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Book Summary: Lesson 9 From Disrupting Digital Business – Deliver Intention Driven, Mass Personalization At Scale

Get All 10 Lessons Learned From Disrupting Digital Business As with the beginning of every revolution, those in the midst of it can feel it, sense it, and realize that something big is happening. Yet it’s hard to quantify the shift. The data isn’t clear. It’s hard to measure. Pace of change is accelerating. Old […]

Posted by R "Ray" Wang on July 2, 2015

Book Summary: Lesson 8 From Disrupting Digital Business – Democratize Distribution With P2P Networks

Get All 10 Lessons Learned From Disrupting Digital Business As with the beginning of every revolution, those in the midst of it can feel it, sense it, and realize that something big is happening. Yet it’s hard to quantify the shift. The data isn’t clear. It’s hard to measure. Pace of change is accelerating. Old […]

Posted by R "Ray" Wang on June 22, 2015

Webinar Invite: Delivering on Continuity – The Future of Marketing

Marketing Begins With Continuity of Experience If you’re a regular reader of my blog, and have managed to take a look at my book, I think we can say that we’ve established that digital disruption impacts every person and every business on the planet. Nowhere is the impact being felt more than in the marketing […]

Posted by R "Ray" Wang on June 15, 2015

Book Summary: Lesson 7 From Disrupting Digital Business – Humanize Digital With Digital Artisans

Get All 10 Lessons Learned From Disrupting Digital Business As with the beginning of every revolution, those in the midst of it can feel it, sense it, and realize that something big is happening. Yet it’s hard to quantify the shift. The data isn’t clear. It’s hard to measure. Pace of change is accelerating. Old […]

Posted by R "Ray" Wang on June 14, 2015

Book Summary: Lesson 6 From Disrupting Digital Business – Win With Network Economies

Get All 10 Lessons Learned From Disrupting Digital Business As with the beginning of every revolution, those in the midst of it can feel it, sense it, and realize that something big is happening. Yet it’s hard to quantify the shift. The data isn’t clear. It’s hard to measure. Pace of change is accelerating. Old […]

Posted by R "Ray" Wang on June 10, 2015

Product Review: Two Apple Watch Enterprise Apps Launched With IMS Health Life Sciences Wearable Platform

IMSHealthWear 1.00 Gives IMS Health First Mover Advantage In Wearable Form Factors And Apps For Healthcare Customer Experience The rise and success of wearables such as the Apple Watch may not come as a surprise.  Constellation estimates that Apple sold 7.25 million units to date with the potential to deliver up to 43.50 million units […]

Posted by R "Ray" Wang on June 7, 2015

Event Report: Zuora's #Subscribed15 Shows How Organizations Can Power Their Digital Transformation Initiatives

Subscribed15 Brings Together The Market Leaders and Fast Followers Of Digital Transformation Over 2,000 attendees convened May 20th – 21st, 2015 at the Hilton Union Square in San Francisco for the 5th annual Subscribed Conference.   The early adopters in the subscription economy and those seeking to build for a post-sale, on-demand, attention economy were treated […]

Posted by R "Ray" Wang on May 31, 2015

Book Summary: Lesson 5 From Disrupting Digital Business – Build For Insight Streams

Get All 10 Lessons Learned From Disrupting Digital Business As with the beginning of every revolution, those in the midst of it can feel it, sense it, and realize that something big is happening. Yet it’s hard to quantify the shift. The data isn’t clear. It’s hard to measure. Pace of change is accelerating. Old […]

Posted by R "Ray" Wang on May 31, 2015

Book Summary: Lesson 4 From Disrupting Digital Business – Know That Data Is The Foundation

Get All 10 Lessons Learned From Disrupting Digital Business As with the beginning of every revolution, those in the midst of it can feel it, sense it, and realize that something big is happening. Yet it’s hard to quantify the shift. The data isn’t clear. It’s hard to measure. Pace of change is accelerating. Old […]

Posted by R "Ray" Wang on May 25, 2015

Book Summary: Lesson 3 From Disrupting Digital Business – Sell The Smallest Unit You Can

Get All 10 Lessons Learned From Disrupting Digital Business As with the beginning of every revolution, those in the midst of it can feel it, sense it, and realize that something big is happening. Yet it’s hard to quantify the shift. The data isn’t clear. It’s hard to measure. Pace of change is accelerating. Old […]

Posted by R "Ray" Wang on May 17, 2015

Webinar Invite: Disrupting Digital Business – The Customer Experience Imperative

I’ve been talking about my new book Disrupting Digital Business a lot lately, and featuring key lessons here in my blog. My book tour has led to many conversations where it’s apparent that we stand at the precipice of one of history’s major moments of truth – the disruption of digital business as we know […]

Posted by R "Ray" Wang on May 16, 2015

Book Summary: Lesson 2 From Disrupting Digital Business – Keep Brand Promises In An Attention Economy

Get All 10 Lessons Learned From Disrupting Digital Business As with the beginning of every revolution, those in the midst of it can feel it, sense it, and realize that something big is happening. Yet it’s hard to quantify the shift. The data isn’t clear. It’s hard to measure. Pace of change is accelerating. Old […]

Posted by R "Ray" Wang on May 10, 2015

Event Report: Insights Into The New NetSuite At SuiteWorld 2015

SuiteWorld Comes Of Disruptive Age Over 7,500 attendees convened at the San Jose McEnery Convention center for the 5th annual NetSuite SuiteWorld.   The four day event brought together customers, partners, and influencers among the ecosystem.  As one of the original cloud pioneers, the appropriate event theme focused on the impact of disruption.   Taking its own […]

Posted by R "Ray" Wang on May 9, 2015

Research Summary: The Correct Way to Use Customer Data

My latest report, Customer Data: The Missing Link to Customer Success explains how successful organizations will utilize customer data to power their business initiatives in the digital era. Customer data is your organization’s most strategic asset. Use it the right way to rise above your competitors, delight your customers, and create a sustainable digital business. Constellation’s seven-step customer data framework […]

Posted by R "Ray" Wang on May 6, 2015

Book Summary: Lesson 1 From Disrupting Digital Business

Kicking Off The Lessons Learned From Disrupting Digital Business As with the beginning of every revolution, those in the midst of it can feel it, sense it, and realize that something big is happening. Yet it’s hard to quantify the shift. The data isn’t clear. It’s hard to measure. Pace of change is accelerating. Old […]

Posted by R "Ray" Wang on May 3, 2015