Tuesday's Tip: Why Free Software Ain't Really Free
Free Software Gimmicks From Some On-Premise Vendors Only Address The License Cost Issue Recently, readers and clients have been approached by on-premise vendors offering free software modules to incentivize new license purchases. However, free should not be confused with the Open Source (i.e. Freeware) movement, where source code is provided with minimal copyright restrictions. Free […]
News Analysis: Siemens Cancels SAP Maintenance Contract
Potential Announcement of * Siemens cancellation represents a shift in mood by one of SAP’s most loyal customers What’s been rumored for the past few months has now publicly been confirmed discussed. Golem.de (Babelfish Translation in English) *Wiwo.de,(Wirtschaftswoche the German equivalent of BusinessWeek) (Babelfish Translation in English) reports that Siemens says SAP Tschüß (i.e. ciao, […]
Tuesday's Tip: Note To Self – Start Renegotiating Your Q4 Software Maintenance Contracts Now!
Labor Day (US Holiday) traditionally marks the end of summer BBQ’s, the beginning of the fall conference season, and yes, the time to begin a review of your software maintenance contacts that expire end of year. As clients prepare for this seasonal ritual, a few trends in 2009 should set the stage for negotiations: […]
Tuesday's Tip: Do Not Bundle Your Support and Maintenance Contracts!
In the past 2 weeks, emails from 31 software insider readers highlight a growing and concerning trend with support and maintenance contracts. Vendors concerns about support and maintenance contract retentions has led to new initiatives to consolidate contracts. At first glance, this may appear to be proactive and beneficial to customers. In fact, common rationale […]
Wednesday's Whispers: Corporate Whispers and Monthly Market Trends – June 2009
CORPORATE WHISPERS AND MONTHLY MARKET TRENDS* Starting this month, we’ll be splitting the trends in Corporate Whispers from the People Whispers series. Catch the latest monthly random thoughts, trend points, and corporate trends. Hearing from twitterati, software execs, and industry experts about: User trends Recent win by SUSEN Software over SAP enhances validity of the […]
News Analysis: Rimini Street Launches Third Party Maintenance for SAP
(Photo: Rimini Street movable billboard outside SAPPHIRE 09. Courtesy of Rimini Street. All rights reserved) Almost one year after Rimini Street announced its intention to provide third party maintenance, on May 11th, 2009, the ground breaking support services provider announced that it had signed its first SAP clients and launched immediate availability of its […]
News Analysis: SAP and SUGEN Make Progress on Enterprise Support
Since SAP’s announcement of its single tier Enterprise Support plan last July, customers have continued to express dissatisfaction. In response to such complaints, the SAP User Group Executive Network (SUGEN) of 12 SAP user groups and SAP have been engaging in discussions around the value derived from this new offering. This morning SAP and […]
Tuesday's Tips: Five Simple Steps To Reduce Your Software Maintenance Costs
Maintenance costs represent a major part of the software budget and the largest growing source of revenue for software vendors. In fact, an aggregation of the past four quarters of software vendor financial results definitively demonstrates double digit declines in new license revenue, even more exacerbated by the evils of currency flux from the […]
Poll/Survey: It's Time To Update The Enterprise Software Licensee Bill of Rights!
Now’s The Time To Assert Your Rights With the market now in favor of the enterprise software licensee, its now time to update the Enterprise Software Licensee’s Bill of Rights to include newer topics such as virtualization, SaaS and subscription pricing, newer usage based pricing models, open source, and vendor lock-in avoidance. As mentioned in […]
Tuesday's Tip: Software Licensing and Pricing – Do Not Give Away Your Third Party Maintenance And Access Rights
In several contract negotiation support calls this month, clients have discovered interesting language in their contracts designed to prevent them from choosing a third party maintenance option. The language is often buried deep into the legalese and many unsuspecting clients may sign without understanding the future implications in the software ownership life cycle and the […]
Monday's Musings: A Year of Extremes Brings Us Back Full Circle to the Beginning of the Dot.Com Bust
With a few days left in the year, it’s hard to believe that 2008 is almost over. Just like our paltry .401K’s and lowered gas prices, it’s like we reverted to the Dot Com bust. Extreme contrasts in positions and tremendous change made 2008 both exciting, suspenseful, and frankly sobering like 2002. In fact, it […]
Monday's Musings: Call to Action – Updating The Enterprise Software Licensee's Bill of Rights
Software Ownership Remains Unusual, Onerous, and Restrictive Software licenses are truly unique. Licensee’s can not resell, reuse, or share their licenses with others. For example, enterprises easily reuse, resell, or share tangible assets such as hardware, telecom equipment, and storage. From both a replacement and life-cycle perspective, leases for assets such as telecom equipment incorporate […]
Monday's Musings: Can IT Services Firms Shift the Balance of Power To Create Choice for the Customer?
Current Model Lopsided Towards the Large ISV’s Rapid enterprise apps vendor consolidation over the past 5 years leave end user enterprises with fewer vendor choices and less competition. The impact to services firms is a continued and increased dependency on the fortune and “good will” of the software vendor by IT Services firms. However, ISV’s […]