Archives

Monday's Musings: Next Generation CIO's Face 11 Skill Shifts In A Disruptive World

The Era Of CIO Dictatorships Ends With 2009 Less than 5 years ago, the mighty CIO controlled his or her organization’s destiny by shepherding multi-million dollar projects and ruling with a fist. Business leaders had to pay homage to the IT team and they hated it.  The economic crisis, advent of the cloud and SaaS, […]

Posted by R "Ray" Wang on January 18, 2010

Event Report: Lotusphere 10 Launches IBM Into New Era

(Pictures For Now, More Analysis Later) <iframe align=center src=http://www.flickr.com/slideShow/index.gne?user_id=35408001@N04&set_id=72157614091349617&detail=yes frameBorder=0 scrolling=no width=500 height=450></iframe> (Photos: Copyright © 2010 R Wang and Insider Associates, LLC. All rights reserved.) Keynote Highlights Integration of IBM’s Full Set of Assets Users Treated To Preview of Project Vulcan The Bottom Line – Convergence of Emerging Technologies May Begin With Lotus Copyright […]

Posted by R "Ray" Wang on January 18, 2010

News Analysis: SAP Revives Two-Tier Maintenance Options

Standard Support Returns After Much Deliberation
SAP announced today that they would be reintroducing their Standard Support offering. Customers now gain choice with a 2-tier maintenance offering. Here are the details between standard support and enterprise support.
* Standard Support Offering reintroduces at 18%. Customers seeking core bug fixes, support packages, risk mitigation, and related new functionality will have choice in staying on standard support. The program is designed for customers who seek to keep their systems up and running. Customers with CPI clauses in their contracts will want to take note – the first set of consumer price index (CPI) price increases will begin January 1st, 2012.
* Enterprise Support remains at 22%. SAP will continue to offer Enterprise Support at 22% for new customers and a ramp up for existing customers (see Figure 1). Enterprise support includes features such as best practices for IT operations, proactive monitoring and reporting, and transparency for business process performance. Customers who choose to go with Enterprise Support prior to March 15th, 2010 will be eligible for ramp up.
* Supplemental offerings still available. Other programs such as Max Attention, Safeguarding, and Product Support for Large Enterprises (PSLE) will continue to be available by choice and invitation.

Posted by R "Ray" Wang on January 14, 2010

News Analysis: Lawson Software Closes Healthvision Acquisition for $160M, Deepens Healthcare Specialization

Lawson Acquisition Brings Healthcare Focused ERP To Last-Mile Patient Management Solutions On January 11th, 2010, Lawson Software announced it had closed a $160M all cash offer for Healthvision, a healthcare software solution headquartered in Dallas, TX.  The deal continues Lawson’s deep commitment to industry verticalization and is notable because the deal: Expands Lawson’s vertical footprint […]

Posted by R "Ray" Wang on January 12, 2010

Tuesday’s Tip: The SAP Optimization List – Key Ecosystem Vendors You Should Know

High Cost Of Ownership And Changing Requirements Drive SAP Users To Seek Optimization Solutions
As users await SAP to regain its mojo (see Dennis Howlett’s post) and implement it’s “Voice of the Customer” strategy in 2010, users must continue to reduce their cost of ownership and complexity. In addition, rapidly changing business requirements require some users to seek SaaS alternatives, additional point solutions, and extensions.
Consequently, vendors providing SAP optimization and extension solutions represent one of the fastest growing parts of the $78.7B (2009 Altimeter Group estimate), 850,000 SAP service partner and developer ecosystem. SAP users already embrace many of the solutions from vendors on this inaugural SAP Optimization List as part of their business value oriented apps strategy. The living list covers seven areas including:
1. application extension and usability;
2. application life cycle management;
3. archiving, storage, and test data management;
4. license management and optimization;
5. Microsoft Office integration;
6. third party maintenance; and
7. virtualization

Posted by R "Ray" Wang on January 5, 2010

Tuesday's Tip: 10 Cloud and SaaS Apps Strategies For 2010

Keep In Mind Basic Rules Still Apply Regardless Of Deployment Option The proliferation of SaaS solutions provides organizations with a myriad of sorely needed point and disruptive solutions.  Good news – business users can rapidly procure and deploy, while innovating with minimal budget and IT team constraints.  Bad news – users must depend more on […]

Posted by R "Ray" Wang on December 22, 2009

Event Report: 2009 SAP Influencer Summit – SAP Must Put Strategy To Execution In Order To Prove Clarity Of Vision

(Photos by R Wang & Insider Associates, LLC.   Copyright © 2009 All rights reserved.) Re-innovation Now At The Heart Of SAP’s Focus And Strategy SAP has faced a rough two years.  From the continuing market pressure on new license revenue, false-start launch of Business By Design (ByD), management restructuring, and issues with user groups […]

Posted by R "Ray" Wang on December 11, 2009

Tuesday's Tip: 2010 Apps Strategies Should Start With Business Value

Begin Apps Strategy Projects With Bite-Sized Entry Points Complexity often plagues today’s apps strategies.  With tight budgets, limited resources, and little time, organizations need to find bite-sized entry points. The need to meet ever changing complex business requirements requires a four-step, basic (A,B,C,D) approach: Align your business requirements with the hierarchy of business needs. Every […]

Posted by R "Ray" Wang on December 8, 2009

News Analysis: DSAG Project Team Members Resign Leadership of SUGEN KPI Working Group

DSAG project team and project leader departure could signal disagreement with methodology not SUGEN SAP embarked on an ambitious program to prove value in its Enterprise Support fee hike last year.   As planned, SAP should announce the results for the first set of SUGEN KPI’s in early December.  However, two key SUGEN KPI project […]

Posted by R "Ray" Wang on November 30, 2009

Speaker Notes: Keynote – SAP UK & Ireland User Group Conference 2009

Building Innovation With And Around Your SAP Environment Location: Manchester CentralAuditorium Date:23/11/2009 Start Time: 16:25 End Time: 17:00 Speaker: R “Ray” Wang Company: Partner with Altimeter Group Keynote summary: Pace of change continues to increase in market forces, work dynamics, business models, and pace of technology adoption. Innovation is essential in this market. There’s a […]

Posted by R "Ray" Wang on November 25, 2009

Event Report: SAP UK & Ireland User Group Conference 2009

SAP users in UK and Ireland remain equally skeptical about SAP (Photos by R Wang & Insider Associates, LLC.   Copyright © 2009 All rights reserved.) The SAP user group hosted its annual event.  Conversations with 37 clients reflect the following broad trends in the UK and Ireland: SAP users remain skeptical about benefits promised […]

Posted by R "Ray" Wang on November 24, 2009

Quarterly Financial Tracker: Q3 CY 2009 SaaS Vendors Face Some Headwinds, On-Premise Still In The Tank

Purchasing in Q3 reflected both economic downturn and summer doldrums.  While on-premise vendors continued massive double digit declines in year-over-year new license revenue, SaaS vendors faced some pressures in keeping up with tremendous growth.  However, long term economic outlook still favor SaaS players and early indications on Q4 budget flush indicate that SaaS and Cloud […]

Posted by R "Ray" Wang on November 18, 2009

Event Report: Epicor Perspectives 2009 – Continued Transformation Towards Next Gen Apps

Perspectives 2009 highlights continued market, corporate, and product transformation (Photos by R Wang & Insider Associates, LLC.   Copyright © 2009 All rights reserved.) Celebrating its 25th anniversary, Epicor hosted over 1500 partner, customer, and employee attendees at Caesar’s Palace in Las Vegas, NV.  Conference highlights include: Update on Epicor 9 adoption. Epicor has (deployed […]

Posted by R "Ray" Wang on November 10, 2009

Monday's Musings: SaaS, SOA, Integration and How To Make A Peanut Butter And Jelly Sandwich In The Cloud

Rapid SaaS Adoption Will Lead To A Repeat Of 1990’s Best Of Breed Integration Challenges The proliferation and rapid adoption of SaaS solutions stems from 7 key benefits: richer user experience, rapid implementation, frequent cycles of innovation, minimal upgrade hassles, always on deployment, subscription pricing, and scalability (see Figure 1). Despite these benefits, organizations head […]

Posted by R "Ray" Wang on November 9, 2009

Best Practices: Lessons Learned In What SMB's Want From Their ERP Provider

Competition Intensifies For The Small And Medium Organization’s Software Budget Software vendors such as Oracle and SAP can no longer rely on their large enterprise customers for double digit year-over-year growth.  In fact, their customers have not only reached a saturation point in being able to consume new solutions, but have also faced demands to […]

Posted by R "Ray" Wang on November 2, 2009