Archives

Event Report: A New Platform For The Digital Economy #Davos16 #WEF

The Future of Digital Platforms Drive New Economies Digital platforms have democratized the content creation as well as access to a range of new business models.  In fact, these platforms have enabled decentralized nodes to reflect market dynamics in the establishment of services, experiences, and delivery standards.   How will new economies arise from these emerging […]

Posted by R "Ray" Wang on January 28, 2016

0 Comments

Event Report: The Transformation of Finance #Davos16 #WEF

The Shift From Apologetic Regulatory To A FinTech Transformation While the regulatory pressures have not subsided for the financial sector, concerns mount legacy financial and insurance providers as fin tech startups disrupt the existing landscape.   The transformation of finance panel included insights from one mature disruptor among the panelists of traditional financial services providers […]

Posted by R "Ray" Wang on January 28, 2016

0 Comments

Event Report: The Future Of Jobs From #Davos16 #WEF

Will We Move Beyond Man Vs Machine In The Fourth Industrial Revolution? The World Economic Forum released it’s Future of Jobs report.  As expected, the business model disruption across technology, societal, and economic forces have created urgency to understand the jobs and skills required for the next decade.   The survey and research design relied on […]

Posted by R "Ray" Wang on January 20, 2016

0 Comments

Event Report: The @Wipro @FT Dinner, Man vs Machine, Does It Have To Be Either/Or? #Davos2016 #WEF #WEFTalks

Do Androids Dream of Electric Sheep? One of the big topics at Davos has been the role of artificial intelligence, machine learning, and robots. Discussions focus less on the technological advancements but more on the role humans and robots will play. At the Financial Times – Wipro Dinner, that topic was put to debate with […]

Posted by R "Ray" Wang on January 19, 2016

0 Comments

Event Report: The Weekend Before Davos And The Dawn Of The Fourth Industrial Revolution

It’s time to pack your bags ( at least virtually). The weather outside is 20F/ -7C and folks are starting roll into Zurich and the train ride into Davos. For those lucky ones, the private jets are starting to pile up as guests come in to mingle. It’s the weekend before Davos. Everyone’s starting to […]

Posted by R "Ray" Wang on January 16, 2016

0 Comments

News Analysis: In Search Of Growth Amidst Digital Disruption

Organizations In Search Of Growth Must Consider Macro Forces Burgeoning money supplies in both the US and China have fueled an indefensible growth post Global Financial Crisis.   Since 2000, the money supply has tripled from $6000 USD billion to 12288.10 USD billion in November of 2015 (see Figure 1).   Since 2005, china’s money supply has […]

Posted by R "Ray" Wang on January 8, 2016

2 Comments

Monday’s Musings: Reflecting On Five Years Of Disrupting The Industry Analyst Business

Thanks To Great Customers And Great Team Members Internal Memo Sent November 3rd, 2015 As many of you know, we were founded almost five years ago on November 9th, 2010.  In the midst of a recession, and after working at another startup that was moving from analyst firm to boutique consulting, the goal was to […]

Posted by R "Ray" Wang on November 16, 2015

1 Comment

Monday’s Musings: Avoiding Cloud Vendor Lock-In

Customers Must Hurry To Address The Mistakes From Shadow IT SaaS/Cloud Adoption Amidst the hey day of the early years for software as a service (SaaS) and Cloud, many line of business executives signed simple month to month, user based contracts without the burdens of IT and scrutiny of vendor procurement.  These edge applications and […]

Posted by R "Ray" Wang on October 25, 2015

0 Comments

Monday’s Musings: Dealing With The Startup Who Went Public And Is Now Arrogant As Hell

Best of Breed Startups Often Initially Differentiate And Delight Customers With Extreme Customer Centricity The journey to an initial public offering (IPO) often brings an intense customer-centric culture and focus that separates the startup vendors from their legacy competitors.  These startup vendors woo their prospects with not only their emerging technologies and solutions, but also […]

Posted by R "Ray" Wang on October 11, 2015

0 Comments

Event Report: @AirWatch #AWConnect 2015 Shows Shift From EMM To Platform

Market And Customer Maturity Reflected In 2015 Summit Over 1,600 attendees gathered at the 2015 AirWatch Connect conference at the Hyatt Regency Atlanta.  Keynotes included appearances by VMware CEO – Pat Gelsinger, AirWatch CoFounder – John Marshall,  General Manager for End User Computing – Sanjay Poonen. Major news from the event include: New user privacy […]

Posted by R "Ray" Wang on September 23, 2015

0 Comments

Tuesday’s Tip: IOT and The Death Of OmniChannel Non-sense In Customer Experience

Stop Thinking In Channels And Start Thinking In Settings and Scenes As organizations realize they are no longer selling products and services but delivering on experiences and outcomes, the shift to delivering on a brand promise requires the ability to deliver mass personalization at scale. This is the heart of delivering digital business value.  However, […]

Posted by R "Ray" Wang on September 22, 2015

0 Comments

Event Invitation: Webinar on The American Eagle Story- Competing On Experiences And Outcomes In A Mobile World

DELIVERING IN-STORE EXPERIENCES TO DIGITAL CUSTOMERS Join me Thursday, October 8th, 2015 from 12 to 1 pm PT for a webinar on customer experience in a mobile world. Only 37% of US brands rate their ability to achieve their eCommerce goals as very effective. As a result, most brands lack the ability to convert a […]

Posted by R "Ray" Wang on September 15, 2015

0 Comments

Event Invitation: Webinar on Building Win-Win Relationships With Oracle

Dealing With Tough Contract Negotiation Scenarios Join me Thursday, September 24th, 2015 from 8 to 10 am PT for a webinar chat that shares best practices in building win-win relationships with Oracle With the experience of negotiating thousands of Oracle contracts, this is an exclusive webinar on building your Oracle relationships. Key topics to be […]

Posted by R "Ray" Wang on September 12, 2015

0 Comments

Event Invitation: Tweet Chat on Managing #ShadowIT

Managing The Shadow IT Explosion In The Cloud Join me Tuesday, September 22, 2015 from 10 to 11 am PT for a tweet chat that addresses head on the deep issues organizations face when the shadow IT takes on a life of its own. To join, just follow the hashtag #CiscoChat and #ShadowIT and hop […]

Posted by R "Ray" Wang on September 6, 2015

0 Comments

News Analysis: @Cisco and @Apple Team Up At #GSX

Two Tech Giants Partner To Drive Up Enterprise Sales On August 31st, 2015 at the annual Cisco sales kick-off, Global Sales Experience (#GSX), 20,000 attendees witnessed a surprise appearance by Apple CEO Tim Cook with Cisco’s Chairman, John Chambers.  The surprise announcement brought forth a new alliance designed to boost sales for both organizations in […]

Posted by R "Ray" Wang on August 31, 2015

0 Comments

Event Invitation: Come Join Us For A Silicon Valley CXO Day At Constellation’s Connected Enterprise #CCE2015

Join me at the annual Silicon Valley CXO Day on the third and final day of Constellation’s Connected Enterprise.   Hear from over 200 business and technology leaders whom will discuss the future of innovation and digital transformation. Register before August 31, 2015 to secure your early bird ticket. Attendees will: Engage with CXO panels from […]

Posted by R "Ray" Wang on August 26, 2015

0 Comments

News Analysis: @Infosys Announces Three New Service Lines #AiKiDō

New Ai Ki Dō Service Offerings Provide A High Potential Path To Growth For Clients On August 20th, 2015, Infosys announced a set of new service offerings to help organizations jump start growth.  Organized into three areas and named Ai Ki Dō, the approach addresses design driven initiatives, knowledge based IT, and platforms. Here’s the […]

Posted by R "Ray" Wang on August 20, 2015

0 Comments

News Analysis: @Oracle Announces Agreement To Acquire Marketing Cloud A/B Testing Firm @Maxymiser

Oracle Marketing Cloud Customers Will Gain Channel Agnostic Customer Experience A/B Testing Solution Oracle announced the August 20th, 2015, agreement to acquire Maxymiser, a multivariate and A/B testing solution used to improve customer experience.  Here’s the quick video analysis of the deal (see Figure 1). (A blog post may follow given time constraints) Figure 1. […]

Posted by R "Ray" Wang on August 20, 2015

0 Comments

News Analysis: @Infor Acquires @GTNexus for $675M

Jointly Written with Guy Courtin Infor Moves Towards A Cloud Network Economy With Acquisition Of GT Nexus On August 11th, 2015, Infor announced the $675M acquisition of GT Nexus, a private supply chain and procurement network solution vendor.  GTNexus brings $150M in cloud revenue, 28,000 companies on their network, 100,000 users across 66 countries, and […]

Posted by R "Ray" Wang on August 11, 2015

1 Comment

News Analysis: Inside Alphabet – G Is For Google

Alphabet Enables Google To Remain Innovative On August 10th, 2015, Google co-founders Larry Page and Sergey Brin announced the formation of Alphabet, the holding company which will include Google and a portfolio of companies to spur innovation (see Figure 1).  A new website www.abc.xyz emerges and Google will still trade as (GOOG). Check out the […]

Posted by R "Ray" Wang on August 10, 2015

1 Comment

News Analysis: Infosys One-Year After Vishal Sikka

With heavy contributions from Sachin Gosavi, VP of South Asia Infosys Makes Strides In Its Own Digital Transformation Journey On June 12th, 2014, Infosys announced the August 1, 2014 appointment of Dr. Vishal Sikka to the Chief Executive Officer and Managing Director (CEO & MD) role.  At the time, Constellation believed this appointment marked a […]

Posted by R "Ray" Wang on August 4, 2015

0 Comments

Event Report: Sage Summit 2015 Shows A Refocus On The Future Of The SMB Customer

A New CEO Brings A New Outlook To Sage Over 7000 people waded through the humidity of New Orleans in July to hear what the new CEO Stephen Kelly had in mind for Sage.  Over the past three years, Sage has faced changes in product road maps, leadership changes, and partner programs.  As the company […]

Posted by R "Ray" Wang on July 29, 2015

0 Comments

Tuesday’s Tip: Apply For A SuperNova Award – Recognize Leaders In Digital Business

Nominate A Pioneer Or Leader Driving Business Change Every year the Constellation SuperNova Awards recognize eight individuals for their leadership in digital business. Nominate yourself or someone you know by August 7, 2015. The SuperNova Awards honor leaders that demonstrate excellence in the application and adoption of new and emerging technologies. In its fifth year, […]

Posted by R "Ray" Wang on July 21, 2015

0 Comments

Product Review: Two Apple Watch Enterprise Apps Launched With IMS Health Life Sciences Wearable Platform

IMSHealthWear 1.00 Gives IMS Health First Mover Advantage In Wearable Form Factors And Apps For Healthcare Customer Experience The rise and success of wearables such as the Apple Watch may not come as a surprise.  Constellation estimates that Apple sold 7.25 million units to date with the potential to deliver up to 43.50 million units […]

Posted by R "Ray" Wang on June 7, 2015

0 Comments

Event Report: Zuora’s #Subscribed15 Shows How Organizations Can Power Their Digital Transformation Initiatives

Subscribed15 Brings Together The Market Leaders and Fast Followers Of Digital Transformation Over 2,000 attendees convened May 20th – 21st, 2015 at the Hilton Union Square in San Francisco for the 5th annual Subscribed Conference.   The early adopters in the subscription economy and those seeking to build for a post-sale, on-demand, attention economy were treated […]

Posted by R "Ray" Wang on May 31, 2015

0 Comments

Quips: Networked Economy Models Emerge Should Verizon Gain Approval To Acquire AOL

The Content, Network, And, Arms Dealer Come Together With Merger The planned acquisition of AOL by Verizon for $4.4B is more than just the acquisition of the programmatic ad platform.  Verizon is making the big shift to disrupting digital businesses for a few reasons: Shift from selling products and services to delivering brand promises.  In […]

Posted by R "Ray" Wang on May 12, 2015

0 Comments

Research Summary: The Correct Way to Use Customer Data

My latest report, Customer Data: The Missing Link to Customer Success explains how successful organizations will utilize customer data to power their business initiatives in the digital era. Customer data is your organization’s most strategic asset. Use it the right way to rise above your competitors, delight your customers, and create a sustainable digital business. Constellation’s seven-step customer data framework […]

Posted by R "Ray" Wang on May 6, 2015

0 Comments

Event Report: Inside the #SXSW2015 Phenom – Meerkat

Tweeting Live Video Takes Center Stage At #SXSW2015 Live video service Meerkat’s launch may well rise above the fray at this year’s South by Southwest (SXSW) convention.  After slews of invites the two weeks before, the service has taken off.  Early users have found three major use cases as SXSW has proven to be the […]

Posted by R "Ray" Wang on March 14, 2015

0 Comments

Event Report: Inside The Apple #SpringForward Event

Apple Event Announcements Shows Continued Progression In The Digital Lifestyle The Spring Forward Apple event at Yuerba Buena gardens brought forth a slew of major announcements that pointed to the continued build out of the Steve Jobs “Star Trek” road map. Figure 1. Tim Cook welcomes the crowd at the #SpringForward event The analysis of […]

Posted by R "Ray" Wang on March 9, 2015

0 Comments

Research Report: Enterprise Healthcare Management (EHM) – Healthcare Meets Analytics

The Healthcare Affordability Crisis Can Be Addressed With EHM Solutions An affordability crisis has created chaos in the employer-provided healthcare market. With $620 billion in employer-paid costs to U.S. healthcare in 2014 and an annual increase that ranges from 4.7 percent to 10.3 percent a year, employers seek both improved utilization of programs and cost […]

Posted by R "Ray" Wang on March 1, 2015

0 Comments

Quips: Five Life and Leadership Lessons From The Billionaire’s Club

Insights Remain Consistent Among The Uber Successful Over the past year, I’ve had the pleasure of speaking with 19 billionaires.  I took the opportunity to ask them for their life lessons and leadership advice.  Because these uber successful individuals came from varied backgrounds and industries, I was expecting many different answers.  However, I was proven […]

Posted by R "Ray" Wang on February 28, 2015

0 Comments

Research Preview: Enterprise Healthcare Management (EHM) Market Overview

Enterprise Healthcare Management Comes Of Age Enterprise healthcare management (EHM) technology is a category of software that incorporates analytics into the typical employer-provided healthcare solution. EHM enables employers to maximize their healthcare investments by improving the delivery of healthcare for employees, and identifying previously unknown opportunities uncovered by data. Enterprise healthcare management will help enterprises […]

Posted by R "Ray" Wang on February 20, 2015

1 Comment

News Analysis: Rumors On Apple’s Foray Into Cars “Project Titan”

Project Titan May Put Apple Into The Auto Business The February 13th, 2015 Wall Street Journal story spotlighted many of the rumors around the developments behind Apple going into the car business.   Framed around challenging Tesla Motors, the story discussed how the Cupertino juggernaut may be putting together an Apple branded electric vehicle.  Vice […]

Posted by R "Ray" Wang on February 15, 2015

0 Comments

Research Preview: Digital Transformation Services Take Center Stage For 2015

Constellation State Of The State Report: Digital Transformation Services Take Center Stage For 2015 The latest Constellation Research state of the state report explores the impact of digital transformation on the services front. As so many different pieces of the digital transformation space come together, Constellation believes that the Digital Transformation Services category is set […]

Posted by R "Ray" Wang on February 9, 2015

0 Comments

Tuesday’s Tip: How To Plan For SAP’s S/4 HANA Upgrade And Contract Negotiations Strategy #SAPHANA

Launch Of SAP S/4 Provides Catalyst For Organizations To Update Their Next Gen Apps Strategy The February 3rd, 2015 New York City SAP S/4 launch event brought a positive closure for customers seeking the next generation apps strategy from SAP.  At a high level, the SAP S/4 HANA offering offers: a new suite of applications […]

Posted by R "Ray" Wang on February 3, 2015

0 Comments

Page 1 of 6123456