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Tuesday's Tips: Five Simple Steps To Reduce Your Software Maintenance Costs

Maintenance costs represent a major part of the software budget and the largest growing source of revenue for software vendors.   In fact, an aggregation of the past four quarters of software vendor financial results definitively demonstrates double digit declines in new license revenue, even more exacerbated by the evils of currency flux from the […]

Posted by R "Ray" Wang on March 24, 2009

Tuesday's Tip: Software Licensing and Pricing – When Software Contract Negotiations Strategies Should Be Led By Domain Experts

A common question asked by readers of this blog is when should vendor contract negotiations be led by a domain expert and when should this be led by a procurement professional?  As the complexity of the technology topology increases, expect a multitude of domain experts in roles such as application specialists, business process experts, enterprise […]

Posted by R "Ray" Wang on March 10, 2009

Poll/Survey: It's Time To Update The Enterprise Software Licensee Bill of Rights!

Now’s The Time To Assert Your Rights With the market now in favor of the enterprise software licensee, its now time to update the Enterprise Software Licensee’s Bill of Rights to include newer topics such as virtualization, SaaS and subscription pricing, newer usage based pricing models, open source, and vendor lock-in avoidance.  As mentioned in […]

Posted by R "Ray" Wang on March 5, 2009

Tuesday's Tip: Software Licensing and Pricing – Do Not Give Away Your Third Party Maintenance And Access Rights

In several contract negotiation support calls this month, clients have discovered interesting language in their contracts designed to prevent them from choosing a third party maintenance option.  The language is often buried deep into the legalese and many unsuspecting clients may sign without understanding the future implications in the software ownership life cycle and the […]

Posted by R "Ray" Wang on February 10, 2009

Tuesday's Tip: Software Licensing and Pricing – Now's The Time To Remove "Gag Rule" Clauses In Your Software Contracts

Vendors Find New Ways To Limit Access to Third Party Advisers Conversations over the past 3 months with clients about their software contracts highlight some egregious licenses practices by software vendors.  Here are some examples of gag rules that some vendors have recently attempted and successfully put into contracts: Limits on third party negotiation support.  […]

Posted by R "Ray" Wang on January 27, 2009

Research Summary: Five Steps To Building A Recession Proof Packaged Apps Strategy

FORWARD AND COMMENTARY The five steps to building a recession proof packaged apps strategy represent the sixth report in an on-going series to provide clients with insight on how to better align their packaged apps strategies.  Aligned with operational efficiency and regulatory compliance business drivers, these best practices provide a road map for more efficient […]

Posted by R "Ray" Wang on January 19, 2009

News Analysis: Post Satyam Go Forward Strategies

Much has been said about Satyam CEO’s recent announcements of financial irregularities.  The tragedy is in management and reeks of a failure in oversight and governance by executive muckey mucks, regulators, investment houses, accountants, auditors, investors, and government officials.  As the authorities and management team sort out the mess, clients and competitors will need to […]

Posted by R "Ray" Wang on January 9, 2009

Monday's Musings: A Year of Extremes Brings Us Back Full Circle to the Beginning of the Dot.Com Bust

With a few days left in the year, it’s hard to believe that 2008 is almost over.  Just like our paltry .401K’s and lowered gas prices, it’s like we reverted to the Dot Com bust.  Extreme contrasts in positions and tremendous change made 2008 both exciting, suspenseful, and frankly sobering like 2002.  In fact, it […]

Posted by R "Ray" Wang on December 29, 2008

Monday's Musings: Call to Action – Updating The Enterprise Software Licensee's Bill of Rights

Software Ownership Remains Unusual, Onerous, and Restrictive Software licenses are truly unique.  Licensee’s can not resell, reuse, or share their licenses with others. For example, enterprises easily reuse, resell, or share tangible assets such as hardware, telecom equipment, and storage. From both a replacement and life-cycle perspective, leases for assets such as telecom equipment incorporate […]

Posted by R "Ray" Wang on December 15, 2008

Tuesday's Tip: Software Licensing and Pricing – Get Rid of CPI Escalation Clauses In Maintenance

Consumer Price Index clauses represent additional costs of ownership that should be avoided.  Maintenance typically represents 2 times the cost of the original license fees after 10 years of ownership.  Many customers have these CPI clauses in their contracts.  In the worst cases, customers may have signed CPI + X%.  CPI adjustments provide very little […]

Posted by R "Ray" Wang on December 2, 2008

Tuesday's Tip: Software Licensing and Pricing – Q4 Bodes Well For Discounts

In both the enterprise and SMB space, recent market conditions point to a lack of available financing for enterprise software purchases.  This trend will continue as the credit markets tighten.  The result – vendors will be more inclined to discount.  Enterprises engaged in contact negotiation with software vendors should take this opportunity to seek additional […]

Posted by R "Ray" Wang on October 13, 2008

News Analysis: SAP Moves All Customers Onto More Expensive Enterprise Support

Margin Pressures Drive Maintenance Fee Increases Announced at the 2008 Field Kick Off Meeting (FKOM), the elimination of the Standard and Premium support offerings was originally developed just for new customers. However, today’s announcement that existing customers will be “transitioned” to Enterprise Support as of January 1, 2009 will come as an unpleasant surprise to […]

Posted by R "Ray" Wang on July 16, 2008

Best Practices: A Work Plan To Successfully Negotiating Software Contracts (Part 2 of 2)

You are reading a post originally published on March 1, 2004 from an older blog on the old www.raywang.org site.

Posted by R "Ray" Wang on March 13, 2004

Best Practices: A Work Plan To Successfully Negotiating Software Contracts (Part 1 of 2)

You are reading a post originally published on March 1, 2004 from an older blog on the old www.raywang.org site.

Posted by R "Ray" Wang on March 8, 2004

Best Practices: Seven Simple Steps To Successfully Negotiate Software Contracts

You are reading a post originally published on March 1, 2004 from an older blog on the old www.raywang.org site.

Posted by R "Ray" Wang on March 1, 2004