Event Report: Microsoft Biz Apps Analyst Day Highlights Strategic Transformation #MSBizApps

Microsoft Dynamics 365 Seeks End To End Coverage Of Business Apps On February 10th to 12th, 2018, industry analysts converged onto Building 92 at the Microsoft Campus in Redmond, WA, for an update on the Microsoft Business Applications.  The Business Applications Analyst Forum was hosted by key executives including: Source: © 2018 R Wang and […]

Posted by R "Ray" Wang on February 14, 2018


Tuesday’s Tip: How To Plan For SAP’s S/4 HANA Upgrade And Contract Negotiations Strategy #SAPHANA

Launch Of SAP S/4 Provides Catalyst For Organizations To Update Their Next Gen Apps Strategy The February 3rd, 2015 New York City SAP S/4 launch event brought a positive closure for customers seeking the next generation apps strategy from SAP.  At a high level, the SAP S/4 HANA offering offers: a new suite of applications […]

Posted by R "Ray" Wang on February 3, 2015


Event Report: SAP Australian User Group Summit Highlights Systematic Concerns About SAP

Australian Users Concerns About SAP Similar To Other Global Users Over 500 Australian SAP users gathered between September 8th and 9th, 2014 at the Sydney Hilton for the annual user conference.  Users came from IT roles, marketing, HR, and finance.  In speaking to over 100 attendees, key concerns include: Lack of clarity in future product […]

Posted by R "Ray" Wang on September 8, 2014


News Analysis: Spinnaker Expands JD Edwards Support With Versytec Acquisition

Versytec Acquisition Addresses Growing Demand For JD Edwards Support Denver, Colorado based Spinnaker Management announced on March 6th, 2012 its acquisition of competitor Versytec.  For those who remember their third party maintenance (3PM) history, Versytec was among the first firms to announce third-party maintenance services within a year after PeopleSoft acquired JD Edwards in July […]

Posted by R "Ray" Wang on March 25, 2012


Research Summary: Best Practices – Three Simple Software Maintenance Strategies That Can Save You Millions

Forward And Commentary Software ownership costs continue to escalate as vendors accelerate their efforts to capture support and maintenance revenues. Some vendors have gone to the extreme to eliminate third-party options for their customers. This best practices report examines three strategies to free up unnecessary costs to fund innovation and new projects. A. Introduction On […]

Posted by R "Ray" Wang on March 18, 2012


News Analysis: The Implications Of Oracle’s Acquisition Of Taleo

Catch my colleague Yvette Cameron’s point of view here. She covers Future of Work for Constellation Research, Inc. Oracle Plays Catch Up With Public Cloud Ambitions On February 9th, Oracle announced its intention to acquire Dublin, CA based Taleo for $1.9B.  Taleo is a cloud based talent management software provider with 5000 customers and 1400 […]

Posted by R "Ray" Wang on February 9, 2012


Tuesday’s Tip: Five Cloud/SaaS Contract Negotiation Tips For 2012

Business Leaders Often Poorly Prepared For Cloud/SaaS Contract Negotiations Business leaders often take great care in building their Cloud and SaaS strategy, only to have many of the benefits of flexibility and agility hampered by overlooking details in their cloud contracts.   In conversations with over 200 cloud customers in 2011, key reasons include: A […]

Posted by R "Ray" Wang on January 10, 2012

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Research Summary: Best Practices – The Case For Two-Tier ERP

Forward And Commentary Legacy optimization remains a key component for funding future innovation.  Two-tier ERP emerges as one strategy to optimize existing systems while adding innovation.  The report capitalizes on the recent Software Insider survey of 235 companies looking at future strategies. A. Introduction Organizations continue to face an onslaught of business requirements that their […]

Posted by R "Ray" Wang on March 1, 2011


Research Report: Next Gen B2B and B2C E-Commerce Priorities Reflect Macro Level Trends

Recessionary Forces Challenge Organizations To Not Only Right Channel, But Also Personalize Organizations with e-commerce initiatives face a flurry of competitive forces that challenge existing assumptions put in place a decade ago.  On the operational efficiency front, organizations must battle reduced product margins, shorter product life cycles, greater pricing transparency, and increased friction in multi-channel […]

Posted by R "Ray" Wang on September 6, 2010


Research Report: Rethink Your Next Generation Business Intelligence Strategy

BI Solutions Must Address The Information Management Matrix A confluence of changing business requirements and on-going vendor consolidation leads many organizations to rethink their business intelligence (BI) strategies.  Many buyers face decisions to move beyond departmental solutions or to stay with an integrated apps based BI solution.  Meanwhile, some buyers must decide whether or not […]

Posted by R "Ray" Wang on June 28, 2010


News Analysis: Lawson Puts Its Full ERP Suite In The Cloud

Lawson External Cloud Services Represents A Big Step In On Demand ERP Options On March 31, 2010, Lawson Software (Nasdaq: LWSN) announced the Lawson External Cloud Services offering.  The venerable St. Paul, Minnesota vendor plans to deliver the full ERP Suite including Lawson S3, Lawson M3, and Lawson Talent Management via Amazon’s Elastic Compute Cloud […]

Posted by R "Ray" Wang on April 22, 2010


Event Report: 2009 SAP Influencer Summit – SAP Must Put Strategy To Execution In Order To Prove Clarity Of Vision

(Photos by R Wang & Insider Associates, LLC.   Copyright © 2009 All rights reserved.) Re-innovation Now At The Heart Of SAP’s Focus And Strategy SAP has faced a rough two years.  From the continuing market pressure on new license revenue, false-start launch of Business By Design (ByD), management restructuring, and issues with user groups […]

Posted by R "Ray" Wang on December 11, 2009


News Analysis: Oracle Formally Announces Fusion Apps

Oracle’s Fusion Apps Addresses A Broad Set Of Horizontal Modules Oracle’s co-founder and Chief Executive Officer, Larry Ellison announced the code completion of Fusion Apps in today’s late afternoon keynote.  Though Ellison did not give precise guidance on general availability (GA), he did hint that the product would be available, “sometime in 2010”.  The product […]

Posted by R "Ray" Wang on October 14, 2009


Event Report: Pushes Social CRM Technology — But Don’t Expect Companies To Be Successful With Tools Alone

This post was co-written with Jeremiah Owyang, Partner and Colleague at Altimeter Group Above: Pictures from Salesforce’s event launches a new set of social apps that make CRM connected to the social web. So what does it mean?’s Twitter integration and application launch helps brands monitor what’s being said. Yet despite the fanfare, […]

Posted by R "Ray" Wang on September 9, 2009


Tuesday’s Tip: Note To Self – Start Renegotiating Your Q4 Software Maintenance Contracts Now!

Labor Day (US Holiday) traditionally marks the end of summer BBQ’s, the beginning of the fall conference season, and yes, the time to begin a review of your software maintenance contacts that expire end of year.   As clients prepare for this seasonal ritual, a few trends in 2009 should set the stage for negotiations: […]

Posted by R "Ray" Wang on September 1, 2009


Tuesday’s Tip: Do Not Bundle Your Support and Maintenance Contracts!

In the past 2 weeks, emails from 31 software insider readers highlight a growing and concerning trend with support and maintenance contracts.  Vendors concerns about support and maintenance contract retentions has led to new initiatives to consolidate contracts.  At first glance, this may appear to be proactive and beneficial to customers.  In fact, common rationale […]

Posted by R "Ray" Wang on July 7, 2009


Tuesday’s Tip: Drive Cost Savings By Optimizing Commoditized Business Processes

Enterprises continue to transform themselves from the functional fiefdoms of the past and move towards a business process orientation.  As organizations begin that process of documenting business processes, they must differentiate among the 3 major types of business processes.  In key flows such as order to cash, hire to retire, incident to resolution, procure to […]

Posted by R "Ray" Wang on June 16, 2009


Tuesday’s Tip: Seven Signs Your Software Vendor Can’t Innovate Fast Enough

Collective support and maintenance, constant innovation, best practices, and improved ROI represent the key arguments that led enterprises to packaged applications such as ERP. Today, this promise appears to be broken as enterprises question the value received for their support and maintenance monies.   In addition, on-premise upgrades require painful testing and down time to innovate […]

Posted by R "Ray" Wang on June 8, 2009


Tuesday’s Tip: Now’s The Time To Consider SaaS Software Escrows

With 2009 rapidly becoming the “Year of SaaS” and the tipping point for Cloud Computing, it’s hard not to notice the growing number of SaaS start ups (along with the legacy application vendors rushing to provide an “On-Demand”, but not really multi-tenant deployment option).  My snarky SaaS bigotry aside, we can expect hybrid deployment options […]

Posted by R "Ray" Wang on June 2, 2009


Monday’s Musings: Adoption of SaaS Models May Accelerate with Economic Downturn

All signs lead to an impending slow down in economic spending.  Whether this will adversely impact IT budgets is not the issue, but how much will the carnage be is the concern being debated.  Regardless, overall funding for new investments appears to be bleak which is why innovative business leaders seeking to fund innovation without […]

Posted by R "Ray" Wang on October 6, 2008