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Event Report: @ServiceNow Transforms From #ITSM To Experience Orchestration #know18
It’s The Experience, Stupid! Over 18,000 customers, partners, prospects, and influencers gathered at the Sands Convention Center and Expo in Las Vegas for the annual ServiceNow Knowledge Event (see Figure 1). The vendor best known for its success in IT Service Management has been on a growth tear. In March 2017, CEO Frank Slootman handed […]

Monday's Musings: Seven Common Failures Plague Board Room Strategy In Digital Transformation
Boardroom Failures Reflect Years Of Focus On EBIDTA and Return On Capital Faced with massive pressure to embark on their digital journey, boards and CEOs have sought case studies and examples of success to avail without realizing that each journey remains unique. While there are many proof of concepts in play, much of the innovation […]

Monday's Musings: Designing Five Pillars For Level 1 Artificial Intelligence Ethics
Focus On Humanizing AI As organizations begin their journey into artificial intelligence (AI), ethics often enter the design process. While achieving a uniform set of ethics may seem insurmountable, some design points will help facilitate the humanization of artificial intelligence and provide appropriate checks and balances. Constellation has identified design pillars for Level 1 AI. […]

Digital Transformation Digest: Amazon AR View For Android, SAP Leonardo In Telecom and Cars, MIT AI Chip Makes Neural Networks Mobile
Amazon AR View Targets Android Amazon has added its AR View augmented reality (AR) offering to Android devices on Google’s ARCore. Developers can create AR experiences in applications, games, and other apps. The feature runs from Amazon’s app icon. The offering was launched on Apple iOS in November for customers using ARKit. Amazon AR View […]

Digital Transformation Digest: Mobile World Congress and 5G, Samsung Galaxy S9 and Google Assistant Gets A Boost
All Eyes On Mobile World Congress and 5G The annual Mobile World Congress #MWC18 kicked off Monday in Barcelona with the 5G standard front and center in all discussions. With the main 5G architectural standards agreed upon by 3GPP in December 2017, the industry gains a service based architecture, common core network, network slicing, and […]
Event Report: Microsoft Biz Apps Analyst Day Highlights Strategic Transformation #MSBizApps
Microsoft Dynamics 365 Seeks End To End Coverage Of Business Apps On February 10th to 12th, 2018, industry analysts converged onto Building 92 at the Microsoft Campus in Redmond, WA, for an update on the Microsoft Business Applications. The Business Applications Analyst Forum was hosted by key executives including: Source: © 2018 R Wang and […]

Digital Transformation Digest: Oracle Bets Big On Cloud, Eye On Amazon Domination, and New Investments In Enterprise Tech
Oracle Bets Big On Cloud With New Data Centers, SLA, And Autonomous Cloud Oracle Corporation announced this week plans to add 12 new data-center “regions” as it ramps up competition with Amazon, Microsoft, Alibaba, and Google. Critical to the delivery of cloud infrastructure services and eventually artificial intelligence, the capital spending to quadruple Oracle’s current […]

Digital Transformation Digest: Arizona Accepts Crypto For Tax, Google Rumored With iMessage Competitor, HomePods Sound Good
State of Arizona Senate Passes Bill To Accept Tax Payments With Blockchain Technologies On February 8th, 2018, the Arizona Senate passed a bill allowing payment of taxes by cryptocurrencies. With a Senate Finance Committee vote of 4-3 on January 24th, and a 16-13 vote in favor by the senate on February 8th, Arizona Senate Bill […]

Research Report: Constellation's Futurist Framework (PESTEL) – The Societal Outlook Pre @Davos #WEF18
2018 Davos Focuses On Creating A Shared Future In A Fractured World The World Economic Forum (WEF) kicks off January 23rd to 26th in Davos-Klosters, Switzerland. This year’s theme is about “Creating a Shared Future In A Fractured World”. From the program notes for this year’s event, WEF sees the following: At the close of […]

Research Report: Constellation's Futurist Framework (PESTEL) – The Economic Outlook Pre @Davos #WEF18
2018 Davos Focuses On Creating A Shared Future In A Fractured World The World Economic Forum (WEF) kicks off January 23rd to 26th in Davos-Klosters, Switzerland. This year’s theme is about “Creating a Shared Future In A Fractured World”. From the program notes for this year’s event, WEF sees the following: At the close of […]

Research Report: Constellation's Futurist Framework (PESTEL) – The Political Outlook Pre @Davos #WEF18
2018 Davos Focuses On Creating A Shared Future In A Fractured World The World Economic Forum (WEF) kicks off January 23rd to 26th in Davos-Klosters, Switzerland. This year’s theme is about “Creating a Shared Future In A Fractured World”. From the program notes for this year’s event, WEF sees the following: At the close of […]

Research Report: What's Top Of Mind From SAP Customers
Relevance And Value Lead The Inquiries About SAP From the criticism about indirect access to SAP Leonardo, the 2017 SAP landscape has been both gut-wrenching and transformational for clients. Rounded out by conversations at Americas’ SAP Users’ Group (ASUG), SAP Australia User Group (SAUG) and UK and Ireland SAP User Group (UKISUG) events, the top […]

Monday's Musings: Want AI Ethics? Learn From These Four Movies/TV Shows!
The Convergence of Technology, Society, And AI Ethics Is Already Among Us Over the past year, almost every conversation on artificial intelligence involved a discussion on ethics, humanity, and policy. Sometimes a picture is worth a thousand words. In this case, one can look to Hollywood for a few good suggestions to ponder. Four AI […]

Research Report: Demystifying Artificial Intelligence
Everything You Wanted To Know About AI But Were Afraid To Ask Executive Summary The rush to exponential technologies in new business models has placed artificial intelligence (AI) in the forefront of boardroom priorities for 2018. As leaders move beyond the AI hype, the journey toward AI requires both a business mindset and the institutional […]

Monday's Musing: Infinite Ambient Orchestration
Inside the Design Point For All Future AI Driven Apps The quest for mass personalization at scale in an era of artificial intelligence (AI) has led to new models of design for the future of applications. One design point for these new AI driven smart apps is a concept called Infinite Ambient Orchestration. The three […]