Event Report: Epicor Demonstrates New Chapter For Cloud ERP And Mid-Market Solutions at #EpicorInsights19

Published on April 21, 2019 by R "Ray" Wang

Growth Story On #CloudERP, Retail, And AI Shows PromiseAnd Key Milestones

Photo: @rwang0

Epicor convened it’s annual user conference April 15-18 in Las Vegas.  The new management team showed a renewal in product and sales execution to over 3500 attendees.  Key announcements include:

  • Release of EVA AI-Based virtual agent.  Powered by NLP, the new agent delivers conversational experiences that support industry use cases in areas such as manufacturing, distribution retail, and automotive after market.
  • Latest version of Epicor ERP. Release delivers EVA, new IOT hub, MES expansion, UI transformation, automated order entry, and supplier portal.
  • New version of Epicor Prophet 21.Key features includes EVA interface, mobile proof of delivery, welding and industrial gas tracking for portable assets.
  • Latest release of Epicor iScala. New iScala gives customers enhanced reporting and analytics, improved user experience, integration to Data analytics, better training, and international standards and localizations.
  • Delivery of Epicor Retail Cloud. New specialty retail cloud offering released with embedded analytics.

Figure 1. #EpicorInsights19 Highlights Technology Innovations In Latest Releases

Photo: @rwang0

Figure 2. Twitter Moments for #EpicorInsights19

The Bottom Line: The General Acceptance Of Cloud ERP Will Spur Innovation

The arrival of Steve Murphy has opened up a new chapter for Epicor.  With 54 software releases over the past 18 months, 90% year-over-year SaaS annual growth, and a modernization of products, Epicor is emerging as an innovative leader for mid-market and industry verticalized markets.   With almost an estimated $900M in revenues, Epicor’s transformation comes in time as mid-market ERP customers seek cloud deployment choice, improved analytics, new user experiences, and a modernization of legacy systems.  Conversations with over 50 customers indicated they sought Epicor as a technology partner who can provide the largest cloud foot print, integration expertise, a Microsoft stack friendly environment, and innovation pipeline for IOT, AI, mixed reality, and other future exponential technologies.

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