R “Ray” Wang is the Principal Analyst, Founder, and Chairman of Silicon Valley based Constellation Research, Inc. He’s also the author of the popular business strategy and technology blog “A Software Insider’s Point of View”. With viewership in the 10’s of millions of page views a year, his blog provides insight into how disruptive technologies and new business models such as digital transformation impact brands, enterprises, and organizations.
Wang has held executive roles in product, marketing, strategy, and consulting at companies such as Forrester Research, Oracle, PeopleSoft, Deloitte, Ernst & Young, Personify, and Johns Hopkins Hospital. He is a prominent and dynamic keynote speaker and research analyst working with clients on digital, innovation, business model design, engagement strategies, customer experience, matrix commerce, and big data.
His Silicon Valley research firm, Constellation Research, Inc., advises Global 2000 companies on the future, business strategy, and disruptive technology adoption. Ray is a regular contributor to Harvard Business Review and well quoted in The Wall Street Journal, Forbes, Bloomberg, CNBC TV, Reuters, IDG News Service, and other global media outlets.
Long Form Bio
R “Ray” Wang is the Principal Analyst, Founder, and Chairman of Silicon Valley based Constellation Research, Inc. He’s also the author of the popular enterprise software blog “A Software Insider’s Point of View”. With viewership in 10’s of millions of page views a year, his blog provides insight into how disruptive technologies and new business models impact the enterprise. Prior to founding Constellation, he was a founding partner and research analyst for enterprise strategy at Altimeter Group and one of the top analysts at Forrester Research for business and IT strategy. Wang has held executive roles in product, marketing, strategy, and consulting at companies such as Forrester Research, Oracle, PeopleSoft, Deloitte, Ernst & Young, and Johns Hopkins Hospital. He’s also been a start-up CMO at Personify Inc, a web analytics software startup valued at $500M during the Internet boom.
A background in emerging business and technology trends, digital business model transformation, enterprise apps strategy, technology selection, and contract negotiations enables Ray to provide clients and readers with the bridge between business leadership and technology adoption. Buyers seek Ray’s research in future trends and disruptive technologies for his insights into the business processes, business models, and organizational design required for successful adoption.
Business topics focus on harnessing innovation, creating next-generation business and IT leadership, and applying the new rules of business. Technology topics include SaaS/Cloud solutions, Social CRM, Next Gen ERP and apps, business process transformation, Project Based Solutions, Order Management, Master Data Management, and middleware technologies. For technology sellers, Ray provides strategic guidance in go-to-market strategies; reviews and designs software licensing, pricing, support, and maintenance policies; delivers competitive assessments; evaluates software partner ecosystems, and researches business processes such as the perfect order and customer experience for the enterprise and SMB markets.
R “Ray” Wang is a highly sought after thought leader and speaker. His dynamic speaking style brings energy and enthusiasm to a range of topics including how disruptive technologies impact the future of work, next generation customer experience, cross channel commerce, big data and analytics, digital marketing transformation, and technology optimization. Ray tailors his presentations for intimate audiences in boardrooms to the tens of thousands in live broadcasted keynotes.
Sample speaking engagements include research based topics such as:
- Constellation’s Outlook On Digital Disruption A Futurist Framework Beyond the Usual Tech Trends
- Ten Mega Trends Businesses Will Face
- Moving from Incremental To Transformational Innovation
- Applying Maslow’s Hiearchy of Needs To C-Level Business Strategy
- What a Big Data Business Model Will Look Like
- Five Consumer Tech Trends Impacting the Enterprise (Harvard Business Review Article)
- Balancing The Six S’s in the Consumerization of IT (Harvard Business Review Article)
- Demystifying Enterprise Gamification For the Business (Video Link From IBM’s Lotusphere 2012)
- Moving from Transactions To Engagement (Harvard Business Review Article)
- Building a Social Culture (Social Media Week 2012 – Keynote: How Social Should Your Culture Be?)
- Executive Megatrends Panel at Informatica World 2012
- The New Rules Of Social Business, What C-Level Execs Need to Know
- The Future of Multi Channel Commerce
- The Four Personas of the Next Generation CIO
- The Future of Enterprise Software
- The Future of Social CRM and Customer Engagement
- Cloud Computing User’s Bill of Rights
- The Enterprise Software User’s Bill of Rights
Bibliography of past speaking engagements.
Sample video clips
Ray blogs at Forbes CIO Central and for Harvard Business Review. News organizations such as The Wall Street Journal, Bloomberg, Business Week, Fortune, Inc., The Associated Press, CIO Magazine, Information Week, ComputerWorld, Financial Times, eWeek, CRM Magazine, IDG News, ZDNet, TechTarget, and Managing Automation frequently seek his point of view. : Ray is an energetic and passionate keynote speaker, and has also been featured on major TV news outlets such as CNBC.
In both 2008 and 2009, Ray was recognized by the prestigious Institute of Industry Analyst Relations (IIAR) as the Analyst of the Year, and in 2009 he was recognized as one of the most important analysts for Enterprise, SMB, and Software. In 2009, A Software Insider’s POV was listed in the top 20 of Jonny Bentwood’s Technobabble 2.0 Top Industry Analyst Blogs. In 2010, Ray was listed as one of the Top 5 Analyst Tweeters in Edelman’s TweetLevel Index, recorded as part of the ARInsights Power 100 List Of Industry Analysts, and named one of the top Influential Leaders in the CRM Magazine 2010 Market Awards.
Business And Technology Experience
Ray brings enterprise experiences honed from two decades of product management, management consulting, and technology marketing roles. Prior to serving as a VP and Principal Analyst at Forrester for enterprise apps strategy and contract negotiations, he headed up the customer relationship management (CRM) analyst relations program for PeopleSoft. At Oracle, Ray served senior product management roles in the E-Business Suite. While at Personify, Ray was the marketing chief for a Web analytics startup valued at $500 million.
Before working for packaged application vendors, Ray developed his management consulting and business strategy experience at Capgemini Ernst & Young, Deloitte Consulting, Detroit Medical Center, and the Johns Hopkins Hospital. He specialized in business transformation at the executive level, general strategy, program management, change management, mergers and acquisitions, SAP/ERP implementations, and healthcare operations.
Ray graduated from the Johns Hopkins University with a B.A. in natural sciences and public health. His graduate training includes a master’s degree from the Johns Hopkins University in health policy and management; and health finance and management. He is also certified in SAP FI/CO modules, facilitation, and program management office.
Ray currently serves on the Board of Advisors for the University of Toronto’s Rotman School of Management’s Centre For CRM Excellence.
Geographical Location: San Francisco Bay Area, United States or somewhere 30,000 feet up in the air.