Archives

Event Report: FinancialForce Doubles Down On Customer-Centric ERP #FFCommLive19

PSA, Subscription Billing Power Customer Centric ERP Almost 600 customers, partners, and influencers joined the FinancialForce team in Las Vegas. May 7th to 9th, to experience the latest in professional services automation (PSA) and customer-centric ERP.  CEO and President, Tod Nielsen, kicked off its user conference at the Aria Resort and Casino in Las Vegas.  […]

Posted by R "Ray" Wang on May 10, 2019

Monday's Musings: Designing Five Pillars For Level 1 Artificial Intelligence Ethics

Focus On Humanizing AI As organizations begin their journey into artificial intelligence (AI), ethics often enter the design process.  While achieving a uniform set of ethics may seem insurmountable, some design points will help facilitate the humanization of artificial intelligence and provide appropriate checks and balances.  Constellation has identified design pillars for Level 1 AI.  […]

Posted by R "Ray" Wang on March 26, 2018

Research Report: What's Top Of Mind From SAP Customers

Relevance And Value Lead The Inquiries About SAP From the criticism about indirect access to SAP Leonardo, the 2017 SAP landscape has been both gut-wrenching and transformational for clients. Rounded out by conversations at Americas’ SAP Users’ Group (ASUG), SAP Australia User Group (SAUG) and UK and Ireland SAP User Group (UKISUG) events, the top […]

Posted by R "Ray" Wang on December 19, 2017

Monday's Musings: Want AI Ethics? Learn From These Four Movies/TV Shows!

The Convergence of Technology, Society, And AI Ethics Is Already Among Us Over the past year, almost every conversation on artificial intelligence involved a discussion on ethics, humanity, and policy.  Sometimes a picture is worth a thousand words.  In this case, one can look to Hollywood for a few good suggestions to ponder.  Four AI […]

Posted by R "Ray" Wang on December 3, 2017

Research Report: Demystifying Artificial Intelligence

Everything You Wanted To Know About AI But Were Afraid To Ask Executive Summary The rush to exponential technologies in new business models has placed artificial intelligence (AI) in the forefront of boardroom priorities for 2018. As leaders move beyond the AI hype, the journey toward AI requires both a business mindset and the institutional […]

Posted by R "Ray" Wang on November 16, 2017

Monday's Musing: Infinite Ambient Orchestration

Inside the Design Point For All Future AI Driven Apps The quest for mass personalization at scale in an era of artificial intelligence (AI) has led to new models of design for the future of applications.  One design point for these new AI driven smart apps is a concept called Infinite Ambient Orchestration.  The three […]

Posted by R "Ray" Wang on November 6, 2017

Tuesday's Tip: Know When To Automate With Artificial Intelligence

Six Factors For Powering AI Driven Smart Services Recent client conversations indicate a desire for designing new AI Driven Smart Services.   The rush to incorporate artificial intelligence into processes often requires a deeper examination of which services should be AI enabled.  Constellation’s latest framework for augmenting humanity encompasses six factors (see Figure 1): Repetitiveness.  The […]

Posted by R "Ray" Wang on September 19, 2017

Event Report: FinancialForce #FFComm17

New Management Team and Focus Bode Well for FinancialForce Constellation attended the FinancialForce Community Live event in Las Vegas in June 2017.  More than 1,000 attendees gathered to see the new management team and product roadmap.  The market for cloud enterprise resource planning (ERP) software remains hot as regulatory requirements and modernization efforts drive upgrades […]

Posted by R "Ray" Wang on June 22, 2017

Research Summary: Artificial Intelligence Delivers Mass Personalization In Commerce

Why Mass Personalization Efforts Fail and Ten Simple Steps to Fix Them Over the past four decades, valiant attempts at personalization have failed due to the lack of relevant and intelligent automation.  Moreover, expectations of consumers and prospects have only grown.  The result – an expectations gap in personalization that manifests itself in fickler consumers […]

Posted by R "Ray" Wang on April 17, 2017

Research Summary: How Ensono Used Workday Finance And HR Cloud To Innovate And Save Money

One Integrated, Global System For Finance And HR Delivers Business Success This case study examines Ensono’s experience implementing Workday’s HR and Finance enterprise applications in the cloud. Ensono provides infrastructure management services for global companies. Ensono delivers next-generation IT solutions and helps organizations plan for optimized, future infrastructures. By implementing Workday, Ensono was able to […]

Posted by R "Ray" Wang on April 12, 2017

Research Summary: Infor Partners with Clients to Deliver on Digital Transformation

Software Vendors and Services Providers Shift Value from Products and Services to Outcomes The convergence of software vendors and services providers foreshadows the challenges organizations face in the selection of digital transformation solutions.  The lack of pre-packaged, out-of-the-box solutions forces executives to focus not only on how the solutions are  designed but also on the […]

Posted by R "Ray" Wang on August 4, 2016

Research Summary: Workday Release 26 Beefs Up Cloud Software for Financial Management

Constellation’s Series on Innovation in Cloud Financial Management Applications  This report reviews the latest offering in financial management applications in the cloud and related Enterprise Resource Planning (ERP) trends. Chief Financial Officers (CFOs) and finance leaders seeking advice about the cloud can take advantage of Constellation’s ERP user survey and cloud adoption trends to understand […]

Posted by R "Ray" Wang on June 9, 2016

Research Summary: HOLMES Puts Wipro in the Forefront of Cognitive Computing

Wipro HOLMES Delivers Next-Generation Services Built on Cognitive Computing Capabilities  Wipro is an information technology, consulting, and outsourcing firm serving more than 900 clients from the Fortune 1000. Wipro operates in more than 175 cities worldwide and generated $7.7 billion in revenue in its 2015-16 fiscal year. Its global workforce has more than 170,000 individuals. […]

Posted by R "Ray" Wang on May 10, 2016

Research Summary: Reltio Powers Data-Driven Applications on a Modern Platform-as-a-Service

Reltio Helps Partners and Customers Build Insight- Driven Applications and Data Services in the Cloud Privately-held Reltio, a Silicon Valley-based firm, offers Reltio Cloud, a modern data-management Platform as a Service (PaaS) that enables horizontal and industry- specific, data-driven applications. The platform also enables partners and end-user organizations to rapidly create their own data-driven apps. Data-driven apps […]

Posted by R "Ray" Wang on May 4, 2016

Research Summary: SAP User Experience-as-a-Service

BUILD and SAP Splash Improve Usability of Enterprise Software  This report focuses on SAP UXaaS, a new category of cloud-based software designed to improve the usability of enterprise software, aiding not only professional user interface (UI) designers but also technically inclined business users. As such, SAP UXaaS moves the process of UI creation from trained […]

Posted by R "Ray" Wang on April 27, 2016