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Quips: Oracle Open World 2014 – Day 1 The Larry Keynote #OOW14

Oracle Intends To Dominate Cloud From Silicon To Software Amidst a packed standing room only crowd at Moscone North, Founder, Executive Chairman, and CTO, Larry Ellison took to the stage to clarify Oracle’s company and cloud strategy.  Key points from his keynote include how Oracle is: Committing to full upward compatibility of all its database, […]

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Posted by R "Ray" Wang on September 29, 2014

0 Comments

Event Report: Oracle Open World 2014 – Day 1 #OOW14

Oracle Doubles Down On Cloud Messaging Amidst A World Shifting To Digital Transformation Over 60,000 physical attendees from 145 countries gather in San Francisco for the 2014 Oracle Open World.  In addition, Oracle expects 7.1 million online attendees to join the live stream of one of the largest events in enterprise software.  Amidst the usual […]

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Posted by R "Ray" Wang on September 28, 2014

0 Comments

Webinar: What do you want to know about the internet of things? Here’s what we want to know.

The Importance of Addressing the Unknown Here’s a question: why, with the growing number of IoT “experts” in the field, are there unanswered fundamental questions about IoT? It seems that in the excitement over the potential of IoT, industry experts and their audiences have glossed over some basic details regarding how, exactly, IoT will work. […]

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Posted by R "Ray" Wang on September 16, 2014

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News Analysis: IBM Watson Announces Data Driven Discovery Solution

New Discovery Advisor Solution To Help Researchers Answer The Tough Problems Never Answered Before On August 28th, 2014 at the Museum of Art and Design in New York City, The IBM Watson group launched Discovery Advisor.  Mike Rhodin, SVP of IBM’s Watson Group, welcomed the audience to the Age of Discovery (see Figure 1).  In […]

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Posted by R "Ray" Wang on August 28, 2014

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News Analysis: Going Deeper Into The Apple And IBM New Business Model Alliance

Global Partnership Signals Expansive View Of Digital Business Disruption On July 15th, 2014 IBM’s Ginni Rometty and Apple’s Tim Cook announced in Cupertino, CA a strategic partnership to transform enterprise mobility (see Figure 1).  IBM has committed up to 100,000 employees to the initiative.  Apple has not disclosed its investment effort.  The announcement, made at […]

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Posted by R "Ray" Wang on July 23, 2014

0 Comments

Monday’s Musings: Insights From GE’s Global Innovation Barometer Show Executives Need To Be Disruption Ready

Disruption, Collaboration, and The Future Of Work Highlighted In Latest Edition Last week, June 16, 2014, GE unveiled the 2014 results for its “Global Innovation Barometer“. In the 4th annual survey, the GE team commissioned Edelman Berland to phone interview 3209 senior business executives between April 2, 2014 and May 30, 2014.  Interviewees represented VP […]

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Posted by R "Ray" Wang on June 22, 2014

2 Comments

Event Report: Customer Experience Management Alive and Well At Clarabridge Customer Connections #C3Rocks14

Customers Celebrate Success With Customer Experience Management (CXM) Around 450 customer experience professionals gathered at the Fontainebleau Miami Beach resort at Clarabridge’s Customer Connections Event April 28th to April 30th, 2014.  The event brought together professionals passionate about best practices, trends, and techniques in improving customer experience management.  Key customers at the event include major […]

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Posted by R "Ray" Wang on May 3, 2014

0 Comments

Event Report: #AdobeSummit Celebrates Digital Marketing From Creative To Commerce

Market Leaders And Fast Followers Celebrate Over A Decade Of Digital Marketing Vision In 2004, Omniture founder Josh James, an avid skier, held the first Summit atop the Snowbird Ski Resort for 270 early adopters and converted.  Fast forward eleven years to 2014, an estimated 5600+ customers, partners, influencers, and prospects gathered at the Salt […]

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Posted by R "Ray" Wang on March 31, 2014

1 Comment

Event Report: The Storify From #AdobeSummit

Market Leaders And Fast Followers Celebrate A Decade Of Digital Marketing Vision In 2004, Omniture founder Josh James, an avid skier, held the first Summit atop the Snowbird Ski Resort for 270 early adopters and converted.  Fast forward eleven years to 2014, an estimated 7000 customers, partners, influencers, and prospects gathered at the Salt Palace […]

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Posted by R "Ray" Wang on March 28, 2014

0 Comments

Research Summary: Sneak Peaks From Constellation’s Futurist Framework And 2014 Outlook On Digital Disruption

Accelerated Pace of Change Creates the Perfect Storm for Dominating Digital Disruption The 2014 trends are out. The big predictions have been made.  Yet what does it all mean as most organizations anticipate another unpredictable year?  Since 2000, 52 percent of the companies in the Fortune 500 have either gone bankrupt, been acquired or ceased […]

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Posted by R "Ray" Wang on February 18, 2014

6 Comments

Event Report: #NRF14 Preview – Retail’s Big Show Hints At Lessons Learned In #MatrixCommerce

Retails Big Show Transformed For 2014 Over 29,000 people are expected to gather at the National Retail Federation’s big show (NRF) this Sunday, January 11th, 2014, in New York City.  #NRF14 brings the intersection of new retail business models, products, store concepts, technology, society, and culture together! A few big trends emerge based on conversations […]

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Posted by R "Ray" Wang on January 11, 2014

0 Comments

News Analysis: Verint Announces Intent To Acquire Kana For $514M

Verint Adds to Vovici and Contact Center Assets To Expand Customer Engagement Offerings On January 6th, Melville, NY based Verint® Systems announced a $514M intent to acquire Sunnyvale, CA, KANA Software.  Verint is a software vendor with a core in analytical software.  Verint’s core offerings provide enterprise intelligence and security intelligence.  The acquisition is significant […]

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Posted by R "Ray" Wang on January 6, 2014

7 Comments

Tuesday’s Tip: Seven Lessons Learned In Customer Experience Strategies During A Data Breach (such as Target’s)

Every Brand Should Have A Plan For A Data Breach The confluence of centralized personally identifiable information, reliance on digital channels, ease of hacking of magnetic stripes, and the application of the Willy Sutton rule ( a.k.a. you rob banks because that’s where the money is) improve the odds that many organizations will face a […]

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Posted by R "Ray" Wang on December 24, 2013

1 Comment

News Analysis: Sitecore Acquires Commerce Server In Quest Towards Customer Experience Management

Commerce Server Finds Its Logical Home On Wednesday November 20th, 2013, Copenhagen, Denmark based Sitecore acquired Ottawa, Canada based commerceserver.net for an undisclosed price.  Originally known as the Microsoft Siteserver and Commerce Server 2000, the product was orphaned by Microsoft,  then Ascentium, the key development partner were given the rights to further develop and market […]

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Posted by R "Ray" Wang on November 22, 2013

1 Comment

News Analysis: Salesforce 1 Signals Support For Digital Business at #DF13

Salesforce Seeks To Tackle Digital Business At Dreamforce Over 125,000 virtual and physical registrants descend on San Francisco the week of November 17th for Dreamforce 13, a future of technology meets SXSW event.  One day in advance of the largest enterprise software event of its kind, Salesforce.com announces Salesforce 1 (see Figure 1).  The Salesforce […]

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Posted by R "Ray" Wang on November 17, 2013

3 Comments

Tuesday’s Tip: Understand The Five Generation Of Digital Workers And Customers

Age Is Not The Deciding Factor In Five Generations Of Workers When discussing the future of work, most folks immediately jump to the discussion of millennials, generation Y, generation X, baby boomers, post war, etc.  However, the shift to digital business finds a different type of five generations.  This segmentation describes how digitally proficient people […]

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Posted by R "Ray" Wang on November 12, 2013

9 Comments

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