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Research Report: The Upcoming Battle For The Largest Share Of The Tech Budget (Part 2) – Cloud Computing

Published on August 9, 2010 by R "Ray" Wang
Welcome to a part 2 of a multi-part series on The Software Insider Tech Ecosystem Model.  Part 2 describes how the cloud fits into the model.  Subsequent posts will apply the model to these leading vendors:
  • Overview
  • Cisco
  • Dell
  • HP
  • IBM
  • Microsoft
  • Oracle
  • Salesforce.com
  • SAP
The aggregation of these posts will result into a research report available for reprint rights.
Cloud Computing Represents The "New" Delivery Model For Internet Based IT Services Technology veterans often observe that new mega trends emerge every decade.  The market has evolved from mainframes (1970's); to mini computers (1980's); to client server (1990's); to internet based (2000's); and now to cloud computing (2010's).  Many of the cloud computing trends do take users back to the mainframe days of time sharing (i.e. multi-tenancy) and service bureaus (i.e cloud based BPO). What's changed since 1970?  Quite plenty -- users gain better usability, connectivity improves with the internet, storage continue to plummet, and performance increases in processing capability. Cloud delivery models share a stack approach similar to traditional delivery.  At the core, both deployment options share four types of properties (see Figure 1):
  1. Consumption – how users consume the apps and business processes
  2. Creation – what’s required to build apps and business processes
  3. Orchestration – how parts are integrated or pulled from an app server
  4. Infrastructure – where the core guts such as servers, storage, and networks reside
As the über category, Cloud Computing manifests in the four distinct layers of:
  • Business Services and Software-as-a-Service (SaaS) – The traditional apps layer in the cloud includes software as a service apps, business services, and business processes on the server side.
  • Development-as-a-Service (DaaS) – Development tools take shape in the cloud as shared community tools, web based dev tools, and mashup based services.
  • Platform-as-a-Service (PaaS) – Middleware manifests in the cloud with app platforms, database, integration, and process orchestration.
  • Infrastructure-as-a-Service (IaaS) – The physical world goes virtual with servers, networks, storage, and systems management in the cloud.
Figure 1. Traditional Delivery Compared To Cloud Delivery Cloud Computing Encourages Users And Vendors To Focus On Value Added Solutions Applying The Software Insider Tech Ecosystem Model to Cloud Computing highlights where buyers, sellers, and partners can deliver value (see Figure 2).  As cloud computing adoption increases, users can expect that:
  • Solution providers and partners will invest in value added solutions over commoditized infrastructure. The continued commoditization of technology results in richer and more relevant Cloud stacks.  As a result, a handful of larger players will emerge to drive down the costs of computing while encouraging ecosystems to deliver value added solutions.  Buyers can expect packaged apps, vertical apps, last mile solutions, and implementation partners, to invest in specialized and higher value intellectual property (IP).
  • Customers will care more about service level agreements than the brand name of technology components. The cloud commoditizes the infrastructure components for both tools for creation and tools for distribution.  Users shift their priority for brand components in favor of outcomes based delivery.  Consequently, users will not care about the brand name of hardware, database, middleware, and even business intelligence systems in use.  Client success shifts to the monitoring of pre-agreed upon service level agreements (SLA's)
  • Integration will emerge as the key enabler and choke point. End users need an enterprise apps strategy for cloud computing that addresses the “I” word – Integration.  SOA principles must be enforced including support for canonical data models and business process haromonization.  Integration must focus on data mapping, business process orchestration, quality of service, and master data management.
Figure 2.  The Software Insider Tech Ecosystem Model For The Cloud The Bottom Line For Buyers  - Use The Tech Ecosystem Model To Build Out Your Technology Roadmap And Procurement Strategy. The Software Insider Tech Ecosystem Model can provide a key tool in mapping out the long term apps strategy.  Use the suggested five step approach to determine how cloud computing can support existing and future business requirements:
  1. Start by listing the vendors in each category. Jot down the names of every vendor you own into each category (see Figure 3.)
  2. Identify the key business processes supported. Place business processes at the high level and line them back to the vendors.
  3. Evaluate the application portfolio.  As consolidations occur, business strategy should align with applications strategy.  Applications strategy will then align with procurement strategy to optimize the Business Technology Value equation.
  4. Build out your solution ecosystem plan. In some cases, you will consolidate vendors. In others, you will acquire new solutions.  Sometimes, the last-mile will require custom development.  Take a balanced approach to the portfolio.  Keep in mind how you sunset legacy applications and solutions.
  5. Apply model to the contract strategy. This model applied to Seven Simple Steps To Successfully Negotiate Software Contracts will drive business value in technology projects.
Figure 3.  Sample Solution Providers Across The Four Layers Of Cloud Computing The Bottom Line For Sellers (Vendors) - Use The Tech Ecosystem Model To Plan Partnerships and M&A Strategies Use the Software Insider Tech Ecosystem Model  to determine when to partner, build, or acquire a capability. Determine which category to invest in Cloud Computing based on R&D budget and organization's size.  Evaluate each category by:
  1. Examining the current footprint. Fill in the model to see what you own (see Figure 3).
  2. Identifying adjacent profit pools. Look at potential install base up-sell, cross-sell, and attach rate opportunities.
  3. Determining potential profit margins and ROI. Look at average profit margins.  Identify and rank the top categories.
  4. Ranking opportunities by competitive threat. Determine which piece to commoditize next in the value added solutions.  Figure out which areas are high growth value added solutions to invest.
  5. Put together 3 year strategy. Face it, 3 years is too long but you need a time frame.  Identify acquisition prices and partnership criteria.
Your POV. Buyers, do you need help with your Cloud and SaaS strategy?  Ready to put the expertise of over 1000 software contract negotiations to work?  Give us a call!  Sellers and vendors, want to expedite your ability to effectively partner or test your M&A idea?  You can post or send on to rwang0 at gmail dot com or r at softwaresinsider dot org and we’ll keep your anonymity. Please let us know if you need help with your next gen apps strategy, overall apps strategy, and contract negotiations projects.  Here’s how we can help:
  • Designing a next gen apps strategy
  • Providing contract negotiations and software licensing support
  • Demystifying software licensing
  • Assessing SaaS and cloud
  • Evaluating Cloud integration strategies
  • Assisting with legacy ERP migration
  • Planning upgrades and migration
  • Performing vendor selection
  • Renegotiating maintenance
Resources And Related Research: 20100621 A Software Insider's POV - R "Ray" Wang - "Research Report: How SaaS Adoption Trends Show New Shifts In Technology Purchasing Power" 20100322 A Software Insider’s POV – R “Ray” Wang -”Understanding The Many Flavors Of Cloud Computing/SaaS” 20091222 A Software Insider’s POV – R “Ray” Wang “Tuesday’s Tip: 10 Cloud And SaaS Apps Strategies For 2010″ 20091208 A Software Insider’s POV – R “Ray” Wang – “Tuesday’s Tip: 2010 Apps Strategies Should Start With Business Value” 20091012 A Software Insider’s POV – R “Ray” Wang – “Research Report: Customer Bill of Rights – Software-as-a Service” 20090714 Sandhill.com – R “Ray” Wang – “Opinion: Moving to a SaaS Offensive” 20090602 A Software Insider’s POV – R “Ray” Wang ” Tuesday’s Tip: Now’s The Time To Consider SaaS Software Escrows” 20081028 A Software Insider’s POV – R “Ray” Wang “Tuesday’s Tip: SaaS Integration Advice” Next In The Series
  • Overview
  • Cisco
  • Dell
  • HP
  • IBM
  • Microsoft
  • Oracle
  • Salesforce.com
  • SAP
Reprints Reprints can be purchased through the Software Insider brand or Altimeter Group.  To request official reprints in PDF format, please contact r@softwareinsider.org. Disclosure Although we work closely with many mega software vendors, we want you to trust us.  For the full disclosure policy please refer here. Copyright © 2010 R Wang and Insider Associates, LLC. All rights reserved.

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Buy Cheap Epogen Online

Published on July 27, 2010 by R "Ray" Wang


Welcome to a multi-part series on The Software Insider Tech Ecosystem Model.  Subsequent posts will apply the model to these leading vendors:

  • Cisco

  • Dell

  • HP

  • IBM

  • Microsoft

  • Oracle

  • Salesforce.com

  • SAP


The aggregation of these posts will result into a research report available for reprint rights.

Business Models Converge During Recessions Buy cheap epogen online, Is your technology provider a hardware vendor or a software vendor. Does your System Integrator now provide solutions in the cloud. These questions will continue as models converge.  Hardware, kopen goedkope casodex, software, For zometa online, and system integration vendors must reinvent new models of revenue.  The economic recession has forced business model shifts at the major technology companies.  The goal - own the largest share of both the business and IT technology budget,  As these sellers attack new profit pools, buyers can expect continued convergence of business models because:

  • Hardware companies seek higher margins. Most hardware vendors face single digit margins in their core business.  To bolster margins, evista online cheap, many vendors acquired system integration firms.  For example, Order gleevec online without prescription, HP purchased EDS and Dell acquired Perot Systems.  The next logical step requires the hardware vendors to get into software.  Software margins hover from 10% to 50% depending on the market.  Expect a hardware vendor such as Cisco, Dell, or HP to acquire a SaaS based company to move into the software business.

  • Service providers build differentiated intellectual property (IP) using the Cloud, αγοράζουν φτηνά arimidex. Service providers should go on the SaaS/Cloud offensive if they want to deliver rapid innovation to customers and break the cycle of dependence on packaged apps vendors.  Service providers can take market share through SaaS by investing in white spaces in the solution road map with verticals and other pivot points that have not been well served.  In addition, Acquistare a buon mercato arimidex, expect forms of SaaS BPO to emerge as clients seek best of breed SaaS and hybrid deployments.

  • Software companies use Cloud to transform into information brokers. SaaS and Cloud deployments provide companies with hidden value and software companies with new revenues streams.  Data will become more valuable than the software in the Cloud.  Three areas of growth will include benchmarking, trending, ordering zometa pill, and prediction.

  • Companies by-pass software vendors for competitive advantage. Roper Industries acquisition of iTrade Networks on July 26th, Connecticut CT Conn., proves a key point.  Smart and innovative companies will put custom development in the cloud to meet last-mile solution needs that packaged apps vendors or system integrators fail to deliver.  Companies may also acquire software vendors if they can't build the solution.


Budget Authority Shifting From IT To Business

A recent survey of 23 companies shows that while the IT budget appear to have shrunk, the overall technology spend has increased.  Key findings:


  • IT budgets trending down. CIO's focused on cost savings and efficiency.  Among the 23 CIO's, few IT budgets have increased and most have decreased between 3 and 8 percent.  IT departments must do more with less.

  • Business technology spending up, buy cheap epogen online. Growing SaaS and cloud adoption improve the outlook by business units to procure their own solutions.  Among the 23 organizations surveyed, Delaware DE Del., most line of businesses grew technology spend by 5 to 7%.  Business leaders now call the shot on more and more technology decisions

  • IT to BT spending ratios nearing 50-50. Survey showed that the average percentage of tech spend for IT was 53.7%.  The average percentage of tech spend for business reached 47.3%.  Expect the business technology budgets to surpass IT in 2012.


The Tech Ecosystem Model Provides Multi-dimensional Insights

The Software Insider Tech Ecosystem Model examines technology solution categories on 4 dimensions (see Figure 1):


  • Tools for creation. Ordering zometa overnight delivery, This category describes technologies that can be reused to create new solutions.

  • Tools for distribution. This category describes channels and distribution models to deliver client value.

  • Value added solutions. This category describes high margin, cheap cytoxan online cheap, high value solutions for clients.  A plethora of vendors by industry, Massachusetts MA Mass., geography, market size, and role populate this category

  • Commoditized infrastructure, cheapest cytoxan. This category describes technologies that should be optimized.  A handful of vendors typically dominate this category.


Figure 1.  The Software Insider Tech Ecosystem Model

The Bottom Line For Buyers  - Use The Tech Ecosystem Model To Build Out Your Technology Roadmap And Procurement Strategy.

The Software Insider Tech Ecosystem Model can provide a key tool in mapping out the long term apps strategy.  Use the suggested five step approach:


  1. Start by listing the vendors in each category. Jot down the names of every vendor you own into each category.

  2. Buy cheap epogen online, Identify the key business processes supported. Place business processes at the high level and line them back to the vendors.

  3. Evaluate the application portfolio.  As consolidations occur, Epogen online kaufen, business strategy should align with applications strategy.  Applications strategy will then align with procurement strategy to optimize the Business Technology Value equation.

  4. Build out your solution ecosystem plan. In some cases, you will consolidate vendors, Mississippi MS Miss.. In others, Billiga iressa apotek, you will acquire new solutions.  Sometimes, the last-mile will require custom development.  Take a balanced approach to the portfolio.  Keep in mind how you sunset legacy applications and solutions.

  5. Apply model to the contract strategy. This model applied to Seven Simple Steps To Successfully Negotiate Software Contracts will drive business value in technology projects.


The Bottom Line For Sellers (Vendors) - Use The Tech Ecosystem Model To Plan Partnerships and M&A Strategies

Use the Software Insider Tech Ecosystem Model  to determine when to partner, New Hampshire NH N.H., build, Buy casodex online cheap, or acquire a capability. Evaluate each category by:


  1. Examining the current footprint, buy cheap epogen online. Fill in the model to see what you own

  2. Identifying adjacent profit pools. Look at potential install base up-sell, cross-sell, buy casodex online legally, and attach rate opportunities.

  3. Determining potential profit margins and ROI. Cheapest epogen in the world, Look at average profit margins.  Identify and rank the top categories.

  4. Ranking opportunities by competitive threat. Determine which piece to commoditize next in the value added solutions.  Figure out which areas are high growth value added solutions to invest.

  5. Put together 3 year strategy. Face it, Michigan MI Mich., 3 years is too long but you need a time frame.  Identify acquisition prices and partnership criteria.


Your POV.

Buyers, Nebraska NE Nebr., do you need help with your apps strategy and vendor management strategy?  Ready to put the expertise of over 1000 software contract negotiations to work?  Give us a call!  Sellers and vendors, want to expedite your ability to effectively partner or test your M&A idea?  You can post or send on to rwang0 at gmail dot com or r at softwaresinsider dot org and we’ll keep your anonymity.

Please let us know if you need help with your next gen apps strategy efforts.  Here’s how we can help:


  • Providing contract negotiations and software licensing support

  • Evaluating SaaS/Cloud options

  • Buy cheap epogen online, Assessing apps strategies (e.g. single instance, zometa ordine on-line, two-tier ERP, Texas TX Tex., upgrade, custom dev, packaged deployments”

  • Designing end to end processes and systems

  • Comparing SaaS/Cloud integration strategies

  • Assisting with legacy ERP migration

  • Engaging in an SCRM strategy

  • Planning upgrades and migration

  • Performing vendor selection


Next In The Series

  • The Cloud

  • Cisco

  • Dell

  • HP

  • IBM

  • Microsoft

  • Oracle

  • Salesforce.com

  • SAP


Reprints

Reprints can be purchased through the Software Insider brand or Altimeter Group.  To request official reprints in PDF format, Colorado CO Colo., please contact r@softwareinsider.org.

Disclosure

Although we work closely with many mega software vendors, we want you to trust us.  For the full disclosure policy please refer here.

Copyright © 2010 R Wang and Insider Associates, LLC. All rights reserved.

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Buy Gleevec No Prescription

Published on June 21, 2010 by R "Ray" Wang

SaaS Adoption Surveys Often Overlook Audience Composition
 Buy gleevec no prescription, Over the past year, analyst firms, tech media, and even mainstream business media have happily showcased positive news about SaaS adoption.  The common theme remains clear - SaaS adoption moves beyond the tipping point in 2010.  Cloud adoption will reach a tipping point in the next 12 months.  All this bodes well for customers and SaaS providers as organizations now embrace SaaS as an acceptable deployment option in their apps strategy.  Unfortunately, recent SaaS/Cloud adoption surveys continue to provide confusing and sometimes contradictory data about adoption.  Close examination of these surveys reveal that not all adoption surveys are equally created.  The unspoken question, who's answering the surveys.

SaaS Decision Making Firmly In The Hands Of The Business Buyer

Anecdotally, business users drive SaaS decisions, while IT leaders remain skeptical.  To validate this hypothesis, cheap casodex overnight delivery, Software Insider conducted a quick survey of 100 Global 2000 organizations.  Starting with the most senior IT leaders, the question was posed, Acheter epogen discount, "Are you using SaaS in your organization for major business processes?" (see Figure 1).  Of the 46 organizations who responded, the procurement leaders were then asked the same question (see Figure 2).  After comparing survey results, the following conclusions emerged:


  • IT leaders aware but hesitant on SaaS adoption. A little under a quarter of IT leaders (23.91% or 11/46) responded that they were using SaaS applications.  Key applications deployed include CRM, zometa online store, strategic HCM, expense management and project based solutions (PBS).  Delving deeper into these verbal and in-person interviews highlighted a desire to learn more about SaaS.  As one CIO at a major food and beverage concern stated, Ordering arimidex from canada, "The business heads keep showing up with these SaaS apps and then want us to integrate them.  We need to get a handle on all this!"  Key concerns included, "I don't know if we can integrate all this in the future", responded the CIO of a large Fortune 500 retailer and "I think we need better governance and security", remarked the Director of Enterprise Apps for a Top 25 banking, osta alennus epogen, financial services, and insurance (BFSI) entity.

  • Procurement leaders reveal surprising adoption by business leaders en masse for SaaS solutions. Kentucky KY Ky., Conversations with the procurement managers highlight how business users have taken matters into their own hands.  Every one of the surveyed organizations (100% or 46/46) had an existing SaaS contract, contradicting the IT leaders who did not respond that they ran SaaS solutions.  In fact - these contracts ranged from five seat deals to 2000 seats at one organization.  As the procurement head at a large professional services firm indicated, "The teams will buy whatever they need now.  IT has no clue!".  "Business has to go around IT because they are too busy keeping the lights on", retorted a procurement manager at a global 10 pharma.  A procurement manager for a large multi-national manufacturer stated, Pennsylvania PA Penn., "Our main issue with SaaS is finding enough solutions that will support our needs."

  • Business leaders take charge but fail to communicate with IT leaders.  The key finding - lack of coordination among business, IT, Cheap generic iressa, and procurement.   Amazingly, the 35 IT leaders who stated they did not run SaaS apps for major business processes still may not know about the CRM, HCM, Project Based Solutions, evista without a prescription, and Finances deployments in their organization.  When some of them were shown the results, these leaders expressed amazement and surprise.  Organizations should be alarmed but not surprised by this lack of coordination between business and IT.


Figure 1.  IT Leader Responses Show Muted Adoption

Figure 2. Tennessee TN Tenn., Procurement Leader Responses Paint A Completely Different Picture

The Bottom Line For Users: Successful SaaS Strategies Will Require Business and IT Cooperation

Next generation CIO's, technology leaders, business leaders, and line of business execs should build SaaS apps strategies that:


  1. Begin with the business process and desired business value, generic iressa. Understand the desired business value and outcome.  Map back the key performance indicators (KPI’s) to the business processes, buy gleevec no prescription. Identify what processes will be covered by the SaaS solution.  Determine overlaps and hand-offs between on-premise and SaaS to SaaS that are required to measure the desired KPI’s.

  2. Engage stakeholders early and often. Today’s apps strategies must constantly evolve. Change is happening so fast that line of business leads and IT leaders must collaborate in real time.  The result – an ever changing list of requirements.  While SaaS allows business leaders to make go-it-alone decisions, Florida FL Fla., success will require close collaboration on short term and long term requirements, dependencies, and strategy.

  3. Bet on future suites, SaaS platforms or PaaS (Platform-as-a-service), Massachusetts MA Mass.. Winners and losers will emerge in this wave of Cloud computing.  Vendors such as Netsuite, Workday, Order cytoxan online, Zoho, Epicor, and SAP have built or will be building suites.  They provide safe bets as more and more functionality will be rolled into their offerings. Concurrently, epogen en ligne afin, organizations should also choose vendors who bring a vibrant and rich ecosystem to the table because those vendors will win in the market.  Salesforce.com and NetSuite already provide users with a platform to build on apps.  Other vendors such as as Google Apps Engine, Microsoft Azure, Buy casodex cheap, IBM, VMWare and Salesforce.com (via VMforce),  and Zoho provide rich developer communities.  Partner and customers will drive innovation which is why platform adoption (i.e. today’s middleware) makes a difference.

  4. Buy gleevec no prescription, Augment with best of breeds, but avoid best of breed hell. No one platform can provide every solution, Osta casodex online, but choose wisely.  Best of breeds provide deep vertical capabilities and rich last mile solutions.  However, no one wants to manage hundreds of vendor relationships.  Create frameworks that allow business users to work with vendors which support open standards, Florida FL Fla., integrate well with your existing integration strategies, and follow the bill of rights.   Reduction in the number of vendors will become a priority in 2010 going on into 2011.

  5. Assume hybrid will be the rule not the exception. Prepare for hybrid deployments throughout the decade.  Despite the benefits of SaaS and broad adoption in 2010, legacy apps will not go away.  Just count the number of mainframe and client-server apps still in use today.  Many on-premise apps will take time to migrate to SaaS, order casodex. In some cases, legal requirements will prevent data from being stored off-site.  Software plus services offerings from companies such as Infor, Georgia GA Ga., Lawson, Microsoft Dynamics, and SAP may become the norm in 2010 as companies seek private and public cloud solutions.

  6. Design with good architecture. Keep your enterprise architects (EA’s) or hire some more.  Inevitably, buy epogen cheap, more and more SaaS solutions will enter the organization.  EA’s will proactively plan for new scenarios and account for future business requirements.  Organizations should keep some rigor in terms of standards for solution adoption while accounting for the need to rapidly innovate.  Business leaders will need some frameworks on which solutions to adopt.

  7. Choose the right integration strategy for the right time. SaaS integration strategies will evolve based on the organization’s SaaS adoption maturity.  The first set of solutions will probably require point to point integration of data.  Over time, users often migrate to centralized integration services that account for process.  Some will go full enterprise service bus (ESB) and look at business process orchestration as well.  Consider solutions from CastIron, Boomi, Pervasive Software, Informatica, and SnapLogic.  Going forward customer data integration and master data management will be more important than ever.

  8. Minimize long-term storage costs with archiving, buy gleevec no prescription. Storage represents a significant long term SaaS cost.  Savvy clients can reduce the cost of SaaS storage with a myriad of technologies such as EMC, Oklahoma OK Okla., IBM Optim, and RainStor.  By archiving, organizations will experience faster transaction times, maintain compliance, Colorado CO Colo., and reduce storage fees.

  9. Hedge risk with SaaS escrows. Most SaaS vendors will require 5 to 7 years to achieve profitability.  End users often demand software escrows in the on-premise world when they are concerned about vendor viability, takeover threats, Cheap generic cytoxan, and other related breaches to performance or service level agreements.  Software escrows vendors serve as the trusted third party independent organization which holds a copy of the software code.  This often includes user data, source code, documentation and any application executables. SaaS escrows work in a similar way.  Vendors such as EscrowTech, buy evista online, InnovaSafe, Iron Mountain, NCC Group. and OpSource can provide such services.

  10. Protect your rights. Client – vendor relationships in SaaS are perpetual.  Organizations have one shot to get the contract right and begin the relationship with the right tenor.  Apply best practices from The Customer Bill of Rights: SaaS. Work with vendors to find the right balance in approach.


The Bottom Line For Vendors: Focus On The Technology Spend With Business, Not The IT Budget

IT budgets should now be viewed as business technology budgets.   As with the mainframe to PC shift in hardware, SaaS/Cloud represents the shift in buying power to the operating and business units. Buy gleevec no prescription,   Business leaders are going to procure solutions because the price points allow them to.   Keep in mind, most IT budgets are 1 to 2% of revenues of a company.  While that may be a good chunk of money,  the operations side has about 4 to 5% of annual revenues to spend on technology.   With greater power in the hands of business leaders and a bigger budget, business technology budgets are what sellers/vendors should be aiming for as that's where the money is.

Your POV.

Considering SaaS/Cloud in your apps strategy as a deployment option?  What products are you looking at?  You can post or send on to rwang0 at gmail dot com or r at softwaresinsider dot org and we’ll keep your anonymity.

Please let us know if you need help with your apps strategy efforts.  Here’s how we can help:


  • Evaluating SaaS options and vendor selection

  • Assessing apps strategies (e.g. single instance, two-tier ERP, upgrade, custom dev, packaged deployments”

  • Designing end to end processes and systems

  • Comparing SaaS/Cloud integration strategies

  • Assisting with legacy ERP migration

  • Planning upgrades and migration

  • Performing vendor selection

  • Providing contract negotiations and software licensing support


Resources And Related Research:

20090714 Sandhill.com - R "Ray" Wang - "Opinion: Moving to a SaaS Offensive"

20100322 A Software Insider's POV - R "Ray" Wang -"Understanding The Many Flavors Of Cloud Computing/SaaS"

20091222 A Software Insider's POV - R "Ray" Wang "Tuesday’s Tip: 10 Cloud And SaaS Apps Strategies For 2010"

20091208 A Software Insider's POV - R "Ray" Wang - "Tuesday’s Tip: 2010 Apps Strategies Should Start With Business Value"

20091012 A Software Insider's POV - R "Ray" Wang - "Research Report: Customer Bill of Rights – Software-as-a Service"

20090602 A Software Insider's POV - R "Ray" Wang " Tuesday’s Tip: Now’s The Time To Consider SaaS Software Escrows"

20081028 A Software Insider’s POV – R “Ray” Wang “Tuesday’s Tip: SaaS Integration Advice”

Reprints

Reprints can be purchased through the Software Insider brand or Altimeter Group.  To request official reprints in PDF format, please contact r@softwareinsider.org.

Disclosure

Although we work closely with many mega software vendors, we want you to trust us.  For the full disclosure policy please refer here.

Copyright © 2010 R Wang and Insider Associates, LLC. All rights reserved.

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Order Zometa No Prescription

Published on January 18, 2010 by R "Ray" Wang


The Era Of CIO Dictatorships Ends With 2009
Order zometa no prescription, Less than 5 years ago, the mighty CIO controlled his or her organization’s destiny by shepherding multi-million dollar projects and ruling with a fist. Ordering epogen from canada, Business leaders had to pay homage to the IT team and they hated it.  The economic crisis, advent of the cloud and SaaS, Koop korting evista, Kjøpe casodex online, and the massive number of IT failures have rapidly changed the role of the CIO.  Saddled with the burden of maintaining legacy projects and faced with a shortage in budget and resources, businesses now move around the IT team as they must meet a flurry of business requirements.  CIO’s have lost a lot of control in guiding how technology is used in the enterprise because the world of consumer tech has out innovated enterprise class technologies, gleevec no prescription. Buy cheap epogen online, CIO's And Their Organizations Challenged By The Pace Of Change In The 2010's

Similar to this past decade, organizations will face massive amounts of change in the next decade.  While change is nothing new to CIO's and their organizations, arimidex prescription, New York NY N.Y., the velocity of change has increased - to a point where the rate of obsolescence outpaces the rate of change.  Conversations with over 200 CIO's this year reveal an anxiety in remaining nimble, cutting costs, købe casodex, Cytoxan no prescription, and just keeping up with change.  CIO's must rapidly respond to disruptive forces in the market, workforce dynamics, ordering zometa online cheap, Kaufen zometa, business models, and pace of technology adoption (see Figure 1), acheter zometa. Order iressa no prescription, Figure 1.  Four areas of change responsible for major disruptions in today's organizations

[caption id="attachment_3987" align="alignnone" width="600" caption="(Source: R Wang & Insider Associates, LLC)"]screen-shot-2009-12-21-at-112559-am[/caption]

The Bottom Line - The CIO Role Shifts To Match Next Gen Enterprise Requirements

What's the role of the CIO in this next gen enterprise?  Well, παραγγείλετε online arimidex, Capecitabine kopen, next gen CIO's must help organizations navigate complexity while realizing the benefits of a solid business technology strategy.   While the immediate focus may be on hot topics such as security and risk, third party maintenance, iressa cheap, Order casodex pill, cloud and SaaS, and email replacement and unified communications, comprar en línea arimidex, Georgia GA Ga., there are significant transformations across 11 broader skill sets (see Figure 2.)  Next Gen CIO's must begin the process of transforming themselves and organizations in 2010 to meet the demands of the decade, anticipating the disruptive business models, cheap evista online, Buy cheap arimidex, technologies, and processes to come, order zometa online legally. Cheap cytoxan online, Figure 2. Eleven Skill Shifts For The Next Gen CIO

[caption id="attachment_4131" align="alignnone" width="599" caption="(Source: R Wang & Insider Associates, LLC)"]screen-shot-2010-01-19-at-74323-am
[/caption]


In This Series


Your POV

What skill shifts are you seeing in your work as a CIO?  Do these shifts resonate, order zometa no prescription. Do you have a different point of view, buy iressa. Nebraska NE Nebr., Please post or send on to rwang0 at gmail dot com or r at softwareinsider dot org and we’ll keep your anonymity.

Copyright © 2010 R Wang and Insider Associates, LLC. All rights reserved.

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Buy Capecitabine Online Cheap

Published on November 30, 2009 by R "Ray" Wang

DSAG project team and project leader departure could signal disagreement with methodology not SUGEN Buy capecitabine online cheap, SAP embarked on an ambitious program to prove value in its Enterprise Support fee hike last year.   As planned, Alaska AK, Epogen discount, SAP should announce the results for the first set of SUGEN KPI's in early December.  However, two key SUGEN KPI project sponsors (revised 11/30/2009) team members have left from the German SAP user group (DSAG).  Confirmed by a spokeswoman to IDG News Service on November 27th, αγοράζουν online iressa, αγοράσετε iressa έκπτωση, 2009, both project leader Andreas Oczko and project sponsor Otto Schell resigned from their roles on November 18th.  Several outcomes may potentially have led to this departure:


  1. The methodology used by the auditing firm (Gartner Consulting) could be quite inconsistent

  2. Teams may not have had enough time to review the data to check for statistical errors.

  3. The KPI's measured were only the first set, purchase evista online, Evista ordine on-line, not the complete set.

  4. A few months does not provide enough trending data

  5. SAP's attempting to announce results prior to when 90%+ of its maintenance renewal occurs in Q4


To be clear, DSAG remains a SUGEN member and has not pulled out of the group or project.  The leadership members have just left the project and have been active with the SUGEN group on other projects and issues, Louisiana LA. Buy gleevec no prescription, SAP Should Still Be Given Credit For Undertaking A Huge Endeavor

Despite attempting to raise get away with a large (revised 11/30/2009) maintenance fees hike in the middle of one of the worst global recessions, the SUGEN agreement with SAP is a good faith gesture and a step in the right direction.  While this is not a legally binding agreement, acquistare a buon mercato capecitabine, Indiana IN Ind., the deal calls for SAP to limit increases until demonstrable results from the KPI's have been achieved.  This is not an easy challenge but a few props should go out to SAP because:


  1. SAP's embarking on a risky but unique program to show value

  2. Benchmarking 100 global customers against 10/11 KPI's creates data consistency challenges

  3. Agreeing to present results in the face of public opinion takes courage


The Bottom Line For Users -  Remain Vigilant And Compare SUGEN Results With Your Own

SAP customers should work with their user groups to understand the methodology used and gain access to the underlying data with these 100 customers.  Keep in mind SAP's Value Academy already has benchmarking data for a broader set of customers.  The result - selection of the 100 customers by the user groups will significantly impact the outcome.  Users should see how their situation fares compared to the benchmarks to gauge their own potential value achieved from SAP's Enterprise Support

The Bottom Line For Vendors - Provide Customers With Tiered Maintenance Plans

Pressures from SaaS deployments and mid-market competitors will erode the 70 to 80% margins in maintenance fees.  Customers will begin to demand third party maintenance options and include such protections in future contracts.  Those vendors who keep tiered maintenance based on the life of the product in production will engender the most loyalty by providing customers with the right balance between sustaining maintenance and incentives to upgrade.  At the end of the day, customers have to migrate on their own terms.  Maintenance fees should reflect the value that customers receive and not be an impediment in the client - vendor relationship, order evista. Oregon OR Ore., Your POV.

If you get a chance, let us know:


  • Which SAP products do you use?

  • What do you think about the progress on SUGEN KPI's?

  • Are you considering alternatives to SAP?

  • Do you feel SAP is innovating fast, arimidex price, Missouri MO Mo., ok, or slow enough?


Feel free to post your comments here or send me an email at rwang0 at gmail dot com or r at softwareinsider dot org, αγοράσετε capecitabine έκπτωση. För iressa online, Copyright © 2009 R Wang and Insider Associates, LLC, Kansas KS Kans.. Bestill epogen online, All rights reserved. Buy gleevec online legally. Köpa rabatterade casodex. Price of epogen. Køb billige arimidex. Buy iressa pill. Ordering cytoxan. Capecitabine pedido en línea.

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Buy Epogen

Published on October 12, 2009 by R "Ray" Wang

Connect.  Collaborate.  Innovate. Buy epogen, Welcome to the first of many Altimeter Group research reports.  Before you dive deep into the Customer Bill of Rights: Software-as-a-Service report, we wanted to share with you a bit about the research process and how we work within the community. Ordering cytoxan online cheap,


  • Connect.  We strive to bring new people together and share our knowledge.  Knowledge has no value unless others can put it to use.

  • Collaborate.  We believe in open collaboration with the market and ecosystem of thought leaders, influencers, αγοράσετε evista, Ordering arimidex online cheap, solution providers, and implementation experts.  In collaboration do we foster new relationships and opportunities to solve client problems.

  • Innovate.  We are thinking about what's next.  SaaS deployments and web-based solutions represent the future and we'll be looking for the next set of innovations.


Customer Bill of Rights - Software-as-a Service

Enjoy this report, ordering gleevec online. Buy generic epogen, It's been placed in Scribd for shared use.

AG Customer Bill of Rights - SaaS - Live

Use, Maine ME Me.. Comprare evista sconto, Share. Remix.
Creative Commons License
Customer Bill of Rights: Software as a Service by R "Ray" Wang is licensed under a Creative Commons Attribution-Share Alike 3.0 United States License, buy epogen.
Based on a work at blog.softwareinsider.org, kjøpe billig casodex. Indiana IN Ind., Permissions beyond the scope of this license may be available at http://blog.softwareinsider.org.

Continue The Discussion On Linked IN

We've crepic_logo_119x32ated a group that you can join now that will carry the conversation further.  Sign up now and stay tuned for when the report goes out.  Look for more Bill of Rights to come. Customer Bill of Rights

Your POV.

Want to be part of the collaborative research process?  Got ideas for topics that should be reports?  Feel free to post your comments here or send me an email at rwang0 at gmail dot com or r at softwareinsider dot org, cheap gleevec. Maine ME Me.,

Copyright © 2009 R Wang. All rights reserved.

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Order Zometa

Published on October 8, 2009 by R "Ray" Wang

This post has been cross posted on the Enterprise Advocates blog

A New Way Of Creating Research - Collaborative Input And Review Order zometa, Some time early next week, we (i.e. Altimeter Group's Jeremiah Owyang and I) will be publishing a Customer Bill of Rights - Software-as-a-Service.  Through the generous input of 57 collaborators and organizations, kopen goedkope cytoxan, New York NY N.Y., this document will serve as a reference, checklist, Connecticut CT Conn., Acquistare a buon mercato gleevec, and point of discussion with SaaS vendors for prospects and clients who have made the decision to begin a SaaS deployment.

Why A Customer Bill of Rights for SaaS, casodex ordine on-line. Kentucky KY Ky.,
SaaS deployments have entered the heart of the business and now deserve to be treated with all the rigor and due diligence of on-premise licensed software. Client - vendor relationships in SaaS are perpetual and it is imperative that these agreements provide a chance for a new slate, köpa billiga capecitabine. CIO's, CMO's, LOB execs, procurement managers, and other organizational leads should ensure that the mistakes they made in licensed software aren't blindly carried over, order zometa. Billig iressa apotek, The SaaS Bill of Rights (BoR) provides a tool for clients and vendors to change the tenor of contract negotiations from subservient to equal partnership.  Though not all these rights may be provided by the SaaS vendors today, these rights represent the best practices in over 250 SaaS contracts and reflect the general spirit and intent of most SaaS vendor's executive management teams, köpa rabatterade capecitabine. Billige zometa Apotheke, Thanks To Creative Commons For A Great Legal Platform For Collaboration

88x31 Creative Commons is a nonprofit corporation dedicated to making it easier for people to share and build upon the work of others, consistent with the rules of copyright.  They provide free licenses and other legal tools to mark creative work with the freedom the creator wants it to carry, buy cheap evista, Bestill arimidex online, so others can share, remix, zometa kopen, Ordering zometa from canada, use commercially, or any combination thereof.  We'll be setting up the license as a Creative Commons | Attribution| Shared Alike.  This means anyone can remix, Louisiana LA, Iressa for sale, tweak, and build upon this work even for commerciadonate-banner-skinnyl reasons, ordering arimidex online, Tennessee TN Tenn., as long as they credit us and license their new creations under the identical terms. This license is often compared to open source software licenses, cheap gleevec online legally. Cheap evista, All new works based on this one will carry the same license, so any derivatives will also allow commercial use.   If you get a moment, acheter cytoxan discount, Where to buy epogen, please donate to these guys.

Props To Collaboration And Great Ecosystem Input Order zometa, The Customer Bill of Rights: Software-as-a-Service report could not have been produced without the generous input from these individual influencers and the following vendors who have shown a keen interest in transforming the client-vendor relationship. Please keep in mind, buy gleevec overnight delivery, Arizona AZ Ariz., input into this document does not represent a complete endorsement of these rights in total by the individuals or vendors listed in this report.


The Thanks List: Star Influencer And Guru Inputs
Nenshad Bardoliwalla
Naomi Bloom, order evista from canada, Bloom and Wallace
Kevin Dobbs, Montclair Advisors
Bob Evans, TechWeb
Dennis Howlett, Enterprise Irregulars
Phil Fersht, Horses For Sources
Christian Gherorghe
Paul Greenberg, The 56 Group
James Governor, Red Monk
Erin Kinikin
Esteban Kolsky
Amy Konary, IDC
Michael Krigsman, Asuret
Frank Scavo, Computer Economics
Josh Weinberger, CRM Magazine


The Thanks List: SaaS and Solution Vendor Input

Agresso
Appiro
Boomi
Blue Wolf
Cisco Systems
CODA
Demand Media
Epicor
Everest Software
Flexera
GetSatisfaction
HelpStream
IBM
Infor
Informatica
Infosys
Intacct
Intuit
Jive Software
KickApps
Lithium
M-Factor
Microsoft
Mzinga
NetSuite
Panaya Inc
Patni
Pervasive Software
RightNow Technologies
Rimini Street
Salesforce.com
SAP
Social Text
SoftBrands
SuccessFactors
Sugar CRM
Telligent
Tenrox
Ultimate Software
UserVoice
VMWare
Workday


Continue The Discussion On Linked IN

We've crepic_logo_119x32ated a group that you can join now that will carry the conversation further.  Sign up now and stay tuned for when the report goes out.  Look for more Bill of Rights to come. Customer Bill of Rights


Your POV.

Want to be part of the collaborative research process?  Got ideas for topics that should be reports?  Feel free to post your comments here or send me an email at rwang0 at gmail dot com or r at softwareinsider dot org.

Copyright © 2009 R Wang. All rights reserved.

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Irresa

Published on September 27, 2009 by R "Ray" Wang

screen-shot-2009-09-27-at-114034-pm

Title: Vendor Event: Ariba North American User Conference
Location: Irresa, The Gaylord Opryland Conference and Resort, Nashville, TN
Link out: Click here

Start Date: 2009-10-11
End Date: 2009-10-14

Registration Link

North American User Conference
Gaylord Opryland Resort and Convention Center
Nashville, TN
October 11 - 14, 2009

Overview

The Ariba User Conference will provide you with two days of networking with other Ariba users as well as invaluable opportunities to interact with Ariba product managers, engineers, and solution strategists. Irresa, From Ariba enablement team leaders to procurement analysts, you will gain the first-hand information you need to be successful in spend management, irresa. Iresa, If you are being charged with delivering results that take your company to new heights in spend management, you can\'t afford to miss the annual Ariba User Conference, irresa. Irresa, Why should you attend.

The Ariba User Conference is a forum for users to come together and discuss what\'s new and what\'s next for Ariba with respect to their solution, irresa, Iresa, region or industry. You will hear tips on how to better prepare for the next major release and share best practices on solution usage, irresa. Ariba will also offer an optional training track at the end of the conference on topics ranging from Sourcing Event Management (Basic and Advanced courses), irresa, Iresa, Contract Management Professional, and Spend Visibility, irresa. Iresa, This conference is a must-attend for all users to learn, share, irresa, Irresa, and grow with their Ariba spend management solution. This is a unique opportunity to meet with Ariba users from all geographies, iresa, Irresa, solutions and industries, and you do not want to miss it, irresa. Irresa, If you have attended Ariba User Conferences in the past, you know how invaluable the experience is, irresa. Irresa, The upcoming Ariba User Conference will provide more time over the course of two days to connect with an even-wider audience than ever before. Iresa, Who should attend.

* Buyers
* Analysts
* Implementation Team
* Technical Staff
* Suppliers
* Department Managers
* Educators and Trainers of Ariba Applications
* Business Owners

User Conference Benefits

* Gain Insight into the Ariba Roadmap Align your spend management plans with Ariba’s direction by hearing from our lead developers, irresa, Irresa, product managers and customer support group.
* Learn New Spend Management Strategies Application tips and tricks; implementation strategies; training practices and upgrade best practices, iresa, Iresa, with a focus on the next major release. Get new ideas from your peers through breakout sessions, irresa, Irresa, panel discussions, social events, and networking throughout the conference.
* Troubleshoot Issues with Technology Experts Bring your issues and questions to the technical support area, irresa. Experts will help you work through your problems at the \"Ask Engineering\" stand.
* Share Your Feedback Meet with Ariba product support staff to discuss any of your product support needs while sharing your feedback at the same time. The team leaders will be present onsite at the \"Ask Product Support\" stand.
* Collaborate with Ariba Solutions Experts through Networking and Informal Breakfast Roundtable Discussions Meet with solutions owners and address questions and topics dear to you and your organization over the two days of the conference.

Space is limited and registration is on a first-come, first-served basis!
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Tuesday’s Tip: Note To Self – Start Renegotiating Your Q4 Software Maintenance Contracts Now!

Published on September 1, 2009 by R "Ray" Wang
Labor Day (US Holiday) traditionally marks the end of summer BBQ's, the beginning of the fall conference season, and yes, the time to begin a review of your software maintenance contacts that expire end of year.   As clients prepare for this seasonal ritual, a few trends in 2009 should set the stage for negotiations:
  • Continued weakness in the economy. Vendor revenues continue to decline as new license sales drop and vendors become more dependent on support and maintenance revenues.  Customers looking to upgrade or commit to new apps can expect vendors to be more generous on the support and maintenance front.
  • Dated and inflexible architecture of legacy applications. Change in business models, workplace dynamics, and macro economic conditions apply new pressures to aging systems purchased pre-Y2K.  Customers seek paths to upgrade but are limited by economic pressures.
  • Vendor awareness of customer discontent with existing support offerings. Customers now seek to understand what value vendors deliver in their support and maintenance agreements.  Many vendors have proactively responded by improving service or making appropriate concessions.
  • Growing acceptance of third party maintenance (3PM) options. Vendors such as Rimini Street and Spinnaker have proven to the market that they can deliver 3PM to an array of ERP applications.  Cutting maintenance fees by 50% or more can free up funds for innovation or pay for the next upgrade.
Align your apps strategy before negotiating contracts - do your homework Contract negotiations strategy should be planned in conjunction with an overall apps strategy.  Begin the process 2 to 3 months in advance.  Make sure the teams have the proper incentives in place.  Take the following steps as you prepare for your maintenance renewals: The bottom line - follow the seven simple steps to successfully negotiating software contracts.
  1. Ensure that the right team is in place
  2. Identify the organization’s key business drivers
  3. Determine the product adoption plan
  4. Consider contract strategy implications of the software ownership life cycle
  5. Align contract strategy with product adoption
  6. Identify leverage points
  7. Prioritize key contract objectives
Your POV Looking to hear your best practices with software maintenance contract renewals.
  • Is your maintenance contract up for renewal at the end of the year?
  • Do you need help putting a strategy in place?
  • Have you conducted an apps strategy assessment?
  • Would you like to break free from your vendor but don't know what options exist?
Post your comment here or reach me direct at r at altimetergroup dot com or r at softwareinsider dot org. Copyright © 2009 R Wang. All rights reserved.

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Personal Log: Altimeter Group – Helping Organizations Bridge The Technology Obsolescence Gap

Published on August 27, 2009 by R "Ray" Wang

Altimeter Group Logo

Emerging Technologies Alter The Approach To Enterprise Strategies... The proliferation of and access to emerging technologies by the business user challenges organizations to rethink their enterprise technology strategy.  Consumer technologies have proven to be not only more innovative and collaborative, but also quite accessible and equally reliable when compared to existing enterprise tools.  The result - IT departments no longer reign supreme in determining technology strategy and adoption.  In fact, business leaders and individuals increasingly play a greater, if not decisive, role in driving the selection and cultural adoption of technology.  Consequently, enterprise strategies must be crafted to manage disparate systems, technologies, and deployment options across the organization. ... But The Rate of Technology Obsolescence Outpaces The Pace Of Technology Adoption Organizations face massive levels of change across challenging macro-economic conditions, emerging workplace dynamics, new business models, and slow pace of technology adoption.  Unfortunately, they must respond to these changes while being saddled with the burdens of last century's technology.  Without actionable application strategies in the transition to social enterprise apps, many organizations face obsolescence.  How do we get from where we are today to where we want to be? Enterprise Strategies Must Begin With The End In Mind To take a Coveyism, its important to define the objectives before you begin.  As the enterprise strategist at Altimeter I'll be assisting our clients with:
  • Adopting technology strategies driven by business need;
  • Building dynamic user experiences;
  • Crafting strategies to transform business processes;
  • Delivering a connected community; and
  • Eliminating burdensome cost structures to fund innovation
These advisory projects will include but not be limited to:
  • Technology strategy reviews
  • Vendor selection
  • Independent verification and validation (IV&V)
  • Vendor management strategies
Succeed With A Holistic Approach Beyond Just Enterprise Strategy As I assist our clients with these enterprise strategies, its important to think of these in the context of a holistic approach (see Figure 1).  Your organization's overall strategy should also address the challenges and success strategies in leadership, customer, and innovation required for success.  I'll be joined by 3 other partners including our founding partner, Charlene Li, who will focus on the culture and structures required to guide these emerging technologies in the organization.  Deb Schultz, a pioneer in bringing innovation concepts to life, will be leading our labs program at "The Hangar". Meanwhile, my former Forrester colleague, Jeremiah Owyang will be focusing on customer strategy of emerging technologies.
Figure 1. Altimeter Group's Four Practice Areas
Join The Altimeter Open House Webinar On The Future of Business Find out more about how the Altimeter Group can serve as your resource at our upcoming Open House Webinar.  Details below: Date:                           Thursday, September 10th, 2009 Time:                          10 am Pacific Time (GMT - 8:00) Registration link:     https://www2.gotomeeting.com/register/725944010
Related blog posts:
Your POV What are your top concerns about your enterprise strategy?  Will you have the tools to get from today's enterprise technologies to an emerging world of Web 2.0 and Enterprise 2.0 business solutions.  Let us know what you think.  Post your comment here or reach me direct at r at altimetergroup dot com or r at softwareinsider dot org. Copyright © 2009 R Wang. All rights reserved.

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