Tuesday’s Tip: It’s Time To Consolidate Social Business Platforms

Published on March 5, 2013 by R "Ray" Wang

Greater Adoption In Social Business Signifies A Move To Consolidate Platforms

Constellation’s buy-side clients tend to fit in the market leader or fast follower categories when it comes to organizational personas of disruptive technology adoption.  Since 2010, respondents have progressed through the DEEPR framework and the latest results from 2012 indicate that most survey respondents have moved to Level 3 (see Figure 1).  Changes between 2010 and 2012 show the following top three priority shifts as users move from Level 2 (Experimentation) to Level 3 (Evangelization):

  • The top challenge among respondents is choosing the right platform (63.8%) among the many inside an organization.
  • Over half (56.8%) of the respondents have incorporated social into business models.
  • Respondents fostering internal collaboration (53.5%) now must worry about adoption challenges.

Figure 1. Respondents Shift to Level 3 in DEEPR Framework for Social Business Adoption

The Bottom Line.  Its Time To Scale The Technology While Pushing Ahead On Innovation

The era of best of breed disparate platforms purchased by siloed departments is over.  It’s time to consolidate different platforms and scale.  This natural evolution in the DEEPR framework means IT must scale while line of business focuses on innovation (see Figure 2).

Figure 2. IT Must Scale As Line of Business Pushes The Limit On New Platforms

Catch the relevant research report “Disruptive Technology Adoption: An Executive Primer

Your POV.

Ready to fight change management and adoption head on? Have a story on how you’ve achieved engagement? Add your comments to the blog or send us a comment at R (at) SoftwareInsider (dot) org or R (at) ConstellationRG (dot) com

Please let us know if you need help with your Social Business efforts.  Sign up for a Constellation Academy Workshop or let us assist with:

  • Assessing readiness
  • Developing your social business strategy
  • Vendor selection
  • Implementation partner selection
  • Connecting with other pioneers

Related Research:

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