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Quark Summary: What Every CMO Needs To Know About The Six C’s Of Customer Engagement

Forward And Commentary CMO’s seeking to avoid the desensitization that comes with the adoption of new media will want to quickly deploy the Six C’s of Customer Engagement. A. Introduction Social media effectiveness for brands and enterprises will rapidly mirror the trends that email and web sites experienced during the late 1990’s to early 2000’s.  […]

Posted by R "Ray" Wang on March 8, 2012

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Personal Log: Reflections On Constellation Research’s First Year

How It All Began (One Humble Analyst’s POV) Time flies when you are having fun.  One year ago, we launched at the E20 Conference in Santa Clara.  Our mission – focus on the disruptive technologies of social, mobile, cloud, unified communications, and Government 2.0. It does seem like just a few months ago, I was […]

Posted by R "Ray" Wang on November 9, 2011

2 Comments