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Published on July 16, 2010 by R "Ray" Wang

Buy arimidex, On July 12th, 2010, Infor announced its Infor24 initiative at the Microsoft Worldwide Partner Conference (WPC).  Infor24 represents the Alpharetta, GA software titan's foray to deliver its solution offerings in the cloud and a continued bet on Microsoft for key technologies.  Here's the first take on the news and from exclusive conversations with Soma Somasundaram, SVP of Development and James Willey, Senior Director of Solutions Management:


  • Three "on-demand" cloud solutions available today. Cheap capecitabine, Infor offers Expense Management, Asset Management, arimidex cheap, Pharmacie cytoxan bon marché, and ERP.  ERP SyteLine represents the first cloud based ERP offering from Infor.  These solutions will move to the cloud powered by Windows Azure, Infor ION, Køb discount cytoxan, Indiana IN Ind., and a future portal product by 2011.  InforION provides key hybrid on-premises and cloud integration.

    Point of View (POV):     Delivery of expense management (Infor XM) and asset management (Infor EAM) as a cloud solution allows Infor to expand out to non-Infor base.  Existing customers can take advantage of the solution and integrate back through InforION.  To become a true software-as-a-service (SaaS) solution, order gleevec online cheap, Order iressa, multi-tenancy will have to occur not only at the app server tier but also at the database level.  Infor will most likely make the move to SQL Azure to achieve this.  Customers should look forward to seeing how these solutions take advantage of the full Azure stack.



  • Next generation solutions in 2011 based on Microsoft Windows Azure. Infor's future solutions will be powered by the Windows Azure development environment (see Figure 1).  Infor's cloud strategy includes Microsoft Reporting via Infor Ion, Microsoft Analysis Services powering Infor Business Intelligence, Utah UT, Buy cytoxan no prescription, and Microsoft Portal powering a future product.  Next generation solutions will run on Microsoft Azure data centers.

    POV:     As Infor makes the shift to Azure, ordering iressa from canada, Buy generic cytoxan, customers can expect other areas such as public sector solutions to be delivered by the second half of 2011.  Infor customers on IBM i-Series based products should seek a roadmap for their product lines onto Azure.


Figure 1. Infor 24 Bets On Microsoft Windows Azure For Current And Future Roadmap

Source: Infor

The Bottom Line For Buyers (Customers And Prospects) - Infor24 Demonstrates Reinvestment Of The Maintenance Dollar

Infor's customers have seen the $2.2B revenue vendor make significant efforts over the past 24 months to showcase improved value for the maintenance dollar.  Programs such as InforFlex, capecitabine cheap, Michigan MI Mich., the move to a Microsoft Platform, and now Infor24 demonstrate a willingness to improve the ownership experience.  As the cloud evolves into a mainstream deployment option, cheap gleevec no rx, Arizona AZ Ariz., prospects and customers can expect Infor to have a foundation to not only bring its customers forward, but also reach out to new customer bases, order iressa online legally.

Your POV

Are you an existing Infor customer?   Prospects, will this move make you consider Infor?  Do you come form the legacy Microsoft or IBM heritage?  Will you be more compelled to stick with Infor in the long run?  Add your comments to the discussion or send on to rwang0 at gmail dot com or r at softwareinsider dot org and we’ll keep your anonymity, buy arimidex. Buy iressa online, Please let us know if you need help with your next gen apps strategy, overall apps strategy, Wyoming WY Wyo., Billiga casodex apotek, and contract negotiations projects.  Here’s how we can help:


  • Designing a next gen apps strategy

  • Providing contract negotiations and software licensing support

  • Demystifying software licensing

  • Assessing SaaS and cloud

  • Evaluating Cloud integration strategies

  • Assisting with legacy ERP migration

  • Planning upgrades and migration

  • Performing vendor selection

  • Renegotiating maintenance


Resources And Related Research:

20106025 A Software Insider’s POV – R “Ray” Wang “News Analysis: Infor Bets On Microsoft”

20100623 The Enterprise System Spectator – Frank Scavo “Infor casts its lot with Microsoft”

20100623 IDG News Service – Chris Kanaracus “Infor buddies up with Microsoft”

20106010 A Software Insider’s POV – R “Ray” Wang “Event Report: Top 10 Questions To Ask At The Microsoft TechEd/STB Analyst Summit”

20091208 A Software Insider’s POV – R “Ray” Wang “Tuesday’s Tip: 2010 Apps Strategies Should Start With Business Value”

20090622 A Software Insider’s POV – R “Ray” Wang “News Analysis: Infor Flex Reflects Proactive Maintenance Policy”

Reprints

Reprints can be purchased through the Software Insider brand or Altimeter Group.  To request official reprints in PDF format, please contact r@softwareinsider.org, ordering capecitabine. Order zometa online legally, Disclosure

Although we work closely with many mega software vendors, we want you to trust us.  Infor and Microsoft are currently retainer clients of Altimeter Group but not a client of Insider Associates, Texas TX Tex., Maryland MD Md., LLC.  For the full disclosure policy please refer here.

Copyright © 2010 R Wang and Insider Associates, köpa rabatterade casodex, Kjøp Discount capecitabine, LLC. All rights reserved.

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Buy Iressa Without Prescription

Published on June 4, 2010 by R "Ray" Wang

Acquisition Consolidates Two Market Leaders In The Project Based Solutions Market

Deltek announced on June 3rd that they would acquire Maconomy for  $72.7M ($3.39/share (DKK 20.50)).  Maconomy is a leading project based solutions (PBS) software company with ~35.6M in revenues (2009 Buy iressa without prescription, ) based in Copenhagen, Denmark.  Deltek is a 265.8M revenue (2009) PBS software vendor based in Herndon, VA.   This acquisition is significant because the combined companies:


  • Improve geographic coverage. Maconomy employs over 220 employees with 600+ customers in 58 countries.  eltek reaches 12, gleevec ordine on-line,000 customers around the world across its portfolio of product lines that includes Costpoint, Order zometa pill, GCS Premier, Vision, and its Enterprise Project Management suite, order epogen. Deltek also offers govWin, Um gleevec online, an online network dedicated to solving common business problems for government contractors.

    Point of View (POV):     Maconomy's customers mostly originate from EMEA.  Less than 12% of Maconomy's revenues come from the US.  Maconomy built good partnerships in Eastern Europe. South Africa, Canada, and India.  Meanwhile, Deltek has a strong base of business in the US public sector and was beginning to move towards greater international expansion.



  • Address a range of PBS vertical industries, buy iressa without prescription. Maconomy's products focus on professional service organizations with about 46% of its revenues coming from consulting and 26% of its revenues coming from marcomm.  Deltek dominates the architecture and engineering space along with government contracting.  The company has shown success in key verticals such as construction services, Mississippi MS Miss., public sector, Pennsylvania PA Penn., and transportation services.

    POV:     Deltek can boast that 80% of the Engineering News Record 2009 Top 500 Design Firms are customers.  Maconomy's products X1 and PeoplePlanner demonstrate a strong professional services focus.  Together, they have an opportunity to expand into research organizations, purchase iressa online, legal services, Buy capecitabine no prescription, and audit/tax firms.


The Bottom Line For Buyers (Customers) - Maconomy's Assets Go Beyond Customer Base

Deltek's primarily acquiring Maconomy for its success in the EMEA market and for its strong professional services focus.  However, Maconomy's solution set, technology architecture, online gleevec, and design flair will prove to be key assets for Deltek.  The X1 and People Planner products deliver cutting edge user experience and business intelligence that demonstrate key characteristics of next gen apps (see Figure 1).  The technology direction and leadership could give Deltek a foundation for future development platforms and at least a stronger Java based platform. Wisconsin WI Wis., As with all mergers and acquisitions, customers should stay vigilant about retaining key service and support staff, providing input into product direction, buy arimidex online legally, and maintaining favorable software licensing and contract terms.  Maconomy and Deltek customers should use this opportunity to seek clarity on future product direction, Buy cheap cytoxan online, interoperability of acquired assets, and long term SaaS/Cloud strategy.  Overall the merger makes sense and could be a sign of more acquisitions by Deltek to come.

Figure 1.  Maconomy's Products Demonstrate Many Elements of Next Gen Apps

Source: Maconomy

The Bottom Line For Sellers (Vendors) - Ignore The $10B Project Based Solutions Market At Your Own Risk
Software Insider forecasts that the Project Based Solutions (PBS) will grow from today's $6B addressable market to $10B by 2015.  IFS' acquisition of MultiPlus Solutions in August 2009, Ohio OH, NetSuite's acquisition of QuickArrow in July 2009, North Dakota ND, Oracle's acquisition of Primavera in October 2008, and NetSuite's acquisition of OpenAir in June 2008  highlight an emerging trend in PBS consolidation.  Strong growth by PBS companies such as IFS, key vertical focus by SAP's Business by Design product, cheap capecitabine online, and the macro shift from products to services all indicate a burgeoning market opportunity.  Key micro-verticals in this market include accounting services, Ordering capecitabine online without prescription, advertising and public relations, architecture and engineering, construction, ordering iressa online without prescription, design, Buy evista, financial services, general consulting services, high tech software and hardware, ostaa halvalla cytoxan, IT services, Buy gleevec without prescription, legal services, life sciences and healthcare, marketing communications, evista, market research services, Epogen pharmacy, media and entertainment, non-profit, professional staffing services, Oklahoma OK Okla.. Buy iressa without prescription, public sector, real estate and facilities, research an higher education, retail and hospitality, transportation services, and utilities.

As companies start to organize their work around projects, Farmacia capecitabine barato, sellers can expect significant demand for integrated business processes that support project accounting, compliance, resource allocation, Maine ME Me., task management, and billing.  These solutions can not be reverse engineered and will require software vendors to begin the design point around projects in order to succeed.

Your POV.

Are you a Maconomy customer?  Do you see the synergy with Deltek ?  If you are Deltek customer, will you look at Maconomy's solution?  Does this merger make any sense to you?  Do you advocate a purpose built solution for project based businesses. You can post or send on to rwang0 at gmail dot com or r at softwaresinsider dot org and we’ll keep your anonymity.

Please let us know if you need help with your apps strategy efforts.  Here’s how we can help:


  • Evaluating project based solutions (PBS) options

  • Assessing apps strategies (e.g. single instance, two-tier ERP, upgrade, custom dev, packaged deployments”

  • Designing a perfect order process and system

  • Evaluating SaaS/Cloud integration strategies

  • Assisting with legacy ERP migration

  • Planning upgrades and migration

  • Performing vendor selection

  • Providing contract negotiations and software licensing support


Related resources and links

Disclosure

Although we work closely with many mega software vendors, we want you to trust us more.  Deltek and Maconomy are not currently retainer clients of Altimeter Group and also not clients of Insider Associates, LLC.  For the full disclosure policy please refer here.

Copyright © 2010 R Wang and Insider Associates, LLC. All rights reserved.

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Order Evista No Prescription

Published on May 12, 2010 by R "Ray" Wang

Move Signal Seriousness To Acquire Key Innovation Driven Technologies

Order evista no prescription, SAP announces a $5.8B acquisition of Emeryville, CA, based Sybase.  The acquired entity will remain a stand alone company.  At first customers, prospects, and casual observers will wonder why SAP has agreed to acquire what is perceived as an aging, legacy database company.  However, industry watchers will realize the fit in technology innovation for three main reasons:


  • Sybase is a leader in mobile platforms.  Over the past decade, Sybase has transformed its company to succeed and lead in the mobile space and has extended its BI and analytics capabilities.  Sybase delivers the complete value chain in managing, analyzing, and mobilizing information.  A key solution is Sybase's Uwired Platform, which provides a mobile development platform, supports heterogeneous deployments on most devices and operating systems, extends back end data, and ensures security and mobility management.  Sybase also brings strong capabilities with real time decision support, predictive analytics, dynamic reporting, and high performance BI.

    Point of View (POV):     SAP and Sybase already cemented their partnership at CeBIT.  Enabling SAP CRM to work on mobile devices with ease, Kjøp Discount cytoxan, Comprare cytoxan sconto, put some life back in the staid SAP CRM product.  The ability to deliver the same capabilities in the rest of the Business Suite will help SAP achieve a key part of its innovation strategy in mobile.  On the analytics and BI front, SAP will need to provide a clear road map on how the analytics integration will work with the BOBJ teams and NetWeaver architecture.  Customers will want a road map on 90 day, gleevec kopen, Cheap arimidex pill, 180 day, and 1 year integration milestones.



  • Massive data volumes require in-memory databases for rapid access.  Sybase brings a high performance in-memory database (IMDB) to the table. The proliferation of information, devices, goedkope epogen apotheek, Delaware DE Del., and delivery platforms require reduced response times.  Sybase delivers an integrated approach to IMDB.  The offering shares the same SQL language, drivers, comprar iressa barato, Cheap arimidex online, and admin tools.  The result - limited code changes, reduced bugs, buy zometa online, Cheap epogen, and quicker time to market.

    Point of View (POV):     IMDBs represent a key component in both future on-premise based applications and SaaS/Cloud based applications.  While SAP had an offering called Max DB, acheter iressa discount, Acheter capecitabine discount, the product did not appeal to financial services and insurance customers who remained skeptical on its application in massive workloads.  However, Sybase has proven itself with its IMDB offerings and financial services pedigree.  Another key reason for moving to IMDB - SAP resells an estimated $1B of Oracle Database every year, cheap zometa pill. New Jersey NJ N.J., (Clarification 5/14/2010:  The SAP install base buys $1B in Oracle databases every year.)  Any effort to stop funding SAP's largest competitor is a proactive and perfect reason to move to IMDB.



  • Cloud technologies bring SAP into the future. Sybase has built a strong relationship with Amazon's Elastic Compute Cloud (EC2), cheapest zometa online, Billige arimidex apotek, storage, and  virtualization vendors required to support cloud technologies.  Sybase products for mission critical data management, Oklahoma OK Okla., Missouri MO Mo., embedded and mobile database, column based analytics, billig cytoxan apotek, Oregon OR Ore., and data movement and synchronization already work in the Cloud.

    POV:     SAP can take advantage of the advances made from the Sybase team to support both private and public cloud environments.  The private cloud capabilities deliver a must have requirement to meet strict European privacy laws and mitigate concerns of public sector customers.  Sybase is unique in being able to provide the same database management technologies in both the private and public cloud.

The Bottom Line - Sybase Brings Three Critical Technologies Required For Next Gen Apps And More

SAP has broken its promise of no more big acquisitions after the BusinessObjects deal.  However, these acquisitions make sense toward the path of next generation applications.  Mobile, cloud, in-memory provide the tools required to support the 10 elements of next generation applications.  More importantly, they also gain access to the financial services and public sector markets.  On the geographic front, Sybase has strong presence in the China market, an area where SAP sees future growth, order evista no prescription.

Your POV.

Are you a Sybase customer?  Are you an SAP customer, buy evista without prescription. För iressa online, How do you feel about the acquisition. Will you have more confidence in SAP's ability to innovate after this acquisition?  Does this allay your feels on SAP innovation?  You can post or send on to rwang0 at gmail dot com or r at softwaresinsider dot org and we’ll keep your anonymity or better yet, Washington WA Wash., join the community.

Please let us know if you need help with your apps strategy efforts.  Here’s how we can help:


  • Assessing apps strategies (e.g. Order evista no prescription, single instance, two-tier ERP, upgrade, custom dev, packaged deployements”

  • Optimizing your SAP costs

  • Evaluating SaaS/Cloud integration strategies

  • Assisting with legacy ERP migration

  • Planning upgrades and migration

  • Performing vendor selection

  • Providing contract negotiations and software licensing support


Related resources and links

Disclosure

Although we work closely with many mega software vendors, we want you to trust us more.  SAP is currently a non-retainer client of Altimeter Group and not a client of Insider Associates, LLC.  Sybase is not a client of either Altimeter Group or Insider Associates, LLC.  For the full disclosure policy please refer here.

Copyright © 2010 R Wang and Insider Associates, LLC. All rights reserved.

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Published on May 11, 2010 by R "Ray" Wang

Apps Strategy Options Abound And Organizations Need Accurate Comparison Methodologies

Recent inquiries from blog readers and client engagements highlight a growing need to compare the cost of apps strategies.  Common comparison scenarios often include:


  • SaaS versus on-premise

  • Upgrade versus customization

  • Single instance versus two-tier

  • Vendor maintenance versus third party options

  • Custom apps versus packaged apps


Cost Comparisons Should Encompass The Software Ownership Lifecycle Order gleevec, An inventory of costs should comprise the phases of application ownership (see Figure 1).  License fees, implementation, and maintenance often define the most common costs.  However, additional factors by phase should include:

  • Phase 1 - Selection. Costs include services such as requirements gathering, epogen cheap, Jotta gleevec verkossa, vendor selection services, contract negotiation fees, Wisconsin WI Wis., Michigan MI Mich., and program management.

  • Phase 2 - Implementation. Costs include projects such as change management, cheapest casodex online, Cheap capecitabine without prescription, business process reengineering, integration, ordering gleevec pill, Acheter en ligne iressa, customization, and testing.

  • Phase 3 - Adoption, Delaware DE Del.. Kaufen capecitabine, Costs include, training, Hawaii HI, Georgia GA Ga., testing, configuration, gleevec en ligne afin, Cheapest zometa, report creation, and customizations.

  • Phase 4 - Optimization, billiga cytoxan apotek. Illinois IL Ill., Costs include upgrade, testing, cheap gleevec pill, Buy evista no rx, custom development, and other integration fees.

  • Phase 5 - Renewal, capecitabine for sale. Costs include third party maintenance, management, and vendor selection.

Figure 1, order gleevec. Gleevec pedido en línea, Total Costs Must Span The Software Ownership Lifecycle.

The Bottom Line For End Users - Cost Comparisons Form The Foundation For ROI Calculations

With ROI being asked about more and more, organizations must improve their ability to calculate costs and compare benefits.  Total ownership costs provide one half of the ROI equation, New York NY N.Y.. Pharmacy zometa, Costs also represent the more controllable factor in improving ROI.  Accurate inventory of costs will provide organizations with the transparency required to conduct apps strategy projects and assess the impact of a technology's benefit.

Your POV

Are you conducting cost of ownership comparisons among your apps strategies, buy cheap gleevec online. Buy gleevec, Do you know how your apps strategies will change in the next 18 to 24 months?  Add your comments to the discussion or send on to rwang0 at gmail dot com or r at softwaresinsider dot org and we’ll keep your anonymity.

Please let us know if you need help with your overall apps strategy.  Here’s how we can help:


  • Order gleevec, Assessing apps strategies (e.g. single instance, Montana MT Mont., two-tier ERP, upgrade, custom dev, packaged deployements"

  • Evaluating SaaS/Cloud integration strategies

  • Assisting with legacy ERP migration

  • Planning upgrades and migration

  • Performing vendor selection

  • Providing contract negotiations and software licensing support


Related resources and links
20100322 Tuesday's Tip: Understanding The Many Flavors of Cloud Computing/SaaS

20100302 Tuesday's Tip: When To Go With A Two-Tier ERP Strategy

20100222 Monday’s Musings: Why Users Should Preserve Their Third Party Maintenance Rights

20090210 Tuesday’s Tip: Software Licensing and Pricing – Do Not Give Away Your Third Party Maintenance And Access Rights

20090709 Tuesday’s Tip: Do Not Bundle Your Support and Maintenance Contracts.

20091222 Tuesday’s Tip: 10 Cloud And SaaS Apps Strategies For 2010

20091208 Tuesday’s Tip: 2010 Apps Strategies Should Start With Business Value

20091102 Best Practices: Lessons Learned In What SMB’s Want From Their ERP Provider

20091006 Tuesday’s Tip: Why Free Software Ain’t Really Free

20090504 News Analysis: Oracle Waives Fees On Extended Support Offerings

20080909 Trends: What Customers Want From Maintenance And Support

20080215 Software Licensing and Pricing: Stop the Anti-Competitive Maintenance Fee Madness

20090405 Monday’s Musings: Total Account Value, True Cost of Ownership, And Software Vendor Business Models

20090324 Tuesday’s Tips: Five Simple Steps To Reduce Your Software Maintenance Costs

20090223 Monday’s Musings: Five Programs Some Vendors Have Implemented To Help Clients In An Economic Recession

20091012 Research Report: Customer Bill of Rights – Software-as-a Service

20090910 Tuesday’s Tip: Note To Self – Start Renegotiating Your Q4 Software Maintenance Contracts Now.


Copyright © 2010 R Wang and Insider Associates, LLC. All rights reserved.

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Buy Evista No Prescription

Published on April 28, 2010 by R "Ray" Wang

Welcome To The First Of A Series Of Posts On Microsoft Licensing Updates. Buy evista no prescription, Given the vast array of Microsoft products and licensing categories, an organization may often feel overwhelmed by Microsoft's policies.  While there may be some complexity, these series of posts are designed to provide up to date commentary and analysis on new programs as they become available.

Product And Program News


  • Price Increase For Office Professional Plus 2010. What is it?:  Microsoft increases Office Professional Plus 2010 by 5%.  Who's impacted?: Customers with Professional Desktop and Professional Desktop with Microsoft Desktop Optimization Pack (MDOP) pricing.  Suite pricing increases between 3 and 4%.  When's it effective?: This program begins May 1st, buy generic iressa, 2010.

    Point Of View (POV): The recent price increase may be the result of revenue capture for new features in Communicator, New Hampshire NH N.H., Infopath, and Sharepoint Workspace.  The good news - Office Professional Plus 2010 includes the additional features of Office Enterprise 2007.  The current Office Professional Plus list price with the price increase is still lower than the list price of Office Enterprise 2007.  For those who paid less than list for Office Enterprise 2007, they should look at other VLP programs for bundling discounts to offset this price increase.




  • Microsoft Business Productivity Online Suite (BPOS) Goes Global, Montana MT Mont.. What is it?: 17 new markets and 39 countries and regions gain BPOS.  BPOS includes E-mail and calendar, Discount iressa, email coexistence and migration tools, document collaboration and workspaces, web conferencing, epogen online kopen, Microsoft Online Services Administration Center, Zometa farmacia a buon mercato, and Microsoft Online Services Sign In Application. Who's eligible?: All customers. When's it effective?: This program starts April 14, 2010.

    POV: The new offering shows Microsoft's commitment to pushing out its Cloud initiatives.  At Microsoft Convergence, Stephen Elop stated that more than 90% of R&D will be focused on cloud services.  Customers on BPOS-D gain Office Communications Online, Arkansas AR Ark., giving them Voice capabilities in the cloud.




  • Academic Volume Licensing Programs Gain Electronic Software Distribution (ESD). Tennessee TN Tenn., What is it?: Customers can download software over the Internet. Who's eligible?: Customers on Campus and School Agreement (CASA) with Faculty and Staff at Home rights or  Student Option; and Select License/Select Plus for Academic with Faculty and Staff Work at Home rights or Student Select and Student Select Plus.  When's it effective?: North America and EMEA customers gain ESD now.  Latin America expected in May 2010.  APAC estimated date is Q1 FY11.

    POV: Eligible customers should take advantage of this program to avoid the headaches of managing physical software delivery.  Customers can also benefit from the tax free provisions of Internet distribution of software.




  • Microsoft GeoSynth Launch. What is it?: The off-line version of the PhotoSynth platform will be available in a subscription based pricing format for Specialty Server configuration based on users and a single-user desktop version. Who's eligible?:  Customers on Volume Licensing programs for Campus and School Agreements, Enterprise Agreements, Open Value, cheapest gleevec price, Open Value Subscription, Billig evista apotek, Select Agreements, and US Government. When's it effective?: This program starts May 1, 2010.

    POV: The subscription pricing program makes sense for users testing out the off line product.  Longer term, αγοράζουν φτηνά gleevec, institutional customers may want to seek other pricing options such as perpetual license, Buy gleevec without prescription, perpetual license with upgrade rights, and enterprise agreements.



Microsoft Promotions Update

The following are new promotions that have been introduced


  • Windows HPC Server 2008 Promotion. What is it?: customers who purchase Windows Server HPC Edition operation system server license and Software Assurance (SA) packs can save up to 25%.  Who's eligible?: customers must be on Open License, Open Value, Select License, Select Plus, and Enterprise Agreements.  When's it effective?: April 1, 2010 to June 20, 2010.

    POV: Microsoft's been beefing up its maintenance programs.  Today's SA packs include more than upgrade rights.  Services range from cold back ups for disaster recovery, home use programs, E-learning, new version rights, to spread payments.   Microsoft does not require SA with purchase.  Customers who seek maintenance should assess their business requirements first and then determine what features and packs within SA to select.  Make sure you only buy maintenance for what you need.



The following promotions are now extended past June 30, 2010:

  • Open Value Subscription Expanded Up to Date.  What is it?: Upgrade to Microsoft Office 2010 or Windows 7 for customers who sign a new Open Value Subscription or Open Value Subscription for Government agreement.  Who's eligible?: The Open Value Subscription program up-to-date promotion for existing desktop platform licenses of current (N) and previous (N-1) versions has been expanded to include N-2 versions: Microsoft Office Professional XP, Microsoft Office Small Business XP, and Microsoft Office Standard XP, buy evista no prescription. When's it effective?: Available now - the licenses launched worldwide in January 2010, φτηνές φαρμακείο capecitabine.

    POV: If there's a compelling need to move to Office 2010 and Windows 7 and an Open Value Subscription is on the table, Kjøp Discount gleevec, this represents a good incentive to upgrade to Microsoft Office 2010.




  • Rental Rights. What is it?: Rights for organizations to rent, lease, order epogen online legally, or outsource PC's to third parties with qualifying Windows operating system or Microsoft Office system software.  Who's eligible?: Open License, Cheap zometa online without prescription, Select License, and Select Plus customers.   When's it effective?: The program is effective from now till June 30th, farmacia gleevec barato, 2010.

    POV: Based on current license rights, Maine ME Me., office equipment leasing companies, PC leasing companies and other businesses which provide PCs to operators of hotel and airport kiosks, internet cafés, Massachusetts MA Mass., and business centers, Oregon OR Ore., can not rent, lease or outsource the Microsoft software on the PCs to end users.  Microsoft began a program in January 2010 to offer these rental, leasing, cheap capecitabine online cheap, and outsourcing rights for these businesses.  The program modifies the licensing rights for this type of third party end user situation.  The rights are provided through a one-time license transaction.  The rights are non-transferable and endure for the term of the underlying software license or life of the hardware they are attached to.



The following promotion is now extended past September 30, Buy arimidex without prescription, 2010:

  • Forefront Online Protection for Exchange. What is it?: Customers can receive up to a 30 percent savings on Forefront Online Protection for Exchange per-device and per-user monthly subscription licenses.  Who's eligible? Buy evista no prescription, :  Open Value, Microsoft Open Value Subscription, Microsoft Select License, Microsoft Select Plus, Microsoft Enterprise Agreement, Microsoft Enterprise Subscription Agreement, Microsoft Campus Agreement, and Microsoft School Agreement customers.   When's it effective?: The program is effective from now till September  30th, 2010.

    POV: Microsoft continues to seek additional revenue sources via its Microsoft Online Services division, where to buy cheap casodex. This offer makes sense for customers who are looking for a hosted solution to protect from spam, Comprare epogen sconto, to catch phishing scams, to enforce policies, and to deliver disaster recovery.  While other services may be more comprehensive, cheap arimidex online cheap, Forefront Online Protection provides a suite approach to a common problem with Exchange.



The following are promotions ending on April 30th, 2010:

  • Microsoft Office System Software Assurance Renewal. What is it?:  Discounts on SA renewals for Microsoft Office Enterprise 2007, Microsoft Office Professional Plus 2007, Microsoft Office Standard 2007, and the Microsoft Professional Desktop Platform.  Who's eligible?: Open Value, Select License, and Select Plus customers. When's it effective?: This program ends April 30th.

    POV:     Microsoft's been beefing up its maintenance programs.  Today's SA packs include more than upgrade rights.  Services range from cold back ups for disaster recovery, home use programs, E-learning, new version rights, to spread payments.   Microsoft does not require SA with purchase.  Customers who seek maintenance should assess their business requirements first and then determine what features and packs within SA to select.  Make sure you only buy maintenance for what you need.



  • Windows 7 Professional Upgrade, buy evista no prescription. What is it?: Upgrades to Windows 7 Professional operating system—with or without Microsoft Software Assurance for Volume Licensing—and Windows 7 Professional with the Microsoft Desktop Optimization Pack (MDOP) for Software Assurance upgrade licenses when acquired with Software Assurance (at full price).   Who's eligible?:  Open License, Open Value, Select License, and Select Plus customers with qualifying Windows desktop operating system licenses.  When's it effective?: This program ends April 30th.

    POV: This program should be considered for those who paid full price for SA in order to capture full ROI on existing agreements



The Bottom Line For The Customer - A Good Navigator Can Demystify The Complexity In Microsoft Licensing

Though Microsoft continues to make strides in simplifying its software licensing policies, massive adoption by all parts of an organization often require greater coordination and up to date information.  Customers gain time to value when working with an expert who has both an understanding of Microsoft's product strategy and licensing practices.  Software contract negotiations must tie back to both organizational and application strategy.

Your POV

What do you think of Microsoft's recent promotions?  Are you challenged trying to manage your Microsoft Licenses. Do you find the licensing too simple or too complex?  Add your comments to the discussion or send on to rwang0 at gmail dot com or r at softwaresinsider dot org and we’ll keep your anonymity.

Please let us know if you need help with your overall apps strategy and contract negotiations strategy.  Here’s how we can help:


  • Demystifying Microsoft licensing

  • Assessing SaaS and cloud

  • Evaluating Cloud integration strategies

  • Assisting with legacy ERP migration

  • Planning upgrades and migration

  • Performing vendor selection

  • Providing contract negotiations and software licensing support


Related resources and links
20100606 Software Insider – R “Ray” Wang “News Analysis: Microsoft Licensing Update – May/June 2010″

20100222 Monday’s Musings: Why Users Should Preserve Their Third Party Maintenance Rights

20091008 Deal Architect – Vinnie Mirchandani “Third Party Maintenance Is Really 4 Decades Old”

20071120 News Analysis: Too Early to Call the Death of Third Party Maintenance

20090210 Tuesday’s Tip: Software Licensing and Pricing – Do Not Give Away Your Third Party Maintenance And Access Rights

Buy evista no prescription, 20090709 Tuesday’s Tip: Do Not Bundle Your Support and Maintenance Contracts.

20090622 News Analysis: Infor Flex Reflects Proactive Maintenance Policy

20090516 News Analysis: Rimini Street Launches Third Party Maintenance for SAP

20090504 News Analysis: Oracle Waives Fees On Extended Support Offerings

20080909 Trends: What Customers Want From Maintenance And Support

20080215 Software Licensing and Pricing: Stop the Anti-Competitive Maintenance Fee Madness

20090428 News Analysis: SAP and SUGEN Make Progress on Enterprise Support

20090405 Monday’s Musings: Total Account Value, True Cost of Ownership, And Software Vendor Business Models

20090330 Monday’s Musings: It’s The Relationship, Stupid. (Part 2) – Stop Slashing The Quality Of Support And Maintenance

20090324 Tuesday’s Tips: Five Simple Steps To Reduce Your Software Maintenance Costs

20090223 Monday’s Musings: Five Programs Some Vendors Have Implemented To Help Clients In An Economic Recession

20081012 Monday’s Musings: 5 Steps to Restoring Trust in the Vendor – Customer Relationship

20091012 Research Report: Customer Bill of Rights – Software-as-a Service

20090912 News Analysis: Siemens Cancels SAP Maintenance Contract

20090910 Tuesday’s Tip: Note To Self – Start Renegotiating Your Q4 Software Maintenance Contracts Now.


Copyright © 2010 R Wang and Insider Associates, LLC. All rights reserved.

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Order Epogen Without Prescription

Published on by R "Ray" Wang


Order epogen without prescription, PEOPLE WHISPERS: MOVES, PROMOTIONS, AND MILESTONES*


A very slow moving April as many change and moves were made in Q1.  So far the job prospects in tech remain excellent.

As always, comprare casodex sconto, Arkansas AR Ark., thanks for your emails and alerts. If you’ve got a change or know of a promotion, buy casodex no rx, Comprar en línea capecitabine, keep dropping me a line. If you need a referral, order evista from canada, Zometa online kopen, and we’ve worked together in the past, don’t hesitate to reach out to me via Linked In.

Frank Auger is now Director, Hawaii HI, Cheap arimidex no rx, Customer Support at HubSpot.  Prior to this role, Frank was the President and CEO at Metallect and served as a VP of Product Management at Novell, ostaa halvalla evista. Acheter gleevec,


Marnie Breton has been promoted to Vice President, Marketing & Strategy at Forrester Research.  Marnie brings previous experiences as a  Vice President at ReGenerate, Acheter en ligne epogen, Iressa, consultant at Yankee Group, and Sales/Marketing manager at AT&T Capital Corporation, Missouri MO Mo.. She's also previously worked a Forrester as a Marketing Director, order epogen without prescription. Buy cytoxan from canada,


Marc Conway is now Change Manager - Global Reseller Programme at BP.  Marc serves many roles in global sales, marketing, Acheter en ligne evista, Florida FL Fla., and procurement programs.  Previous work at BP include experiences as a procurement specialist, software auditor, billige evista apotek, Casodex farmacia a buon mercato, and senior software technology procurement specialist.


Andrew Cotton currently serves as an ICT Project Manager at New South Wales Department of Planning.  Previous roles build on his program management expertise and include serving as a Business Analyst and Test Manager at Just OnePlace, buy gleevec online without prescription, Maine ME Me., Senior Business Analyst / Project Manager at Westfield Group, and Architect at JF Davidson, köpa rabatterade cytoxan. Koop korting epogen,



Abhishek Guru is in year 2 at the University of Sydney.  He's currently a Research Associate for Professor William L. Martens.  Previous roles include Assistant Marketing Manager for Analyst Relations at HCL, billige gleevec Apotheke.


John Refford wa promoted from VP of Global Infrastructure to VP or Strategic Marketing Technology at Natixis in February 2010.  He brings previous experiences as an IT mnager at CentrePath and Systems Engineer Manager at both IXIS Asset Management and Thomson Financial



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Your POV


Got a scoop or something to share. Please post or send on to rwang0 at gmail dot com and we’ll keep your anonymity, buy arimidex online.

* Not responsible for any factual errors or omissions.  However, happy to correct any errors upon email receipt.

Copyright © 2010 R Wang and Insider Associates, LLC. All rights reserved.

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Buy Iressa No Prescription

Published on April 22, 2010 by R "Ray" Wang

screen-shot-2010-04-22-at-103741-pm

Demand For Complex Cloud/SaaS Based Integration Continues To Increase
 Buy iressa no prescription, Organizations face a deluge of data from more and more new sources, especially in the Cloud.  Existing integration solutions often require expensive custom coding that's purpose built; but rigid and disposable.  A change in business objects or swap out of new solutions often require brand new investments in integration.  SnapLogic solves a key piece of the Cloud integration problem with modern, pluggable, and reusable pieces of code called Snaps. Acheter zometa discount, Snaps represent an integration task or subtask frameworks of light weight services (a.k.a. SnAPI's).   SnapFlows orchestrate Snaps to solve the end to end integration that maps back to end to end business process flows.  Through the DataFlow Platform's open API's, köpa cytoxan online, Order iressa overnight delivery, enterprises can connect a wide variety data sources including (see Figure 1):


  • Enterprise vendor API's and ODBC

  • Web based REST and http

  • Cloud SOAP and WS*

  • Social Media RSS and atoms


Figure 1. SnapLogic DataFlow Server Provides A Data Integration Platform Through Open-Component APIs and RESTful ARchitecture, kopen goedkope evista. Arimidex online kaufen,

screen-shot-2010-04-22-at-105058-pm

(Source: SnapLogic)

SnapStore Provides An Online Marketplace

Organizations seeking Snaps for popular Enterprise, SaaS, North Carolina NC N.C., Köpa arimidex online, Web, and Social software solutions can access these solutions in the SnapStore (see Figure 2).  Meanwhile, comprare evista, Kansas KS Kans., ISV's, system integrators, order zometa, Louisiana LA, and developers can create and monetize Snap connectors and data pipelines.  Over 40 Snaps have been created for solutions such as ADP Employease, OpenAir, Washington WA Wash., Buy capecitabine online, Intacct, Oracle PeopleSoft Enterprise, ordering iressa overnight delivery, Order cytoxan online legally, SugarCRM, QuickBooks, pharmacy evista, Cheap zometa online, and Box.net

Figure 2. Snap Store's Offerings Range from Enterprise to Social

screen-shot-2010-04-22-at-110602-pm

(Source: SnapLogic Website)

Founders Come From A Web 2.0 And Integration Pedigree

Gaurav Dhillon, the former Founder and CEO of Informatica, founded SnapLogic with Eyal Shavit, previously of Mevio, Macrovision, and Yahoo, buy iressa no prescription. Game Store in 2006, købe cytoxan online. Kansas KS Kans.,   It appears he could reinvent the integration market for this next generation of software.  To date, SnapLogic has raised $4.8M in funding from Andreessen Horowitz, Illinois IL Ill., New Mexico NM N.Mex., Maples Investments, Google Vice President Brian MClendon, Connecticut CT Conn., Epogen kopen, Epinions co-founder Naval Ravikant, and Gaurav Dhillon himself, comprare evista sconto. Buy casodex online,

The Bottom Line For Users - Proliferation Of SaaS Deployments Requires A Cloud/SaaS Integration Strategy

Successful adoption of SaaS solutions have transformed usage from purpose built point solutions to integration into mission critical processes.  Increased SaaS and Cloud adoption in the enterprise does not mean architectural standards go away. In fact, organizations must re-prioritize their overall enterprise architecture strategy and include Cloud/SaaS integration as a key enabler.  The goal - move beyond one-off solutions and embrace a more agile and longer term solution.

Your POV

Are you challenged trying to manage your integration?  Have you tried SnapLogic?  As a prospect or customer, what limitations do you see?  Have you tried Boomi, CastIron Systems, Informatica, or Pervasive Software?  How do they compare?  Add your comments to the discussion or send on to rwang0 at gmail dot com or r at softwaresinsider dot org and we’ll keep your anonymity.

Please let us know if you need help with your overall apps strategy.  Here’s how we can help:


  • Assessing SaaS and cloud

  • Evaluating Cloud integration strategies

  • Assisting with legacy ERP migration

  • Planning upgrades and migration

  • Performing vendor selection

  • Providing contract negotiations and software licensing support


Related resources and links
20100416 ReadWriteWeb - Alex Williams "SnapLogic Opens Store For Third Party App Integration"

20091029 Venture Beat - Anthony Ha "Data integration company SnapLogic raises another $2.3M"

20081028 A Software Insider's Point Of View - R "Ray" Wang "Tuesday's Tip: SaaS Integration Advice"

Submit Your Solution For Consideration
To submit your Thursday's Disruptive Tech Showcase for consideration, check out the guidelines in the Policy section.

Copyright © 2010 R Wang and Insider Associates, LLC. All rights reserved.

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Order Iressa No Prescription

Published on by R "Ray" Wang

Lawson External Cloud Services Represents A Big Step In On Demand ERP Options
 Order iressa no prescription, On March 31, 2010, Lawson Software (Nasdaq: LWSN) announced the Lawson External Cloud Services offering.  The venerable St. Order epogen online cheap, Paul, Minnesota vendor plans to deliver the full ERP Suite including Lawson S3, Massachusetts MA Mass., Køb discount evista, Lawson M3, and Lawson Talent Management via Amazon's Elastic Compute Cloud (EC2) infrastructure by May 2010.  Key highlights of the announcement include:


  • Full feature ERP offering, ordering cytoxan without prescription. Indiana IN Ind., Lawson will include its full suite of products from both M3 (i.e. Intentia heritage), Arizona AZ Ariz., Alabama AL Ala., S3 (Lawson heritage), and new offerings which includes strategic HCM, ordering iressa online legally, Alaska AK, Finance, enterprise performance management (EPM), Arizona AZ Ariz., Köpa rabatterade iressa, supply chain management (SCM), corporate social responsibility, buy epogen online legally, Purchase gleevec online, equipment and service & rental, and enterprise asset management.

    Point of view (POV): Lawson makes a significant investment in providing a new deployment option for its solutions.  Customers will lower IT costs, kjøpe billig cytoxan, Capecitabine pedido en línea, reduce time to deployment, and maintain ownership of the software using Amazon EC2 in the back end.  The result is a single instance approach to cloud delivery focused on IaaS (see Figure 1).  Virtualization provides the key factor in cost savings.




  • Focus on mid-size companies looking to reduce time to market, Alabama AL Ala.. Alaska AK, Lawson specifically calls out how mid-market organizations can gain scale with security, computing capacity, buy evista overnight delivery, Ordering arimidex online, and lower cost infrastructure.  Organizations pay for only the infrastructure they need.

    POV: Mid-size organizations gain the benefits of large enterprise solutions without the costly overhead of installation and deployment.  Prospects and customers can expect the hosted software to include centralized admin, faster installations, Connecticut CT Conn., Order casodex online without prescription, single technology stack, scalability, acheter zometa bon marché, Online zometa, and faster time to value.   Mid-size customers can free up funds to focus on process design and business transformation.  However, there's no reason why a large enterprise wouldn't want the same advantages.




  • Introduction of Lawson Test Drive, evista farmacia a buon mercato. Lawson Test Drive gives customers the ability to try before buying Lawson products for up to 14 days.  Customers can try out two of  Lawson's latest products, S3 directed Smart Office and Lawson Enterprise Search.

    POV: Lawson Smart Office and Lawson Enterprise Search take advantage of Enterprise 2.0 UI/UX prinicples and really change the user experience for customers.  A 14 day trial may be too short for customers.  Prospects should push for 30 to see how powerful and pervasive these solutions can impact user productivity.




  • Flexible pricing options, order iressa no prescription. φτηνές φαρμακείο zometa, Lawson offers customers the ability to start out with subscription pricing and convert to perpetual at the end of the subscription contract.  Customers retain flexibility in choosing their deployment models.

    POV: Choice and flexibility to the procurement process deliver the strongest argument for Lawson's External Cloud Services.  Customers can start with annual subscription, rent to own, and then convert to a perpetual license with a traditional one-time payment.



Figure 1.  Lawson's Cloud Offering Reduces Infrastructure Costs

screen-shot-2010-03-22-at-105927-pm

The Bottom Line For Customers - Check Out The New Cloud Deployment Option But Don't Confuse This For SaaS

Given that a good majority of Lawson's customers already take a cautious view to SaaS and OnDemand, the Lawson External Cloud may be the safe bet for customers looking to try OnDemand because the are not:


  • Convinced that a multi-tenant one-size fits all True SaaS model works for them. Despite the success at so many companies,  SaaS deployment options may scare clients who feel their business is unique and need to customize and determine their own upgrade timing.  Though constraints in configuration are not completely true here, its a reality that some customers have unwarranted fears.

  • Ready to give up software ownership. While the cost structures provide upfront advantages in the first 5 years, costs will even out over a 10 year period.  Some customers still prefer outright perpetual license rights over perpetual payments obligations.  Subscription pricing with the right to own provides a key selling point.


Lawson's offering is clearly not SaaS, but nor is it a reincarnation of hosting.  The offering takes full advantage of the virtualization services in Amazon EC2 and seems best suited for Lawson's existing customers.  However, new prospects will most likely push hard for multi-tenancy and private clouds in the future.  When will Lawson create private clouds?   Will they finally go multi-tenant?  Maybe we'll find out more at Lawson's CUE event from April 25 - 28 in San Antonio, TX.

Your POV

Are you a Lawson customer?  What do you think?  Will you go cloud?  Would you prefer this to a True SaaS solution?  Do you even care if its hosted or SaaS?  See you at CUE 2010 from Monday the 26th to Wednesday the 28th.

Add your comments to the discussion or send on to rwang0 at gmail dot com or r at softwaresinsider dot org and we’ll keep your anonymity.

Please let us know if you need help with your overall apps strategy.  Here’s how we can help:


  • Assessing SaaS and cloud

  • Determining custom vs package

  • Assisting with legacy ERP migration

  • Evaluating middleware platforms

  • Planning upgrades and migration

  • Considering third party maintenance

  • Assisting with cost optimization

  • Performing vendor selection

  • Providing contract negotiations and software licensing support


Related resources and links
20100409 Intelligent Enterprise - Doug Henschen "Lawson Cloud Plan Taps Amazon EC2"

20100402 ChannelWeb - CRN - Andrew R. Hickey "Lawson Looks To Cloud To Woo ERP Customers"

20100331 ZDNet: Irregular Enterprise - Dennis Howlett "Lawson teams with Amazon for cloud ERP -ahem"

20100331 Enterprise System Spectator - Frank Scavo "Lawson cloud services: good start but no SaaS"

20100331 Deal Architect - Vinnie Mirchandani "Lawson: I'm OK, you're not ok"

20090425 A Software Insider's Point of View - R "Ray" Wang " Event Report: Lawson Cue09"

20090313 A Software Insider's Point of View - R "Ray" Wang "Friday's Feature: Snapshots in Enterprise 2.0 UI/UX - Lawson Smart Office


Copyright © 2010 R Wang and Insider Associates, LLC. All rights reserved.

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Buy Zometa Online Cheap

Published on April 17, 2010 by R "Ray" Wang

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Oracle Adds A Trusted CTMS/EDC Solution To Its Health Sciences Portfolio
 Buy zometa online cheap, On April 16th, Oracle announced its intent to acquire Phase Forward, a Cambridge, Massachusetts based Clinical Trials Management Software (CTMS) vendor and early electronic data capture (EDC) pioneer.  Phase Forward adds 335 life science, medical device, research agency, and contract research organization (CRO) customers to Oracle's portfolio.  The PhaseForward acquisition makes sense for Oracle because:



  • Oracle Health Sciences lacks a strong CTMS component. CTMS solutions streamline clinical development operations to manage multiple trials.  As the information and management hub, a CTMS often orchestrates information and processes from EDC, Wyoming WY Wyo., clinical data management system (CDMS), Zometa prescription, adverse event reporting systems (AERS), interactive voice response systems (IVRS), and other reporting and statistical solutions (see Figure 1).  Oracle's existing solutions focus more on components such as drug discovery, köpa cytoxan, EDC, Purchase epogen online, adverse event reporting system (AERS), and some statistical analysis.  Phase Forward brings together a series of clinical data solutions, randomization and trial supply management, buy zometa pill, Phase 1 clinic automation, Kjøpe billig iressa, safety solutions, clinical development center, late phase and ePRO solutions, order cytoxan online cheap, and CDISC standards.



  • Customers seek an integrated offering. Life science companies face competing pressures to bring solutions to market and to address patent expiration.  With the skyrocketing costs of bringing new products to market, existing Oracle customers and prospects seek the "holy grail" of one integrated offering to reduce costs, manage risk, and provide insight into future innovations, buy zometa online cheap. Cheap gleevec no prescription, Unfortunately, today's customers must turn to different solutions for drug discovery, pre-clinical testing, αγοράζουν φτηνά epogen, Phase 1, Köpa capecitabine, Phase 2, Phase 3, FDA Review/approval, ordering evista, post market testing, Colorado CO Colo., and safety monitoring and reporting.


Figure 1.  Key Processes For CTMS

screen-shot-2010-04-17-at-62409-pm

The Bottom Line For Customers - Be Vigilant. Ask Tons Of Questions.

Overall, cheap arimidex, customers should see long term synergies and benefit from this acquisition.  Oracle has proven itself with a strong track record of organizational integration.  Product integration success has been positive but not fully proven.  Given both Phase Forward and Oracle's myriad of product lines, Om evista online, customers should focus questions to Oracle about:


  • Integration with existing acquisitions. Understand the existing Oracle and Phase Forward landscape. Buy zometa online cheap, Determine where you'll benefit from existing acquisitions and understand the solution overlaps.  Determine how other products such as Oracle Thesaurus Management System, Oracle Healthcare Transaction Base, and Argus Safety Suite can play a role in future solution road maps.

  • Long term product direction. Ask executives for their vision of the future.  Don't be shy and ask where Oracle sees their gaps and ask them how they intend to fill these holes in the solution footprint.  Determine how the Phase Forward SaaS platform will merge with Oracle's.

  • Future investment levels, Michigan MI Mich.. Seek commitments on future R&D investment levels.  Ask how service and support staff will be transitioned.  Find out which executives have received golden handcuffs and which have been asked to leave.

  • Licensing and pricing policies. Kjøpe billig zometa, Oracle traditionally moves maintenance pricing to 22%.  Find out what policies will be changed to meet Oracle's standard policies.  Existing customers should seek longer term guarantees by extending maintenance contracts before the acquisition closes.


The Bottom Line For Vendors - Expect Oracle To Keep Acquiring In Life Sciences And Healthcare

Competitors can expect Oracle to continue its investments in Life Sciences and Healthcare.  The previous acquisition of Relsys International for Drug Safety and Risk Management only provided one component in the overall CTMS and EDC market.  Oracle's acquisition play book often starts with acquiring solutions with the highest value business processes and the largest base of maintenance paying customers in a vertical and micro vertical.  With a strong analytics backbone, CRM, ERP, Køb discount zometa, SCM, middleware, and database offerings, Oracle intends to win with a "one throat to choke" integrated offering.  Vendors competing in this space must forge new partnerships or consolidate in the next 3 to 5 years in order to compete against Oracle (see Figure 2).  Oracle believes it will be the only vendor with an end to end solution and hopes to capture the largest share of the Life Sciences and Healthcare budget.

Figure 2. Selected Competitors In The CTMS And EDC Market

screen-shot-2010-04-17-at-61104-pm

Your POV

What do you think about Oracle's acquisition strategy?  Are you a Phase Forward customer?  Do you have any other Oracle products?  Will you consider competitors or are you already "locked-in"?  Add your comments to the discussion or send on to rwang0 at gmail dot com or r at softwaresinsider dot org and we’ll keep your anonymity.

Please let us know if you need help with your overall apps strategy.  Here’s how we can help:


  • Assessing SaaS and cloud

  • Determining custom vs package

  • Assisting with legacy ERP migration

  • Evaluating middleware platforms

  • Planning upgrades and migration

  • Considering third party maintenance

  • Assisting with cost optimization

  • Performing vendor selection

  • Providing contract negotiations and software licensing support


Related resources and links
20100416 IDG News Service - Chris Kanaracus "Oracle Buying Drugs Trial Software Maker for $685M"

20100416 Paul Hamerman's Blog - Oracle Puts Another Notch In Its Industry Apps Acquisition Stick

20100416 ZDNet: Between The Lines - Larry Dignan "Oracle Buys Phase Forward"


Copyright © 2010 R Wang and Insider Associates, LLC. All rights reserved.

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Buy Cheap Evista Online

Published on April 13, 2010 by R "Ray" Wang

Four Common Customer Scenarios Will Trigger Vendors To Raise The Back Maintenance Fee Discussion Buy cheap evista online, Back maintenance fees describe the amount an organization would have paid for maintenance if they would have continued to pay the usual stream required to access support, bug fixes, patches, and upgrade rights.  As economic conditions have worsened, many organizations have turned to self-support, third party maintenance (3PM), or dropped support.  Discussions with 43 enterprise software customers reveal four common scenarios (see Figure 1):


  1. Scenario 1: Self supporting customers looking to upgrade to next release. Order zometa online cheap, Customers (44.19% n=19/43) in these scenarios typically run mature systems and are in businesses that do not face dynamic change .  They stopped paying maintenance years ago and rarely make major changes to the system.
    Catalyst:  Something happens in the business and the need to upgrade arises.
    Typical vendor response:     Upgrades can only be provided to customers who pay for maintenance.  Upon payment of back maintenance, ordering cytoxan no prescription, Where to buy cheap iressa, upgrades will be provided.  In some cases, vendors also levies a penalty.

  2. Scenario 2: Self supporting customers seeking a major bug fix or regulatory update, Acheter en ligne arimidex. Comprar evista de descuento, Organizations (27.91% n=12/43) in this dynamic have self-supported for years without incident but run into scenarios where their own teams can not resolve an issue.
    Catalyst: Bug fixes and major regulatory changes can not be supported by the internal team, Georgia GA Ga..
    Typical vendor response: Bug fixes and regulatory updates can only be provided to customers who pay for maintenance.  Upon payment of back maintenance, patches and regulatory updates will be provided.  In some cases, vendor also levies a penalty.

  3. Scenario 3: Customers shifting to third party maintenance (3PM) looking to future upgrade/replacement, buy cheap evista online. Generic casodex, Those customers (16.28% n=7/43) who move to a third party maintenance provider and give up future upgrade rights often face threats from sales people that they will have to "pay dearly" if they plan to come back  to the vendor.
    Catalyst: Final decision to end of life systems and upgrade to new platform results in interaction with existing vendor, lowest price arimidex. Ordering cytoxan online, Typical vendor response: Customer must pay back maintenance in order to purchase additional modules or upgrade. In some cases, cheap evista pill, Ordering casodex no rx, vendor also levies a penalty.

  4. Scenario 4: Customers not paying for maintenance with license contracts. Buy cheap evista online, More and more customers (11.63% n = 5/43) in newer areas such as CRM no longer pay for maintenance and support past the first year.  With replacements every 4 to 5 years for CRM, some customers achieve a better ROI by avoiding the 5 years of maintenance.  Why?  Five years of maintenance at 20% is equivalent to the cost of the original license.   Instead, Hawaii HI, Acquistare a buon mercato epogen, they just rebuy a replacement/upgrade every 5 years.
    Catalyst:  Replacement and full rebuy of new system, evista kopen. Idaho ID, Typical vendor response: Customer must pay back maintenance in order to purchase additional modules or upgrade.  In some cases, vendor also levies a penalty.


Figure 1, För capecitabine online. Where to buy epogen, Common Triggers That Drive Back Maintenance Fee Threats

screen-shot-2010-04-13-at-125226-pm


Customers Often Have More Leverage Than They Realize

Most organizations fear that vendors will carry out threats to charge back maintenance.   Those vendors who subsidize license fees with maintenance to maximize Total Account Value (TAV) often threaten customers the most.  Many organizations will cave-in to demands.  Do not cave-in!  In almost every scenario, expert contract negotiations often result in win-win propositions for both the customer and the vendor for a few reasons:


  • Vendors really don't want to lose an existing customer, acheter capecitabine. Despite the threats from vendors, customers who self support, move to third party maintenance (3PM), or opt out of support, find themselves with significant leverage.  Free of the vendor, organizations in this scenario can make a clean decision because the technology typically is outdated, the cost of upgrade is close to the cost of reimplementation, and the organization has entered a new buying cycle.  If a current vendor wants a customer to pay back maintenance on top of the new license fees, that vendor will find themselves at a price disadvantage with a newer alternative.  Most vendors would rather win your business than lose a customer over back maintenance fees.

  • SaaS competition brings more choices in most categories, buy cheap evista online. Cheap casodex, The explosion of SaaS deployment options opens up the door to competition with the traditional on-premise vendors.  In most cases, there are enough viable options to add  competitive pressures.  SaaS competitors can transcend existing platforms allowing for more choice in new markets.  Organizations should introduce SaaS vendors into short lists in decisions to replace or add additional functionality to existing systems.  Competition often results in the vendor backing down on their back maintenance fee threat.

  • Most customers have not bundled their service contracts. With a flurry of mergers and acquisitions for organizations and the technology vendors, iressa online store, Ostaa halvalla iressa, most organizations have not consolidated their software contracts.  Separate agreements give organizations significant leverage when dealing with vendors because organizations can choose which applications and solutions to cut maintenance on.  This power to slice and dice among the contracts provides tremendous negotiation advantage and a strong check and balance with vendors.  Do not bundle your maintenance contracts unless significant advantages exist in new terms and conditions.


The Bottom Line For Users - Software Market Remains A Competitive Buyers Market For Now

Economic conditions, SaaS competition, capecitabine without prescription, Cytoxan kopen, and heavy dependence on maintenance revenue leave software vendors hungry and competitive for new license revenue.  In markets with SaaS competition, customers continue to win concessions in license and maintenance fee reductions.  Today, cheap arimidex overnight delivery, Billig kaufen casodex, few vendors can afford to enforce their threats to charge for back maintenance. With a high likelihood that current conditions will continue, its would be unlikely to assume that vendors would give up the opportunity to win license revenue by charging for back maintenance.  Work with a contract negotiations expert with applications strategy experience for the best results.  Avoid contract negotiators who do not understand vendor product road maps or hide behind revenue recognition excuses.

Your POV

Has your vendor threatened back maintenance?  Should you have rights to Third Party Maintenance (3PM) ?  Do you feel its okay for your vendor to prevent you from access?  What's a fair amount to pay for maintenance?  Add your comments to the discussion or send on to rwang0 at gmail dot com or r at softwaresinsider dot org and we’ll keep your anonymity.

Please let us know if you need help with your contract negotiations and maintenance renegotiation.  Here’s how we can help:


  • Assistance with vendor threats of back maintenance

  • Crafting your next gen apps strategy

  • Contract negotiations support

  • Free market evaluation to identify contract cost savings


Related resources and links

Take the new and improved survey on 3rd party maintenance


20100222 Monday's Musings: Why Users Should Preserve Their Third Party Maintenance Rights

20091008 Deal Architect - Vinnie Mirchandani “Third Party Maintenance Is Really 4 Decades Old”

20071120 News Analysis: Too Early to Call the Death of Third Party Maintenance

20090210 Tuesday’s Tip: Software Licensing and Pricing - Do Not Give Away Your Third Party Maintenance And Access Rights

20090709 Tuesday’s Tip: Do Not Bundle Your Support and Maintenance Contracts.

20090622 News Analysis: Infor Flex Reflects Proactive Maintenance Policy

20090516 News Analysis: Rimini Street Launches Third Party Maintenance for SAP

20090504 News Analysis: Oracle Waives Fees On Extended Support Offerings

20080909 Trends: What Customers Want From Maintenance And Support

20080215 Software Licensing and Pricing: Stop the Anti-Competitive Maintenance Fee Madness

20090428 News Analysis: SAP and SUGEN Make Progress on Enterprise Support

20090405 Monday’s Musings: Total Account Value, True Cost of Ownership, And Software Vendor Business Models

20090330 Monday’s Musings: It’s The Relationship, Stupid. (Part 2) - Stop Slashing The Quality Of Support And Maintenance

20090324 Tuesday’s Tips: Five Simple Steps To Reduce Your Software Maintenance Costs

20090223 Monday’s Musings: Five Programs Some Vendors Have Implemented To Help Clients In An Economic Recession

20081012 Monday’s Musings: 5 Steps to Restoring Trust in the Vendor - Customer Relationship

20091012 Research Report: Customer Bill of Rights - Software-as-a Service

20090912 News Analysis: Siemens Cancels SAP Maintenance Contract

20090910 Tuesday’s Tip: Note To Self - Start Renegotiating Your Q4 Software Maintenance Contracts Now.


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