Archives

News Analysis: Microsoft Licensing Update – April 2010

Welcome To The First Of A Series Of Posts On Microsoft Licensing Updates. Given the vast array of Microsoft products and licensing categories, an organization may often feel overwhelmed by Microsoft’s policies.  While there may be some complexity, these series of posts are designed to provide up to date commentary and analysis on new programs […]

Posted by R "Ray" Wang on April 28, 2010

Vendor Event: Soft Summit 2009

Title: Vendor Event: Soft Summit Location: The Sheraton Palace Hotel, San Francisco, CA Link out: Click here Start Date: 2009-10-21 Start Date: 2009-10-22 Description: What is SoftSummit? Agility and Insight. Profitability Today! “SoftSummit has a great mix of practitioners, looking at licensing from an end-user and a vendor perspective and has a great deal of […]

Posted by R "Ray" Wang on September 5, 2009

Poll/Survey: It's Time To Update The Enterprise Software Licensee Bill of Rights!

Now’s The Time To Assert Your Rights With the market now in favor of the enterprise software licensee, its now time to update the Enterprise Software Licensee’s Bill of Rights to include newer topics such as virtualization, SaaS and subscription pricing, newer usage based pricing models, open source, and vendor lock-in avoidance.  As mentioned in […]

Posted by R "Ray" Wang on March 5, 2009

Tuesday's Tip: Software Licensing and Pricing – Do Not Give Away Your Third Party Maintenance And Access Rights

In several contract negotiation support calls this month, clients have discovered interesting language in their contracts designed to prevent them from choosing a third party maintenance option.  The language is often buried deep into the legalese and many unsuspecting clients may sign without understanding the future implications in the software ownership life cycle and the […]

Posted by R "Ray" Wang on February 10, 2009

Tuesday's Tip: Software Licensing and Pricing – Now's The Time To Remove "Gag Rule" Clauses In Your Software Contracts

Vendors Find New Ways To Limit Access to Third Party Advisers Conversations over the past 3 months with clients about their software contracts highlight some egregious licenses practices by software vendors.  Here are some examples of gag rules that some vendors have recently attempted and successfully put into contracts: Limits on third party negotiation support.  […]

Posted by R "Ray" Wang on January 27, 2009

Research Summary: Five Steps To Building A Recession Proof Packaged Apps Strategy

FORWARD AND COMMENTARY The five steps to building a recession proof packaged apps strategy represent the sixth report in an on-going series to provide clients with insight on how to better align their packaged apps strategies.  Aligned with operational efficiency and regulatory compliance business drivers, these best practices provide a road map for more efficient […]

Posted by R "Ray" Wang on January 19, 2009

Monday's Musings: A Year of Extremes Brings Us Back Full Circle to the Beginning of the Dot.Com Bust

With a few days left in the year, it’s hard to believe that 2008 is almost over.  Just like our paltry .401K’s and lowered gas prices, it’s like we reverted to the Dot Com bust.  Extreme contrasts in positions and tremendous change made 2008 both exciting, suspenseful, and frankly sobering like 2002.  In fact, it […]

Posted by R "Ray" Wang on December 29, 2008

Monday's Musings: Call to Action – Updating The Enterprise Software Licensee's Bill of Rights

Software Ownership Remains Unusual, Onerous, and Restrictive Software licenses are truly unique.  Licensee’s can not resell, reuse, or share their licenses with others. For example, enterprises easily reuse, resell, or share tangible assets such as hardware, telecom equipment, and storage. From both a replacement and life-cycle perspective, leases for assets such as telecom equipment incorporate […]

Posted by R "Ray" Wang on December 15, 2008

Tuesday's Tip: Software Licensing and Pricing – Get Rid of CPI Escalation Clauses In Maintenance

Consumer Price Index clauses represent additional costs of ownership that should be avoided.  Maintenance typically represents 2 times the cost of the original license fees after 10 years of ownership.  Many customers have these CPI clauses in their contracts.  In the worst cases, customers may have signed CPI + X%.  CPI adjustments provide very little […]

Posted by R "Ray" Wang on December 2, 2008

Monday's Musings: The Three Pillars of Software Maintenance And Support Policies

After more than 350 conservations with customers about the maintenance and support issue in the past 4 months, it’s becoming quite clear what users expect from their software vendors.  While those issues can be broken into tens of categories, three themes have emerged that include: Choice. Customers want to choose between tiered plans.  The best […]

Posted by R "Ray" Wang on November 17, 2008

News Analysis: IBM Storms Into Cloud Computing With an ISV Friendly Pricing Model

The War for Mind Share In the Skies The recent announcement of IBM’s Cloud Computing initiatives represents the latest front in the marketing and delivery battle for customers, partners, and ISV’s.  IBM has pulled together a mix of existing technologies and new developments into a four pronged attack that focuses on: Cloud service delivery to […]

Posted by R "Ray" Wang on October 7, 2008

News Analysis: SAP Moves All Customers Onto More Expensive Enterprise Support

Margin Pressures Drive Maintenance Fee Increases Announced at the 2008 Field Kick Off Meeting (FKOM), the elimination of the Standard and Premium support offerings was originally developed just for new customers. However, today’s announcement that existing customers will be “transitioned” to Enterprise Support as of January 1, 2009 will come as an unpleasant surprise to […]

Posted by R "Ray" Wang on July 16, 2008