Archives

Quips: Digital Transformation – Defining The Fundamental Elements For Digital CXOs
Before The Hype Hits A Crescendo, Let’s Lock Down The Basic Elements of Digital Transformation The stage is set for Digital Transformation to be one of the hottest trends for 2015. Market leaders and early adopters have already embraced the movement. Yet, massive hype is coming soon as digital transformation hits mainstream awareness by late […]

Personal Log: Coming soon! Disrupting Digital Business – The Book
Digital Transformation Demystified For 2015 I am excited to announce Disrupting Digital Business will be published by Harvard Business Review Press for world wide availability in Q2 2015. As many of you know, I started this journey to write a book almost 4 years ago. It was around the time I had decided to leave […]

Monday's Musings: Who Gets To Be A Chief Digital Officer?
The Chief Digital Officer Navigates Digital Disruption… Chief Digital Officers serve as a leader who is wholly responsible and ultimately accountable for driving digital business transformation. As identified by Constellation in its’ recent report on the “Case For the Chief Digital Officer”, Constellation expects this executive to report directly to the CEO and bridge the gap […]

News Analysis: Mr. N R Narayana Murthy Returns To Infosys As Executive Chairman of the Board
Will There Be A Come Back For NRN and Infosys? Infosys announced on June 1st, 2013, that Mr. N R Narayana Murthy (NRN), the legendary co-founder of Infosys who retired in August 2011 as Chairman Emeritus, has been appointed by the board as Executive Chairman and a director. From the press release: Mr. N R […]

Monday's Musings: Understand The Four Organizational Personas Of Disruptive Tech Adoption
Pace of Innovation Exceeds Ability To Consume Rapid innovation, flexible deployment options, and easy consumption models create favorable conditions for the proliferation of disruptive technology. In fact, convergence in the five pillars of enterprise disruption (i.e. social, mobile, cloud, big data, and unified communications), has led to new innovations and opportunities to apply disruptive technologies […]
Research Report: Constellation's Research Outlook For 2011
Organizations Seek Measurable Results In Disruptive Tech, Next Gen Business, And Legacy Optimization Projects For 2011 Credits: Hugh MacLeod Enterprise leaders seek pragmatic, creative, and disruptive solutions that achieve both profitability and market differentiation. Cutting through the hype and buzz of the latest consumer tech innovations and disruptive technologies, Constellation Research expects business value to […]
Strategy: 5 Lessons Learned From A Decade Of Naught
I’ve had considerable time to catch up on reading this holiday season. Traditionally, it’s a time for predictions, resolutions, and reflections. But as we close out the last decade, I couldn’t help but dwell on economist Paul Krugman’s Op-Ed from December 27th titled “The Big Zero”. He brings up good points that it’s been an […]
Tuesday's Tip: How To Properly Align Team Incentives In Software Contract Negotiations
In the first step of the original seven simple steps to successfully negotiate software contracts, the key is to have the right team in place. To refresh everyone’s memory from the March 8th, 2004 post the details for Step 1 are: Step 1: Ensure that the right team is in place Inputs: Organizational chart and […]
Monday's Musings: It's The Relationship, Stupid (Part 5) – Living In Denial
Economic Downturn Challenges Enterprise Software Executives To Uphold The Sanctity Of The Vendor – Customer Relationships Conventional wisdom would assume that in a challenging economy, strong relationships would be a key success factor to retaining business and mitigating loss of revenue. Unfortunately, this does not appear to be the case for many companies, including vendors […]
Monday’s Musings: It’s The Relationship, Stupid! (Part 4) – Stop Under-investing In R&D
Economic Downturn Challenges Enterprise Software Executives To Uphold The Sanctity Of The Vendor – Customer Relationships Conventional wisdom would assume that in a challenging economy, strong relationships would be a key success factor to retaining business and mitigating loss of revenue. Unfortunately, this does not appear to be the case for many companies, including vendors […]
Monday’s Musings: It’s The Relationship, Stupid! (Part 3) – Stop Pushing Products That Clients Don't Need!
Economic Downturn Challenges Enterprise Software Executives To Uphold The Sanctity Of The Vendor – Customer Relationships Conventional wisdom would assume that in a challenging economy, strong relationships would be a key success factor to retaining business and mitigating loss of revenue. Unfortunately, this does not appear to be the case for many companies, including vendors […]
Monday's Musings: Total Account Value, True Cost of Ownership, And Software Vendor Business Models
Recession creates an opportunity for frank vendor – client discussion A fine equilibrium exists between the vendor’s success and a client’s success. Its time for the enterprise software industry to have a frank and honest conversation about software costs and vendor business models. To date, comparing cost among different vendors remains difficult as license, maintenance, […]
Monday’s Musings: It’s The Relationship, Stupid! (Part 2) – Stop Slashing The Quality Of Support And Maintenance
Economic Downturn Challenges Enterprise Software Executives To Uphold The Sanctity Of The Vendor – Customer Relationships Conventional wisdom would assume that in a challenging economy, strong relationships would be a key success factor to retaining business and mitigating loss of revenue. Unfortunately, this does not appear to be the case for many companies, including vendors […]
Monday's Musings: It's The Relationship, Stupid! (Part1) – Stop Commoditizing The Client Facing Workforce
Economic Downturn Challenges Enterprise Software Executives To Uphold The Sanctity Of The Vendor – Stakeholder Relationship Conventional wisdom would assume that in a challenging economy, strong relationships would be a key success factor to retaining business and mitigating loss of revenue. Unfortunately, this does not appear to be the case for many companies, including vendors […]