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Monday’s Musings: 10 Mega Business Trends To Watch For In 2012

The Shift From Transaction To Engagement Ushers A New Era For Businesses. As organizations enter the evolution from transactional systems to engagement systems, a shift is happening in business (see Figure 1).  Engagement requires a different design point and business model for success.  Engagement must account for sense and response, massive social scale, conversation, new […]

Posted by R "Ray" Wang on December 26, 2011

21 Comments

Tuesday’s Tip: Customers Seek Turnkey Applications From Their Technology Provider

Customers Expect Their Software Solutions To Be Turnkey The recent Q2 2010 update to the Software Insider Vendor Selection Survey highlights some changing expectations of 401 respondents in the vendor selection process.  Business technologists were asked to rate their top 5 selection criteria.  Key findings demonstrate how functionality, ownership experience, and ecosystem feedback categories dominate […]

Posted by R "Ray" Wang on September 14, 2010

5 Comments