Archives

Executive Profiles: Disruptive Tech Leaders In Social Business – Parker Harris, Salesforce.com

Welcome to an on-going series of interviews with the people behind the technologies in Social Business.  The interviews  provide insightful points of view from a customer, industry, and vendor perspective.  A full list of interviewees can be found here. Parker Harris, Co-Founder and Executive VP of Technology Biography Parker Harris founded salesforce.com along with Marc […]

Posted by R "Ray" Wang on August 29, 2011

3 Comments

Executive Profiles: Disruptive Tech Leaders In Social Business – Alan F. Nugent, Mzinga, Inc

Welcome to an on-going series of interviews with the people behind the technologies in Social Business.  The interviews  provide insightful points of view from a customer, industry, and vendor perspective.  A full list of interviewees can be found here. Alan F. Nugent, CEO Mzinga, Inc Biography Alan (Al) Nugent is the Chief Executive Officer of […]

Posted by R "Ray" Wang on August 29, 2011

1 Comment

Press Release: Constellation Research Adds Emerging Technology Policy Advocate Nigel Cameron To The Board Of Advisors

Esteemed Center for Policy On Emerging Technology President Joins Constellation Board of Advisors Washington, DC, United States of America – August 29, 2011 08:31 AM (GMT -5:00) Eastern Time Constellation Research Inc, a next generation research analyst and advisory firm helping clients navigate emerging and disruptive technologies, announced today the addition of Nigel Cameron to […]

Posted by R "Ray" Wang on August 29, 2011

0 Comments

Research Summary: Introducing The 43 Use Cases For Social Business (Social Enterprise)

The Social Business (Social Enterprise) Moves Beyond The 18 Use Cases Of Social CRM As social media adoption continues to move from mainstream to pervasive ubiquity, enterprises will begin to benefit from these advancements in the consumerization of IT (CoIT).  Just 18 months ago, early adopters identified 18 Use Cases for Social CRM (SCRM).  These […]

Posted by R "Ray" Wang on August 28, 2011

32 Comments

News Analysis: Bunchball Gamifies Salesforce.com And Delivers Simplified Applets

Two New Products Improve Entry Points for Gamification Adoption Bunchball, a leading gamification vendor in the Silicon Valley, is best known for its Nitro gamification platform which organizations use to implement game mechanics across social networks, mobile applications, and websites.  Today the solution reaches more than 70 million unique users and creates 2.3 billion actions […]

Posted by R "Ray" Wang on August 24, 2011

6 Comments

Executive Profiles: Disruptive Tech Leaders In Social Business – David Sacks, Yammer

Welcome to an on-going series of interviews with the people behind the technologies in Social Business.  The interviews  provide insightful points of view from a customer, industry, and vendor perspective.  A full list of interviewees can be found here. David Sacks, Founder, CEO and Chairman of the Board Yammer Inc. Biography David is the Founder […]

Posted by R "Ray" Wang on August 23, 2011

0 Comments

Executive Profiles: Disruptive Tech Leaders In Social Business – David Bankston, INgage Networks

Welcome to an on-going series of interviews with the people behind the technologies in Social Business.  The interviews  provide insightful points of view from a customer, industry, and vendor perspective.  A full list of interviewees can be found here. David Bankston, Executive Vice-President and CTO, INgage Networks Biography David Bankston is the co-founder and chief […]

Posted by R "Ray" Wang on August 23, 2011

1 Comment

Monday’s Musings: Balancing The Six S’s In Consumerization Of IT

A Natural Equilibrium Exists Among The 6 S’s Of Enterprise Class Consumerization of IT The recent Harvard Business Review post titled, “Coming to Terms with the Consumerization of IT” (CoIT), identifies six factors for the basis of balancing enterprise class requirements.  Success requires a natural equilibrium between business needs and IT requirements as evidenced (see […]

Posted by R "Ray" Wang on August 22, 2011

20 Comments

Monday’s Musings: A Working Vendor Landscape For Social Business

Confusion Persists In The Social Business Market As with any new disruptive technology, the social business solution landscape faces a dynamic, confusing, and converging market. As vendors seek to grab mind share and market share, customers and prospects remain confused as to what are the right business problems to address with social business. However, rampant […]

Posted by R "Ray" Wang on August 15, 2011

4 Comments

Event Report: SAUG Summit 2011 Attendees Show A Shift From SAP Centricity To Purpose Built

Summit Brings A Cadre Of Thought Leaders To User Group Attendees The SAP Australian User’s Group held their annual summit once again at the Sydney Convention Centre in Darling Harbour from August 2nd to August 4th.  With around 600 attendees, the keynotes covered many of the hot topics about SAP ownership, road maps, and best […]

Posted by R "Ray" Wang on August 3, 2011

2 Comments

Press Release: Mobile Device Management and Veteran Infrastructure Analyst Charles Brett Joins Constellation Research, Inc.

Madrid, Spain – August 1, 2011 9:30 AM (GMT -5:00) Pacific Standard Time Constellation Research Inc, a next generation research analyst and advisory firm helping clients achieve business value from emerging and disruptive technologies, announced today that Charles Brett has joined as a Vice-President & Principal Analyst. With over 25 years of industry experience, Charles […]

Posted by R "Ray" Wang on August 1, 2011

0 Comments

Executive Profiles: Disruptive Tech Leaders In Cloud Computing – Gaurav Dhillon, SnapLogic

Welcome to an on-going series of interviews with the people behind the technologies in Cloud Computing.  The interviews provide insightful points of view from a customer, industry, and vendor perspective.  A full list of interviewees can be found here. Gaurav Dhillon, CEO and Chairman, SnapLogic Biography An early investor in SnapLogic, Gaurav joined as CEO […]

Posted by R "Ray" Wang on July 27, 2011

2 Comments

Executive Profiles: Disruptive Tech Leaders In Social Business – Charlie Isaacs, Alcatel-Lucent

Welcome to an on-going series of interviews with the people behind the technologies in Social Business.  The interviews  provide insightful points of view from a customer, industry, and vendor perspective.  A full list of interviewees can be found here. Charlie Isaacs, eServices and Social Media Engineering, Alcatel Lucent Biography Charlie Isaacs has a track record […]

Posted by R "Ray" Wang on July 25, 2011

0 Comments

Executive Profiles: Disruptive Tech Leaders In Cloud Computing – Zach Nelson, NetSuite

Welcome to an on-going series of interviews with the people behind the technologies in Cloud Computing.  The interviews  provide insightful points of view from a customer, industry, and vendor perspective.  A full list of interviewees can be found here. Zach Nelson – President and CEO, NetSuite Biography Zach Nelson has more than 20 years of […]

Posted by R "Ray" Wang on July 22, 2011

0 Comments

Press Release: Advanced Analytics And Decision Services Pioneer Neil Raden Joins Constellation Research, Inc.

Santa Fe, New Mexico – July 19, 2011 1:30 PM (GMT -5:00) Pacific Standard Time Constellation Research Inc, a next generation research analyst and advisory firm helping clients achieve business value from emerging and disruptive technologies, announced today that Neil Raden has joined as a Vice-President & Principal Analyst. With over 30 years of industry […]

Posted by R "Ray" Wang on July 19, 2011

0 Comments

Monday’s Musings: Auction Sites Such As Deal Umpire May Level The Playing Field Among Daily Deal Sites

Merchants Must Break Free From Daily Deal Site Hysteria Following up on the April 4th post about the damage caused by daily deal sites such as Groupon, merchants continued to send feedback about the challenges they face.  Those who use daily deal sites express the following: Peer pressure to participate. Customers and prospects flooded by […]

Posted by R "Ray" Wang on July 18, 2011

0 Comments

Executive Profiles: Disruptive Tech Leaders In Social Business – Lyle Fong, Lithium Technologies

Welcome to an on-going series of interviews with the people behind the technologies in Social Business.  The interviews  provide insightful points of view from a customer, industry, and vendor perspective.  A full list of interviewees can be found here. Lyle Fong, CEO & Co-Founder Lithium Technologies Biography Lyle Fong is the CEO & Co-Founder of […]

Posted by R "Ray" Wang on July 18, 2011

0 Comments

Product Review: The New TweetLevel And Blog Level Provide Critical Tools For Influencer Relations And Marketing Professionals

TweetLevel Competes In A Crowded Field Of Social Analytics Vendors Focused On Twitter Since Twitter shut off its access to its APIs, companies who rank influence of twitter users have had to find other alternatives.  Jonny Bentwood, Head of Analyst Relations and Strategy at Edelman, is the master mind behind the original TweetLevel, and two […]

Posted by R "Ray" Wang on July 14, 2011

3 Comments

Executive Profiles: Disruptive Tech Leaders In Cloud Computing – Bob Kelly, Microsoft

Welcome to an on-going series of interviews with the people behind the technologies in Social Business.  The interviews  provide insightful points of view from a customer, industry, and vendor perspective.  A full list of interviewees can be found here. Bob Kelly – Corporate Vice President, Microsoft’s Windows Azure Marketing, Microsoft Biography Kelly began his career […]

Posted by R "Ray" Wang on July 7, 2011

1 Comment

Monday’s Musings: The Three V’s of Big Data

The Three V’s Traditionally Define Big Data Traditionally, big data describes data that’s too large for existing systems to process.  Over the past three years, experts and gurus in the space have added additional characteristics to define big data.   As big data enters the mainstream language, it’s time to revisit the definition. Volume. This […]

Posted by R "Ray" Wang on July 4, 2011

0 Comments

Product Review: Google+, Consumerization of IT, and Crossing The Chasm For Enterprise Social Business

Timing of Google+ Bodes Well For Enterprise Users And Google Lately, one could say Google’s been a bit absent from the social business party.  The premature launch of Google Wave exposed a canvas looking for a masterpiece painting.  Failing fast and learning from the Google Wave lesson, Google’s latest offering, Google+ shows promise in bringing […]

Posted by R "Ray" Wang on July 3, 2011

8 Comments

Executive Profiles: Disruptive Tech Leaders In Social Business – Ram Menon, Tibco

Welcome to an on-going series of interviews with the people behind the technologies in Social Business.  The interviews  provide insightful points of view from a customer, industry, and vendor perspective.  A full list of interviewees can be found here. Ram Menon – Executive Vice President, Tibco Biography Ram Menon is Executive Vice President at TIBCO. […]

Posted by R "Ray" Wang on June 28, 2011

0 Comments

Executive Profiles: Disruptive Tech Leaders In Social Business – Tony Zingale, Jive Software

Welcome to an on-going series of interviews with the people behind the technologies in Social Business.  The interviews  provide insightful points of view from a customer, industry, and vendor perspective.  A full list of interviewees can be found here. Tony Zingale – CEO, Jive Software Biography As CEO of Jive Software, Tony’s responsible for overseeing […]

Posted by R "Ray" Wang on June 28, 2011

0 Comments

News Analysis: Microsoft Licensing Update – May/June 2011

Keeping Up With The Latest In Microsoft Licensing Given the vast array of Microsoft products and licensing categories, an organization may often feel overwhelmed by Microsoft’s policies.  While there may be some complexity, these series of posts are designed to provide up to date commentary and analysis on new programs as they become available.  Feel […]

Posted by R "Ray" Wang on June 27, 2011

0 Comments

Executive Profiles: Disruptive Tech Leaders In Social Business – Alistair Rennie, IBM

Welcome to an on-going series of interviews with the people behind the technologies in Social Business.  The interviews  provide insightful points of view from a customer, industry, and vendor perspective.  A full list of interviewees can be found here. Alistair Rennie – General Manager IBM Collaboration Solutions, IBM Software Group Biography Alistair Rennie is General […]

Posted by R "Ray" Wang on June 20, 2011

0 Comments

Executive Profiles: Disruptive Tech Leaders In Social Business – Eugene Lee, Social Text

Welcome to an on-going series of interviews with the people behind the technologies in Social Business.  The interviews  provide insightful points of view from a customer, industry, and vendor perspective.  A full list of interviewees can be found here. Eugene Lee – CEO, SocialText Biography Eugene Lee is the Chief Executive Officer and member of […]

Posted by R "Ray" Wang on June 20, 2011

0 Comments

Monday’s Musings: Real Time Versus Right Time And The Dawn Of Engagement Apps

Different Flavors Of Real-Time Result In Significant Implications. Many pundits, research insight folks, bloggers, and hand wavers keep talking about the need for real time in social business, analytics, mobile, and other disruptive technologies.  Given the volume of data, bandwidth constraints, and magnitude of business processes to be supported, is the notion of real time […]

Posted by R "Ray" Wang on June 20, 2011

10 Comments

Product Review: Informatica Addresses The Impending Big Data Challenge With Release 9.1

Big Data Emerges As A Challenge In A World Of Unstructured Data Proliferation Data volumes continue to explode with a proliferation of devices, social media tools, video usage, and emerging forms of both structured and unstructured data.  The rate of data explosion may be occurring faster than Moore’s Law.  Organizations now face a significant challenge […]

Posted by R "Ray" Wang on June 13, 2011

2 Comments

Press Release: Rock Creek and Constellation Research Team Up!

June 13th, 2011, Washington, D.C. and Cupertino, CA Constellation Research Group and Rock Creek Strategic Marketing are announcing a teaming agreement for GSA and Federal Contracting. This agreement is one of the first of its kind, between a major federal contractor and a Silicon Valley research firm. In creating this partnership the two companies are […]

Posted by R "Ray" Wang on June 13, 2011

0 Comments

Executive Profiles: Disruptive Tech Leaders In Social Business – Ian Hersey, Attensity Group

Welcome to an on-going series of interviews with the people behind the technologies in Social Business.  The interviews  provide insightful points of view from a customer, industry, and vendor perspective.  A full list of interviewees can be found here. Ian Hersey – Global Chief Technology Officer and EVP, Products, Attensity Group Biography Ian serves as […]

Posted by R "Ray" Wang on June 12, 2011

0 Comments

Executive Profiles: Disruptive Tech Leaders In Social Business – Wendy Lea, Get Satisfaction

Welcome to an on-going series of interviews with the people behind the technologies in Social Business.  The interviews  provide insightful points of view from a customer, industry, and vendor perspective.  A full list of interviewees can be found here. Wendy Lea – CEO, Get Satisfaction Biography Wendy Lea is the CEO of Get Satisfaction, a […]

Posted by R "Ray" Wang on June 7, 2011

0 Comments

Executive Profiles: Disruptive Tech Leaders In Cloud Computing – Peter Lorenz, SAP AG

Welcome to an on-going series of interviews with the people behind the technologies in Social Business.  The interviews  provide insightful points of view from a customer, industry, and vendor perspective.  A full list of interviewees can be found here. Peter Lorenz – Executive Vice President OnDemand, Corporate Officer, SAP AG Biography Peter Lorenz is SAP’s […]

Posted by R "Ray" Wang on June 7, 2011

0 Comments

Announcing The Constellation SuperNova Awards

THE GENESIS Today, we announce an award that celebrates and recognizes leaders who have overcome the odds to successfully apply emerging and disruptive technologies for their organizations. In Search of Protostars Most award programs recognize the technology suppliers for their advancements in the market.  Few, if any programs, have recognized individuals for their courage in […]

Posted by R "Ray" Wang on June 6, 2011

0 Comments

Executive Profiles: Disruptive Tech Leaders In Social Business And Cloud Computing

Executive Profile Series Delivers The Inside View On Disruptive Technologies Starting this week, we’ll be kicking off an on-going series of interviews with the people behind the technologies in Cloud Computing and Social Business.  The interviews should provide insightful points of view from a customer, industry, and vendor perspective.  The transcript of the 30 minute […]

Posted by R "Ray" Wang on May 29, 2011

3 Comments

Tuesday’s Tip: Three Quick Steps To Capture Social Customer Data

Organizations Must Overcome Four Fears To Master Social Customer Data Over the past few weeks, I’ve been criss-crossing the country on a multi-city speaking tour talking about the strategic value of customer data. (In full discloure, the tour is sponsored by Informatica).  As we talk about the implications of social media and customer data, inevitably […]

Posted by R "Ray" Wang on May 17, 2011

0 Comments

Research Summary: Market Overview – The Market For SAP Optimization Options

Forward And Commentary This market overview provides a starting point to SAP customers seeking optimization solutions.  The document delivers actionable advice and insights into a proven collection of software solutions.  As part of the full series, best practices documents will follow with in- depth case studies and a critical product evaluation of this growing market […]

Posted by R "Ray" Wang on May 15, 2011

8 Comments

Monday’s Musings: Using MDM To Build A Complete Customer View In A Social Era

Customers Have Evolved… Has Your Organization? Right now customers and prospects probably ignore your organization’s marketing messages because mass marketing campaigns lack relevancy. Right now most customers answer each other’s questions because your customer service and support agents lack the authority or knowledge to resolve issues. Right now prospects ask each other what they think […]

Posted by R "Ray" Wang on May 9, 2011

36 Comments

Vendor Event: Informatica Customer Data Forum

Are you… A sales or marketing operations executive who’s struggling to get a single customer view across divisions or channels to make relevant cross-sell offers and increase revenue? A customer service or support manager who’s struggling to get a complete view of your customer’s relationship with your company to speed response times and boost customer […]

Posted by R "Ray" Wang on May 8, 2011

0 Comments

Event Report: Dell’s Annual Analyst Conference Highlights Enterprise Software Future

Annual Analyst Conference Highlights The New Dell Strategy Dell held their annual analyst conference at The W Austin from May 3rd to May 4th, 2011.  The event featured multiple sessions including: Services and Solutions For The Vitual Era Data Center and Information Management – Trends & Business Issues – moderated by Brad Anderson Senior Vice […]

Posted by R "Ray" Wang on May 5, 2011

0 Comments

Vendor Event: Informatica Customer Data Forum

Are you… A sales or marketing operations executive who’s struggling to get a single customer view across divisions or channels to make relevant cross-sell offers and increase revenue? A customer service or support manager who’s struggling to get a complete view of your customer’s relationship with your company to speed response times and boost customer […]

Posted by R "Ray" Wang on May 1, 2011

0 Comments

Quick Take: Infor and Golden Gate Gain Definitive Agreement To Acquire Lawson For $2B

New Firm To Focus On Verticals And Growth Markets Golden Gate Capital and Infor entered an agreement to acquire Lawson at $11.25 per share.  The transaction is valued at $2B. Following the 7am ET press release,  a conversation with Charles Phillips and Duncan Angove highlighted key elements of the deal: Focus on growth. Infor sees […]

Posted by R "Ray" Wang on April 26, 2011

10 Comments

Monday’s Musings: Lessons Learned From Amazon’s Cloud Outage

Amazon’s Cloud Outage Catches Most Clients Offguard The recent Amazon cloud outage at its Northern Virgina data center from 5 am Thursday, April 21, 2011 to roughly 5 am Friday, April 22 has shaken the confidence of some executives on public cloud computing.  Most notably, FourSquare, HootSuite, Reddit, and Quora publicly suffered visible performance issues.  […]

Posted by R "Ray" Wang on April 25, 2011

3 Comments

Tuesday’s Tip: Dealing With Pesky Software Licensing Audits

Organizations Report Increase In Software Licensing Audits Across the board, the largest complaints about software vendors and their business practices have come from increasingly aggressive software auditing practices.  Once thought to be a small possibility, the software vendors now wield this big stick to drive up sales and of course ensure compliance.  Given the 32 […]

Posted by R "Ray" Wang on April 19, 2011

13 Comments

Event Report: The Sentiment At Microsoft Convergence 2011

Refresh Cycle Reflects Bullish Outlook By Partners and Customers Microsoft Convergence kicked off over the weekend in Atlanta, GA at the Georgia World Congress Center.  With an anticipated increase in attendance, many new product announcements, and a technology refresh cycle in play, attendees seemed upbeat.  The event kicked off in true tradition including the must […]

Posted by R "Ray" Wang on April 10, 2011

11 Comments

Vendor Event: Microsoft Dynamics CRM 2011 – The Power Of Productivity Vancouver, BC Launch

Title: The Power Of Productivity – Microsoft Dynamics CRM Start Date: 2011-04-19  12:30 am PST End Date: 2011-04-19   5:30 pm PST Location: Vancouver Convention Centre West Building, 2nd Floor 1055 Canada Place Vancouver, BC, V6C 0C3

Posted by R "Ray" Wang on April 9, 2011

1 Comment

Monday’s Musings: Mastering When and How High End Brands Should Use Daily Deal Sites Such As Groupon

Daily Deal Sites Claim To Bring New Customers Chicago, Illinois based Groupon, is a consumer oriented commerce site that brings consumers looking for the ultimate deal to businesses seeking new customer bases.  Local based targeting, fun cheeky copy, and a reach in almost 600 cities powers the frenzy behind the “daily deals”.   Customers pay upfront.  […]

Posted by R "Ray" Wang on April 4, 2011

5 Comments

News Analysis: Salesforce.com Acquires Radian6 For $316M

Salesforce.com Bets Big On Social Media Monitoring And Socialytics Salesforce’s definitive agreement to acquire Radian6 continues the consolidation of 100’s of social software vendors in the marketplace.  Radian6, a social media monitoring and customer engagement platform, provides tools for companies seeking to harness the power of social media and related social networks.  Most customers utilize […]

Posted by R "Ray" Wang on March 30, 2011

15 Comments

Monday’s Musings: Putting An End To The Conflict Of Interest Among Some Sourcing Advisors

Many Services Firms Seek Unfair Advantages With Market Makers Service providers continue to battle it out in the über competitive market for large annual multi-million dollar contracts.  Market makers who serve as sourcing advisors, (i.e. management consultants, analysts, or vendor specialists) often influence the outcome of large sourcing contracts and system integration projects.  Consequently, more […]

Posted by R "Ray" Wang on March 28, 2011

10 Comments

News Analysis: Infor Extends $1.84B Unsolicited Offer For Lawson

Unsolicited Offer Marks Chuck Phillips’ First Acquisition Attempt At Infor On March 11th, St.Paul, MN, based Lawson announced that Infor and Golden Gate Capital made a $1.84B unsolicited offer.   This comes after the March 8th news that Lawson retained Barclays Bank to evaluate options.  An acquisition by Infor (the 3rd largest ERP vendor) and Lawson […]

Posted by R "Ray" Wang on March 14, 2011

12 Comments

Press Release: Customer Experience Expert And Veteran CIO, Jim Huser Joins Constellation Research, Inc.

Pacific Palisades, CA – March 8, 2011 12:25 PM (GMT -8:00) Pacific Standard Time Constellation Research Inc, an emerging and disruptive technologies research and advisory firm, announces the addition of Jim Huser as a VP & Principal Analyst in the research team.   Jim will focus on building the customer experience research agenda and driving […]

Posted by R "Ray" Wang on March 8, 2011

0 Comments

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