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News Analysis: Oracle Waives Fees On Extended Support Offerings

Oracle President Charles Phillips pleasantly surprised Oracle Applications User Group (OAUG) Collaborate 09 attendees this morning during his keynote with the decision to waive Extended Support fees for a number of product lines through 2010 and 2011. As customers and prospects face one of the worst global economic crises, proactive relief on support and maintenance […]

Posted by R "Ray" Wang on May 4, 2009

News Analysis: Details On The SUGEN KPI's For SAP Enterprise Support

More details have emerged on the actual 10 or 11 KPI’s that SUGEN and SAP have agreed to as well as the SAP’s targets for showing value.  To start with, here are the main KPI’s for each category: SUGEN KPI’S Business Continuity Increased business solution availability Reduced amount of work related to all SAP incidents […]

Posted by R "Ray" Wang on April 29, 2009

News Analysis: Oracle Acquires Sun, Enters Open Source and High End Computing Markets

Oracle announces a $7.4B deal for SUN just a few weeks after the IBM deal fell through.  If completed, Oracle will control a significant major open source alternative and a nice piece of the high end computing business.  These open source components have been viewed as the alternative to the dominance of the Big 4 […]

Posted by R "Ray" Wang on April 20, 2009

Quips: The Fervor Over Vendor Sales Tactics

Blogosphere highlights broken software vendor business models What a crazy few days in the blogosphere!  Economic pressures force clients to become more attuned to the business models of software vendors.  Vendors have amped up sales tactics as they face earnings pressures.  Fellow colleagues in the analyst/blogger/media world have responded in full force to the observations […]

Posted by R "Ray" Wang on April 17, 2009

Research Summary: Shape Your Apps Strategy To Reflect New SaaS Licensing And Pricing Trends

FORWARD AND COMMENTARY “Shape Your Apps Strategy To Reflect New SaaS Licensing and Pricing Trends” represent the seventh report in an on-going series to provide clients with insight on how to better align their packaged apps strategies.  As more and more clients seek SaaS solutions as options to pipe in innovation and potentially control costs, […]

Posted by R "Ray" Wang on April 16, 2009

Wednesday's Whispers: The Word On the Street – April 2009

PEOPLE WHISPERS: MOVES, PROMOTIONS, AND MILESTONES* Congratulations to all!  Thanks for your emails and alerts.  If you’ve got a change or know of a promotion, keep dropping me a line!  If you need a referral, don’t hesitate to reach out to me via Linked In. Richard Barnett joins Fine Solutions as a Vice President for […]

Posted by R "Ray" Wang on April 8, 2009

Tuesday's Tip: Software Licensing and Pricing – When Software Contract Negotiations Strategies Should Be Led By Domain Experts

A common question asked by readers of this blog is when should vendor contract negotiations be led by a domain expert and when should this be led by a procurement professional?  As the complexity of the technology topology increases, expect a multitude of domain experts in roles such as application specialists, business process experts, enterprise […]

Posted by R "Ray" Wang on March 10, 2009

Poll/Survey: It's Time To Update The Enterprise Software Licensee Bill of Rights!

Now’s The Time To Assert Your Rights With the market now in favor of the enterprise software licensee, its now time to update the Enterprise Software Licensee’s Bill of Rights to include newer topics such as virtualization, SaaS and subscription pricing, newer usage based pricing models, open source, and vendor lock-in avoidance.  As mentioned in […]

Posted by R "Ray" Wang on March 5, 2009

Software Insider Index™ (SII): SII Top 30 Enterprise Business Apps Vendors™ & SII Top SaaS Business Apps Vendors™

Now with most of the craziness of Q4 behind us, its time to unveil the Software Insider Indices: SII Top 30 Enterprise Business Apps Vendors provides a snapshot of an ongoing vendor ranking by revenue.  Some vendors are private and of course not on this list, unless there’s a reasonable estimate. SII Top 5 SaaS […]

Posted by R "Ray" Wang on February 26, 2009

Quarterly Financial Tracker: Q4 CY 2008 SaaS Vendors Trump On-Premise Vendors In Quarterly Performance

The recession hit most vendors hard in the last quarter of 2008 as evidence by the dismal license revenue YoY comps.  Some exceptions include JDA (52.9%) with a strong presence in retail and Agresso with its growth in public sector (25.6%).  As vendors with perpetual license models hunker down for the pending drought, retention and […]

Posted by R "Ray" Wang on February 25, 2009

Monday's Musings: Five Programs Some Vendors Have Implemented To Help Clients In An Economic Recession

Almost every inquiry over the past 3 months has ended up with at least one question about what vendors are doing to help their clients amidst an economic recession.  As blogged in the October 12, 2008 posting on “5 Steps to Restoring Trust in the Vendor – Customer Relationship” the issue of credibility and trust […]

Posted by R "Ray" Wang on February 23, 2009

Wednesday’s Whispers: The Word On The Street – February 2009

PEOPLE WHISPERS: MOVES, PROMOTIONS, AND MILESTONES* Congratulations to all!  Thanks for your emails and alerts.  If you’ve got a change or know of a promotion, keep dropping me a line!  If you need a referral, don’t hesitate to reach out to me via Linked In. Fayyaz Alam was promoted to Vice President IT Production Services […]

Posted by R "Ray" Wang on February 11, 2009

Posted by R "Ray" Wang on February 2, 2009

User Group Event: COLLABORATE 09 – Technology and Applications Forum for the Oracle Community

Title: User Group Event: Oracle Collaborate Location: Orange County Convention Center, Orlando, FL Link out: Click here Description: Survive and Thrive with COLLABORATE 09 — OAUG Forum Where on earth can you find: * 1,000+ User-Led Sessions Packed with Best Practices and Case Studies * 19 Educational Tracks * 8 Deep Dive Workshops * Peer-to-Peer […]

Posted by R "Ray" Wang on February 2, 2009

Speaking Engagement: Forrester Teleconference – Achieving A Perfect Order To Combat The Evil Forces Of A Recession

Thursday, February 19, 2009, 1:00 p.m.-2:00 p.m. Eastern time (18:00-19:00 UK time) Presented By: R “Ray” Wang Vice President, Principal Analyst Forrester Research, Inc. Cost:  Please check the registration page Who should attend: Business Process & Applications professionals, CIO’s, Application Delivery and Program Management Professionals. Description: Declining sales, shrinking operating margins, and labor force reductions, […]

Posted by R "Ray" Wang on January 15, 2009