. Burger “A Future Without Software Maintenance Fees”
• 20080201 Destination CRM - Marshall Lager “SAP Susses Out 2008″
• 20080131 IDG - Chris Kanaracus “Era of big acquisitions largely over, Forrester says “
• 20080129 CIO Magazine - Thomas Wailgum “Why ERP Systems Are More Important Than Ever”
• 20080128 IDG - Chris Kanaracus “LiquidPlanner adds probability to project planning”
• 20080128 CIO Magazine - Thomas Wailgum “Software Licensing and Pricing Is Still Too Complex and Costly”
• 20080125 InformationWeek - Mary Hayes Weier “Software Licenses Are Too Costly And Complex, Survey Says”
• 20080122 SearchSOA.com/TechTarget - Rich Seely” Horror stories offer reason for long-term SOA planning”
• 20080122 SearchSAP.com/Tech Target - Jon Franke “SAP and IBM to bring SAP workflows to Lotus Notes”
• 20080117 SearchSAP.com/TechTarget - Jon Franke “SAP and Business Objects take the next step”
• 20080117 San Jose Mercury News - Pete Carey and Troy Wolverton “Winning BEA unlikely to slow Oracle”
• 20080117 destinationCRM.com- Marshall Lager ” Oracle and BEA Systems Settle on a Price”
• 20080116 SearchOracle.com (US) - Mark Brunelli “Oracle to Buy BEA Systems”
• 20080116 eWeek.com - Renee Boucher Ferguson “Oracle`s Second Attempt to Acquire BEA Succeeds for $8.5B”
• 20080115 Managing Automation - Diane Himes “Early Numbers Show Solid Gains for SAP “
• 20080114 Managing Automation - Jeff Moad “Wanted: A 10-Year Apps Strategy”

2007

• 20071220 DestinationCRM - Marshall Lager “NetSuite Takes Stock, and Sells It”
• 20071220 ComputerWorld - Brian Fonseca “SAP users’ group picks CIO”
• 20071218 SearchOracle.com - Mark Bruenlli “Star Trek XI tops list of geek movies to watch in 2008″
• 20071210 Bloomberg.com - Rochelle Garner and Elizabeth Hester “NetSuite, Backed by Larry Ellison, Posts IPO Site (Update2) “
• 20071205 ComputerWorld Canada - Kathleen Lau “SAP puts Web 2.0 face on CRM update”
• 20071205 CIO Magazine - Thomas Wailgum “An ERP Vendor Soap Opera: A Close Look at SAP’s Purchase (and Attempt to Sell Off) TomorrowNow”
• 20071128 Managing Automation(US) - Diane Himes “CDC Goes On Demand for Pharma Companies”
• 20071126 destinationCRM - Jessica Tsai “Will the Sun Come Out for TomorrowNow?”
• 20071122 IT Week - Martin Veitch “TomorrowNow Troubles Disguise Upbeat ERP Support Market
• 20071120 eWeek - Renee Boucher Ferguson “TomorrowNow’s Fate Won’t’ Ruin Third Party App Support”
• 20071120 ComputerWorld - Brian Fonseca “SAP Axed TomorrowNow Execs to Avoid Black Eye Over Oracle Suit”
• 20071119 TechTarget/SearchSAP.com(US)-Jon Franke “TomorrowNow executives resign, SAP to sell division?”
• 20071115 eCommerceTimes/Linux Insider-Walaika Haskins “Dell Suns Itself with Solaris”
• 20071113 Infoworld - Ephraim Schwartz “Stop Overpaying for Support”
• 20071109 San Jose Mercury News(US) - Pete Carey “Cisco, Oracle Lead NASDAQ’s Decline”
• 20071108 destinationCRM(US) - Phillip Britt “Dun & Bradstreet Buys Purisma”
• 20071101 CFO Magazine - John Edwards “The Host with the Most”
• 20071031 CIO Magazine (US) -CIO Staff “Even More Tales of Technology Terror: Personal Stories of Tech Disaster”
• 20071030 Managing Automation(US) - Jeff Moad “HP Rolls Out SAP Upgrade Services”
• 20071030 InfoWorld(US) - Matt Hines “Pharma industry touts cure for data security ills”
• 20071026 TechTarget/SearchOracle.com(US) - Mark Brunelli “Oracle scoffs at BEA’s buyout proposal”
• 20071024 Podcast - TechTarget/SearchOracle.com - Mark Brunelli “Oracle OpenWorld 2007 Special Report: The E-Business Suite user’s guide to Oracle OpenWorld 2007 “
• 20071023 IDG News Service - Chris Kanaracus “BEA to Oracle: We’re not opposed to a reasonable offer”
• 20071012 TechTarget/SearchOracle.com (US) - Mark Brunelli “Oracle bids for BEA Systems”
• 20071012 San Jose Mercury News (US) - Pete Carey “Oracle makes $6.7billion bid for BEA”
• 20071012 Managing Automation (US) - Jeff Moad “Oracle Makes Uninvited Bid for BEA”
• 20071012 IDG News Service (Global) - Nancy Gohring “Oracle’s BEA Bid Turns Unfriendly”
• 20071012 eWeek (US) - Renee Boucher Ferguosn ” Oracle’s Bid for BEA Raises Questions About Fusion”
• 20071012 destinationCRM (US) - Joshua Weinberger “Oracle Offers to Buy BEA Systems - On the heels of the SAP-Business Objects deal, Larry Ellison’s company makes a multibillion-dollar move of its own”
• 20071012 Associated Press (Global) - Michael LIedtke “Oracle says has proposed buying BEA Systems - $6.7 billion offer is a bid to expand product portfolio, compete with SAP”
• 20071011 CMP/ChannelWeb (Global) - Nathan Eddy “Daylight Saving Time Shift Expected To Run Smoothly This Time”
• 20071010 Computerworld (Global) - Todd R. Weiss “Time flies: DST ends Nov. 4 — are your systems ready?”
• 20071010 ComputerWorld (Global) - Kathleen Lau “SAP-Business Objects deal raises customer issues”
• 20071010 CIO Magazine (US) - Thomas Wailgum “How SAP’s Business Objects Purchase Affects You”
• 20071009 SearchSAP/TechTarget (US) - Jon Franke “SAP’s Business Object Deals Present Opportunities, Pitfalls for Customers”
• 20071009 SearchOracle/TechTarget (US) - Mark Brunelli “Will Oracle Outbid SAP for Business Objects?”
• 20071009 eWeek (US) - Renee Boucher Ferguson “SAP, Business Objects Deal Leaves Market in Turmoil”
• 20071008 Managing Automation (US) - Jeff Moad ” SAP to Buy Business Objects”
• 20071008 destinationCRM (US) - Marshall Lager “SAP to Acquire Business Objects”
• 20071008 Bloomberg (Global) - Kenneth Wong and Rudy Ruitenberg ” SAP To Buy Business Objects in Biggest Strategy Shift”
• 20071005 Express Computer (India) - Akhtar Pasha “Competition Intensifies for the SMB ERP Customer”
• 20071004 CNBC Biztech (India) - Sahil Mane Interview “Offloading Responsibility Remains Biggest SaaS Myth”
• 20071003 SearchSAP/Techtarget (US) - Jon Franke “SAP introduces NetWeaver individual licenses, improvements”
• 20070921 SearchSAP/Techtarget (US) - Jon Franke “SAP Business ByDesign promising but needs work, analysts say”
• 20070921 Bloomberg Radio - Ken Prewitt “Forrester’s Wang Says Oracle Acquisition Strategy is Paying Off”
• 20070920 Computerworld (Global) - Kathleen Lau “Forrester points out missing pieces in SAP’s A1S”
• 20070919 WallStreetJournal - Ben Worthen “SAP’s Meek Embrace of Online Software”
• 20070917 CNBC Biztech (India) - Sahil Mane Interview “Simplicity and Rich Functionality: The SMB ERP Mantra”
• 20070910 SearchCIO/Techtarget (US) - Linda Tucci “Gapgemini and Google Hookup, Bring Apps to the Enterprise”
• 20070910 IT Week (UK) - Martin Veitch “Tie-up Boosts Google’s Corporate Credentials”
• 20070910 Investor’s Business Daily (US) - Pete Barlas “Capgemini to offer its customers a new option - Google Applications”
• 20070910 internetnews.com (US) - Nicholas Carlson “In Google Capgemini Trusts”
• 20070910 Computerworld (US) - Linda Rosencrance “Google Boosts Enteprise Apps with IT Support from Capgemini”
• 20070910 AP/BusinessWeek - Michael Liedke “Capgemini to Support Google software”
• 20070908 CNBC Biztech (India) - Interview “Offloading Responsibility Remains Biggest SaaS Myth”
• 20070907 Managing Automation (US) - Chris Chiappinelli “Strong Quarter, IPO Plans, and Acquisition Buoy CDC”
• 20070905 WSJ (US) - Ben Worthen “New Tech: Risky or Not?”
• 20070905 Wall Street Journal - Ben Worthen “New Tech: Risky or Not?”
• 20070904 SearchSMB.com/TechTarget - Linda Tucci “SMBs demand attention from business apps vendors and get it”
• 20070904 SandHill.com (US) - Opinion “Avoiding Failure in Technology Partnerships:
• 20070901 CNBC Biztech (India) - Rajesh Chaudhary “Should SAP Turn A Little More Inorganic?”
• 20070830 SearchOracle/TechTarget (US) - Mark Brunelli “Oracle support services get mixed reviews”
• 20070827 SearchSAP/TechTarget (US) - Jon Franke “SAP A1S faces reluctant SMBs, for now”
• 20070823 IT Week (UK) - Martin Veitch “Sterling Commerce Aims Suite at E-Commerce Veterans”
• 20070816 eCommerce Times (US) - Andrew Burger “Good Reasons for Sticking With In-House: Part 1″
• 20070813 Express Computer (India) - Akhtar Pasha “SAP A New Business Model to Fuel Growth”
• 20070731 eWeek (US) - Renee Boucher Ferguson “SAP Enhances ERP 6.0″
• 20070712 eWeek (US) - Renee Boucher Ferguson “Oracle’s Suit Against SAP Raises Customer Concerns”
• 20070712 Destination CRM (US)- Marshall Lager “NetSuite iPhones It In”
• 20070711 CFO.com (US) - Kate Plourd “SAP-Oracle Tussle Could Roil ERP Market”
• 20070706 entwickler.com (Germany) - Peter Pagel “Master Data Management - Fragen an Ray Wang”
• 20070703 SearchSAP/TechTarget (US) - Jon Franke “SAP Responds to Oracle lawsuit, Admits to ‘Inappropriate downloads’”
• 20070703 Market Watch (UK) - Steve Goldstein “SAP Says Division Made ‘Inappropriate’ Downloads”
• 20070627 Washginton Post (AP) - Michael Liedtke “Oracle’s Acquisitions Paying Off”
• 20070621 BizTech/CNBC (India) - Chirasrota Jena “Indian Enterrises Shifting from Web Client to SOA”
• 20070618 Internet News (US) - Stuart J. Johnston “Microsoft Ships ‘Major’ New Versions of Dynamics”
• 20070617 Computerworld (US) - Marc L. Songini “Microsoft Set to Roll Out ERP Upgrades”
• 20070612 ITPRO (UK) - Maggie Holland “Forrester IT Forum: Analyst Predicts Death For Major Industry Player”
• 20070608 Express Computer (India) - “SaaS: CRM’s Next Frontier”
• 20070531 SearchOracle/TechTarget (US) - Mark Brunelli “Oracle Upgrades Require Careful Planning”
• 20070320 Bloomberg Radio - Karen Moskow “Forrester Research’s Wang Says Oracle Buys will ‘Pay Off’

The Ongoing SAP Enterprise Support Crisis

• 20091203 IDG News Service - Chris Kanaracus ” No quick resolution likely for SAP KPI saga”
• 20091201 Computerworld UK - Mike Simons “SAP users wait for vital support announcement”
• 20091201 InformationWeek: Global CIO - Bob Evans “Global CIO: Will SAP Move To Tiered Maintenance Fees?”
• 20091201 Managing Automation - Jeff Moad “SAP postpones maintenance hike”
• 20091127 IDG News Service - Phil Sayer “SAP Enterprise Support KPI Project Leader and Sponsor Resign”
• 20090429 ComputerWorldUK - Mike Simons “SAP Maintenance Fee Reversal is Big Win for Customers”
• 20090429 The Enterprise System Spectator - Franck Scavo “SAP postpones its maintenance fee price hike”
• 20090403 ZD Net Enterprise Irregulars - Dennis Howlett “Zut alors! the French are revolting”
• 20090402 Computerworld UK -Peter Sayer “Update: SAP users get tough about Enterprise Support KPIs”
• 20090402 LeMagIT - David Castaneira “Tarifs de maintenance : les utilisateurs haussent le ton face à SAP”
• 20090401 IDG News Service - Chris Kanaracus “SAP: KPIs coming soon for Enterprise Support”
• 20081210 ZD Net Irregular Enterprise - Dennis Howlett ” We Made A Mistake”
• 20081209 IDG News Service - Chris Kanaracus “SAP Makes Support Contract Concessions In Austria, Germany”
• 20081209 SearchSAP.com - Courtney Bjorlin “Many German and Austrian SAP users delay Enterprise Support contracts”
• 20081209 ZD Net Irregular Enterprise - Dennis Howlett “Breaking:SAP Maintenance Price Hike: Partial Victory”
• 20081127 IDG News Service - Chris Kanaracus “SAP User Group CEO Leaves”
• 20081126 Information Week - Mary Hayes Weier “SAP User Group Fires President”
• 20081125 ZD Net Irregular Enterprise - Dennis Howlett “Breaking: SAP User Group Fires CEO”
• 20081111 Computer Weekly - Warwick Ashford “SAP Enterprise Support dominates User Event”
• 20081110 ZDNet - Dennis Howlett “SAP’s UK users don’t get it - yet”
• 20081110 IDG News Services - Mike Simons “SAP users: we won’t pay higher prices “
• 20081110 Computing - Phil Muncaster “SAP customers told to bargain hard”
• 20081109 Information Week - Mary Hayes Weier “SAP Outlines Updated Maintenance Fee Plan”
• 20081106 IDG News Service - Chris Kanaracus “SAP tweaks support offerings”
• 20081105 IDG News Service - Chris Kanaracus “Top SAP executive grilled on support hike at software conference”
• 20081029 SearchSAP.com - Editorial Team & Axel Angeli, “SAP: What Went Wrong? Blame Marketing, NetWeaver”
• 20081024 SearchSAP.com - Courtney Bjorlin, “SAP and Oracle vs Third Party Support”
• 20081021 CIO.com - Thomas Wailgum “7 Ways to Get More For Your Increased SAP Maintenance Fees”
• 20081020 CIO.com  - Thomas Wailgum “Why SAP’s ERP Maintenance Prices Should Be Going Down — Not Up”
• 20081015 SearchSAP.com - Courtney Bjorlin “SAP Customers Should Push for Added Value in Enterprise Support, report says”
• 20081010 IDG News Service - Chris Kanaracus “Update: Forrester: Discontent persists over SAP maintenance hike”
• 20080923 ComputerWoche (ComputerWorld Germany) - Frank Niemann “AP macht in Sachen Wartung keine Zugeständnisse” Translated version courtesy of Babelfish
• 20080825 IDG News - Chris Kanaracus “SAP users seek proof of support plan’s benefits”
• 20080821 Compuerworld UK - Mike Simons “SAP extends maintenance deal to thousands of R/3 customers”
• 20080820 IDG News Service - Chris Kanaracus “SAP, user group to shed light on enterprise support”
• 20080813 IDG News Service - Chris Kanaracus ” SAP users: Support debate isn’t over”
• 20080801 IT News.com - Rosalie Marshall “SAP refuses to budge on hikes in support costs”
• 20080731 Computing - Tom Young and Janie Davies, “Fury as SAP raises support costs”
• 20080730 Enterprise System Spectator - Frank Scavo “Mad As Hell: Backlash Brewing Against SAP”
• 200807289 Enteprise AntiMatter’s Joshua Greenbaum, “Friendly Fire: SAP Flubs the Maintenance Business”
• 20080728 The Register - Chris Williams “SAP Defends Forced Price Hike”
• 20080728 MyCustomer.com - Stuart Lauchlan “UPDATED: SAP customers furious at 29% hike in support costs
• 20080728 Irregular Enterprise - Dennis Howlett “More dissent on SAP Maintenance Price Hike”
• 20080728 Information Age - Pete Swabey “SAP support costs to jump 30%, says user group”
• 20080728 IDG News Service - Chris Kanaracus “SAP, Oracle price hikes open door for license optimization”
• 20080728 CIO Magazine - Thomas Wailgum “As SAP Support Costs Spike, Users’ Group Leader Preaches Collaboration — Not Rebellion”
• 20080725 IT World - Mike Simons “SAP maintenance backlash grows in UK and Germany”
• 20080725 ITPRO - Nicole Kobie “UK SAP user group slams support pricing increase”

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