Archives

Tuesday's Tips: Five Simple Steps To Reduce Your Software Maintenance Costs

Maintenance costs represent a major part of the software budget and the largest growing source of revenue for software vendors.   In fact, an aggregation of the past four quarters of software vendor financial results definitively demonstrates double digit declines in new license revenue, even more exacerbated by the evils of currency flux from the […]

Posted by R "Ray" Wang on March 24, 2009

Speaking Engagement: Tenrox Webinar – Capacity Planning for Project-Based Organizations

Exclusive Webinar Invitation EARN 1 PDU Guest Speaker : R “Ray” Wang, Forrester Research, Vice President & Principal Analyst Current economic conditions drive enterprises to shift their workforce to both a more decentralized and a free agent model. Meanwhile, economic forces are leading to the creation of more agile work models. As this pool of […]

Posted by R "Ray" Wang on March 16, 2009

Tuesday's Tip: Software Licensing and Pricing – When Software Contract Negotiations Strategies Should Be Led By Domain Experts

A common question asked by readers of this blog is when should vendor contract negotiations be led by a domain expert and when should this be led by a procurement professional?  As the complexity of the technology topology increases, expect a multitude of domain experts in roles such as application specialists, business process experts, enterprise […]

Posted by R "Ray" Wang on March 10, 2009

Quarterly Financial Tracker: Q4 CY 2008 SaaS Vendors Trump On-Premise Vendors In Quarterly Performance

The recession hit most vendors hard in the last quarter of 2008 as evidence by the dismal license revenue YoY comps.  Some exceptions include JDA (52.9%) with a strong presence in retail and Agresso with its growth in public sector (25.6%).  As vendors with perpetual license models hunker down for the pending drought, retention and […]

Posted by R "Ray" Wang on February 25, 2009

Monday's Musings: Five Programs Some Vendors Have Implemented To Help Clients In An Economic Recession

Almost every inquiry over the past 3 months has ended up with at least one question about what vendors are doing to help their clients amidst an economic recession.  As blogged in the October 12, 2008 posting on “5 Steps to Restoring Trust in the Vendor – Customer Relationship” the issue of credibility and trust […]

Posted by R "Ray" Wang on February 23, 2009

Speaking Engagement: HyPerformix SAP Webcast featuring Forrester Research

HyPerformix SAP Webcast featuring Forrester Research Top Cost Containment Strategies for SAP Environments Thursday, March 5, 2009 (2:00PM – 3:00PM CST) Presenters: R “Ray” Wang, Vice President, Principal Analyst, Forrester Research Bruce Milne, Vice President, Products and Marketing, HyPerformix Join Forrester Research and HyPerformix for this webcast to better understand economic strategies that SAP operations […]

Posted by R "Ray" Wang on February 22, 2009

Trends: What Can Software Vendors Do To Reduce The Cost of Ownership?

0 more results since you started searching. Refresh to see them. So as I’m thinking about what to write for this week’s Monday’s Musings, I thought I’d poll the twitter universe on what software vendors could do to make things easier during the recession.  Here’s the current twitter stream of thought and thanks to all […]

Posted by R "Ray" Wang on February 21, 2009

Speaking Engagement: HCL Teleconference – How To Unlock The Real Value From SAP Upgrade Investment

Upgrade Decision Maker Series Wave 2 18-Mar-2009 How to Unlock the real value from SAP Upgrade Investment Vijay Deep Head, Upgrade Competency Centre (UCC) HCL AXON R “Ray” Wang Vice President & Principal Analyst, Forrester Research Event Time: EST: 11:30 – 12:30 hrs PST: 8:30 – 9:30 hrs BST: 15:30 – 16:30 hrs IST: 21:00 […]

Posted by R "Ray" Wang on February 12, 2009

Tuesday's Tip: Software Licensing and Pricing – Do Not Give Away Your Third Party Maintenance And Access Rights

In several contract negotiation support calls this month, clients have discovered interesting language in their contracts designed to prevent them from choosing a third party maintenance option.  The language is often buried deep into the legalese and many unsuspecting clients may sign without understanding the future implications in the software ownership life cycle and the […]

Posted by R "Ray" Wang on February 10, 2009

News Analysis: SAP Launches Business Suite 7 – Transformational Change Or Expensive Repackaging?

From SAP’s Morton Street New York City marketing HQ, SAP publicly launched Business Suite 7 on February 4th, 2009.  At first, the suite offering of SAP PLM, SAP SRM, SAP SCM, SAP CRM, SAP ERP, and industry applications may seem like a repackaging exercise.  But on deeper analysis, there is a bit more than “harmonized” […]

Posted by R "Ray" Wang on February 4, 2009

Tuesday's Tip: Software Licensing and Pricing – Now's The Time To Remove "Gag Rule" Clauses In Your Software Contracts

Vendors Find New Ways To Limit Access to Third Party Advisers Conversations over the past 3 months with clients about their software contracts highlight some egregious licenses practices by software vendors.  Here are some examples of gag rules that some vendors have recently attempted and successfully put into contracts: Limits on third party negotiation support.  […]

Posted by R "Ray" Wang on January 27, 2009

Speaking Engagement: Workday – 2009 Predictions for HR and SaaS

Event Information: 2009 Predictions for HR and SaaS Event status: Not started (Register) Date and time: Tuesday, February 3, 2009 10:00 am Pacific Standard Time (GMT -08:00, San Francisco) Change time zone Tuesday, February 3, 2009 1:00 pm Eastern Standard Time (GMT -05:00, New York) Tuesday, February 3, 2009 12:00 pm Central Standard Time (GMT […]

Posted by R "Ray" Wang on January 26, 2009

Research Summary: Five Steps To Building A Recession Proof Packaged Apps Strategy

FORWARD AND COMMENTARY The five steps to building a recession proof packaged apps strategy represent the sixth report in an on-going series to provide clients with insight on how to better align their packaged apps strategies.  Aligned with operational efficiency and regulatory compliance business drivers, these best practices provide a road map for more efficient […]

Posted by R "Ray" Wang on January 19, 2009

Research Summary: The Forrester WaveTM: Order Management Hubs, Q4 2008 – Sterling Commerce, Oracle, SAP, and Epicor Emerge As Leading Solutions That Support The Delivery Of A Perfect Order

FORWARD AND COMMENTARY In the second update to the industry’s only business process-focused assessment of its kind, we evaluated eight leading order management hubs in a 152-criteria evaluation. The Forrester Wave provided head to head comparison of which order management hub solution would best support the 20 steps in a perfect order.  Importantly, the end […]

Posted by R "Ray" Wang on December 17, 2008

Trip Report: India December 2008 – Sentiments From Bangalore

(Photo: The “new” modern and spacious Bengaluru (BLR) airport.  Copyright © 2008 R Wang. All rights reserved.) New airport symbolic of Bengaluru’s on-going transformation. Arrival into Bangalore was quite a treat with mild 75 degree (25C) weather, less humidity, and a spanking new airport built by Zurich Airport, Siemens and India’s renown Larsen & Toubro […]

Posted by R "Ray" Wang on December 4, 2008