Posts Tagged ‘COLLABORATE’

Wednesday’s Whispers: People Whispers – April 2010


A very slow moving April as many change and moves were made in Q1.  So far the job prospects in tech remain excellent.

As always, thanks for your emails and alerts. If you’ve got a change or know of a promotion, keep dropping me a line! If you need a referral, and we’ve worked together in the past, don’t hesitate to reach out to me via Linked In.

Frank Auger is now Director, Customer Support at HubSpot.  Prior to this role, Frank was the President and CEO at Metallect and served as a VP of Product Management at Novell.

Marnie Breton has been promoted to Vice President, Marketing & Strategy at Forrester Research.  Marnie brings previous experiences as a  Vice President at ReGenerate, consultant at Yankee Group, and Sales/Marketing manager at AT&T Capital Corporation. She’s also previously worked a Forrester as a Marketing Director.

Marc Conway is now Change Manager – Global Reseller Programme at BP.  Marc serves many roles in global sales, marketing, and procurement programs.  Previous work at BP include experiences as a procurement specialist, software auditor, and senior software technology procurement specialist.

Andrew Cotton currently serves as an ICT Project Manager at New South Wales Department of Planning.  Previous roles build on his program management expertise and include serving as a Business Analyst and Test Manager at Just OnePlace, Senior Business Analyst / Project Manager at Westfield Group, and Architect at JF Davidson.

Abhishek Guru is in year 2 at the University of Sydney.  He’s currently a Research Associate for Professor William L. Martens.  Previous roles include Assistant Marketing Manager for Analyst Relations at HCL.

John Refford wa promoted from VP of Global Infrastructure to VP or Strategic Marketing Technology at Natixis in February 2010.  He brings previous experiences as an IT mnager at CentrePath and Systems Engineer Manager at both IXIS Asset Management and Thomson Financial

Bryan Vanderkruk is now Management Trainee at Maple Leaf Foods.

Your POV

Got a scoop or something to share? Please post or send on to rwang0 at gmail dot com and we’ll keep your anonymity.

* Not responsible for any factual errors or omissions.  However, happy to correct any errors upon email receipt.

Copyright © 2010 R Wang and Insider Associates, LLC. All rights reserved.

News Analysis: Oracle Waives Fees On Extended Support Offerings

Oracle President Charles Phillips pleasantly surprised Oracle Applications User Group (OAUG) Collaborate 09 attendees this morning during his keynote with the decision to waive Extended Support fees for a number of product lines through 2010 and 2011. As customers and prospects face one of the worst global economic crises, proactive relief on support and maintenance fees could not come at a better time.  Summary details of the program can be found in Figure 1.

Figure 1. Oracle’s Revised Support Policies

Oracle's New Support Offerings

(Source: Oracle Corporation)

Proactive change in support offering creates a win-win

Oracle’s move to address the support issue may stem from a variety of reasons but the main focus centers around improving the vendor-client relationship for a few reasons:

  • Responding to the global economic crisis.  Oracle has taken the initiative in listening to customers, partners, and industry watchers about customer reactions to the escalating costs of software maintenance.  Oracle’s Applications Unlimited and Lifetime Support Programs have been successful in retaining acquired customers and have shown customers that acquisitions need not be slash and burn with minimal reinvestment.
  • Providing more time for customers to adopt Fusion Apps. With the slow down, Oracle may be anticipating slower upgrade rates.  While no clear date and product road map has been communicated to customers, removing the price pressure on extended support fees provides customers with some breathing room on upgrade timing.
  • Mitigating attention on high profit margins and its M&A strategy. After touting record profit margins near 50% and continuing its M&A strategy with the announcement to acquire Sun, customers have become concerned about the impact of less choice in the market.   This move may appease regulators and industry watchers and show that Oracle has some self regulating policies.

The bottom line – user groups should now determine the minimum R&D percentage of investment from revenues

Oracle continues to gain economies of scale with each acquisition.  The good news – Oracle has the capacity to reinvest $2.6B per year into R&D and the real dollar amount has increased from 1.9B in 2006.  While this is a large figure, the bigger and more important issue – what percentage of the maintenance revenues have been reinvested?  Here’s where we find a slight drop from 12.6% to about 11.6% in 2008.  Consequently, like SAP’s users and user groups, OAUG and the other Oracle users and user groups should begin to track the ratio of R&D dollars that tie back to the amount of maintenance revenue.   In fact, they may want to take a look at the SUGEN KPI’s and see if they are applicable to Oracle’s environment.  R&D spend from maintenance and the need for Third Party Support options will be the key ownership issues for the next 5 to 10 years.  In any case, the need for preserving and strengthening independent user groups will be one effective check and balance in the consolidating world of enterprise software.

Your POV

Do you feel Oracle made the right move?  What have your experiences been like with Applications Unlimited and Lifetime Support?  Send me a private email to rwang0 at gmail dot com.  Posts are preferred!   Thanks and looking forward to your POV!

Copyright © 2009 R Wang. All rights reserved.

User Group Event: COLLABORATE 09 – Technology and Applications Forum for the Oracle Community

Title: User Group Event: Oracle Collaborate
Location: Orange County Convention Center, Orlando, FL
Link out: Click here
Description: Survive and Thrive with COLLABORATE 09 — OAUG Forum

Where on earth can you find:

* 1,000+ User-Led Sessions Packed with Best Practices and Case Studies
* 19 Educational Tracks
* 8 Deep Dive Workshops
* Peer-to-Peer Interaction
* Dozens of Networking Events, Geographic and Special Interest Group Meetings
* 150+ Cutting Edge Exhibitors
* Unparalleled Training Value?

Right here at OAUG Forum!
Conference News

* Divide and conquer: groups of four or more save hundreds.
* Don’t get left behind. Justify your COLLABORATE attendance.
* Registration is now open. Register today and save USD $400 with early-bird registration rates.


The Independent Oracle Users Group (IOUG), the Oracle Applications Users Group (OAUG) and Quest International Users Group (Quest) have joined forces to present COLLABORATE, offering in-depth education and exclusive networking opportunities. You benefit through access to a powerful global community of technology and applications professionals and experts and experience a dynamic exchange of ideas and best practices. Learn what works — and what will work best for you. Design your educational experience from hundreds of user-led sessions developed by the OAUG for Oracle E-Business Suite, Oracle Retail, PeopleSoft, Siebel, Oracle Communications, MetaSolv, Hyperion and the rest of the growing family of Oracle Applications.
Start Date: 2009-05-03
End Date: 2009-05-07