Personal Log: Altimeter Group's One Year Anniversary – Thank You!
Thank You To Our Clients, Peers, Alliance Partners, Readers, Friends, And Followers One year ago today, Charlene, Deb, Jeremiah, and I announced the transformation of Altimeter Group from a single analyst firm to a partner model. As the founding partners, we set course on four areas of focus: Innovation, Customer, Leadership, and Enterprise. Our goal […]
Research Report: The 18 Use Cases of Social CRM – The New Rules of Relationship Management
Analyzing The Demand For Use Cases In Social CRM Since joining Altimeter Group, I’ve had the pleasure of collaborating with my colleague Jeremiah Owyang on Social CRM. On a daily basis, the requests for Social CRM strategies escalated from all parts of the organization. In fact, requests reflected all facets of CRM including the usual sales, […]
Personal Log: Welcoming Alan Webber and Lora Cecere to Altimeter Group!
Altimeter Group Adds Supply Chain and Public Sector Coverage Our enterprise strategy clients continue to seek advice on how to apply disruptive technologies to change their business models, innovate around their processes, or adjust their organizational structure. We’re seeing demand for a point of view that may start with customer strategy and end with supply […]
Research Report: Customer Bill of Rights – Software-as-a Service
Connect. Collaborate. Innovate. Welcome to the first of many Altimeter Group research reports. Before you dive deep into the Customer Bill of Rights: Software-as-a-Service report, we wanted to share with you a bit about the research process and how we work within the community. Connect. We strive to bring new people together and share our […]
Trends: What Are The Emerging Technologies And The Future Of Business?
Thanks to the 799 registrants and 458 attendees who participated in today’s webinar on The Future of Business. There’s so much to cover across leadership, innovation, customer, and enterprise as we enter a more social, connected business world. The key thing we learned today was just how interested everyone is about these converging trends […]
Personal Log: Altimeter Group – Helping Organizations Bridge The Technology Obsolescence Gap
Emerging Technologies Alter The Approach To Enterprise Strategies… The proliferation of and access to emerging technologies by the business user challenges organizations to rethink their enterprise technology strategy. Consumer technologies have proven to be not only more innovative and collaborative, but also quite accessible and equally reliable when compared to existing enterprise tools. The result […]