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Monday’s Musing: Infinite Ambient Orchestration

Inside the Design Point For All Future AI Driven Apps The quest for mass personalization at scale in an era of artificial intelligence (AI) has led to new models of design for the future of applications.  One design point for these new AI driven smart apps is a concept called Infinite Ambient Orchestration.  The three […]

Posted by R "Ray" Wang on November 6, 2017

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Tuesday’s Tip: Know When To Automate With Artificial Intelligence

Six Factors For Powering AI Driven Smart Services Recent client conversations indicate a desire for designing new AI Driven Smart Services.   The rush to incorporate artificial intelligence into processes often requires a deeper examination of which services should be AI enabled.  Constellation’s latest framework for augmenting humanity encompasses six factors (see Figure 1): Repetitiveness.  The […]

Posted by R "Ray" Wang on September 19, 2017

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Personal Log: Congratulations To Constellation’s BT-150 Winners #BT150

Recognize The Change Agents In Business Transformation I’m excited to announce the launch of the Business Transformation 150.   Constellation’s elite list recognizes the top global executives leading innovative business transformation efforts in their organizations.   Nominations from peers, industry influencers, technology vendors, and analysts powered the exhaustive, six-month selection process for the BT-150. Analyzing The BT-150 […]

Posted by R "Ray" Wang on September 6, 2017

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Event Invitation: Radical Candor Author Kim Scott Delivering Keynote at Connected Enterprise 2017

Radical Candor Author Kim Scott Delivering Keynote at Connected Enterprise 2017 Learn how to be a kickass boss without losing your humanity We are excited to share that Kim Scott, author of Radical Candor, will deliver the keynote address at Connected Enterprise 2017 in Half Moon Bay. Kim will focus on a management strategy so obvious it’s often overlooked: giving […]

Posted by R "Ray" Wang on August 29, 2017

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Monday’s Musings: Part 1 of 4 – What Top CMO’s Care About (Demand Gen Persona)

Top Trends for 2018 Highlight Greater Orchestration In March 2016, Constellation introduced four personas of the modern CMO (see Figure 1).  This framework provided CMO’s with a model to think about the role of strategy versus execution and audience development versus audience acquisition.   Over the past eight weeks, conversations with demand generation focused CMO’s […]

Posted by R "Ray" Wang on August 28, 2017

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Research Summary: Constellation ShortList™ Integration Platform as a Service (IPaaS)

  About this Constellation ShortList The challenges and requirements around data and application integration are quickly changing. For starters, data increasingly lives and applications increasingly run outside of the four walls of the enterprise as companies embrace cloud-based compute and storage capacity, and as they replace on-premises software with software as a service (SaaS). The […]

Posted by R "Ray" Wang on August 13, 2017

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Research Summary: Constellation ShortList™ Synchronous Ledger and Blockchain Platforms

  About this Constellation ShortList In 2008, blockchain technology was introduced to the world from the mysterious Satoshi Nakamoto. The paper, titled “Bitcoin: A Peer-to-Peer Electronic Cash System,” shared how a network would maintain a time stamped immutable record of all cryptocurrency transactions to prevent double spend with no central umpire. The core of blockchain […]

Posted by R "Ray" Wang on August 13, 2017

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Event Report: FinancialForce #FFComm17

New Management Team and Focus Bode Well for FinancialForce Constellation attended the FinancialForce Community Live event in Las Vegas in June 2017.  More than 1,000 attendees gathered to see the new management team and product roadmap.  The market for cloud enterprise resource planning (ERP) software remains hot as regulatory requirements and modernization efforts drive upgrades […]

Posted by R "Ray" Wang on June 22, 2017

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Research Summary: The Future of Customer Experience (CX) is Orchestrated Engagement

Learn How To Overcome Functional Fiefdoms and Legacy Technologies In One Full Swoop Customer Experience (CX) software suites from technology providers aim to provide businesses with a seamless experience across marketing, sales and service, offering a single view of the customer. On the other hand, customers must deal with a fragmented CX technology stack that […]

Posted by R "Ray" Wang on June 15, 2017

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Research Summary: Nine Starting Points For Digital Transformation In Manufacturing

Digital Trends Signal Manufacturing Renaissance Ahead Western economies have faced an onslaught of negative developments in their domestic manufacturing bases over the past 40 years. With the rise of Industry 4.0, the current trend of automation and data exchange in manufacturing technologies, manufacturers now have new opportunities to undergo digital transformation. Constellation finds that digital […]

Posted by R "Ray" Wang on May 10, 2017

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Research Summary: Artificial Intelligence Delivers Mass Personalization In Commerce

Why Mass Personalization Efforts Fail and Ten Simple Steps to Fix Them Over the past four decades, valiant attempts at personalization have failed due to the lack of relevant and intelligent automation.  Moreover, expectations of consumers and prospects have only grown.  The result – an expectations gap in personalization that manifests itself in fickler consumers […]

Posted by R "Ray" Wang on April 17, 2017

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Personal Log: Leading CXO Influencer, Dion Hinchcliffe (@dhinchcliffe) Joins Constellation Research

Constellation Research Beefs Up CXO Research Focused On Executive Buy-Side Clients I’m personally excited to announce the arrival of Dion Hinchcliffe to our team.  I’ve been a big fan and admirer of him for the past decade.  As many of you know, he’s been a key influencer of tech executives for some time on topics […]

Posted by R "Ray" Wang on April 3, 2017

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Event Report: #GoogleNext17 On Path To Enterprise Ready

Google Cloud Takes Key Steps To Enterprise Class Over 10,000 customers, prospects, partners, Google developers, and employees gathered in San Francisco’s Moscone West Conference Center for Google’s flagship enterprise event. Of note, Alphabet CEO, Eric Schmidt, book ended the event by highlighting the $30 billion capital infrastructure investment into the overall Google Cloud Platform.   The […]

Posted by R "Ray" Wang on March 9, 2017

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Event Report: NASSCOM #NILF17 Highlights Need For Re-Skilling And Move Beyond Trump

Services Vendors Need To Move Beyond Trump, H1B, and Re-skilling Concerns Source: Nasscom NILf 17 Keynote On Dynamic Leadership For Digital Transformation Constellation participated in the 25th edition of Nasscom’s India Leadership Forum 2017 (NILF17) in Mumbai at the Grand Hyatt.   Though everyone was here to Reimagine, not Re-engineer , during the off-stage conversations with […]

Posted by R "Ray" Wang on February 18, 2017

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Tuesday’s Tip: Seven Universal Factors Why Technology Firms Fail

Hubris Drives Most Tech Firm Failures After observing the technology industry for two decades, one can’t help but identify a recurring theme – the beginning of the end of a technology vendor.   While most firms do not endure a mass failure and come back to life like Apple did with Steve Jobs or transform business […]

Posted by R "Ray" Wang on January 10, 2017

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