Archives

Monday’s Musings: The Four Personas Of The Modern CMO In A Digital World

Marketers Face Massive Challenges In Making The Digital Shift In interviews with over 100 digitally focused, modern CMO’s, Constellation identified shared common challenges in the transformation of their roles.  More importantly, with the support of new digital business models, an emerging set of challenges highlight the need to move beyond the classic 4P’s.   The top […]

Posted by R "Ray" Wang on April 11, 2016

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Event Report: Business Transformation Top Of Mind For Microsoft Envision #ENV16 Attendees

Inaugural Microsoft Envision Event Seeks To Capture The Hearts and Minds Of Business Leaders An estimated 1800 paid attendees, 4200 partners and employees converged into New Orleans, Louisiana, for Microsoft’s inaugural business decision makers conference.  The three day event which also drew 100,000 online viewers, started April 4th, 2016 and concluded April 6th, 2016.  The […]

Posted by R "Ray" Wang on April 7, 2016

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News Analysis: In Search Of Growth Amidst Digital Disruption

Organizations In Search Of Growth Must Consider Macro Forces Burgeoning money supplies in both the US and China have fueled an indefensible growth post Global Financial Crisis.   Since 2000, the money supply has tripled from $6000 USD billion to 12288.10 USD billion in November of 2015 (see Figure 1).   Since 2005, china’s money supply has […]

Posted by R "Ray" Wang on January 8, 2016

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News Analysis: SAP User Base In The UK and Ireland Ready For Digital Transformation But Organizations Remain Cautious Of Vendor Claims To Assist

Recent UK & Ireland SAP User Group Report Shows Growing Prioritization Of Digital Transformation In The Boardroom At the 2015 UK & Ireland SAP user group meeting, over 1000 delegates attended the annual event in Birmingham, UK.  Amidst the organization’s own digital transformation, a new website and new logo were unveiled as well as a […]

Posted by R "Ray" Wang on November 24, 2015

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Monday’s Musings: Reflecting On Five Years Of Disrupting The Industry Analyst Business

Thanks To Great Customers And Great Team Members Internal Memo Sent November 3rd, 2015 As many of you know, we were founded almost five years ago on November 9th, 2010.  In the midst of a recession, and after working at another startup that was moving from analyst firm to boutique consulting, the goal was to […]

Posted by R "Ray" Wang on November 16, 2015

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Monday’s Musings: Avoiding Cloud Vendor Lock-In

Customers Must Hurry To Address The Mistakes From Shadow IT SaaS/Cloud Adoption Amidst the hey day of the early years for software as a service (SaaS) and Cloud, many line of business executives signed simple month to month, user based contracts without the burdens of IT and scrutiny of vendor procurement.  These edge applications and […]

Posted by R "Ray" Wang on October 25, 2015

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Monday’s Musings: Dealing With The Startup Who Went Public And Is Now Arrogant As Hell

Best of Breed Startups Often Initially Differentiate And Delight Customers With Extreme Customer Centricity The journey to an initial public offering (IPO) often brings an intense customer-centric culture and focus that separates the startup vendors from their legacy competitors.  These startup vendors woo their prospects with not only their emerging technologies and solutions, but also […]

Posted by R "Ray" Wang on October 11, 2015

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Event Report: @AirWatch #AWConnect 2015 Shows Shift From EMM To Platform

Market And Customer Maturity Reflected In 2015 Summit Over 1,600 attendees gathered at the 2015 AirWatch Connect conference at the Hyatt Regency Atlanta.  Keynotes included appearances by VMware CEO – Pat Gelsinger, AirWatch CoFounder – John Marshall,  General Manager for End User Computing – Sanjay Poonen. Major news from the event include: New user privacy […]

Posted by R "Ray" Wang on September 23, 2015

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Tuesday’s Tip: IOT and The Death Of OmniChannel Non-sense In Customer Experience

Stop Thinking In Channels And Start Thinking In Settings and Scenes As organizations realize they are no longer selling products and services but delivering on experiences and outcomes, the shift to delivering on a brand promise requires the ability to deliver mass personalization at scale. This is the heart of delivering digital business value.  However, […]

Posted by R "Ray" Wang on September 22, 2015

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Event Invitation: Webinar on The American Eagle Story- Competing On Experiences And Outcomes In A Mobile World

DELIVERING IN-STORE EXPERIENCES TO DIGITAL CUSTOMERS Join me Thursday, October 8th, 2015 from 12 to 1 pm PT for a webinar on customer experience in a mobile world. Only 37% of US brands rate their ability to achieve their eCommerce goals as very effective. As a result, most brands lack the ability to convert a […]

Posted by R "Ray" Wang on September 15, 2015

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Event Invitation: Webinar on Building Win-Win Relationships With Oracle

Dealing With Tough Contract Negotiation Scenarios Join me Thursday, September 24th, 2015 from 8 to 10 am PT for a webinar chat that shares best practices in building win-win relationships with Oracle With the experience of negotiating thousands of Oracle contracts, this is an exclusive webinar on building your Oracle relationships. Key topics to be […]

Posted by R "Ray" Wang on September 12, 2015

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Event Invitation: Tweet Chat on Managing #ShadowIT

Managing The Shadow IT Explosion In The Cloud Join me Tuesday, September 22, 2015 from 10 to 11 am PT for a tweet chat that addresses head on the deep issues organizations face when the shadow IT takes on a life of its own. To join, just follow the hashtag #CiscoChat and #ShadowIT and hop […]

Posted by R "Ray" Wang on September 6, 2015

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News Analysis: @Cisco and @Apple Team Up At #GSX

Two Tech Giants Partner To Drive Up Enterprise Sales On August 31st, 2015 at the annual Cisco sales kick-off, Global Sales Experience (#GSX), 20,000 attendees witnessed a surprise appearance by Apple CEO Tim Cook with Cisco’s Chairman, John Chambers.  The surprise announcement brought forth a new alliance designed to boost sales for both organizations in […]

Posted by R "Ray" Wang on August 31, 2015

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Event Invitation: Come Join Us For A Silicon Valley CXO Day At Constellation’s Connected Enterprise #CCE2015

Join me at the annual Silicon Valley CXO Day on the third and final day of Constellation’s Connected Enterprise.   Hear from over 200 business and technology leaders whom will discuss the future of innovation and digital transformation. Register before August 31, 2015 to secure your early bird ticket. Attendees will: Engage with CXO panels from […]

Posted by R "Ray" Wang on August 26, 2015

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News Analysis: @Infosys Announces Three New Service Lines #AiKiDō

New Ai Ki Dō Service Offerings Provide A High Potential Path To Growth For Clients On August 20th, 2015, Infosys announced a set of new service offerings to help organizations jump start growth.  Organized into three areas and named Ai Ki Dō, the approach addresses design driven initiatives, knowledge based IT, and platforms. Here’s the […]

Posted by R "Ray" Wang on August 20, 2015

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News Analysis: @Oracle Announces Agreement To Acquire Marketing Cloud A/B Testing Firm @Maxymiser

Oracle Marketing Cloud Customers Will Gain Channel Agnostic Customer Experience A/B Testing Solution Oracle announced the August 20th, 2015, agreement to acquire Maxymiser, a multivariate and A/B testing solution used to improve customer experience.  Here’s the quick video analysis of the deal (see Figure 1). (A blog post may follow given time constraints) Figure 1. […]

Posted by R "Ray" Wang on August 20, 2015

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News Analysis: @Infor Acquires @GTNexus for $675M

Jointly Written with Guy Courtin Infor Moves Towards A Cloud Network Economy With Acquisition Of GT Nexus On August 11th, 2015, Infor announced the $675M acquisition of GT Nexus, a private supply chain and procurement network solution vendor.  GTNexus brings $150M in cloud revenue, 28,000 companies on their network, 100,000 users across 66 countries, and […]

Posted by R "Ray" Wang on August 11, 2015

1 Comment

News Analysis: Inside Alphabet – G Is For Google

Alphabet Enables Google To Remain Innovative On August 10th, 2015, Google co-founders Larry Page and Sergey Brin announced the formation of Alphabet, the holding company which will include Google and a portfolio of companies to spur innovation (see Figure 1).  A new website www.abc.xyz emerges and Google will still trade as (GOOG). Check out the […]

Posted by R "Ray" Wang on August 10, 2015

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News Analysis: Infosys One-Year After Vishal Sikka

With heavy contributions from Sachin Gosavi, VP of South Asia Infosys Makes Strides In Its Own Digital Transformation Journey On June 12th, 2014, Infosys announced the August 1, 2014 appointment of Dr. Vishal Sikka to the Chief Executive Officer and Managing Director (CEO & MD) role.  At the time, Constellation believed this appointment marked a […]

Posted by R "Ray" Wang on August 4, 2015

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Event Report: Sage Summit 2015 Shows A Refocus On The Future Of The SMB Customer

A New CEO Brings A New Outlook To Sage Over 7000 people waded through the humidity of New Orleans in July to hear what the new CEO Stephen Kelly had in mind for Sage.  Over the past three years, Sage has faced changes in product road maps, leadership changes, and partner programs.  As the company […]

Posted by R "Ray" Wang on July 29, 2015

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Tuesday’s Tip: Apply For A SuperNova Award – Recognize Leaders In Digital Business

Nominate A Pioneer Or Leader Driving Business Change Every year the Constellation SuperNova Awards recognize eight individuals for their leadership in digital business. Nominate yourself or someone you know by August 7, 2015. The SuperNova Awards honor leaders that demonstrate excellence in the application and adoption of new and emerging technologies. In its fifth year, […]

Posted by R "Ray" Wang on July 21, 2015

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Book Summary: Lesson 10 From Disrupting Digital Business – Segment By Digital Proficiency Not Age

Get All 10 Lessons Learned From Disrupting Digital Business As with the beginning of every revolution, those in the midst of it can feel it, sense it, and realize that something big is happening. Yet it’s hard to quantify the shift. The data isn’t clear. It’s hard to measure. Pace of change is accelerating. Old […]

Posted by R "Ray" Wang on July 12, 2015

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Book Summary: Lesson 9 From Disrupting Digital Business – Deliver Intention Driven, Mass Personalization At Scale

Get All 10 Lessons Learned From Disrupting Digital Business As with the beginning of every revolution, those in the midst of it can feel it, sense it, and realize that something big is happening. Yet it’s hard to quantify the shift. The data isn’t clear. It’s hard to measure. Pace of change is accelerating. Old […]

Posted by R "Ray" Wang on July 2, 2015

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Book Summary: Lesson 8 From Disrupting Digital Business – Democratize Distribution With P2P Networks

Get All 10 Lessons Learned From Disrupting Digital Business As with the beginning of every revolution, those in the midst of it can feel it, sense it, and realize that something big is happening. Yet it’s hard to quantify the shift. The data isn’t clear. It’s hard to measure. Pace of change is accelerating. Old […]

Posted by R "Ray" Wang on June 22, 2015

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Webinar Invite: Delivering on Continuity – The Future of Marketing

Marketing Begins With Continuity of Experience If you’re a regular reader of my blog, and have managed to take a look at my book, I think we can say that we’ve established that digital disruption impacts every person and every business on the planet. Nowhere is the impact being felt more than in the marketing […]

Posted by R "Ray" Wang on June 15, 2015

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Book Summary: Lesson 7 From Disrupting Digital Business – Humanize Digital With Digital Artisans

Get All 10 Lessons Learned From Disrupting Digital Business As with the beginning of every revolution, those in the midst of it can feel it, sense it, and realize that something big is happening. Yet it’s hard to quantify the shift. The data isn’t clear. It’s hard to measure. Pace of change is accelerating. Old […]

Posted by R "Ray" Wang on June 14, 2015

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Book Summary: Lesson 6 From Disrupting Digital Business – Win With Network Economies

Get All 10 Lessons Learned From Disrupting Digital Business As with the beginning of every revolution, those in the midst of it can feel it, sense it, and realize that something big is happening. Yet it’s hard to quantify the shift. The data isn’t clear. It’s hard to measure. Pace of change is accelerating. Old […]

Posted by R "Ray" Wang on June 10, 2015

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Product Review: Two Apple Watch Enterprise Apps Launched With IMS Health Life Sciences Wearable Platform

IMSHealthWear 1.00 Gives IMS Health First Mover Advantage In Wearable Form Factors And Apps For Healthcare Customer Experience The rise and success of wearables such as the Apple Watch may not come as a surprise.  Constellation estimates that Apple sold 7.25 million units to date with the potential to deliver up to 43.50 million units […]

Posted by R "Ray" Wang on June 7, 2015

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Event Report: Zuora’s #Subscribed15 Shows How Organizations Can Power Their Digital Transformation Initiatives

Subscribed15 Brings Together The Market Leaders and Fast Followers Of Digital Transformation Over 2,000 attendees convened May 20th – 21st, 2015 at the Hilton Union Square in San Francisco for the 5th annual Subscribed Conference.   The early adopters in the subscription economy and those seeking to build for a post-sale, on-demand, attention economy were treated […]

Posted by R "Ray" Wang on May 31, 2015

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Book Summary: Lesson 5 From Disrupting Digital Business – Build For Insight Streams

Get All 10 Lessons Learned From Disrupting Digital Business As with the beginning of every revolution, those in the midst of it can feel it, sense it, and realize that something big is happening. Yet it’s hard to quantify the shift. The data isn’t clear. It’s hard to measure. Pace of change is accelerating. Old […]

Posted by R "Ray" Wang on May 31, 2015

0 Comments

Book Summary: Lesson 4 From Disrupting Digital Business – Know That Data Is The Foundation

Get All 10 Lessons Learned From Disrupting Digital Business As with the beginning of every revolution, those in the midst of it can feel it, sense it, and realize that something big is happening. Yet it’s hard to quantify the shift. The data isn’t clear. It’s hard to measure. Pace of change is accelerating. Old […]

Posted by R "Ray" Wang on May 25, 2015

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Book Summary: Lesson 3 From Disrupting Digital Business – Sell The Smallest Unit You Can

Get All 10 Lessons Learned From Disrupting Digital Business As with the beginning of every revolution, those in the midst of it can feel it, sense it, and realize that something big is happening. Yet it’s hard to quantify the shift. The data isn’t clear. It’s hard to measure. Pace of change is accelerating. Old […]

Posted by R "Ray" Wang on May 17, 2015

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Webinar Invite: Disrupting Digital Business – The Customer Experience Imperative

I’ve been talking about my new book Disrupting Digital Business a lot lately, and featuring key lessons here in my blog. My book tour has led to many conversations where it’s apparent that we stand at the precipice of one of history’s major moments of truth – the disruption of digital business as we know […]

Posted by R "Ray" Wang on May 16, 2015

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Book Summary: Lesson 2 From Disrupting Digital Business – Keep Brand Promises In An Attention Economy

Get All 10 Lessons Learned From Disrupting Digital Business As with the beginning of every revolution, those in the midst of it can feel it, sense it, and realize that something big is happening. Yet it’s hard to quantify the shift. The data isn’t clear. It’s hard to measure. Pace of change is accelerating. Old […]

Posted by R "Ray" Wang on May 10, 2015

0 Comments

Event Report: Insights Into The New NetSuite At SuiteWorld 2015

SuiteWorld Comes Of Disruptive Age Over 7,500 attendees convened at the San Jose McEnery Convention center for the 5th annual NetSuite SuiteWorld.   The four day event brought together customers, partners, and influencers among the ecosystem.  As one of the original cloud pioneers, the appropriate event theme focused on the impact of disruption.   Taking its own […]

Posted by R "Ray" Wang on May 9, 2015

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